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Somerset Ampang Kuala Lumpur

Travelers' Choice award winner
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No 187 Jalan Ampang, Kuala Lumpur 50450, Malaysia
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Somerset Ampang Kuala Lumpur
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Somerset Ampang Kuala Lumpur
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426 Reviews from our TripAdvisor Community

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    246
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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Bangalore, Karnataka, India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good hotel, stayed here for couple of nights. The apartment is absolutely fabulous and very spacious. The only thing you need to be aware of is they have checkin starting 3PM and they follow it strictly. I wasnt aware of it and reached at 1100, but the hotel staff helped me parking my luggage there and arranged a drop to... More 

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Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear shubh_9211, Greetings from Somerset Ampang Kuala Lumpur! Thank you for sharing your recent stay experience with us. We would like to clarify that our check out time is 12 noon and due to the size of the apartments, it does take some time to clean the apartments and to get them clean and fresh for our new residents. Whilst... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Nice rooms,cooking facilities(no need to eat outside),washing facilities ,free wifi ,swimming pool & lot more.without hesitation families can choose this hotel.Free breakfast in the adjacent hotel is ok.overall a nice hotel for families.

Was this review helpful? Yes
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Muralidhar r, Thank you for your recent feedback on Tripadvisor and for choosing Somerset Ampang Kuala Lumpur as your 'home away from home'. We are delighted to hear that our well appointed apartments were able to provide you and your family with an enjoyable and comfortable stay. We are glad the facilities provided were convenient for you to enjoy... More 

Cluj-Napoca, Romania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in Somerset Ampang twice, first in February 2014 and second February 2015. The hotel is about 15 minutes walk from Petronas Towers and the Ampang metro Station is at 5 minutes walk. The rooms are spacious and are equipped with all what you need. Everything was great, the room, staff, breakfast etc, but, definitely, the highlight of this... More 

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Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear AlexandruSintu, Thank you for your taking the time to share your stay experience on Tripadvisor. Your lovely photographs definitely makes one eager for a swim! The team at Somerset Ampang Kuala Lumpur are delighted that you have experienced another comfortable and enjoyable stay with us. We read with much pleasure that our well appointed apartments and facilities were able... More 

Nijmegen, The Netherlands
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an upgrade, because our booked room wasn't available. An upgrade is never bad :) The shower is NOT cold. 10 minuten before you take a bath of shower, you have to switch the button. We forgot the first day. Nice view from our room. Location: golden triangle. 15 minuten walk from the Petronas towers. Clean hotel! Clean towels... More 

Was this review helpful? Yes 1
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Djee85, Greetings from Somerset Ampang Kuala Lumpur! Thank you for your lovely review and also for contributing such beautiful photographs that really showcase the views on offer. We are delighted to learn that you enjoyed your stay with us. it is indeed heartening to know that we are able to provide a comfortable stay for all our residents and... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Ampang Somerset is lovely place..pool on the top floor..room is fantasticly beautiful..view from the top floor and from our room..no words I can say here..me and my partner..really enjoy our time there..thank you Ampang Somerset..

Was this review helpful? Yes
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear One C, Thank you for taking the time to share your feedback and for still keeping us in your thoughts. The team at Somerset Ampang Kuala Lumpur is delighted that we have not fallen short of your expectations and that you and your partner had a wonderful stay. We read with much pleasure that you enjoyed the views from... More 

Damascus, Syria
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Everything was perfect. The room, staff, pool, location, bathroom, bed, etc. I had a one bedroom apartment. In the living area, there was an obvious hygiene problem. Evidently, the couch was't cleaned for a long time, as well as the small carpet under the coffee table.

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Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Dorshoz, Thank you for your feedback. We thank you for the kind mention of our staff and the apartment. We sincerely apologise for the lapse in housekeeping and are delighted this did not detract you from having an enjoyable stay with us. May we kindly request for further details regarding your stay please? We would like to investigate the... More 

Sydney, Australia
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For my first time in KL, I was happy to have stayed at Somerset Ampang. I got a taxi from KL Sentral no problems and the check in process was easy. I was upgraded to a one bedroom with study after booking a studio on Wotif.com. The unit was huge, with a study, king bed, walk in robe, kitchen facilities,... More 

Was this review helpful? Yes
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear WhiskeyHotel, Thank you for taking the time to share your stay experience. We read your review with great delight and are heartened to hear that we were able to provide you with an enjoyable stay in Kuala Lumpur. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Perhaps on your... More 

Ho Chi Minh City, Vietnam
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent two nights in a spacious and comfortable apartment at Somerset Ampang. Everything was perfect. The staff was very friendly and attentive. The apartment was clean with a great vues over the city. There is a shuttle to go in the different places in the city which is very convenient. The residence is located near a MRT station too... More 

Was this review helpful? Yes
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Tripalex02, Greetings from Somerset Ampang Kuala Lumpur! Thank you for your lovely feedback. We sincerely thank you for your kind mention on our team’s professional attitude and are truly grateful that you have found our service attitude to be friendly and efficient. We were delighted to learn that you enjoyed your stay with us in particular, our facilities. Your... More 

Kuala Lumpur, Malaysia
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Parking is complementary. The nearest train station is Ampang Station which is 10-15minutes walk which i think its quite far. The apartment is stylish and cozy. Dining area, living room, kitchenette, laundry, bathroom, iron room / warddrobe. We had a great stay. It is like a second home. The view is great too. It is move in condition, hair dryer,... More 

Was this review helpful? Yes
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear annie_e_obolo, Thank you for sharing your stay experience on Tripadvisor. The team is delighted that you had experienced a comfortable and enjoyable stay in our well appointed apartments. Please allow me to clarify that our complimentary shuttle schedule inlcudes drop offs at the Ampang LRT station and other shopping locations within the city centre such as KLCC and Pavilion.... More 

Penang Island, Malaysia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is always our top choice when we viist KL. Apartment size is spacious and very comfortable, with all the amenities one will need for a short (or even long) city stay. Wifi is free and very fast. Location is very near KLCC, with free scheduled shuttles available. Breakfast can be improved, previous visits has not seen much improvements.... More 

Was this review helpful? Yes
Rus_Ng, Resident Relations - Assistant Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Marznery, Thank you for your unwavering support for Somerset Ampang Kuala Lumpur! We are delighted that you have enjoyed another comfortable and enjoyable stay with us. We are glad to know we have not fallen short of your expectations and we will continue to strive to improve on the breakfast offered. On behalf of the team at Somerset Ampang... More 

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