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PARKROYAL Serviced Suites Kuala Lumpur

Travelers' Choice award winner
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No. 1, Jalan Nagasari | Off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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PARKROYAL Serviced Suites Kuala Lumpur
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PARKROYAL Serviced Suites Kuala Lumpur
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986 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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Ottawa, Canada
Top Contributor
71 reviews 71 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed yesterday NEW

Perfect hotel for first time visiting KL, location is absolute perfect. Close to Jalan Alor, many restaurants also 8 minutes walking to the Pavellion shopping centre and 15 minutes to the Twin Towers. Our room was in the 26 floor with a small but nice view to the towers. The room is very modern, clean, with a small kitchen and... More 

Was this review helpful? Yes 2
Sydney
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent service; excellent accommodation; could not fault our ten day stay! We travelled with two kids and the two bedrooms unit with kitchen and ensuite was comfortable, spacious and met all our needs. The kids loved the rooftop pool.

Was this review helpful? Yes 5
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred family accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you and your family have enjoyed a wonderful experience staying with us. We sincerely look forward to welcoming you and your family back many times in the future, where... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I hesitated before writing this review lest it become too popular. We had an excellent stay recently whilst visiting K.L. The staff were exceptional and nothing was a problem for them. The room itself ( King size studio) was spacious and very comfortable. Having a kitchen meant that we were able to make snacks if we wished and also gave... More 

Was this review helpful? Yes 7
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Greg Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel companion... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

45 mins from airport to hotel. Location is next to the famous: Arab Street (Shisha, lots of persian and arabic cuisine) Designer shops incl. Gucci, Hermes, LV etc... Perronas Towers - 10 mins by cab. Hotel has twice daily shuttle bus, view was great from our room! Hotel has cheap rates for what are amazing contemporary apartment suites with Kitchen,... More 

Was this review helpful? Yes 7
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation for your honeymoon. Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing... More 

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is clean, they have kitchen also, location is good, only take 5 minutes to Bukit Bintang, Pavillion Mall, and 10-15 minutes to KLCC by walking. It 's take 5 minute to station monorail Bukit Bintang. There're so many local food, especially for muslim there're so many halal food.

Was this review helpful? Yes 7
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you so very much for the wonderful review and feedback about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. My team will be delighted to hear about your great feedback. It is our pleasure to have you as our guest and to be able to extend you and your family with our local hospitality. We will... More 

Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is THE best hotel I have ever stayed in! Excellent location, spacious rooms, very friendly staff, and the breakfast that people complain about? I really don't know what they are looking for in a breakfast. Plenty of variety (hot/cold food, juices, etc, etc), even an egg station outside. And the internet that's supposedly slow? Works perfectly fine. We had... More 

Was this review helpful? Yes 8
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Victoria, Thank you for staying at the PARKROYAL Serviced Suites during your recent visit to Kuala Lumpur We will continuously strive to exceed our guests’ expectations and make it our passion to extend a warm and memorable experiences. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be... More 

Adelaide, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights and the service and rooms were brilliant. From the reception to the security guards outside everyone greeted you with a smile. For the price, the rooms are huge and you are walking distance to everything if not a 5 minute cab ride 15RM to anywhere in Bukit Bintang. Would highly recommend this hotel to... More 

Was this review helpful? Yes 8
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you and your family have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your family back many times in the future, where... More 

Contributor
20 reviews 20 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The service in this hotel is top notch. We chose it for my Wife's birthday and informed them of this via email after booking. I requested a room with a view above the 20th floor as advised by a previous review on TA. The hotel said they could only confirm this on check-in so we just hoped for the best.... More 

Was this review helpful? Yes 7
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful... More 

Maroochydore, Australia
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is centrally located and a very nice place to stay. We were upgraded to a suite which was very spacious. The staff were very friendly and helpful. Our stay was most enjoyable. I would certainly recommend this hotel.

Was this review helpful? Yes 7
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you so very much for the wonderful review and feedback about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. My team will be delighted to hear about your great feedback. It is our pleasure to have you as our guest and to be able to extend you with our local hospitality. We will always strive to... More 

Armagh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 10th visit to Parkroyal, and this is the best experience I have had so far. On my arrival I was given an upgrade to a 2 bedroom suite which is amazing. The room was so big and had 2 bathrooms, separate kitchen and living area. The staff are very warm and friendly especially Raziman at the front... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 10
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Alan, Thank you for staying at the PARKROYAL Serviced Suites during your recent visit to Kuala Lumpur We will continuously strive to exceed our guests’ expectations and make it our passion to extend a warm and memorable experiences. We sincerely look forward to welcoming you back many times in the future, where you may be assured of our best... More 

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