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PARKROYAL Serviced Suites Kuala Lumpur

4.5 of 5 No. 1, Jalan Nagasari | Off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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PARKROYAL Serviced Suites Kuala Lumpur
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PARKROYAL Serviced Suites Kuala Lumpur
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950 reviews from our community

Traveler rating
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    252
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
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  • Chinese (Simplified) first
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Greater Perth, Australia
1 review
4 of 5 stars NEW

We stayed for 2 nights in January. The suites were of a really good size, and we had five of us (2 adults, 3 kids) accommodated comfortably (we had youngest in a large cot in the study). Hotel was well appointed but I guess being in KL the finishing touches weren't exactly five star but certainly good enough for a... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
Yemen
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Coming back to Kuala Lumpur and just walked in to my preferred hotel 4 years ago. Tried to get better rates, no arguement with the staft at reception and very lucky the rates was same like 4 years ago after discount given. Forgot his name but he is cute guy can speak little Arabic. I feel like back to my... More 

Was this review helpful? Yes 3
Paris, France
Top Contributor
53 reviews 53 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I hesitated between staying at the Park Royal Suites or Traders but opted for the Park Royal Suites because the location appeared better and because the pools were outside and not crowded by non-hotel guests like at Traders. Having visited Traders I definitely prefer the Park Royal Suites location. Plenty of restaurants on your doorstep, a short walk to the... More 

Was this review helpful? Yes 3
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Thank you making a difficult decision staying at the PARKROYAL Serviced Suites during your recent visit to Kuala Lumpur. We will continuously strive to exceed our guests’ expectations and make it our passion to extend a warm and memorable experiences. I have taken notes of all your constructive comments and will share it with my team for... More 

Bratislava, Slovakia
1 review
4 of 5 stars Reviewed 3 days ago NEW

We have stayed here for 5 nights, felt treated very well, got all assistance we needed. Few objections: would have expected a bit better/wider choice of breakfast meals, capacity for roof swimming pool is quite insufficient to the accomodation capacity..

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 2
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Igor, Thank you so much for staying at the PARKROYAL Serviced Suites Kuala Lumpur. I was absolutely delighted to read your thoughts on your recent stay. I was really glad to read that you enjoyed your stay and the service you received. I have passed on your kind words to the team. I have noted your comments about the... More 

Hyderabad, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Positives: Neat n clean, reachable even by MRT (metro). Taxis available round-the-clock. Large suites comfortable for a family of 3-4 with an equipped kitchen, TV etc. Nicely close to the KL Towers, the twin towers and other attractions. There was even an Avis car rental service nearby. We could rent a car to drive to Genting Highlands and Batu caves.... More 

Was this review helpful? Yes 1
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore... More 

Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Rooms massive and well maintained. Staff are incredibly friendly and helpful. Great location- 10 RM taxi to Petronas Towers. Both pools are superb and quiet for most of the time we were there. Bathrooms have shower and small bath. Breakfast was OK. Loads of places to eat in the area. Late checkout not a problem. Would definitely stay here again.

Was this review helpful? Yes 2
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred family accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your family back many times in the future, where you may... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Room on the 25th floor was better than expected and very spacious. Special mention to Roswan at the service desk who upgraded us on availability. Special mention also to the Queen of Malaysia - Jenny Ku who helped with the upgrade. You travel with a queen and you can expect to receice royal service. This was a pleasantly surprising place... More 

Was this review helpful? Yes 3
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Gary, Thank you so very much for the "WOW" factor review and feedback about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. My team will be delighted to hear about your great feedback. It is our pleasure to have you as our guest and to be able to extend you with our local hospitality. We will always strive to... More 

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for TWO YEARS. Yes you read that right. That says a lot about this place, and its perfect location. Service was a hit and miss, but more hits than misses dont worry. Breakfast was great before they changed the caterer earlier this year, but still good nonetheless. They have 2 amazing pools and the guys at the... More 

Was this review helpful? Yes 5
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore... More 

Brisbane, Australia
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

My family stayed here for 4 nights and found the hotel to be like a home away from home. After two weeks travelling this was a great way to finish our trip. Our room was spacious with separation between the bedroom and lounge area. The kitchen was well equipped however we didn't need it with the huge selection of restaurants... More 

Was this review helpful? Yes 4
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Lisa Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your family in... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed there everytime I am traveling to KL, this hotel and apartment service is very convenient located close to the Pavillion, just a stroll away. The rooms are clean and the staffs are very friendly, but breakfast need to be improved, can't eat there everyday if you stay for more than 3 days...

Was this review helpful? Yes 4
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Alisha Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred business and leisure accommodation. Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such... More 

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Additional Information about PARKROYAL Serviced Suites Kuala Lumpur

Address: No. 1, Jalan Nagasari | Off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — PARKROYAL Serviced Suites Kuala Lumpur 4.5*
Number of rooms: 287
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Also Known As:
Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#2 Romantic Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#5 Family Hotel in Kuala Lumpur
#8 Business Hotel in Kuala Lumpur

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