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Bintang Fairlane Residences

4.0 of 5 Jalan Padang Walter Grenier, Kuala Lumpur 55100, Malaysia
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Bintang Fairlane Residences
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Bintang Fairlane Residences
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64 reviews from our community

Traveler rating
    20
    19
    13
    8
    4
See reviews for
34
8
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (64)
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Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 31, 2014

We arrived at this hotel in the early morning which was stated in our reservation form. Because our flight out was around 8 in the evening, we asked for a late check-out. The guy who facilitated our check-in said it was ok. We clarified if the late-check-out is free, and he said yes. When we were checking out, the girl... More

Was this review helpful? Yes 3
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Thanks for your recent review of Bintang Fairlane Residences. We do take all comments seriously and appreciate all the feedback we can get. I do apologize for any inconvenience that you may have experienced during your stay. I have noted your comments with regard to the staff manner. As a management team, we take all comments seriously and share them... More

Phuket, Thailand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 30, 2014

Had a great experience staying at Bintang Fairlane. Everyone was smiling especially the Securities and Reception. The wifi was not working in some rooms, so you might want to check the connection before unpacking your stuff. My first room isn't working properly, and Azrul the Reception was so very kind and helpful in sorting this out by moving me into... More

Was this review helpful? Yes 1
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Thanks for your review of your recent stay here with us in Bintang Fairlane Residences. I am happy to read that you overall enjoyed your stay. The team works hard to get the basics right and it is good see on the whole we have delivered. I have noted your feedback on the WIFI connection and have shared this with... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 27, 2014

I have been in kuala lumber last 2 weeks with my family and cousin family and we had been shifted from our flats with out notification for myself I had surprised when I found they had accessed my flat and shifted our luggage to another flat after todays from my stay in and was the excuse we do not have... More

Was this review helpful? Yes 2
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Dear Mr. Ibrahim A, Thanks for your recent review of Bintang Fairlane Residences. We take all comments seriously and share them with our staff so it will not happen in the future. Again, thank you for the comments, which will help us in our ongoing efforts to improve our service.Appreciated for your comments and do hope you will return on... More

Singapore
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 20, 2014

(location on Google for Fairlane Residences is inaccurate as of June 2014, search for Bintang Fairlane Residences for accurate location) + huge rooms reasonable prices amenities centrally located easily accessed - run down

Was this review helpful? Yes 1
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Dear Mr. Chesterchen, Thank you for your favorable comments for Bintang Fairlane Residences. We had taken your comments into consideration. We look forward to serving you again soon. More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

A residential apartment block with some units rented out as serviced apartments by a hotel operator. Small rooftop pool, well equipped gym and a children playroom. Apartment itself is well furnished including washing machine cum dryer (no washing powder provided - buy from front desk), a kitchenette with essential items like microwave oven, toaster, pots and pans, crockery and cutlery.... More

Was this review helpful? Yes 1
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Dear Melvin, Thanks for your review of Bintang Fairlane Residences.We do appreciate your patronage. We look forward to serving you again soon. More

Wolverhampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 14, 2014

The Security Staff provided a better Client Service than the actual designated staff. They seek every opportunity to extort - eg: 1) Refusal to return security Deposit, in the absence of receipt; 2: Charging RM 250 for a misplaced key, which the staff may have retrieved from the room; Charging for an extra towel. They do not follow their own... More

Was this review helpful? Yes 1
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Dear Prof Dr C, I am sorry that we failed to meet your expectations. While the team and I work hard to exceed our guests expectations, on occasion we do suffer setbacks. We do however, take all comments seriously and appreciate all the feedback we can get. I do again, apologize for any inconvenience that you may have experienced during... More

Taipei, Taiwan
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 4, 2014

Still my place to go to whenever in KL, depend on individual unit, some privately own and rent through them or through Bintang Fairlane themselves. We booked through hotel website. We have been happy each time we are here. Can't wait to come back for our next year trip. I like it that is so centrally located, easy walking distance... More

Was this review helpful? Yes
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Dear Znetbabe, While it is nice to note that you like the location of the hotel. I am happy to read that you overall enjoyed your stay. The team works hard to get the basics right and it is good see on the whole we have delivered.Please let me know when you next plan to visit Bintang Fairlane Residences so... More

Top Contributor
113 reviews 113 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 22, 2014

Only complaint would be exact same boring, limited options for the complimentary breakfast. Otherwise couldn't be happier with the apt, the rooftop pool & the staff. Everyone is extremely helpful and cheerful.

Was this review helpful? Yes 1
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Dear Creativegoddess, Thank you for you good comments. We do appreciate your patronage. We look forward to serving you again soon. More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 9, 2014 via mobile

The price was good for a relatively spacious one-bedroom apartment. Despite the staff being very nice, helpful and polite, the conditions of the room were not good as the walls were quite dirty, the bed -near the pillows- had dead mosquitoes, the shower arrangement made the wáter come out of the tub quite abundantly. Overall it seemed like the apartment... More

Was this review helpful? Yes
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Dear Mr. IAlexAnders, Your comments clearly show some areas for us to improve. I am sorry that we failed to meet your expectations. While the team and I work hard to exceed our guests expectations, on occasion we do suffer setbacks. We do however, take all comments seriously and appreciate all the feedback we can get. I do again, apologize... More

Dhaka City, Bangladesh
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 11, 2013

we stayed there for a day on transit in KL. Wanted to be close to the shops. The hotel cld not have been more perfect. we booked a studio with a bedroom, living/dining, kitchenette and bathroom. We wanted a place where we can prepare food for our baby, if need be. check-in was very fast. it is a self -service... More

Was this review helpful? Yes
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Additional Information about Bintang Fairlane Residences

Address: Jalan Padang Walter Grenier, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bintang Fairlane Residences 4*
Number of rooms: 37
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Also Known As:
Bintang Fairlane Residences Hotel Kuala Lumpur

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