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PARKROYAL Serviced Suites Kuala Lumpur

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No. 1, Jalan Nagasari | Off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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PARKROYAL Serviced Suites Kuala Lumpur
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1,113 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
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Province of Buenos Aires, Argentina
Level Contributor
7 reviews
5 of 5 stars Reviewed yesterday NEW

we had a wonderful time ! The rooms are beautiful, felt just like at home... only concern breakfast is too crowded, because the space área is small and the manager a bit rude... No sweetner for my coffee, so i kindly asked if they could bring some and he sent me to pick it to the bar lounge, many floors... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
Great Bookham, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this place through Expedia after reading the reviews on Trip Advisor and it more than lived up to expectations. Very friendly and helpful staff, clean and comfortable rooms, great breakfast. Close to the monorail stop and also the free GoKL bus line. Top marks from all of us

Was this review helpful? Yes 2
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Lawrence Thank you so much for choosing PARKROYAL Serviced Suites as your accommodation during your recent visit to Kuala Lumpur. We are humbled by your kind comments about the service you experienced, and delighted to read that you were able to enjoy our service and facilities. I will personally share your comments with the team and I know they... More 

Melbourne, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed twice previously. It has a great location, the rooms are great and so are the facilities with a great rooftop pool. However added to that is great friendly and efficient service by all staff from check in onwards.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 2
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Oliver I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the... More 

Level Contributor
50 reviews
11 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We have stayed twice in the last year and are just about to return (3 adults and 3 kids). The reviews speak for themselves. The suites are spacious, clean and well maintained. The location is as good as it gets for this type of accommodation, staff are professional and friendly (Juliana and Elizabeth were the nicest babysitters ever - the... More 

Was this review helpful? Yes 4
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Firstly, we would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred family accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Nice place to stay. Really in the hot spot of KL. Lots of nightlife places around (pubs/clubs) but the hotel food service ends at 12am incase ur not cooking in the hotel but lots of shops around. Its a home/appartment feel hotel.

Was this review helpful? Yes 5
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Customer, It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and prevelege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly... More 

Sydney
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed there 2 weeks ago for 3 nights in a studio room, it was very spacious, clean, modern looking. Staff were very helpful and breakfast was great. We booked our airport pick up through the hotel as well. Won't hesitate to stay there again.

Was this review helpful? Yes 4
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Firstly, we would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heartwarming to read your beautiful review, and I'm delighted to know that you've a collection of amazing experiences from your stay. It is also great to hear that you were well looked... More 

Dunedin, New Zealand
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our family comprising of 5 adults had a 3 bedroom suite(3bedroombeing a sofa couch) on the 19th floor.tge beds were were comfortable.It was spotlessly clean on arrival and serviced daily to an excellent standard.it had all the facilities we needed for cooking but obviously with a huge array of cheap eateries closeby we did no need to utilise.generous supplies of... More 

Was this review helpful? Yes 4
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! It was our pleasure to welcome you and your family for your special family vacation. I am so pleased to hear that you had a ‘fantastic’ time here and enjoyed every element from food to our excellent service team, especially our lovely... More 

Kuala Lumpur
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Enjoyed our stay hère, staff gréât and very helpful giving suggestions on eating places nr by and directions etc. Room was very good ,clean and of a good size. The location is fabulons nr lots of gréât restaurants. Breakfast ,lots of choice.We would definately recommend staying hèreReally enjoyed our stay

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 4
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Amanda I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the... More 

Kuala Lumpur
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This Hotel is value for money with all facilities meeting all needs, the hotel is centrally located with various eateries close by as well as providing excellent in house meals. The courtesy bus to several locations is very handy, the staff are pleasant, polite and friendly, recommend this hotel to everyone.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 4
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Stephen Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: good location, near changkat area where the food places and hang-out places are located. Walking distance to shopping malls Lobby: smells really good, but not impressive lobby area Room: really really spacious and clean. Well-lighted and feels really warm and comfortable Bathroom: has a good and more than enough space to move around. The bidet however is not functioning... More 

Was this review helpful? Yes 5
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel... More 

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