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GTower Hotel

Certificate of Excellence
199 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
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414 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (414)
  • Mar-May only
    (97)
  • Jun-Aug only
    (114)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (102)
All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

When we arrived we were shocked between the pictures and the reality of the hotel. Lobby is in the 11th floor which is not logical. The establishment is not simply a hotel but a mix with many offices. And you are mixed with all of them which is not mentioned anywhere. Room service is the worst, we spent 90 mins... More 

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Bangkok, Thailand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

My family and I was recently literally kicked out on the street by the GTower hotel. Kids below the age of 12 are not allowed in the breakfast area, to maintain some kind of illusion that it is a business class hotel. The reality is that the hotel, although new, is run down, use worn out bed lined, Wi-Fi coverage... More 

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Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good hotel that provides decent services. Travelers that are not in business trip needs to know that this is a business hotel as only 3 floors out of 28 are hotels and the rest are office. So the place is bustling and busy most of the time. Decent food and close to the train station

Was this review helpful? Yes
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Jason We thank you for your feedback and trust that you had a pleasant stay with us. We look forward to welcome you back soon. Regards More 

Kelantan, Malaysia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed the comfortable and spacious bed so much, especially the pillows! We definitely had a good night rest after a tiring day. The swimming pool is pretty enjoyable too! Not to mention the great service from the receptionist and the housekeepers. Adding to that, the hotel is within walking distance to KLCC and Avenue K, which is really convenient for... More 

Was this review helpful? Yes 1
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Becky Thank you for taking your time to share your experience with us. We glad that you had enjoyed your stays and we look forward to welcome you back soon! Regards More 

Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband booked for rejuvenate package which comes with Spa and evening cocktail. On the way to the hotel from melaka. We made our call and got to know the spa in closed n their bridge bar is closed too for Raya holiday. It was so frustrated. What else to do in Gtower? I was looking fwd for the Spa.... More 

Was this review helpful? Yes 3
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Qirooma We thank you for your feedback. We would like to take this opportunity to extend our sincere apology on your booking experienced and we are glad to know that after all the issue, you had enjoy your stays and leave our hotel happily. Once again , we thank you for your feedback and look forward to welcome you... More 

Moscow, Russia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked for 2 nights, stayed for 4 in the end. The hotel occupies 3 floors of the office building and does seem to be catered for business travellers. we had a corner room with floor to ceiling panoramic windows and views of the city. The room itself is well appointed, spacious and clean. the bed is extremely comfortable as well.... More 

Was this review helpful? Yes 1
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Olga We thank you for your feedback and we will look into your points for improvement area. Thank you for staying with us and we look forward to welcome you back soon. Regards More 

Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perhaps I'm getting spoiled, but from a 5-star hotel, I just expect something memorable. G-tower is nice, very nice, no complaints... But not memorable. Service and food and rooms are all up to the usual standards. The bed is big, the pillows huge and soft and you can order many different ones if you like harder... The only downside is... More 

Was this review helpful? Yes 1
Norizan-EAM, Manager at GTower Hotel, responded to this review

We thank you for your time writing at TripAdvisor and share your recent stay experiences. We value all comments and feedback hence always ensure to strive further for improvements. Once again our sincere appreciation and look forward to welcome you again at GTower Hotel Kuala Lumpur Warm Regards More 

Kuala Lumpur, Malaysia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This was my second stay in G Tower for weekend getaway. The hotel is sharing same building with office building which makes it feel very business. There were only 3 floors for hotel. I stayed in both executive and premier rooms and did not really feel the difference except maybe the view outside. There are good and bad about these... More 

Was this review helpful? Yes 2
Norizan-EAM, General Manager at GTower Hotel, responded to this review

Dear Sandy We thank you for your feedback and we look forward to welcome you back. Regards, GTower Hotel More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

Warm welcome by their staff.. The room is spacious n good for business traveller.. owhh i get complimentary cake for my birthday n tq to my friend for requested the cake n tq too to the staffs (forgot their name). I love the king size bed.. so damn comfy n the the pillows.. goshh.. i like it. Sorry to say... More 

Was this review helpful? Yes 2
Norizan-EAM, General Manager at GTower Hotel, responded to this review

Dear Mohd H, It is with much pleasure to received such feedback and truly honor to have you as our guest. We thank you for your support and look forward to welcoming you again on your next future stay. Warm Regards, GTower Hotel Kuala Lumpur More 

Texel, The Netherlands
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 10, 2015

no frills. cheap. near cafes n nice/fancy restaurants. next to tube. it's a business hotel. not well maintained, abit run down for a new hotel. view sucks. ask for higher floors. still will stay again? I will probably try another stay before I decide..,

Was this review helpful? Yes 1
Norizan-EAM, Manager at GTower Hotel, responded to this review

First of all thank you for giving us an opportunity to serve you as our guest You feedback and comments are important to us and we will definitely look into the matters seriously. Thank you for the time writing to TripAdvisor and look forward to welcome you again at GTower Hotel Kind regards More 

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Room/suite (82)
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Dining (28)
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Pool/beach area (31)
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Hotel & grounds (41)
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Bathroom (29)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (31)
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Executive Room (17)
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Infinity Pool Level 11 for Guests Only (12)
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Infinity Pool Level 7 (3)
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Premier Room (20)
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Restaurants and Bars (43)
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The Hotel (30)

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Hotel & grounds (1)
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