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All 274 Kuala Lumpur hotels

DoubleTree by Hilton Kuala Lumpur

5.0 of 5 Hotel   |   348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
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Ranked #18 of 274 Hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
aandlkch Kuching, Malaysia
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1,447 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Kuala Lumpur
See the most recent reviews
Kuching, Malaysia
Top Contributor
71 reviews 71 reviews
44 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been to KL many times, but this was our first stay at Doubletree. We didn't need to queue for check-in, and that was completed quite quickly and in a friendly manner. It was then half an hour before our luggage was brought to our room. The room was much as we expected. The sofa would have been more... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Big and clean room. Welcome handmade cookies are yummy. Friendly staff.It is very convenient to have a supermarket just downstairs. Walking distance to KLCC. Hotel provides free shuttles to some spots till 7pm. Actually, I have nothing to complain.

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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I came to double tree for a conference and stayed 2 nights. It is very new, modern, and clean. We had conference meetings in 10th floor where outdoor swimming pool was located. I had two breakfast and two lunch meals at Makan kitchen in 10th floor. They were all buffet in Malay and Chinese style. Quality of food was good.... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My booking was confirmed for a non smoking deluxe king room. Upon check in (at approx 630pm on 9/11), i was told by the check in staff (Intan) that the room that i booked is not available and suggested that i accept a room with twin bed. I insisted on the king bed and she then gave me a smoking... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Double tree in May 2011, I had a wonderful experience there. The rooms were well appointed and spacious. The hotel was located near the shopping area that most of the malls were in walking distance. Awesome place to stay.

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DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Vikram A, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you enjoyed your stay and you found our location and room to your liking. I trust you also enjoyed our famous DoubleTree cookie, and I hope to be able to welcome you back to DoubleTree by Hilton soon! Regards... More

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

I love this hotel overall.. Friendly staff, complimentary biscuits upon check in, very confortable room and lots of food to choose during my breakfast. Surprised that I can lift up the bathroom wall and I like it.. tired upon check in because I have to wait more 30 minutes because front service have problem to check in for Japanese tourists... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Mohd Jannatulna, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our bathroom blind and our famous DoubleTree cookie to your liking. I apologize for the shortfall in our service upon check-in and please be assured that your concerns... More

1 review
3 of 5 stars Reviewed 1 week ago

Someone had had a bad night in our room leaving vomit or excrement or something ( I didn't inspect that closely) down the side of the toilet. It took 2 phone calls and a visit to reception, over a period of 4 hours, before someone came to clean up the mess. On the plus side, i did get a very... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

The location and amenities of the hotel allowed me to realize peaceful overall work program and to have enough time for sightseeing in the city. We enjoyed a wonderful view from the room. The connection from the hotel with the largest markets in the city center and the subway is very convenient. From the hotel there were other transport alternatives... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Emilia Georgiev, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our location and room amenities to your liking. I trust you also enjoyed our famous DoubleTree cookie, and I hope to be able to welcome you back to... More

Shanghai
Top Contributor
83 reviews 83 reviews
83 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself gives a nice impression, clean, spacious rooms, wonderful view from my window, friendly staff. Yet overall there are too many issues. Let us start with check in. It took about 30 min to check in. This was because I was booked as a member of a group. Yet the names of the group members had not been... More

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel location is next to the Ampang LRT. It's opposite Ampang Shopping Center. Within the hotel there's an Intermak Mall and connected to offices. When I checked in the reception offered a warm cookie that's really tasty. As I had my Hilton Gold I was able to checkin early and that saved some time. However the lifts look to... More

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Karl W, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found location, room, Executive Lounge facilities as well as Makan Kitchen buffet to your liking. I have taken note on the lifts issue and I apologies for the inconvenience.... More

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Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
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Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur

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