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PARKROYAL Serviced Suites Kuala Lumpur

Travelers' Choice award winner
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No. 1, Jalan Nagasari | Off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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Jalan Alor
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PARKROYAL Serviced Suites Kuala Lumpur
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PARKROYAL Serviced Suites Kuala Lumpur
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1,015 reviews from our community

Traveler rating
    679
    267
    42
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    9
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374
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97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
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  • Korean first
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English first
  • All months
    (1015)
  • Mar-May only
    (234)
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    (238)
  • Sep-Nov only
    (265)
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    (278)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A great place to stay in KL centre. Clean and comfortable throughout, with fully equipped and nicely decorated rooms. Staff very friendly and helpful!!! Stayed there for ~3months, and didn't feel a day like staying in a hotel!!! Easy choice, will stay there again!!!

Was this review helpful? Yes 2
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your 3 months stay experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal... More 

Horsham, United Kingdom
Top Contributor
132 reviews 132 reviews
46 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Helpful? Click to say so! Remember to load the trip advisor app for KL before you go, its fantastic for guiding you around the city by sat nav when walking and taking you to restaurants and the main sights. We stayed in KL for three nights en route from australia to the UK and used this hotel as our base.... More 

Was this review helpful? Yes 3
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your family holiday visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your family back many times in the future, where you... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel. The location is fantastic, you can walk to alot of the great sights around KL. The staff were friendly, rooms were clean, spacious and comfy. The pools and gym are fantasic!! Would stay here again.

Was this review helpful? Yes 1
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Dan, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be... More 

hobart, australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our 3rd stay at the ParkRoyal Serviced Suites and we could not have asked for a better stay. Again the service was what made this hotel. I booked via the ParkRoyal website which was really easy to make a booking, I also requested a Petronius Tower view room which we were given. rooms were spotlessly clean yet again.... More 

Was this review helpful? Yes 2
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Sarah, Matt and Ellanor, I would like to thank you for taking the time to write such a 'amazing' review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very glad to provide you a home-away-from-home experiences whenever you visit Kuala Lumpur. My team and I are extremely pleased to hear that you enjoyed your stay with... More 

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family just spent 3 nights in a 2 bedroom suite, having been upgraded. What a wonderful hotel experience! As other reviewers mention, the rooms are well appointed, location is great, breakfast is good, pools are nice etc. However what made our stay such a pleasure was the sincere attitude and attention of the staff. Every staff member we encountered... More 

Was this review helpful? Yes 7
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Guest, Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am extremely delighted to read your stay was such a amazing one and I am also thrilled that you were able to discover the city's finest tourist attractions and scenery based on our ideal central location. Hopefully we... More 

geelong
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for three nights the beginning of our 21 day holiday. The room was lovely, breakfast was great and the staff very friendly and helpful and the pool had a fantastic view. The location of the hotel was great, not too far from night life and Jalan Alor food strip (which we ate at all three nights). It was... More 

Was this review helpful? Yes 8
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your family back many times in the future, where you may be... More 

Grimsby, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at ParkRoyal Serviced Suites for two nights on our stopover to Australia, what a good choice, we were told upon our arrival we had been upgraded, we had booked a Studio Suite and were given a two bedroomed apartment, (2 bedrooms, 2 bathrooms, study well equipped kitchen, lounge & laundry room). The location of this hotel is great,... More 

Was this review helpful? Yes 8
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore... More 

Kuala Lumpur
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed more than 2 month in Parkroyal serviced suite. It was a pleasant stay. Hotel is situated at the perfect location of KL you can't asked for a better location. Hotel stuffs and very much friendly and helpful. My overall experience with Parkroyal is good.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 8
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Rented a suite for brother's wedding in KL. High compliments for the team. We all had great experience with ParkRoyal serviced suited with all kinds of friendly services provided. Apart from the lovely interior ambiance, everyone is happy with the superb location, cozy environment & great service from the team. Highly recommended for family stay.

Was this review helpful? Yes 7
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our apartment suite spacious at a great location and friendly service to your expectation. Once again, thank... More 

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