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Bintang Fairlane Residences

4.0 of 5 Jalan Padang Walter Grenier, Kuala Lumpur 55100, Malaysia
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Bintang Fairlane Residences
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Bintang Fairlane Residences
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71 reviews from our community

Traveler rating
    21
    21
    15
    9
    5
See reviews for
39
9
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was reading a lot of negative reviews about the apartment being old and dirty etc, and was almost about to cancel my stay here. But my husband insisted we go ahead. When we got there, the reception was friendly, fast check in, the security guard helped us being our luggage upstairs. And we were quite impressed the apartment was... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in a 2 bedroom apartment for 5 days on the way back from Japan. The hotel is a little dated and the bathrooms need a renovation. The pool was great for a swim overlooking the city. Location was awesome. Walk to Bintang walk. Great selection of 24 hour food shops nearby. Also very short walk to the monorail.... More 

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Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 24, 2014

Bintang Fairlane Residences is located at the best location possibly we could ask as we did a lot of shopping and it is located next to lot10 and Sungai Wang and further down there is Feranhide and Pavilion. To move around there is a monorel station just few steps away. We stayed in a two room apartment on the 20th... More 

Was this review helpful? Yes 1
Singapore
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 10, 2014 via mobile

I travel to KL 1-2 times yearly and will stay at different hotels in city area to get a new experience. For this service residence, it's horrible. I stayed for two nights, and given just one free user ID and password for WiFi. When I ask if able to issue one more, I have to pay RM35 a night. What's... More 

Was this review helpful? Yes 5
Port Sorell, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 10, 2014

This was our 1st time to Kuala Lumpur with our 2 kids. We stayed 7 nights in a 2 bedroom apartment. We loved the location and couldn't believe how easy it was to get around the city. We were about a 10min walk to Jalan Alor which was perfect for eating...although there are a million other places to eat in... More 

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

It is an excellent choice, if you are worried about the location. I stayed at 1+1 Bedroom apartment which was very spacious and clean. However, the breakfast served was very basic and the lady at the reception office lacks smile, whereas, the security staffs were really helpful. Swimming pool do not have towel, hence take a towel from the room.... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 29, 2014

We booked 3 Suites in this hotel. Security was the worst thing in this hotel. One is on 7th Floor, One is on 13th and Last one is on 17th. I stayed at 7th Floor and when i want to go to 13th or 17th .. i cant go there . i have to come down ask the security to... More 

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BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Dear Minhaj M, First of all, we would like to extend our sincerest apologies to you on the recent service difficulties as your experienced during your stay but unfortunately we have find out that there no record under your name check in under Fairlane Hospitality .We appreciated if you could contact us directly to provide your booking details for further... More 

Top Contributor
52 reviews 52 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed July 31, 2014

We arrived at this hotel in the early morning which was stated in our reservation form. Because our flight out was around 8 in the evening, we asked for a late check-out. The guy who facilitated our check-in said it was ok. We clarified if the late-check-out is free, and he said yes. When we were checking out, the girl... More 

Was this review helpful? Yes 5
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Thanks for your recent review of Bintang Fairlane Residences. We do take all comments seriously and appreciate all the feedback we can get. I do apologize for any inconvenience that you may have experienced during your stay. I have noted your comments with regard to the staff manner. As a management team, we take all comments seriously and share them... More 

Phuket, Thailand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 30, 2014

Had a great experience staying at Bintang Fairlane. Everyone was smiling especially the Securities and Reception. The wifi was not working in some rooms, so you might want to check the connection before unpacking your stuff. My first room isn't working properly, and Azrul the Reception was so very kind and helpful in sorting this out by moving me into... More 

Was this review helpful? Yes 1
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Thanks for your review of your recent stay here with us in Bintang Fairlane Residences. I am happy to read that you overall enjoyed your stay. The team works hard to get the basics right and it is good see on the whole we have delivered. I have noted your feedback on the WIFI connection and have shared this with... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 27, 2014

I have been in kuala lumber last 2 weeks with my family and cousin family and we had been shifted from our flats with out notification for myself I had surprised when I found they had accessed my flat and shifted our luggage to another flat after todays from my stay in and was the excuse we do not have... More 

Was this review helpful? Yes 2
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Dear Mr. Ibrahim A, Thanks for your recent review of Bintang Fairlane Residences. We take all comments seriously and share them with our staff so it will not happen in the future. Again, thank you for the comments, which will help us in our ongoing efforts to improve our service.Appreciated for your comments and do hope you will return on... More 

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Additional Information about Bintang Fairlane Residences

Address: Jalan Padang Walter Grenier, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bintang Fairlane Residences 4*
Number of rooms: 37
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Also Known As:
Bintang Fairlane Residences Hotel Kuala Lumpur

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