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All 272 Kuala Lumpur B&Bs / inns

Step Inn Guest House

2.0 of 5 Guest house   |   No 35 & 37 Jalan Pudu Off Jalan Pudu, Kuala Lumpur 50200, Malaysia
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Ranked #7 of 272 Kuala Lumpur B&B and Inns
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
26fiona1988 Kota Kinabalu District, Malaysia
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258 reviews from our community

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12
75
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kota Kinabalu District, Malaysia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 of 5 stars NEW

We stayed for three nights. The room was ok but the bathroom was leaking water all over. The water pipes were not connected so when you used the sick the water would just run onto the floor. It was not very clean either. There was a smell of bleach but it was obvious the sink and toilet was not actually... More 

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stepinn, Manager at Step Inn Guest House, responded to this review

Dear Fiona, Thank you for your feedback! Nevertheless we always inform our guests to let us know if there’s an issue so that we can take care of it instantly. I have personally checked on the sink and it is in working order and none of our customers mentioned about it. Nevertheless we will continue to monitor if there is... More 

Chengdu, China
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 18, 2015

The best staff !!!! Actually they r more like friends. And this is not only a guest house but a home for backpackers. The room is ok, n they gv every guest towel n toilet paper. Simple Free breakfast with toast butter, jam n 24hrs free coffee n local tea. What more can you ask for with such valuable price.... More 

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Jakarta, Indonesia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 29, 2014

I stayed there for one night only. Near Petaling street and Chinatown market and about 10mins.walk to nearest train station (which could bring you anywhere). If you arrived late at night at Puduraya station and couldn't find the direction, don't take the taxi as it's only 10mins.walk but they'll charge you like crazy. Ask for Jalan Pudu to the street... More 

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Amman Governorate, Jordan
1 review
5 of 5 stars Reviewed December 22, 2014

I was in "Step inn" for a pretty long while and I loved it there !! The atmosphere was really great... you get that homey feeling, the common areas allow you to meet some awesome travellers and people from all walks of life...loved the location, diversity of the staff and Of course the free coffee :D

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2 reviews
5 of 5 stars Reviewed December 21, 2014

We stayed quite some time in Kuala Lumpur (on two occasions) and especially enjoyed our guesthouse. We had a private room with fan and ac (second stay) and fantastic staff who became friends, nice people to hang around with and always time for questions. Couldn't be better. We would always come back!

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Worcester, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed December 14, 2014

Ok, excuse the Family Guy quote above but it about sums up Step Inn GH. First impressions were not good to be honest. We arrived from the Cameron Highlands at 1.30PM and told that check-in was at 2PM so we went and grabbed lunch. We were given a map by a member of staff who was very nice and polite... More 

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stepinn, Owner at Step Inn Guest House, responded to this review

Thank you for your review. We appreciate your feedback and will take your words into consideration as we update our guesthouse. We would like to address some of the problems you mentioned during your stay. First, we always have new interns working at our guest house to accommodate our international guests, but there is also experienced staff available who can... More 

Yogyakarta, Indonesia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 14, 2014

I thanked God for giving me second chance to stay at this amazing place and so grateful for all people there for such warm welcome, was lovely to see them again. I felt like return to my KL home. As my first time to spend, friendly, warm and excellent staffs are always be ready to do their best to assist... More 

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Penang Island, Malaysia
1 review
5 of 5 stars Reviewed December 8, 2014

Excellent atmosphere , excellent staff they are very friendly and will do whatever they can to make your stay in KL a memorable one and i will be coming back every in here . Recommend to all , no need to look anywhere else , this place is awsome

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Lodz, Poland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2014

Amazing place, amazing hotel and amazing stuff. I spet there very nice time and I am so so happy that I chose this beautiful place. Great adventure for me and unforgettable time, so I recommend this place for everyone. Just enjoy :D

Was this review helpful? Yes 1
Perm, Perm', Russia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2014

Place is very picturesque, at the very heart of Chinatown, close to all of the attractions a traveller needs. Met some of the wonderful people there, and as to me you can always rely on a good company of Step Inners to keep you entertained and well-informed. Rooms are neat and quiet. Also, the hotel staff will gladly provide you... More 

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Additional Information about Step Inn Guest House

Address: No 35 & 37 Jalan Pudu Off Jalan Pudu, Kuala Lumpur 50200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:2 star — Step Inn Guest House 2*
Number of rooms: 23
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Also Known As:
Step Inn Guest House Hotel Kuala Lumpur

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