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All 270 Kuala Lumpur hotels

DoubleTree by Hilton Kuala Lumpur

5.0 of 5 Hotel   |   348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
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DoubleTree by Hilton Kuala Lumpur
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Ranked #14 of 270 Hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Jennifer T Melbourne, Australia
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1,338 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Penang Island, Malaysia
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed yesterday NEW

I stayed at this hotel for business trip. I connected my laptop to wifi to do some work in the afternoon. Worked fine and i was able to do some work. However a few hours later, the wifi seemed to log in and out and got disconnected. This stayed on for at least an hour! Therefore I wasn't able to... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Recently returned from 5 night stay at the Double Tree by Hilton. I found this hotel to be very good. The room was large and spacious and the bathroom was modern and clean. The bed was comfortable with choices of 5 different types of pillows. The breakfast was excellent as you would expect from a hotel of this calibre. The... More

Was this review helpful? Yes 3
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Jennifer T, Thank you for staying with us again, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our property facilities & daily breakfast served to your liking. I have taken note on the air-conditioner noise and I apologize for the inconvenience. Please be assured... More

JB
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The staff was friendly and gave cookies and there was a shopping mall below and they had kiddy channels and the room was beautiful,and they also had a safe! There was nothing dirty and the room was also very nice!I would be sure to come back again! Too bad I only stayed one night there.

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear LilyAdorable, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our property to your liking. I trust you also enjoyed our famous DoubleTree cookie, and I hope to be able to welcome you back to DoubleTree by Hilton soon!... More

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the Double Tree from Sept-28- 30. It is a great location, excellent staff services, very central to local trains and a supermarket in the basement plus other restaurants in the nearby mall. It is around 15 mins to KL Sentral station. I had upgraded to an executive level to room 2613. The view was great but the view... More

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Devan N, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our property to your liking. I trust you also enjoyed our famous DoubleTree cookie, and I hope to be able to welcome you back to DoubleTree by Hilton... More

SFO
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Eight of us booked 4 rooms at this Hotel. Room are big and comfortable with an electronic pull down screen for the bathroom. Needs room key to operate the lift to your floor which is a very safe feature. Walking distance to the Ampang Park Subway Station & transfer to KL Central to the airports.(KLIA Airport express) Valet and self... More

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Zhongjian, Thank you for staying with us again, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our property to your liking. I trust you also enjoyed our famous DoubleTree cookie, and I hope to be able to welcome you back to DoubleTree by Hilton... More

Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed 2 nights on a business trip for the first time recently. Check in was smooth with great service and the chocolate chip cookie on check in was great. Room was comfortable. Was rather disappointed with the heath centre. There was no attendant on duty the first day I was there and no headsets were available. Fortunately the attendant turned... More

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear rayt66, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our famous DoubleTree cookie to your liking. I have taken note on the lapses in our service at fitness centre and also the breakfast served in Executive Lounge and... More

Kuala Lumpur, Malaysia
Top Contributor
85 reviews 85 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very good service from checking in all the way to checking out. We were greeted with Double Tree's famous cookies while at the check in front desk. Not long after entering the room, we were followed up by a phone call, checking if everything is ok. This is indeed a great move from a hotel. Room size is good with... More

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Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This message serves to confirm that the endorsement of trip adviser has honored Double Tree by Hilton in Kuala Lumpur being one the best hotels in KL is without bias. Our recent stay in the hotel was a memorable and happy experience. We checked in on the 6th Sept., and out on the 10th September, 2014. Being a Gold Member... More

Was this review helpful? Yes 3
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Henry C, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our property to your liking. I am happy to know how Cathryn, Bhum & the team looked after you. We are very proud of the team in DoubleTree... More

kuala lumpur
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We went to this hotel in August and it was a great experience. Modern and brand new. The location was perfect. Near to everything. The service were also very good. The kids love the pool but the water was quite cold. Kids have to be careful with the pool as the sides are sharp. May be the hotel management can... More

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear reenz1818, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found location & property to your liking. I have taken note on the lifts efficiency & pool safety for children and certainly we will work with the team to improve... More

Cape Town, South Africa
1 review
5 of 5 stars Reviewed 6 days ago NEW

An excellent location for attending the training course. Extremely comfortable stay, well taken care of and plenty of convenient stores nearby. Made good use of the KLIA Express and the KL Rapid Rail Transit.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Lawrence W, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found location & property to your liking. I trust you also enjoyed our famous DoubleTree cookie, and I hope to be able to welcome you back to DoubleTree by... More

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Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
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Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur

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