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DoubleTree by Hilton Kuala Lumpur

Certificate of Excellence
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348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
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DoubleTree by Hilton Kuala Lumpur
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DoubleTree by Hilton Kuala Lumpur
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1,705 reviews from our community

Traveler rating
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    175
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
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Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed 3 nights as part of a birthday celebration trip my partner arranged for me. The hotel could not have done more for us to make our stay special. Birthday cake and balloons waiting in the room. Thank you Stan and your excellent team. This hotel has a lovely executive lounge with breakfast afternoon tea and evening canapés. Tea... More 

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FLOREAL, Mauritius
1 review
5 of 5 stars Reviewed 3 days ago NEW

Double Tree by Hilton is an excellent hotel. Good foods, smiling & helpful staff. Very good breakfast variety and lunch is really good. All is well organised be it the taxi service or the tours. We enjoyed our stay and will surely come back the soonest possible. On a maximum 10 points note, we sincerely give 11.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Denis K, Thank you for staying with us, and I appreciate the feedback on the hotel. I am very delighted that you had taste our warm & caring service and it is very important for us that you have a great stay at our hotel - along with the exceeded rating! I trust you also enjoyed our famous DoubleTree... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is my 7th visit to KL and every time I chose this hotel because its the best in area. I recommend to stay there very nice quit clean 5 stars hotel and the staff were fantastic. Looking forward for my next visit.

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Sirferrariutd, Thank you for staying with us again, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and it is very important for us that you have a great stay at our hotel. I trust you also enjoyed our famous DoubleTree cookie, and I hope to be able... More 

Basking Ridge, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My 2nd time staying in this DoubleTree hotel partly due to the excellent breakfast and lounge. Breakfast room (Makan Kitchen) is big but tend to over crowd especially on the weekend. Plenty of food choices from Malay, Western, Indian or Chinese style of food. As Gold member, check-in is done exclusively in the club lounge 33rd floor (if memory serves).... More 

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear RedHat08, Thank you for staying with us again, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our signature restaurant - Makan Kitchen daily breakfast to your liking. I trust you also enjoyed our famous DoubleTree cookie at check-in and also our property facilities. I... More 

Frankfurt, Germany
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We came to the hotel after a long journey of 18 hours with almost no sleep. I booked the Executive Suite but the room was not ready on time so the manager himself gave us the Deluxe Suite with balcony and a great view of the twin towers. Everyone smiled and no wish was unimportant. I asked for an extra... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear flind81, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our location, suite and our signature restaurant - Makan Kitchen to your liking. I trust you also enjoyed our famous DoubleTree cookie at check-in. Once again, thank you for... More 

Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

An excellent hotel in the heart of KL with easy walking access to the Twin Towers area. Staff were exceptionally friendly, efficient and helpful. Breakfasts were a highlight. A vast range of good quality international food and staff always on hand to assist.

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear 19hercules, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our location to your liking. I trust you also enjoyed our signature restaurant - Makan Kitchen breakfast and our famous DoubleTree cookie at check-in. I hope to be able... More 

California
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was here for one night and wish I could have stayed longer. The hotel is within walking distance to the Ampang Park station (with signs clearly marked for hotel exit). From the airport, you can take the KLIA Express to KL Sentral and then connect to Ampang Park station. The hotel is inside a mall and within walking distance... More 

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DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Travel20144, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our location & Executive Lounge facilities to your liking. I trust you also enjoyed our famous DoubleTree cookie, and I hope to be able to welcome you back to... More 

kuala lumpur, Malaysia
1 review
5 of 5 stars Reviewed 6 days ago NEW

During my 2D1N stay on 11/4/15, i was extremely satisfied with the service provided from the beginning until the end. I was greeted and assisted upon arrival for check in by the warm and friendly front desk. Once i got to the room, i received another call to ensure that the room and everything else was okay. Thumbs up to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Chloe G, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you both had taste our warm & caring service along with a memorable 5th Anniversary and how the team looked after your special occasions. I will certainly pass on your message to the Kim and the team for their... More 

Kajang, Malaysia
1 review
4 of 5 stars Reviewed 6 days ago NEW

My wife and children loves the rich cookies that was provided during our check in,..): The room are very well organize and need. Good for family outing as this hotel is near many shopping malls. Will definately come again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Jackson Tat Yon, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and I trust you also enjoyed our famous DoubleTree cookie at check-in. Once again, thank you for your invaluable feedback and look forward to your continuous support. Regards Ian Barrow,... More 

Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I spent 2 nights for my company's training on 1816. Located on central business district the access is easily reached by taxi or Rapid-MRT. Very close to KLCC, in fact i only walk for 20 minutes to reach KLCC (considering i walk based on sight alone). You can find the MRT station just across the building. The service is superb,... More 

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear valent f, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our signature restaurant - Makan Kitchen breakfast & lunch buffets as well as our famous conference coffee breaks to your liking. In particular I have noted your comments... More 

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