We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 271 Kuala Lumpur hotels

StarPoints Hotel Kuala Lumpur

3.0 of 5 Hotel   |   149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
Hotel amenities
StarPoints Hotel Kuala Lumpur
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added StarPoints Hotel Kuala Lumpur to your Saves list
58%
Ranked #89 of 271 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 4 weeks ago
oraveen Singapore, Singapore
Write a Review

162 reviews from our community

Traveler rating
    26
    67
    46
    15
    8
See reviews for
49
50
13
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (162)
  • Mar-May only
    (35)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (32)
All months
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago NEW

Staff seem friendly and helpful, room was clean, wifi was fast (but zero security, just open wifi). Nothing really to complain about, just a good little 3 Star hotel. A kettle, decent sized mugs, fridge, fast hot water, all pretty good stuff. Tiny and minor gripes - our friends on same floor found their fridge barely working, our bathroom door... More

Was this review helpful? Yes
Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 weeks ago

Hello , Had a good experience in the hotel. Stayed here long back in Apr 2011 with my collage friends during my collage Industrial visit. There was an Indian Manager in Hotel, who was very helpful, friendly. Hope he remembers us. Liked the hotel very much that now again i am planning to visit KL , with my kid and... More

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued return guest, We are thrilled to notice you remembered our services for 3 long years and review us, before your next visit. We really appreciate you kindness and felt motivated Be assured of improved services, each time you visit us.. drop a mail to sastry@starpointshotel.com for any assistance, which could make up your upcoming stay more comfortable awaiting... More

Singapore, Singapore
Contributor
18 reviews 18 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Though it was a short stay over the weekend, I must say, it was a pleasant one. Strategically located where you're spoilt for choice to shop for all kinds of items: Indian outfit, materials for Malay baju kurung or kebaya, supermarkets such as Mydin and Hanifah and lots of food around. You won't go hungry. Across the road, you'll find... More

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us. Happy with review and assure you best services, always keep visiting us regards More

Goa, India
Senior Reviewer
6 reviews 6 reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 13, 2014

Stayed here in August 2014.....Check in was quite smooth... Room was very nice with free wifi...The guy at the travel desk was very helpful, advised us what to do and what not to as we had just 2 days in KUL..The location was quiet convenient... the Central market, China town and Kl tower were all walking distance... the only thing... More

Was this review helpful? Yes 2
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for reviewing us and choosing to stay with us.. We are glad you liked room, free WIFI, travel desk co-ordinator & location. We guess you stayed at weekend, as Saturday's we have traditonal fair / market in opposite street, which attracts heavy crowds & offers good / cheap choice for shopping, is what you are mentioning... More

Adelaide
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 5, 2014 via mobile

This hotel is a nice little place if you don't expect too much that's right in the heartland of little India, so don't be to critical when staying here. It has a very small reception area that can (and did) become very cramped waiting for the lifts when there was a rush on. The buffet breakfast was just ok and... More

Was this review helpful? Yes 5
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us and review We guess few of your comments are strictly your personal opinion. For example hotel provides longest buffet b/fast spread among 3 star hotels in KL with daily live station and mix of 3 major cuisine (Malay, Indian, Continental) and you called it limited! Hotel offers free WIFI to all guests... More

Mumbai (Bombay), India
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 3, 2014

We were here from 13th till 16th August and I must say that its an average place tp stay..although vegetarian food is easily available the quality is not good and expensive as well..also choice for veggies is very limited..we preferred having food at saravana bhavan which is 5 minutes away from hotel..room which we had opted for was on 7th... More

Was this review helpful? Yes 4
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued Guest Thanks for staying with us and reviewing us keep visiting us regards More

Malaysia
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 1, 2014

I stayed two nights at this hotel(check in 30/8/2014,check out 1/9/2014). I knew the hotel been offered a discount room rate as i looked thru AGODA and I called the receiptionist(Mr.Satri Deva) for room booking and was told only Deluxe Room left with the rate RM125 per night.I don't think i misheard him as i keep on asking him to... More

Was this review helpful? Yes 7
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us and reviewing. Please take note that hotel never sold online or offline rate of RM 125 for a Deluxe room, since opening in 2010, hence we guess its purely misunderstanding by you. As we enquired, you raised same doubt by calling yesterday to our Front desk & our FOA explained you charges... More

Japan
1 review
5 of 5 stars Reviewed August 27, 2014

Thank you for everything!! Staff member were all so kind,heartful,friendly. I and my friends are Japanese, and I'm not good at English. However they tried to tell us informations in easy English. We didn't have transformer, then a staff lend us her personal one. thank you so much. Room are clean, foods are good, location is so good. More than... More

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying long & such a lovely review on us! I am glad you liked each one of our staff & humbled with your good words Please convey our special regards to one & all team members stayed here! We heartily expect you to visit us again and promise to keep up our personalized service.. As... More

Kolkata (Calcutta), India
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 11, 2014

Starpoints is located in mid of a market location which has its own advantages and disadvantages. Advantages- Easily accessible to landmarks and restaurants, conveyance easily available Disadvantages-Noisy and crowded Rooms were clean and spacious. Free wifi on all floors. Excellent option if you are looking for a budget hotel with all the basic amenities. Value for money.

Was this review helpful? Yes 8
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Guest Thanks for staying with us and liking our services do come back again soon! regards More

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 11, 2014

Traveled with family & booked the rooms through travel agent Fly fast Holiday services sdn bhd. Although requested for early checking but they didnt communicated properly with hotel. However despite not knowing hotel front office manager was courteous to offered a room so that we can go to room for some sleep. After having 03 hour sleep we found another... More

Was this review helpful? Yes 3
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest thanks for staying with us and liking the stay, see you again regards More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to StarPoints Hotel Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about StarPoints Hotel Kuala Lumpur

Address: 149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — StarPoints Hotel Kuala Lumpur 3*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Agoda, Orbitz, Asiatravel.com Holdings, Booking.com, Travelocity, Expedia, Priceline, Cheap Tickets, HotelTravel.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your StarPoints Hotel Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (8)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
1:50
Videos (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (6)
Viewed
Dining (6)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay