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Somerset Ampang Kuala Lumpur

4.0 of 5 No 187 Jalan Ampang, Kuala Lumpur 50450, Malaysia
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Somerset Ampang Kuala Lumpur
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Somerset Ampang Kuala Lumpur
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380 reviews from our community

Traveler rating
    222
    133
    18
    5
    2
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133
125
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44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Malaysia
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

1 word - Most awesome hotel that can beat other 5 stars hotel. This is my 1st time staying here for 1 night. Before this we will always stay in a hotel rather than an apartment. Somerset is a big exclusive apartment that I have been and worth price! Fully equipped kitchen with microwave oven,washer with dryer,fridge,cooker, cooking utensils and... More 

Was this review helpful? Yes
Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We arrived at this hotel quite late at night arriving in from Phuket - staff were welcoming and showed us to our room once checked in. The location is great - took us around 15 mins to Petronas Towers / KLCC the following morning. There's a quite a few places to eat without having to walk too far - rooms... More 

Was this review helpful? Yes
Doha, Qatar
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my wife stayed here in Aug 2014. We felt that this hotel apartment was the perfect place for a week's vacation in KL. The hotel is modern, clean, room was very spacious and worth the money. The rooms have a perfect view of the city at night. The pool on the top floor has a nice view of... More 

Was this review helpful? Yes 1
ROY L, Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Sir/Mdm Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Do let me know if you... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Somerset Ampang for 5 days during a recent visit to Kuala Lumpur. The apartment was nicely furnished. Great rooms, spacious, clean. The staff were very friendly and helpful. The drawback was the the breakfast. But we are so happy and satisfied staying in this hotel, I would highly recommend this hotel and we definitely come back again.

Was this review helpful? Yes 2
ROY L, Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Sir/Mdm Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Regarding the breakfast, at Somerset Serviced... More 

Kuala Lumpur, Malaysia
Top Contributor
55 reviews 55 reviews
35 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This conveniently located hotel has well designed rooms with a pleasant aspect and good furnishings. The kitchens are better than most of this type of residence as they are larger well appointed including washing machine. The service is good both at reception and by the housekeeping staff. The shuttle buses to office and shops are good as the walk to... More 

Was this review helpful? Yes
ROY L, Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Sir/Mdm Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your... More 

Perth Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 14, 2015

Stayed 1 night on a stopover - great hotel just awful service. Had to ask for a cot 3 times, got in from Perth and were starving had to ask for a room service menu 3 times took 45 minutes we were told there was only 1 service elevator ! Once we got it called down "sorry no chicken or... More 

Was this review helpful? Yes 1
ROY L, Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Sir/Mdm Thank you for your feedback dated 14th Jan, 2015 We are sorry to hear about your disappointment with Somerset Ampang, and that we could not make your stay more comfortable. As we are keen to make improvements to enhance our residents’ overall stay at our properties, I have shared your feedback with my Housekeeping and Security team to... More 

Singapore, Singapore
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2015

I posted a review about 6 months ago on my experiences staying at Ascott KL in the review I stated after having received such wonderful services from Ascott KL I'll have no doubt other establishments under the Ascott group will provide similar standards. In less than 4 months I was updated by TripAdvisor that over 2,800 had read my review... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Gary22022, Thank you for taking time to write such a heartwarming review on your 3rd stay experience at Somerset Ampang Kuala Lumpur. First and foremost, all of us sincerely wish you 'Happy Birthday' once again. The team is exhilarated that you have enjoyed your stay with us and consider our serviced residence as your home. You cannot imagine how... More 

Delhi
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 3, 2015

The Hotel is in a great location. We were two families ( 2 kids under 6) with 2 separate 1BR apartments. The rooms were great. We were on the 15th and 18th floor and the views from all the rooms (including bathroom !) were of the downtown area. Kitchen allowed us to cook on a couple of occasions when kids... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear RandomWalks, Thank you for sharing your stay experience at Somerset Ampang Kuala Lumpur on Tripadvisor. The team reads with much pleasure that your entire family had a great stay at our serviced residence. We truly love hearing such feedback from our residents. Thank you! We are indeed heartened to note that our spacious and well-appointed apartments with their panoramic... More 

Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

We stayed there for 3 days and i would say the hotel is quite comfortable. We booked the 1 bedroom for one night and the studio apartment for rest. i would say the studio one was better though the former also covers all the basic amenities. The hotel is at just walking distance from KLCC therefore one can stroll easily... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear Nehathakur, Thank you for choosing Somerset Ampang Kuala Lumpur as your preferred serviced residence during your recent holiday. The team is delighted that you had a comfortable stay with us and our fully-equipped apartments benefitted you well. It gives us great pleasure to know that you spent time at our rooftop pool area and have been mesmerized by the... More 

Pune, Maharashtra, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

We stayed 3 days in hotel and was really impressed with the rooms and facility provided in rooms. Location also is a bug plus considering we went to KL basically for shopping and food, KLCC being at walking distance and ampang station also nearby was a big plus. Breakfast was good, nothing extra ordinary. But early breakfast availability was a... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Ampang Kuala Lumpur, responded to this review

Dear pisenferrari, Greetings from the team at Somerset Ampang Kuala Lumpur! Thank you for sharing your stay experience at our serviced residence on Tripadvisor. All of us are truly thankful and elated that you were really impressed with our well-appointed and fully-equipped apartments. It is indeed heartening and humbling to note that you have described your stay with us as... More 

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Additional Information about Somerset Ampang Kuala Lumpur

Address: No 187 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Somerset Ampang Kuala Lumpur 4*
Number of rooms: 207
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Also Known As:
Somerset Ampang Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#9 Family Hotel in Kuala Lumpur
#11 Luxury Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur

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