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All 264 Kuala Lumpur hotels

StarPoints Hotel Kuala Lumpur

3.0 of 5 Hotel   |   149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
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StarPoints Hotel Kuala Lumpur
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57%
Ranked #89 of 264 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 3 weeks ago
DexterJani Sindh Province, Pakistan
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  • Reviews (151)
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151 people have reviewed this hotel

Traveler rating
    25
    60
    43
    15
    8
See reviews for
46
48
13
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Sindh Province, Pakistan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel is present in the center of City, in KL little India, having easy access to transport, eateries and markets. Have a family tour package reservations which comprises of two interconnected superior rooms. The access to the floors are though elevators and is comfortable and safe for people with Kids. Rooms are clean, spacious, with excellent comfortable beds. Bathrooms are... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed here a few weeks ago. It was ok. nothing to complain about. room was clean, bathroom nice, staff were nice enough. price was very good. its not far from the metro line which was very usefull. If i came to KL again I think i'd stay here.

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Jules M, Pleasure having you with us and delighted to note your comments. Thanks for liking our overall services and location We look forward to welcome you again. Keep well and do suggest us to friends / family regards More

Pattensen b Hannover, Germany
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

i had made early booking through starpoints hotel website. yes it was confirmed by email. then, when the holiday was around the corner, i re-email but there was error so i called them by phone. however, booking under my name was not there. they could not helping at all even with the booking no. so when that happened, bearing that... More

Was this review helpful? Yes 2
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued Guest, Accept our apologies for inconvenience. We are surprised at your allegation, as hotel only charges 1 night to guests which are no show, without any prior information. Its not usual that any staff conveys no booking, if you have confirmed booking We guess there is something wrong or misunderstanding, could be from our side. Please contact sastry@starpointshotel.com... More

Malabon, Philippines
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located at Kuala Lumpur's Little India, StarPoints is just a walk away from the center of KL. It's near Merdeka Square and China Town. I also love how it's so near the hawker stalls and small market. The room itself is quite good. It is spacious and the bed is really really soft! The restaurant at the roof deck is... More

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

DEAR ESTEEMED GUEST, Thanks for stay with us. As our tag line goes "NO ROOMS, ONLY HOMES" we are committed to extend best customer service & comfortable facilities / amenties. Glad that you like location too, yes we are close proximity to major attractions of the town & street is full of shopping & food options, which is great for... More

Singapore, null, Singapore
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My travel agent booked this hotel for me as part of my Kuala Lumpur tour package. The staff were kind enough to give me a deluxe room despite booking a normal standard room. The location of the hotel is not that great for a leisurely traveller; Nevertheless the hotel amenities are quite good except the next door sound that is... More

Was this review helpful? Yes 2
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for stay & encouraging comments on location. Noted on few areas suggested to improve, assure to better ourselves keep visiting us and promote us among your circles regards More

Paris, France
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 weeks ago

5. It was a very pleasant stay. The rooms were a good size. Very clean and bright with all facilities I needed. The beds are very comfortable and the hotel staff are very helpful with travel tips and any help you need to get around the city. The hotel is located very near to the shopping street and there are... More

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Esteemed guest, Pleasure having you with us and glad that you liked our services & location of hotel. Please promote us among your friends and family, keep visiting us! best regards More

Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 13, 2014 via mobile

Stayed here for three nights..the location no doubt located at busy area but have so many of shops. You don't have to worry where to eat,there are many food stall, restaurants and cafe nearby. The room okay only that I agree with some review that you can hear next room voices, not so cool. The wifi connection good. The staffs... More

Was this review helpful? Yes 5
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

dear Valued guest Thanks for encouraging comments & liking our services..we are happy to note your comments on WIFI, staff & services & promise to keep up the good work best regards More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014 via mobile

Rooms are very spacious and coupled with good service, makes it an attractive option for both business and leisure travelers. Though this hotel does not boast a grand entrance or a lobby, the rest of the floors make up for this.

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear esteemed guest, Pleasure to note your valuable comments and we are humbled with your encouraging words.. we liked your words "although we dont boast a lavish entrance, but rooms make it up" thanks for appreciating our efforts.. we promise to service, every time to best experience.. Keep visiting us & refer us to family / friends regards More

New Delhi, India
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 12, 2014

SharePoint hotel is situated. In the central part of kl. Very nice place to stay, lot of eatery places around and SOGO mall is very nearby. Not only that if u forget something to bring hanifa is next door to the hotel.I needed veg food and it was available very nearby to the hotel. Food was very tasty and cost... More

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for staying & reviewing us..Glad that you liked location, hotel rooms & food. Sorry for delay in room service, promise to improve on swift service.. Please refer us to your family & friends..keep staying with us, whenever you visit kuala lumpur regards More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 11, 2014

Stayed at Star Points in June, 2014. Our rooms were not arranged as per our requirements king size bed were replace to twin sharing basis, upon continuous follow up it was change. Overall location of the property is great with all near access to the city. One major problem and difficulty i had was with F&B Manager Mr. Kiran, he... More

Was this review helpful? Yes 5
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us and time given to review us..we are glad on positive comments you have provided on overall stay, rooms, location & food.. We are surprised with your comments on our F&B Mgr, as he is familiar among us for guest appreciation..we are sure its mis-understanding / singled event and truly apologize for inconvenience... More

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Additional Information about StarPoints Hotel Kuala Lumpur

Address: 149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — StarPoints Hotel Kuala Lumpur 3*
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Amenities

Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
StarPoints Hotel in Kuala Lumpur, Malaysia. Reserve now and get instant confirmation online. ... more   less 
Number of rooms
137

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