We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Kuala Lumpur

Certificate of Excellence
Hotel website
348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Special Offer
Enjoy 29% off & Cookies!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
DoubleTree by Hilton Kuala Lumpur
Professional photos View all
Browse nearby
DoubleTree by Hilton Kuala Lumpur
Write a Review

1,727 reviews from our community

Traveler rating
    817
    654
    176
    49
    31
See reviews for
306
529
170
480
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1727)
  • Mar-May only
    (456)
  • Jun-Aug only
    (391)
  • Sep-Nov only
    (419)
  • Dec-Feb only
    (461)
All months
There are newer reviews for DoubleTree by Hilton Kuala Lumpur
See the most recent reviews
Johor Bahru, Malaysia
Contributor
11 reviews 11 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 18, 2013

Excellent hotel in a good location (close to Ampang Park metro station). Parking is charged RM10 per day even for hotel guests. But everything else was fine. Internet was free for guests. Highly recommended!

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Greetings! Thank you for taking time to share the hotel feedback. I am delighted to hear you enjoyed staying with us especially the location and once again, thank you for the recommendation in advance. I look forward to welcoming you back soon. Regards Ian Barrow, General Manager More 

Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 18, 2013

My daughter and I absolutely loved this hotel, from the moment we arrived to the day we left. I have no complaints. Dinner at the Italian Restaurant in the hotel was great, rooms were clean, spacious, quiet, view was great and above all we only had a twin share standard room no fancy executive room and we were very happy.... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Gennet, Thank you for sharing your experience with us. I am happy that you and your daughter had a taste of warm & caring service especially from the friendly driver. I look forward to welcoming you when travels bring you back. Regards Ian Barrow, General Manager More 

Dubai
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 16, 2013

Quiet possibly one of the best hotels in KL. Check-in started the whole experience, and the addition of a freshly baked cookie was very pleasant indeed. The rooms were very well appointed, the food from room service was excellent, as were all members of staff. This was for a five day break in KL and the hotel's proximity to the... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear WFProductions, Thank you for sharing your feedback on the hotel. I am happy to hear you had a taste of our warm & caring service - along with our delicious cookie at check-in and I completely agreed that check in experience is important. I look forward to welcoming you back soon. Regards Ian Barrow, General Manager. More 

Kuala Lumpur
Top Contributor
530 reviews 530 reviews
150 hotel reviews
658 helpful votes 658 helpful votes
5 of 5 stars Reviewed October 15, 2013

Follow up to previous reviews....moved into the DoubleTree following sale of our KL apartment and our last two weeks in the City were spent in a very nice suite before flying back to the UK. The DoubleTree has established itself as one of KL's finer hotels and is certainly in my top five...the service there is among the best you... More 

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear ExpatKL88, Thank you for taking time to share your experience with us. I am delighted that you both had a taste of our warm & caring service especially Concierge and Executive Lounge teams. I hope you have settled in United Kingdom now and I look forward to welcoming you when travels bring you back here. Regards Ian Barrow, General... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed October 15, 2013

Would recomend this one to anyone, service was great well looked after by the staff and the views are amazing. Breakfast was also amazing for people who want variety. Plan to go back again and will stay at the same place might just spoil my self next time with a balcony.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Philip T, Thank you for sharing your feedback on the hotel. I am happy to hear you both had a taste of our warm & caring service and you found our buffet breakfast to your liking. Once again, thank you in advance for the recommendations! I look forward to welcoming you both back soon. Regards Ian Barrow, General Manager More 

Mumbai, Maharashtra, India
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 14, 2013

The Double Tree by Hilton at KualaLumpur, unlike its counterpart in the US of A, is a much better place for someone on a business trip. Beautiful rooms with great view, thoughtfully done for a business traveler with all the essential amenities, wonderful and helpful staff, prompt room service, and placed right in the middle of a huge shopping mall,... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Ganesh74, Thank you for taking time to share your experience with us. I am delighted that you had a taste of our warm & caring service and you found our hotel facilities to your liking. I look forward to welcoming you when travel brings you back. Regards Ian Barrow, General Manager More 

Top Contributor
67 reviews 67 reviews
55 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed October 14, 2013 via mobile

Wow! So impressed with this hotel and can't believe it is only a Category 2 Hilton property. I checked in on the 34th floor at the Executive Lounge and was given an Executive King Suite - spacious and well appointed with separate living area. The bathroom was equally spacious with separate shower, bathtub, and toilet. As a Diamond HHonors member,... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Japanuki, Thank you for sharing your experience with us. I am happy that you really enjoyed staying with us especially the Executive Lounge benefits & facilities for HHonors member – along with our delicious cookie at check in. I look forward to welcoming you when travel brings you back. Regards Ian Barrow, General Manager More 

Boston, Massachusetts
Top Contributor
99 reviews 99 reviews
82 hotel reviews
257 helpful votes 257 helpful votes
5 of 5 stars Reviewed October 11, 2013

We really liked this hotel. It's conveniently located near a metro stop which you can easily switch to from the airport line going to Sentral station. When you come out of the Ampang Park stop, facing the Ampang Park mall head to your right and then up the covered stairs and across the bridge over the street toward JP Morgan... More 

Was this review helpful? Yes 3
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear CBEB1, Thank you for sharing your experience with us. I am happy that you both had a taste of our warm & caring service, and you found our location, Executive Lounge facilities to your liking. I look forward to welcoming you back soon. Regards Ian Barrow, General Manager More 

Melbourne Australia
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 9, 2013

What a great hotel. Location is the only thing that's not A grade. Check in was excellent, really friendly, and they gave me a cookie and an upgrade, so beat that. They did not take time to advise me of my room rates or included features and benefits however (my pet gripe). Room is modern, clean and room-y. I stayed... More 

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear uncypeteable, Thank you for sharing your experience with us. I am delighted that you had a taste of our warm & caring service – along with our delicious cookie at check-in and enjoyed breakfast experience in Makan Kitchen. I have noted your comment on the Reception service and certainly we will work with our Front Office Manager in training... More 

Sydney, New South Wales, Australia
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 8, 2013

We stayed a few nights in this hotel. I came back to this place, as I found the accommodation and service pleasant. Hotel is closely located, less than 1km to KLCC towers. Good walkways to access to shops and transport. Hotel services such as the "Makan Kitchen"- Dining restaurant and Lounge Bar is a great for guests who would like... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear James L, Thank you for staying with us again. I am happy that you both had a taste of our warm & caring service and you found our location, signature Restaurant - Makan Kitchen and hotel facilities to your liking. I look forward to welcoming you back soon. Regards Ian Barrow, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

913 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (874)
Viewed
View from room (56)
Viewed
Bathroom (74)
Viewed
Room/suite (269)
Viewed
Hotel & grounds (108)
Viewed
Dining (90)
Viewed
Pool/beach area (36)
Viewed
Business center/function rooms (5)
Viewed
Other (236)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (3)
Viewed
Room/suite (13)
Viewed
Dining (5)
Viewed
Business center/function rooms (4)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question