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PARKROYAL Serviced Suites Kuala Lumpur

Travelers' Choice award winner
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No. 1, Jalan Nagasari | Off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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15% off room rate
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1 room 1 guest
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PARKROYAL Serviced Suites Kuala Lumpur
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1,157 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
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Leeds, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was travelling with my husband and my 12 year old daughter. We arrived to KL before our check in time to Parkroyal Suites they had our room ready before 2pm which they made special for us due to our 20th wedding anniversary. We booked a one bedroom suite with an extra bed which was spot on,very clean and the... More 

Was this review helpful? Yes 3
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with... More 

Penang, Malaysia
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We loved the Parkroyal Serviced Suites. We had a one bedroom suite with an awesome view. The air conditioning was quiet, the beds were comfortable and the service was brilliant. The location was perfect. Right next to Jalan Alor (hawker food eat street) and Changkat where the bars and restaurants are. We would stay again for sure.

Was this review helpful? Yes 3
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may... More 

Ungaran, Indonesia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at a 2 bedroom apartment shared by four people. Best thing was you had your own washing machine and dryer in your apartment. Very convenient. Kitchen facilities are excellent but we never used them as food takeaways and restaurants are just right next to to the apartment, walking distance. Staff are friendly and accommodating to your needs.

Was this review helpful? Yes 2
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore... More 

Jakarta, Indonesia
Level Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The biggest advantage of this place is its location. Close to Bukit Bintang area, Pavilion shopping mall and 5-minute walk to a sky train. The rooms (studio suites) are sizable, bright and fully equipped. Bedding quality is average. The same applies to breakfast. I see here some room for improvement. Staff at the reception are attentive and helpful. Will be... More 

Was this review helpful? Yes 2
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may... More 

London, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for just one night in August 2015. When we saw the suite, we realised that we should have stayed longer here as the suite catered for all needs. You have a kitchen, sitting room and bedroom altogether (with a bathroom separate of course!) Service at check-in was quick and efficient. Staff were pleasant and polite. Suites are... More 

Was this review helpful? Yes 2
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel... More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our 2nd stay stay at at the Park Royal as we had such a great experience the first time we wanted to come back. In fact, the lovely front house manager actually recognised our girls from our previous stay three years age which our girls were very flattered by. We booked a two bed appartment for 8 nights... More 

Was this review helpful? Yes 3
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. I have also noted your comments about our breakfast... More 

Chicago
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked a two-night stay at this hotel in June 2015, for which our credit card was overcharged by more than MYR 480 (approx. USD 110). We reported the discrepancy to our bank and contacted the hotel to ask for a refund. In July, after multiple email exchanges, the business office confirmed in writing that they would return the overcharge... More 

Was this review helpful? Yes 1
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I had a chance to review your comments and was very troubled that you have experienced such inconvenience. It was purely a human error made during the booking process, which regrettably not handle good enough. I am taking full responsible for the shortfall and will look into the booking process again to avoid future occurrence. Meanwhile, your... More 

Singapore, Singapore
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good, perfect for family, spacious room, comfortable bed, fully equipped kitchenette, good and strong wifi, nice sofa, nice roof top swimming pool, good self-service laundry area, good recess launch (FOC, behind the coffee shop), good gym, good good good, I have nothing to criticize about the hotel. The only not so good is the location. It's like 15-20 min... More 

Was this review helpful? Yes 3
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your family back many times in the future, where you may be... More 

Leyland, United Kingdom
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

4 night stopover from UK to australia. Very good accomodation, 2 room appartment, Large, clean, well equipped. nice swimming pools. OK breakfast, in sometimes crowded breakfast room. Helpful staff. A few minutes walk from nightlife and good food. Highly recommended.

Was this review helpful? Yes 3
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Guest, Thank you so much for choosing PARKROYAL Serviced Suites as your accommodation during your recent visit to Kuala Lumpur. We are humbled by your kind comments about the service you experienced, and delighted to read that you were able to enjoy our service and facilities. I will personally share your comments with the team and I know... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

gorgeous room the staff were helpful and kind. kitchen in our apartment was fully equipped and entire hotel was clean and tidy. swimming pool was pretty as well. Location was good for walking to the main attractions

Was this review helpful? Yes 3
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Firstly, we would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heartwarming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked... More 

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