We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Somerset Ampang Kuala Lumpur

Travelers' Choice award winner
Hotel website
No 187 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Somerset Ampang Kuala Lumpur
Professional photos View all
Browse nearby
Somerset Ampang Kuala Lumpur
Add Photo

409 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    238
    143
    20
    5
    3
See reviews for
135
138
10
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (409)
  • Mar-May only
    (113)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (94)
All months
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is in close proximity to the city centre, and with public transport options within a few minutes' reach, so it's easy to get to anywhere fast. The rooms are amazing - they're spacious, clean and comfortable. There's a washing machine too, though you'd rather opt for their laundry service at a reasonable price. Bathrooms are great too -... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed in a studio for three nights. Without asking us, the Reception checked us into the Smoking Floor (21)- did we look like smokers or they assumed?; we did't bother to change upon arriving on that floor with the dank, acrid smell of smoke seeped into the carpet as well as the bedding, as we were in and out and... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed in Somerset Ampang from 26th till 28th off june 2015. Had previous experience staying here before. Had a great time last year. Since this second stay is during the Ramadan month, instead of having breakfast (bill is inclusive of breakfast), we have to get food for sahur. We weren't given a list of choices of food to select for... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 3 nights with my partner and the place really felt like a home. The room and the hotel in general, is clean, neat and the customer service here is impeccable. Somerset is located near KLCC and the shopping centre, Avenue K. It is about 20 mins away from Batu Caves and about 10 mins away from Berjaya... More 

Was this review helpful? Yes
Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed with family for 3 nights during a recent trip to KL. Nice hotel within walkable distance from KLCC; at the same time away from bustles of city centre. We stayed in a 1 bedroom apartment in the 19th floor. The room offered in paralleled view of the city with no high rise in the vicinity. The room was comfortable... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The resident has it all. A full equipped kitchen and friendly door staffs. The front desk staffs were approachable and very friendly during my first stay. On my second stay they look rather unapproachable. Perhaps due to their work load. Nonetheless, they helped whenever we approch and has a smile on their face. The rooms were large on both occassion.... More 

Was this review helpful? Yes
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Sueelastry M, Thank you for your feedback and for choosing to stay at Somerset Ampang Kuala Lumpur. We sincerely thank you for your kind mention on our team’s professional attitude and are truly grateful that you have found our service attitude to be polite and efficient. We sincerely apologise if the staff gave you the impression that they were... More 

Johor Bahru, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Everything was good except the receptionist. Just a bit disappointed with one of the staff that promise to call me back regarding room extension that I have requesting. He never call me and back and I need to ask from the reception myself. The room very comfortable. The room very clean. Much satisfied.

Was this review helpful? Yes
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear JunLone, Thank you for taking the time to share your feedback on Tripadvisor and for allowing us another chance to address your concern. The team is delighted that you had a comfortable and enjoyable stay. We would like to apologise once again for the lapse in service. Our Residence Manager and Guest Service manager have taken measures to ensure... More 

Byron Bay, Australia
Top Contributor
61 reviews 61 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stunning beautiful Studio apartment on the 16th floor with all modern comfort. We really enjoyed our stay in the lap of luxury on the final 2 days of our hornymoon in Malaysia. Great views over KL, nicely furnished and super clean with pleasant staff. Drawback? Lousy breakfast buffet with lousy coffee, how a 4 star resort can't have a decent... More 

Was this review helpful? Yes
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear arco27, Thank you for taking the time to share your stay experience on Tripadvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering... More 

Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First, the apartments are fantastic, very roomy and clean. We had a room at the back of the building so very little traffic noise. The infinity pool on the top floor with views of the Petronas Towers is great also. Breakfasts in the restaurant next door are good. Now for some of the more quirky things. The Pool is closed... More 

Was this review helpful? Yes
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Davel1234 Thank you for your recent feedback and for choosing to stay at Somerset Ampang Kuala Lumpur. We are delighted to know that you enjoyed your stay with us especially the views from the apartment and the infinity pool. We acknowledge your concerns regarding the signage and cleanliness at the swimming pool, rest assured I have shared this with... More 

Jakarta, Indonesia
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I went for for a short trip to Kuala Lumpur last month and tried out this hotel after I read a lot of good reviews on Tripadvisor. I stayed with Somerset group in Singapore and it was a pleasant stay. So I try this one in KL and I did not disappoint. I booked through booking website and made several... More 

Was this review helpful? Yes 1
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear burgundylips, Thank you very much for your lovely feedback and for choosing Somerset Ampang Kuala Lumpur as your home away from home. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates... More 

Questions? Get answers from hotel staff and past guests. Ask a question

607 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (387)
Viewed
Pool/beach area (68)
Viewed
Room/suite (80)
Viewed
Dining (30)
Viewed
Bathroom (31)
Viewed
View from room (16)
Viewed
Hotel & grounds (16)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (144)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (206)
Viewed
Adult Pool (22)
Viewed
Amenities (8)
Viewed
Children's Wading Pool (3)
Viewed
One Bedroom Executive Suite (39)
Viewed
One Bedroom Premier Suite (42)
Viewed
Restaurants and Bars (1)
Viewed
The Hotel (19)
Viewed
Three Bedroom Premier Suite (72)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay