We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bintang Fairlane Residences

Jalan Padang Walter Grenier, Kuala Lumpur 55100, Malaysia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Bintang Fairlane Residences
Professional photos View all
Browse nearby
Bintang Fairlane Residences
Write a Review

74 reviews from our community

Traveler rating
    22
    21
    16
    10
    5
See reviews for
40
9
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Russian first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (18)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (14)
All months
Top Contributor
80 reviews 80 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel's main selling point is that the location is in the heart of the city - it is near to Bintang Walk and the monorail. The price is very affordable as the apartment is spacious with a nice bedroom, living room, dining room, kitchen (with cooking facilities) and a washing machine. So it is great for families and big... More 

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
98 reviews 98 reviews
75 hotel reviews
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed March 19, 2015

The hotel room didn't match the description and photos provided on the hotel website. The hotel window faced directly into another building and the maintenance of the units was very poor. The access to the room was dingy and dirty, and the rooms did not appear to be particularly clean either.

Was this review helpful? Yes
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Dear Disappointed Customer (Antelope 58, Australia), On behalf of Fairlane Hospitality, we apologize for your experience staying with us recently. Rest assured that we are in the midst of improving in every way we can with the current expansion of our qualified team of staffs. In regards to your comments on the no-room-view, we do have some rooms which are... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2015

I was reading a lot of negative reviews about the apartment being old and dirty etc, and was almost about to cancel my stay here. But my husband insisted we go ahead. When we got there, the reception was friendly, fast check in, the security guard helped us being our luggage upstairs. And we were quite impressed the apartment was... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 21, 2015

We stayed in a 2 bedroom apartment for 5 days on the way back from Japan. The hotel is a little dated and the bathrooms need a renovation. The pool was great for a swim overlooking the city. Location was awesome. Walk to Bintang walk. Great selection of 24 hour food shops nearby. Also very short walk to the monorail.... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 24, 2014

Bintang Fairlane Residences is located at the best location possibly we could ask as we did a lot of shopping and it is located next to lot10 and Sungai Wang and further down there is Feranhide and Pavilion. To move around there is a monorel station just few steps away. We stayed in a two room apartment on the 20th... More 

Was this review helpful? Yes 2
Singapore
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 10, 2014 via mobile

I travel to KL 1-2 times yearly and will stay at different hotels in city area to get a new experience. For this service residence, it's horrible. I stayed for two nights, and given just one free user ID and password for WiFi. When I ask if able to issue one more, I have to pay RM35 a night. What's... More 

Was this review helpful? Yes 6
Port Sorell, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 10, 2014

This was our 1st time to Kuala Lumpur with our 2 kids. We stayed 7 nights in a 2 bedroom apartment. We loved the location and couldn't believe how easy it was to get around the city. We were about a 10min walk to Jalan Alor which was perfect for eating...although there are a million other places to eat in... More 

Was this review helpful? Yes
Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

It is an excellent choice, if you are worried about the location. I stayed at 1+1 Bedroom apartment which was very spacious and clean. However, the breakfast served was very basic and the lady at the reception office lacks smile, whereas, the security staffs were really helpful. Swimming pool do not have towel, hence take a towel from the room.... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 29, 2014

We booked 3 Suites in this hotel. Security was the worst thing in this hotel. One is on 7th Floor, One is on 13th and Last one is on 17th. I stayed at 7th Floor and when i want to go to 13th or 17th .. i cant go there . i have to come down ask the security to... More 

Was this review helpful? Yes
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Dear Minhaj M, First of all, we would like to extend our sincerest apologies to you on the recent service difficulties as your experienced during your stay but unfortunately we have find out that there no record under your name check in under Fairlane Hospitality .We appreciated if you could contact us directly to provide your booking details for further... More 

Top Contributor
58 reviews 58 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed July 31, 2014

We arrived at this hotel in the early morning which was stated in our reservation form. Because our flight out was around 8 in the evening, we asked for a late check-out. The guy who facilitated our check-in said it was ok. We clarified if the late-check-out is free, and he said yes. When we were checking out, the girl... More 

Was this review helpful? Yes 5
BintangFairlaneRes, Manager at Bintang Fairlane Residences, responded to this review

Thanks for your recent review of Bintang Fairlane Residences. We do take all comments seriously and appreciate all the feedback we can get. I do apologize for any inconvenience that you may have experienced during your stay. I have noted your comments with regard to the staff manner. As a management team, we take all comments seriously and share them... More 

Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (8)
Viewed
Pool/beach area (4)
Viewed
Bathroom (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Dining (4)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (5)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question