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All 274 Kuala Lumpur hotels

DoubleTree by Hilton Kuala Lumpur

5.0 of 5 Hotel   |   348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
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Ranked #19 of 274 Hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed November 24, 2013
TravellingJ80 Mexico City, Mexico
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1,508 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Kuala Lumpur
See the most recent reviews
Mexico City, Mexico
Top Contributor
51 reviews 51 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 24, 2013

This is one of those rare hotels which ticks every box in the excellent category. While DoubleTree in the US is mid-upper range, this one in KL is far more in the luxury end without the price surchage. Well located, close to the metro and walking distance to the Petronas, the hotel has a very pleasant entry and enriching aromas,... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear TravellingJ80, Thank you for taking times to share your experience with us. I am delighted that you both had taste our warm & caring service - along with our delicious cookie at check in and you found our location, hotel facilities and breakfast served in Makan Kitchen to your liking. I also noted your comment on the Executive Taxi... More 

Wavre, Belgium
Top Contributor
65 reviews 65 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 23, 2013

Very well located, High comfort Hotel within 10 minutes walking from Petronas towers. Breakfast is very nice but the top is the buffet at the11 floor for diner ....Just Amazing all you can desires ....!!!!!! Rooms are nice and the bed are comfortable ! Nice pool and a very nice italian restaurant next to the pool. The gym club is... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear soserge, Thank you for taking times to share the feedback on the hotel. I am delighted that you enjoyed staying with us especially the location, The Intermark mall, room as well as our signature restaurant - Makan Kitchen. Nevertheless, I am happy to read your notes and I look forward to welcoming you when travels bring you back here.... More 

Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2013

Hotel is well located and has good facilities. Check in/out process is very slow but staff are all excellent. Excellent supermarket and food court in the levels beneath the hotel. There are also several very good restaurants and coffee shops in the complex.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear David B, Thank you for staying with us and taking times to share the feedback on the hotel. I am delighted that you enjoyed the stay with us and you found the location, The Intermark mall and hotel facilities and service to your liking. I have noted your comment on the speed/efficiency of check in/out and I apologize for... More 

Kuala Lumpur, Malaysia
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 23, 2013

It was my first time here and i was impressed with the lobby. The check-in was smooth and i was given a warm, complimentary chocolate chip cookie.This hotel has a sleek modern design and everything seemed immaculate. However, i was staying at a standard room and the bathroom has no bathtub. The hotel provides minimal amenities in the bathroom including... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Localtourists, Thank you for sharing the feedback on the hotel. I am delighted that you had taste our warm & caring service - along with our delicious cookie at check in and you found the location and breakfast served in Makan Kitchen to your liking. I have noted your comment on the bathroom amenities and I apologies for the... More 

Belgrade, Serbia
Top Contributor
56 reviews 56 reviews
37 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 21, 2013

This is a typical 5-star property in the close vicinity of KLCC. A huge hotel where one does feel special, thanks to some great members of staff. We were upgraded to an Executive suite, thanks to the HHonors Diamond status, which was one of the best rooms we ever stayed in. Very big bathroom, great views from the rooms, excellent... More 

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear UV4ever, Thank you for sharing your experience with us. I am glad to hear you both enjoyed and had a memorable stay with us. I am happy that you had a taste of our warm & caring service, and you found the suite & Executive Lounge facilities to your liking. I look forward to welcoming you both when travels... More 

Jakarta, Indonesia
Top Contributor
77 reviews 77 reviews
26 hotel reviews
207 helpful votes 207 helpful votes
5 of 5 stars Reviewed November 17, 2013

Coming to the property via Ampang Park LRT, one will pass by the ground floor lobby (which concierge desk is located) and skip concierge. Thus if you need assistance with your luggage, you should enter from ground floor lobby. The reception is located one floor above the main entrance. Upon arrival, I proceeded to HHonors desk and was quickly attended.... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear cirque, Thank you for taking times to share your experience with us. I am delighted that you had a taste of our warm and caring service - along with our delicious cookie at check in. I have noted your comment on the Italian menu and certainly we will continue work with our Chefs for more variety. Once again, I... More 

Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 15, 2013

What a marvellous property. From the moment we arrived that staff took great care of us. Initially offering a lucky dip Hilton Hhonors bowl which we reviewed two complimentary drinks from. We had access to the lounge and found it a great set-up. The staff remembered our name each morning and we felt truly cared for. We will certainly recommend... More 

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear kiwilovetravel, Thank you for sharing your experience with us. I am happy to hear you both enjoyed and had a taste of our warm, caring and personalized service. I look forward to welcoming you when travels bring you back. Regards Ian Barrow, General Manager More 

mandurah, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

I am looking forward to another holiday in KL soon and would definitely stay at Double Tree. Couldnt recommend the Double Tree hotel more highly. I had a wonderful experience. Thoroughly enjoyed my lazy afrternoons at pool bar, the convenience of grocery store two floors down from lobby in same buiding, the friendly helpful staff, the many eating experiences in... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Sylvia D, Thank you for taking times to share your experience with us. I am happy to hear you had a taste of our warm & caring service, enjoyed The Intermark Mall facilities and found our homestyle Italian restaurant - Tosca, setting overlooking the swimming pool to your liking. I look forward to welcoming you when travels bring you... More 

Perth, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 14, 2013

For a start, its a great hotel with 5 bars and about the same amount of restaurants. Staff was very helpful and made us feel like VIPs. The pool was simple but italian restaurant by bar was very good. The only disappointment was the massage that we received in the hotel. You get more for your money on the street... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear JAMIE H, Thank you for sharing your experience with us. I am delighted that you both had a taste of our warm & caring service and you found Tosca Restaurant to your liking. I have noted your comment on the disappointing experience and I apologize for this. I would appreciate if you can send me the details of the... More 

Yorkshire, United Kingdom
Top Contributor
111 reviews 111 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 13, 2013

There is a lot of choice in KL and this was not one of our 'regulars' but is now. The location is great and the amenities in the Intermark complex is very helpful! Grocery store, excellent food court on bottom, with 2-3 more floors of shops. The hotel itself was nice, new and well layer out. We had the Business... More 

Was this review helpful? Yes 2
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Terri L, Thank you for taking time to share the feedback on the hotel. I am delighted you both enjoyed staying with us especially the location, hotel service and facilities in The Intermark mall. Nevertheless, I am happy to read all your notes and I look forward to welcoming you back soon. Once again, I thank you for choosing... More 

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Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
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Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#12 Spa Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#15 Romantic Hotel in Kuala Lumpur
#17 Family Hotel in Kuala Lumpur
#17 Luxury Hotel in Kuala Lumpur

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