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StarPoints Hotel Kuala Lumpur

149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
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StarPoints Hotel Kuala Lumpur
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StarPoints Hotel Kuala Lumpur
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StarPoints Hotel Kuala Lumpur
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178 reviews from our community

Traveler rating
    30
    74
    49
    16
    9
See reviews for
57
51
13
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Seremban, Malaysia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I attended a Seminar and it was comfortable. I also viewed the rooms and quite like it. The rooms were clean and spacious. the hotel is situated in a place where multicultural shopping and eating will be convenient. Souvenirs could also be obtained in this area.

Was this review helpful? Yes 1
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for liking staff and most of the services.. your mixed reaction, bit confusing, yet constructive, we feel.. We took you suggestions & points highlighted and assure improvement, wherever required.. visit us again to notice betterment.. More 

Hong Kong
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

- Every staff member is very nice and polite. - Deluxe room is very very spacious. - I supposed there would be a hairdryer in the room but I couldn't find one. I didn't bother to call them about it either. - Wifi speed in room is very good. - There were two little flying objects in the room. One... More 

Was this review helpful? Yes
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear valued guest, We always believed our staff are our greatest strength and thanks for your encouraging comments. we are happy to exceed your expectations, assure to keep up the service see you soon !!! More 

Kolkata (Calcutta), India
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a corporate booking in Hotel Star Points for around 25 odd rooms, and i must say that this is one of the best and economical hotels to stay on. I stayed on the 9th floor, and the whole floor was silent, without any disturbances. The room was big and spacious, and had all the amenities , which a... More 

Was this review helpful? Yes 1
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest as our tag line says "no rooms, only homes" we appreciate your comment and humbled with encouragement..we assure to keep up services.. visit us again!!! More 

Chicago
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is the plus point, right at the city reachable to all kind of transports--LRT, bus, train. Well served and worth the money. Shopping right at the same building access to all day markets forbargainers. Conjusted location, parking will be a problem so without vehicle is better. One need to take extra care to protect valueables on self when out... More 

Was this review helpful? Yes 2
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Guest Thanks for appreciating location and service. your tip to our future guests, so helpful! keep visiting us & refer to your friends have a great day! More 

Kuala Lumpur, Malaysia
Top Contributor
316 reviews 316 reviews
46 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Centrally located. Very clean facility. Access to shopping, attraction, banking. Attended by helpful staff. We arranged for our son's birthday at the restaurant, which was very well done. Kudos to all staff

Was this review helpful? Yes 1
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, thanks for choosing us and liking the services visit us again! More 

Bengaluru (Bangalore), India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2015

Very good rooms with enough space (though very small toilets). Courteous staff especially at the reception including the bell boys. Koodos for the front office department. House keeping can be improved a bit especially in the 11th floor where we had one room (out of 3 rooms) allocated for a day. The Buffet breakfast spread was decent and would suit... More 

Was this review helpful? Yes 2
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued Guest Thanks for staying with us and liking rooms, food & service. Your appreciation of Front office staff & Buffet b/fast has inspired us to keep up the standard, commit constant improvisation.. We have taken note , will implement improvement with HK on 11th floor. Thanks for staying with us and looking forward to welcome you soon Best... More 

Thiruvananthapuram (Trivandrum), India
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 20, 2015

I stayed with family at starpoints KL in 2nd week of September 2014.The room size was ok.But the bathroom was very small,taking bath with difficulty.Free Wifi was provided and the speed was excellent.The reception staff was very prompt in collecting early check in and late check out charges.They did not bother to refund the deposit for the room keys.The condition... More 

Was this review helpful? Yes 4
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for staying with us time taken to review us We would like to clarify that hotel rooms are spacious, with 20-25 Sqm, they stand best size among class..our bathrooms have enough space, as we have no bathtubs, they are shower rooms only! Mineral water provided is of high quality, procured from SYABAS (approved by ministry of... More 

Kuala Lumpur
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 17, 2015

We were three girls travelling in Malaysia and we took a superior room and were surprised by the size of the room since it was much bigger than expected for a budget hotel. The hotel staff was very nice and helpful, especially Mr. Sastry and Mr. Raja. Hotel breakfast was also quite good. The best part about the hotel is... More 

Was this review helpful? Yes 2
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for generous comments..it was pleasure having you at "No rooms, only Homes" You have encouraged us to do better, we await your next visit..hopefully soon! Thanks for staying & review !!! regards More 

Hyderabad, India
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

One of the great advantages of the hotel was its location and they offer tourist services which are helpful for people visiting KL for the first time. Hotel staff are good and respond promptly for any inconvenience.

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for encouraging comments and liking our service assuring to keep up the good work! please visit us again!!! regards More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 29, 2014

Unfortunately, this hotel has got a award from trip advisor in the year 2013. Worst hotel i have ever been. 1. The room was so very small. 2. The bathroom was so small, we didn't have proper space to take bath in the bathroom. 3. The place where this hotel is located is so bad. It is so crowded. 4.... More 

Was this review helpful? Yes 3
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for staying with us and time spent to review us We are surprised with your review & doubt if you were about to review on other hotel & by mistake mentioned it to us! For your information, hotel's starting room type is Superior & its size is 25 sq m, which is above the standard for... More 

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