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PARKROYAL Serviced Suites Kuala Lumpur

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No. 1, Jalan Nagasari | Off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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PARKROYAL Serviced Suites Kuala Lumpur
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1,086 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
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Phnom Penh, Cambodia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed today NEW

This hotel cannot be called 5 star. It comes closer to a 3 star ibis. The rooms are large with a kitchenette. But you have to stock the fridge as there is no minibar. The breakfast is very disappointing, no fresh coffee (instant), no fresh fruit juices, after looking at the buffet I decided to give it a miss and... More 

Was this review helpful? Yes 2
Perth, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our family of 3 have just stayed at the Parkroyal Suites in KL in a 1BR Executive apartment and found it to be great value for money in a good location, walking distance to everything you need. A special mention must go to Raziman (Pinky) at Reception, his friendly and helpful service made our stay even more enjoyable! We wouldn't... More 

Was this review helpful? Yes 4
Tutukaka
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived in KL early in the morning, jet lagged and tired. The staff welcomed us and we were soon settled into a studio apartment. Free wifi for the duration of our stay for up to 2 devices, free breakfast and smiling helpful staff. The location is great, we walked to jalan alor every evening to choose dinner from the... More 

Was this review helpful? Yes 4
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Traveling with a 2.5 year old and 9 month year old and the hotel, staff and location of the Park Royal serviced suites exceeded all expectations. Front of house staff extremely helpful friendly and always willing to assist getting in / out of transport. Rooms were spacious and allowed us to catch up on laundry during our stop over to... More 

Was this review helpful? Yes 6
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred family's home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your family expectation. Once again, thank you so much for... More 

Surrey, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very clean hotel, with huge rooms. I loved the comfortable king size bed. Perhaps due to a good sound proofing system, the rooms are also very quiet. It is a 20 minute walk to KLCC. Nearer to the Park Royal, there are other major malls, such as The Pavillion must have more than 40 food outlets to choose from. There... More 

Was this review helpful? Yes 7
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you and your nephew enjoyed staying with us and found our location and service to your expectation. Our central location is really the ideal place... More 

Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was here frm 11th jun to 14th jun. Booked a family room. Came with 3 rooms. Service was good. Location wise not so near to klcc and not much amenities nearby. Opp the hotel there is a 24hr eatery and provision shop. Otherwise to get to the prominent places in KL city you have to take taxi. Hotel staff attentive... More 

Was this review helpful? Yes 6
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with... More 

Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for just 2 nights. The building overall has a condo like feel as opposed to a hotel, but that's what makes the rooms amazing. They are very spacious and clean. Staff was friendly and the breakfast buffet in the morning was awesome. However, there was quite a bit of wait for some food items, which should be an... More 

Was this review helpful? Yes 7
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Thank you for your wonderful review of your recent stay at PARKROYAL Serviced Suites Kuala Lumpur. It was our pleasure to welcome you and your family for your special vacation. I am so pleased to hear that you had a ‘fantastic’ time here and enjoyed every element from the location, cleanliness and excellent service team. On behalf... More 

Bergen, Norway
Level Contributor
85 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a premier suite two bedroom on the 30th floor. Nice and spacious apartment with excellent standard. The beds were comfy. Superb cleaning service. Couple of steps from a big roof top pool with lots of sun beds. Breakfast was expended continental. However we missed multi grain bread and cereals. Our room had wi-fi included for two devices -... More 

Was this review helpful? Yes 6
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

CHECK IN: The people at the check in desk were very quick to check me in and told me that there is a mini mart across the street where i could go to get snacks and drinks if i needed too. MY ROOM: I was upgraded to a 2 bedroom apartment that was nice and spacious with a washer and... More 

Was this review helpful? Yes 8
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore... More 

Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had the whole suite to myself as i was travelling alone for work. Everything was really awesome just that i didn't get to use the rooftop swimming pool coz it's closed really early. Stayed on the 21st floor and the view was really awesome. The price wasn't too shabby. For me, breakfast was really awesome.. so awesome that you don't... More 

Was this review helpful? Yes 7
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Sawadee Krup! Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your 'amazing' comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you back many times in the future, where you may be assured of our best... More 

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