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Step Inn Guest House

Certificate of Excellence
Hotel website
No 35 & 37 Jalan Pudu Off Jalan Pudu, Kuala Lumpur 50200, Malaysia
Step Inn Guest House
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Ranked #7 of 272 Kuala Lumpur B&B and Inns
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
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262 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

This hostel was Okay. The toilets, shower, wifi and breakfast were good. The A/C in our room did not work, and we had only one socket. Also every night the power went off several times, this made the room very warm. Great location and very nice staff.

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stepinn, Manager at Step Inn Guest House, responded to this review

Dear Joachim, Thank you for your review and feed back, we are in the mids of changing our sockets in all rooms nevertheless you can get a multiple socket from the reception. With regards to the A/C you have booked a non-A/C room instead of an A/C room, hence no A/C. Likewise have a great and safe journey ahead and... More 

Breskens, The Netherlands
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The price in the middle of the city is really good. Only a bit difficult to find. The room is ok for the price and the shower are clean allthough the toilet is inside. Woman of the reception is kind and prepare to help you. Simple but good and thats the main thing

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Top Contributor
50 reviews 50 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Sorry guys, I'm a bit late! But better than never, haha. I was very lucky in that trip in KL to found such a nice and friendly place as Step Inn! Thanks a lot for warm welcome and all help that you gave me during my stay. Owner and staff were very helpful and friendly. Room was ok, we even... More 

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Breda, The Netherlands
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

No hesitation, if you're looking for a guest house there's not really any other option: perfect location (right in between China Town and the Golden Triangle, 2 mins from Pudu Sentral); great staff that mostly consists of backpackers themselves, which actually makes them your friends; nice and lead-back atmosphere; all the recquired facilities available, including towel, TV with HBO and... More 

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Kota Kinabalu District, Malaysia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for three nights. The room was ok but the bathroom was leaking water all over. The water pipes were not connected so when you used the sick the water would just run onto the floor. It was not very clean either. There was a smell of bleach but it was obvious the sink and toilet was not actually... More 

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stepinn, Manager at Step Inn Guest House, responded to this review

Dear Fiona, Thank you for your feedback! Nevertheless we always inform our guests to let us know if there’s an issue so that we can take care of it instantly. I have personally checked on the sink and it is in working order and none of our customers mentioned about it. Nevertheless we will continue to monitor if there is... More 

Chengdu, China
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 18, 2015

The best staff !!!! Actually they r more like friends. And this is not only a guest house but a home for backpackers. The room is ok, n they gv every guest towel n toilet paper. Simple Free breakfast with toast butter, jam n 24hrs free coffee n local tea. What more can you ask for with such valuable price.... More 

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Jakarta, Indonesia
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 29, 2014 via mobile

I stayed there for one night only. Near Petaling street and Chinatown market and about 10mins.walk to nearest train station (which could bring you anywhere). If you arrived late at night at Puduraya station and couldn't find the direction, don't take the taxi as it's only 10mins.walk but they'll charge you like crazy. Ask for Jalan Pudu to the street... More 

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Amman Governorate, Jordan
1 review
5 of 5 stars Reviewed December 22, 2014

I was in "Step inn" for a pretty long while and I loved it there !! The atmosphere was really great... you get that homey feeling, the common areas allow you to meet some awesome travellers and people from all walks of life...loved the location, diversity of the staff and Of course the free coffee :D

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2 reviews
5 of 5 stars Reviewed December 21, 2014

We stayed quite some time in Kuala Lumpur (on two occasions) and especially enjoyed our guesthouse. We had a private room with fan and ac (second stay) and fantastic staff who became friends, nice people to hang around with and always time for questions. Couldn't be better. We would always come back!

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Worcester, United Kingdom
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed December 14, 2014

Ok, excuse the Family Guy quote above but it about sums up Step Inn GH. First impressions were not good to be honest. We arrived from the Cameron Highlands at 1.30PM and told that check-in was at 2PM so we went and grabbed lunch. We were given a map by a member of staff who was very nice and polite... More 

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stepinn, Owner at Step Inn Guest House, responded to this review

Thank you for your review. We appreciate your feedback and will take your words into consideration as we update our guesthouse. We would like to address some of the problems you mentioned during your stay. First, we always have new interns working at our guest house to accommodate our international guests, but there is also experienced staff available who can... More 

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