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All 270 Kuala Lumpur hotels

DoubleTree by Hilton Kuala Lumpur

5.0 of 5 Hotel   |   348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
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DoubleTree by Hilton Kuala Lumpur
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Ranked #15 of 270 Hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Evelyn P Petaling Jaya, Malaysia
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1,352 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Petaling Jaya, Malaysia
1 review
5 of 5 stars Reviewed yesterday NEW

I have been to few 5 stars rated hotels in the country and Double-Tree definitely have delivered their customer satisfaction service as they have promised. If you have not been to any perfect hotels, then this hotel is the best choice for everyone. Satisfaction, cleanliness, spacious, friendly customer service and peaceful night are the right words for this hotel ‘Double-Tree’.... More

Review collected in partnership with DoubleTree by Hilton

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2 reviews
3 of 5 stars Reviewed yesterday NEW

This is my second travel to Malaysia. I stayed one night in Best Western hotel and one night in this hotel. Traveling with my family of 6. The hotel with nice decor. I like the breakfast there and with a variety of selection. But I got assigned a disable room. I spoke to the reception staff but it was not... More

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Pleasanton, CA, United States
1 review
5 of 5 stars Reviewed yesterday NEW

personnel and accommodation were excellent The only critique I have is that the hotel did not offer credit for a previous reservation which had to be cancelled 3 or 4 days before planned stay. This appears to be overly restrictive.

Review collected in partnership with DoubleTree by Hilton

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singapore, Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

Great staff, rooms fantastic and they keep rendering help all the time :). Rooms clean and very warm feeling. I quite happy about the staff on careline keep checking on us if we needed anything and was our stay pleasant so far. They did it almost everyday...I appreicate that dedication.

Review collected in partnership with DoubleTree by Hilton

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

DoubleTree by Hilton more than fine hotel. Good atmosphere, lovely restaurant Tosca. The staff was very attentive and friendly.They made me feel more than welcome! so for business or private destination DT by Hilton is a fine place to go. Nice located near the metro station and some shops are available in the near surroundings.

Review collected in partnership with DoubleTree by Hilton

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DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Johanna B, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our location, and Tosca restaurant to your liking. I trust you also enjoyed our famous DoubleTree cookie at check-in, and I hope to be able to welcome you... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

Great hotel, great location, amazing buffer and service. The in room dining was not great but for a double tree hilton this hotel is amazing. taxi service is always outself, clean room, free wifi, water etc

Review collected in partnership with DoubleTree by Hilton

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DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Ameerah A, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you enjoyed your stay and you found our location, hotel facilities and service to your liking. I have taken note on the in-room dining service and I apologize for the inconvenience. Please be assured that your concerns have been... More

Makati City, Philippines
1 review
5 of 5 stars Reviewed 1 week ago NEW

I rarely write surveys but I was extremely happy about our stay at the DoubleTree by Hilton Hotel. Upon arrival, we were greeted with smiles and complimentary homemade warm oatmeal cookies. Upon checking-in, housekeeping knocked on our door and asked if there is anything that they could be of help to make our stay more pleasurable and enjoyable. The complimentary... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Benson R, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our location, property & Executive Lounge facilities to your liking. I trust you also enjoyed our famous DoubleTree cookie at check-in, and I hope to be able to... More

Riyadh, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I am frequent traveler to Malaysia and i prefer to stay in in this hotel because of good location plus quality of service. I am completely satisfied with the staff and their service. I also recommend to all my friends to stay in this hotel when they travel to Malaysia.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Mohammed S, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our location to your liking. I trust you also enjoyed our famous DoubleTree cookie, and I hope to be able to welcome you back to DoubleTree by Hilton... More

Malacca, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago NEW

Even though not friendly enough to the guest in terms of the infrastructures' setting, but we were well received during our stay. Good choices of food during our breakfast but less verities. I still need to come back for the Italiano restaurant which I think I had missed something. Also need to try the executive service at the executive level... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Mohd Shuib M, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and I trust you also enjoyed our famous DoubleTree cookie. I hope to be able to welcome you back to DoubleTree by Hilton soon! Regards Ian Barrow, General Manager. More

Kuala Lumpur, Malaysia
Top Contributor
52 reviews 52 reviews
31 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here with my family including two children. We enjoyed the welcome cookie and the room, although the reception could have been warmer and we could use more smile from the staff. The location is good as it is within walking distance to KLCC and Ampang Park, and if you are too tired to walk you can take the... More

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Nazda, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted to hear you found our famous DoubleTree cookie, location and property facilities to your liking. Please accept my apologies for the disappointing experience at the swimming pool. We do appreciate all feedback as we are very focused on improving our service,... More

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Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
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Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur

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