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GTower Hotel

Certificate of Excellence
199 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
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1 room 1 guest
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GTower Hotel
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424 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
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English first
  • All months
    (424)
  • Mar-May only
    (97)
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    (124)
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    (101)
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London
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely clean hotel - rooms were perfect and quite large. Pool was nice with comfortable loungers but a bit open (everyone in reception can see you on the lounger). Great location - just a short walk from the shopping malls and Petronas Towers.

Was this review helpful? Yes
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest Thank you for your feedback. We are happy to know that you had enjoy your stays and we look forward to welcome you back soon. Regards More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Everything you expect from a 5* hotel. Great service, delicious food and comfortable room. Very good gym with all the equipment you could possibly need. The pools were lovely, the only negative is they aren't in the sun due to the large sky scraper built next door. Would highly recommend this hotel and gladly stay again.

Was this review helpful? Yes
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest Thank you for staying with us and we are happy to know that you had a great stay with us. We thank you for your feedback and look forward to welcome you back soon. Regards More 

Level Contributor
185 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fairly good location, big and comfortable rooms, tastefully decorated. Small breakfast spread on 28th floor, more like the executive BF you see in other hotels, but good view as compensation. Pool on the 11th floor, adjacent to check-in area.

Was this review helpful? Yes
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest We thank you for your feedback. Glad to know that you had a good experience with your stays. We look forward to welcome you back soon. Regards More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

I have a short stay at G Tower Hotel,the hotel id near to LRT (Ampang Park station) that can avoid the heavy traffic jam in Kuala Lumpur,you can walk about 15 minute to KLCC.. Over I am please with the Free Wifi speed in the room and stay there is comfortable also...

Was this review helpful? Yes
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest We thank you for your feedback and look forward to welcome you back soon! Regards More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Me, my wife and kids checked in to this hotel last night. Normally, we just staying at PNB darby park hotel (situated behind this 'monster' hotel) when we are in KL. But for this time, we just want to try staying somewhere different. The check-in process was smooth. We were told by the receptionist that the breakfast will be served... More 

Was this review helpful? Yes 1
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest, I would like to personally apologize for the experience that you have to endure during your recent visit here. GTower Hotel is Asia’s first ALL CLUB ROOMS hotel and designed for business travellers. Since our first day of operations, our unique selling point has been the focus on business travellers. We do NOT hate children, but the hotel... More 

Tokyo, Japan
Level Contributor
78 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

With the exception of 2 issues, I think G Tower hotel was an excellent stay, service was great, parking and high-speed internet were complimentary, location close to major roads (Jalan Tun Razak), the LRT (Ampang Park station), room was well appointed (for a 5-star) and everything worked as imagined, (great water pressure if you're not using the rain shower). Staff... More 

Was this review helpful? Yes 3
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest First and foremost we thank you for staying with us . With regards to your feedback especially on the Porter, we will definitely look into this matter and take a necessary action. We are happy to know that your overall stays experience was good and we look forward to welcome you back soon. Regards More 

Rotterdam, The Netherlands
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here during a business trip. The room was very nice, quiet, clean, spacious and comfortable. Best of all was the huge bed and the bathroom with walk-in closet and stand up mirror right in front. I had the opportunity to visit the swimming pool only one time. It is small, but sufficient, as there are not so many... More 

Was this review helpful? Yes 2
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest We thank you for the feedback. We are happy to know that you had a good stays and experience with us. Look forward to welcome you back soon.! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

When we arrived we were shocked between the pictures and the reality of the hotel. Lobby is in the 11th floor which is not logical. The establishment is not simply a hotel but a mix with many offices. And you are mixed with all of them which is not mentioned anywhere. Room service is the worst, we spent 90 mins... More 

Was this review helpful? Yes 1
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest We value your feedback and will definitely look into the matter seriously for an improvements. Truly regret with what has transpired and would like to take this opportunity to extend our sincere apologies for any inconvenienced caused Once again thank you for the support and we look forward to have you again as our guest in near future.... More 

Bangkok, Thailand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 28, 2015

My family and I was recently literally kicked out on the street by the GTower hotel. Kids below the age of 12 are not allowed in the breakfast area, to maintain some kind of illusion that it is a business class hotel. The reality is that the hotel, although new, is run down, use worn out bed lined, Wi-Fi coverage... More 

Was this review helpful? Yes
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest, I would like to personally apologize for the experience that you have to endure during your recent visit here. GTower Hotel is Asia’s first ALL CLUB ROOMS hotel and designed for business travellers. Since our first day of operations, our unique selling point has been the focus on business travellers. We do NOT hate children, but the hotel... More 

Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 26, 2015

Good hotel that provides decent services. Travelers that are not in business trip needs to know that this is a business hotel as only 3 floors out of 28 are hotels and the rest are office. So the place is bustling and busy most of the time. Decent food and close to the train station

Was this review helpful? Yes
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Jason We thank you for your feedback and trust that you had a pleasant stay with us. We look forward to welcome you back soon. Regards More 

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Infinity Pool Level 11 for Guests Only (12)
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Infinity Pool Level 7 (3)
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