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All 274 Kuala Lumpur hotels

DoubleTree by Hilton Kuala Lumpur

5.0 of 5 Hotel   |   348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
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Ranked #18 of 274 Hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 9, 2013
uncypeteable Melbourne Australia
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1,452 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Kuala Lumpur
See the most recent reviews
Melbourne Australia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 9, 2013

What a great hotel. Location is the only thing that's not A grade. Check in was excellent, really friendly, and they gave me a cookie and an upgrade, so beat that. They did not take time to advise me of my room rates or included features and benefits however (my pet gripe). Room is modern, clean and room-y. I stayed... More

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear uncypeteable, Thank you for sharing your experience with us. I am delighted that you had a taste of our warm & caring service – along with our delicious cookie at check-in and enjoyed breakfast experience in Makan Kitchen. I have noted your comment on the Reception service and certainly we will work with our Front Office Manager in training... More

Sydney, New South Wales, Australia
Contributor
20 reviews 20 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 8, 2013

We stayed a few nights in this hotel. I came back to this place, as I found the accommodation and service pleasant. Hotel is closely located, less than 1km to KLCC towers. Good walkways to access to shops and transport. Hotel services such as the "Makan Kitchen"- Dining restaurant and Lounge Bar is a great for guests who would like... More

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear James L, Thank you for staying with us again. I am happy that you both had a taste of our warm & caring service and you found our location, signature Restaurant - Makan Kitchen and hotel facilities to your liking. I look forward to welcoming you back soon. Regards Ian Barrow, General Manager More

jeddah, Saudi Arabia
1 review
4 of 5 stars Reviewed October 8, 2013

i like your hotel .. i look forward to stay again at your hotel .. and plz change your daily brakfast menu so we can have better select items .. i like your room style .. and want to have suit in future with good rate as usual with more options ..

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Hussain N A, Thank you for staying with us. I am delighted that you and your family had a taste of our warm & caring service, and you found our guestroom design to your liking. I have noted your comment on the breakfast menu and certainly we will work with our Executive Chef for better variety and improvements. I... More

Mandurah, Western Australia, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2013 via mobile

What an amazing hotel. Flawless service, perfect location, amazing hotel! Would not consider staying anywhere else in KL. Convenient skywalk to take you to the larger shopping malls, helpful taxi ranking porters out front to direct taxis where you want to go. Stayed in a deluxe room for 10 days and loved it. Food choice was abundant from buffets to... More

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear CarolynArmstrong, Thank you for sharing your experience with us. I am happy that you had a taste of our warm & caring service and you found our location, hotel facilities and buffet served in Makan Kitchen to your liking. We look forward to welcoming you back. Regards Ian Barrow, General Manager More

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 3, 2013

We stayed here for 2 nights during our honeymoon and found the hotel much nicer than its North American counterparts! Service was good and the room was stunning. Only word of caution would be that there is not much to see or do within walking distance. We had to take a cab every time we wanted to go anywhere.

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear highlyflammable31, Thank you for choosing to stay with us on your honeymoon celebration. I am happy that you both had a taste of our warm & caring service and you found our guestroom design layout to your liking. We look forward to welcoming you back. Regards Ian Barrow, General Manager More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed September 30, 2013

This was an absolutely lovely place to stay... two thumbs up - way up! The rooms were clean, very well laid out. The hotel reps were absolutely pleasant - warm, respectful very courteous. I had breakfast at the hotel and it was filled with options - you can always find something to fit your taste or preference.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Olusegun M, Thank you for sharing your experience with us. I am delighted to hear you had a taste of our warm & caring service and you found our buffet breakfast served in Makan Kitchen to your liking. We look forward to welcoming you back. Regards Ian Barrow, General Manager More

Melbourn, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 30, 2013

From the moment we arrived to the time we left we were treated like royalty! Staff were so warm and friendly everywhere throughout the hotel. Everyone was helpful. The room was beautiful with a wonderful view of KL. We stayed almost on the top floor - the night time view was amazing. The executive lounge was beautiful - the food,... More

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear MarkEngland1960, Thank you for sharing your 'Royalty' experience with us. I am happy that you had a taste of our warm & caring service and you both found our Executive Lounge facilities and KLCC view to your liking. We look forward to welcoming you back. Regards Ian Barrow, General Manager More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed September 29, 2013

I have a excellent stay and experience with the hotel and I will come back again and recommend to all my foreign friends. The service of the receiptionist is polite and helpful and the breakfast serve are excellent for everyone.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Chan Hong K, Thank you for sharing your experience with us. I am happy that you had a taste of our warm & caring service – especially the reception team and you found our buffet breakfast to your liking. We look forward to welcoming you back. Regards Ian Barrow, General Manager More

Cambridge, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 26, 2013

Our three night stay here was pretty mixed. Most of the good reviews on this site seem to come from those who have executive rooms and lounge access, my review is from an ordinary king bed room. Good points are the modern clean look, excellent service from polite staff and the free wifi. Not good points are the noisy room... More

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear glencroft365, Thank you for sharing your experience with us. I am disappointed to hear you did not enjoyed the stay and you had poor sleeping quality. I apologize that we were unable to accommodate your reserved room type. We strive to make sure all guests receive the room they are expecting, however at times we do not have the... More

hong kong, Hong Kong
1 review
5 of 5 stars Reviewed September 26, 2013

really liked the pool. staff is professional and helpful. the cookies are nice and warm. i heard the restaurants of the hotel and in the building are nice, i didn't get to try though. close to restaurants and shopping.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Alda L, Thank you for sharing the feedback on the hotel. I am happy that you had a taste of our warm & caring service – along with our delicious cookie at check in and you found our swimming pool to your liking. We look forward to welcoming you all back. Regards Ian Barrow, General Manager More

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Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
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Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur

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