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All 276 Kuala Lumpur hotels

DoubleTree by Hilton Kuala Lumpur

5.0 of 5 Hotel   |   348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
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Ranked #19 of 276 Hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Ellen B Chiang Mai, Thailand
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1,573 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chiang Mai, Thailand
Contributor
18 reviews 18 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed today NEW

Very well location hotel - within walking distance of the Petronas towers and an MRT station, with several restaurants and cafes in the Intermark building itself. The staff are friendly and helpful, with an especially lovely check in experience that includes a warm (and delicious) if slightly random, cookie. In terms of other food in the hotel, I only ate... More 

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Penang, Malaysia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my first time at Hilton and since we just joined Hilton Hhonors, we thought we would check it out! We were very impressed from our arrival.. We were received by the GM himself and he showed us the way to the lobby :) We already checked in online (another big plus point) hence when we arrived everything was... More 

Was this review helpful? Yes 1
Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

Came into the hotel from a horrendous taxi ride from KLIA, and was greeted warmly by staff there. Checking in took a while, close to an hour, but I had the luxury of being escorted to the lounge on a higher floor while they continued processing. What really surprised me is how a hotel wouldn't provide free WiFi to all... More 

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DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear ethanguynes, Thank you for staying with us, and I appreciate the feedback on the hotel. I have noted your comments regarding the check-in process and Internet quality. Please accept my sincere apologies for the shortfall in our service. I do understand the importance of Internet connection quality for all hotel guests and our complimentary Wi-Fi for public area and... More 

Seoul, South Korea
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had great stay during my trip. wonderful room and breakfast, whereas the location was also very convinient for me. Hope to visit again. Had very meaningful experience for me. One thing I was not satisfied was the slow WiFi connection. Others were okay. lol.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Sangin H, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our location, room and breakfast to your liking. I do understand the importance of Internet connection quality for all hotel guests and I apologize the shortfall in our... More 

Saskatoon, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Double Tree for three nights. Excellent location, close to the metro, lots of restaurants in the same complex. Food store in the lower level, great coffe shops and a food court. The rooms are very modern, very clean, the beds were great, wonderful pillow selection. Breakfast was included and the choices were plentiful...we had amazing service... More 

Was this review helpful? Yes 2
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Debbie2334, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our location, breakfast in Makan Kitchen and property facilities to your liking. I am happy to learn how our restaurant looked after you and certainly I will pass on... More 

Brisbane, Australia
Top Contributor
146 reviews 146 reviews
54 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here only for one night and it was a great stay. Being a Hilton honors gold member, was upgraded to an executive room on a higher floor (33rd floor) which was great. Views were nice. Rooms was modern and spacious. Service was good and staff were friendly. Highly recommend if anyone would like to try.

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Luxurious88, Thank you for staying with us, and I appreciate your recommendation in advance. I am delighted that you had taste our warm & caring service and you found our room with city view to your liking. I trust you also enjoyed our famous DoubleTree cookie, and I hope to be able to welcome you back to DoubleTree by... More 

Tallinn, Estonia
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It is really nice hotel. The rooms are large, modern and good condition. The staff was friendly. Only bad things was very slowly internet connection. The location of the hotel was almost good but comfortable is use taxi (unfortunately this areas are many traffic jams).

Was this review helpful? Yes 2
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear marx877, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and I trust you also enjoyed our famous DoubleTree cookie. I do understand the importance of Internet connection quality for all hotel guests and I apologize for the shortfall in our service.... More 

Leiden, Zuid-Holland, Netherlands
Top Contributor
124 reviews 124 reviews
38 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

One of the better DoubleTree hotels I've stayed at. Close to Ampang Park metro. Breakfast, with buffets from several cuisines was very good. Bar and restaurants on the pricey side. For the best deals, go all the way downstairs to the Landmark Food Court,

Was this review helpful? Yes
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Adrian Y, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and you found our property facilities to your liking. I trust you also enjoyed our famous DoubleTree cookie, and I hope to be able to welcome you back to DoubleTree by... More 

Malaysia, Hong Kong
1 review
4 of 5 stars Reviewed 1 week ago

We were there for HKU interview. While checking out, my daughter met her friend who was there for the interview too but she her skirt somehow was too loose n kept falling to waist down. I asked the staff handling my check out for safety pins and she went the extra mile for me. This friend could attend her interview... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Florence C, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and how the Reception team looked after your daughter friend. We are very proud of the team in DoubleTree by Hilton and we see regular examples of how the team make... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had one of the most unforgettable stays at DoubleTree by Hilton Kuala Lumpur! It was my birthday and I received the loveliest surprise from the sensational team. Our suite was tastefully decorated by balloons! I was greeted by a plate of delectable chocolates and handwritten card. Yet, the surprise did not stop there...while we were enjoying the very platable... More 

Was this review helpful? Yes 4
DoubleTree-KL_GM, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Jiaying G, Thank you for staying with us, and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and how the team celebrated your birthday. We are very proud of the team in DoubleTree by Hilton and we see regular examples of how the team make those little gestures... More 

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Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
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Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#12 Spa Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#15 Family Hotel in Kuala Lumpur
#17 Luxury Hotel in Kuala Lumpur

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