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GTower Hotel

Certificate of Excellence
199 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
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404 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (404)
  • Mar-May only
    (97)
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    (104)
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Kuala Lumpur, Malaysia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my second stay in G Tower for weekend getaway. The hotel is sharing same building with office building which makes it feel very business. There were only 3 floors for hotel. I stayed in both executive and premier rooms and did not really feel the difference except maybe the view outside. There are good and bad about these... More 

Was this review helpful? Yes
Norizan-EAM, General Manager at GTower Hotel, responded to this review

Dear Sandy We thank you for your feedback and we look forward to welcome you back. Regards, GTower Hotel More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Warm welcome by their staff.. The room is spacious n good for business traveller.. owhh i get complimentary cake for my birthday n tq to my friend for requested the cake n tq too to the staffs (forgot their name). I love the king size bed.. so damn comfy n the the pillows.. goshh.. i like it. Sorry to say... More 

Was this review helpful? Yes 1
Norizan-EAM, General Manager at GTower Hotel, responded to this review

Dear Mohd H, It is with much pleasure to received such feedback and truly honor to have you as our guest. We thank you for your support and look forward to welcoming you again on your next future stay. Warm Regards, GTower Hotel Kuala Lumpur More 

Texel, The Netherlands
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

no frills. cheap. near cafes n nice/fancy restaurants. next to tube. it's a business hotel. not well maintained, abit run down for a new hotel. view sucks. ask for higher floors. still will stay again? I will probably try another stay before I decide..,

Was this review helpful? Yes 1
Norizan-EAM, Manager at GTower Hotel, responded to this review

First of all thank you for giving us an opportunity to serve you as our guest You feedback and comments are important to us and we will definitely look into the matters seriously. Thank you for the time writing to TripAdvisor and look forward to welcome you again at GTower Hotel Kind regards More 

Petaling Jaya, Malaysia
Level Contributor
136 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had expected massive recycled material used to build the hotel and its amenities, more local fares in its F&B, in fact I wanted to see more visually 'green' practices but all I got was a two-page explaination in their room directory on the technical engineering stuff done to justify their claims. Yes they did all that but who knows?,... More 

Was this review helpful? Yes 1
Norizan-EAM, Manager at GTower Hotel, responded to this review

Thank you for your support and taking time writing to TripAdvisor We value all comments from our guest and yours in particular shall be looked into seriously. The management always find ways to improves and your feedback is a great deal to us. Look forward for your visit again in near future and your support to GTower Hotel is highly... More 

Leicester, England
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I'm currently status here for 3 nights having arrived yesterday. I had a terrible sleep having been woken up by the sounds of some in another room (next to mine or above) shouting and swearing extremely angrily to someone in their room at around 1:30 am. It was quite difficult to hear actually, with lots of banging as well. So... More 

Was this review helpful? Yes 3
Norizan-EAM, Manager at GTower Hotel, responded to this review

Thank you for writing to TripAdvisor We value your feedback and will definitely look into the matter seriously for an improvements. Truly regret with what has transpired and would like to take this opportunity to extend our sincere apologies for any inconvenienced caused Once again thank you for the continues support and look forward to have you again as our... More 

Singapore, Singapore
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a default hotel for me when I am in KL. The location is good. If you are like me who dislikes banging doors and screaming children, then this hotel is for you. The only problem is that the internet connection keeps dropping. If they can fix this, then it is a perfect hotel. The staff is friendly and... More 

Was this review helpful? Yes 1
Norizan-EAM, Manager at GTower Hotel, responded to this review

Thank you for the time writing to TripAdvisor Your comment are well noted and rest assured we look into your value suggestion. Nevertheless, our sincere thanks for the support and look forward to welcome you back in GTower Hotel. Kind regards More 

KL
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed May 28, 2015

Been to the hotel for couples of times. The main purposes are for using their meeting rooms. I seriously suggest that the hotels take a steps in ensuring the safety are well taken care of. There are wires running around on the carpets. Foods served during lunch are just ok. I wish there are more varieties. Not many friendly staff... More 

Was this review helpful? Yes
Norizan-EAM, Manager at GTower Hotel, responded to this review

Thank you for the time writing to TripAdvisor We value all feedback and suggestion from our guest and rest assured shall look into the areas mentioned for improvement. Your continues support is much appreciated and look forward to welcome you again at GTower Hotel. Kind regards More 

Penang Island, Malaysia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 27, 2015

The hotel makes no secret of the fact that it is a business hotel and It clearly advertises the fact that that there are no facilities for children under 12 years of age. So why did I choose it? The location in KL is very central being only 10 minutes walk from \KLCC and the Twin Towers and a few... More 

Was this review helpful? Yes 1
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Patrick C, Thank you for sharing your experience and remarks in TripAdvisor. We value every feedback and rest assured we shall strive further for improvement to be the best upon serving our guest.Our heartiest appreciation for your continues support and indeed look forward to have you as our guest again in near future. Kind regards More 

Johor Bahru, Malaysia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 26, 2015

Everything was good from the friendly concierge service, front desk check in experience to the spacious and clean room. However, the tragedy start the next day morning when we went to the club on 28th floor to have our breakfast. My wife hurt her legs the previous day which caused both her heel to bleed. And she have to wear... More 

Was this review helpful? Yes 3
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Zhisong 1984, First and foremost, please accept our sincere apologies for an unwanted scenario took place during your recent stay and indeed look into this matter seriously. We value your feedback and comment thus rest assured investigation will be carried out and necessary action will be taken to associate concern. We hope the incident will not stop you to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

I'm a returning customer, this hotel is one of my favourite. All the staff is extremely nice and helpful, they make feel you a home. Quiet and clean room. Breakfast at the 28th floor with a nice view.

Was this review helpful? Yes 1
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Francesca M, It is with much pleasure to received such feedback and truly honor to have you as our return guest. Our highest appreciation on your loyalty and look forward to welcoming you again on your next future stay Warm Regards, GTower Hotel Kuala Lumpur More 

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Dining (28)
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Room/suite (81)
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Pool/beach area (31)
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Hotel & grounds (41)
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Bathroom (29)
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Amenities (31)
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Executive Room (17)
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Infinity Pool Level 11 for Guests Only (12)
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Infinity Pool Level 7 (3)
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Premier Room (20)
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Restaurants and Bars (43)
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The Hotel (30)

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