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All 278 Kuala Lumpur hotels

StarPoints Hotel Kuala Lumpur

3.0 of 5 Hotel   |   149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
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StarPoints Hotel Kuala Lumpur
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Ranked #88 of 278 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed 1 week ago
deepjj Thiruvananthapuram (Trivandrum), India
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173 reviews from our community

Traveler rating
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    71
    48
    16
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Thiruvananthapuram (Trivandrum), India
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

I stayed with family at starpoints KL in 2nd week of September 2014.The room size was ok.But the bathroom was very small,taking bath with difficulty.Free Wifi was provided and the speed was excellent.The reception staff was very prompt in collecting early check in and late check out charges.They did not bother to refund the deposit for the room keys.The condition... More 

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for staying with us time taken to review us We would like to clarify that hotel rooms are spacious, with 20-25 Sqm, they stand best size among class..our bathrooms have enough space, as we have no bathtubs, they are shower rooms only! Mineral water provided is of high quality, procured from SYABAS (approved by ministry of... More 

Kuala Lumpur
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were three girls travelling in Malaysia and we took a superior room and were surprised by the size of the room since it was much bigger than expected for a budget hotel. The hotel staff was very nice and helpful, especially Mr. Sastry and Mr. Raja. Hotel breakfast was also quite good. The best part about the hotel is... More 

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for generous comments..it was pleasure having you at "No rooms, only Homes" You have encouraged us to do better, we await your next visit..hopefully soon! Thanks for staying & review !!! regards More 

Hyderabad, India
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

One of the great advantages of the hotel was its location and they offer tourist services which are helpful for people visiting KL for the first time. Hotel staff are good and respond promptly for any inconvenience.

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for encouraging comments and liking our service assuring to keep up the good work! please visit us again!!! regards More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Unfortunately, this hotel has got a award from trip advisor in the year 2013. Worst hotel i have ever been. 1. The room was so very small. 2. The bathroom was so small, we didn't have proper space to take bath in the bathroom. 3. The place where this hotel is located is so bad. It is so crowded. 4.... More 

Was this review helpful? Yes 2
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for staying with us and time spent to review us We are surprised with your review & doubt if you were about to review on other hotel & by mistake mentioned it to us! For your information, hotel's starting room type is Superior & its size is 25 sq m, which is above the standard for... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2014

i visited this hotel a couple of weeks ago, w a family members of 10 people including my grandfather who is 80+ years old.. we booked three room hotel w two connecting to each other the condition of the room is very good, nice decoration for 3 stars hotel, the room was also quite big for me, and the housekeeping... More 

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for choosing us and encouraging us with your review. we have taken note on homeless sleeping on benches in front of Haniffa shopping & complained the same to local authorities, action is assured. keep patronizing us and refer us to family and friends regards More 

Kuching, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 11, 2014

Located at Jalan Masjid says it all. Close to food, shopping and transport. Have surau on 6th floor. Room looked a bit jaded as if it has been overlooked during renovation, still spot an old CRT TV. Bathroom on the small side. Room also a bit small, otherwise clean. Bed also clean and comfortable. Some staff friendly others indifferent to... More 

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for choosing us and your review on our location is greatly appreciated keep patronizing us and refer us to family and friends regards More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 10, 2014

it was good service. not noicy place like little india. and safety. is very calm place. 24 hours room service. laundy fecelity. executive bed room. hot and cold water. air port taxi felecity. metro is walkable distance. many restoran near the place

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for choosing us and encouraging us with your review keep patronizing us and refer us to family and friends regards More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2014

Just reach with my friends from Singapore on tour here , from 29-02Dec and also here to celebrate our 16th Wedding Anniversary...love the location so extremely convenient for everything ..surau on 6th floor. greeted with smiles from all staff always ready to serve you..from the doorman,security,waiters,bellman,managers...you name it.. There is also a mosque nearby.. Sogo shopping centre only few steps... More 

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for choosing us and encouraging us with your review keep patronizing us and refer us to family and friends regards More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2014

Nice Hotel with a view, good location in the middle of the market, next to hanifa. Close to twin towers & sarvana bhavan indian restaurant. The room service is nice & buffet breakfast is also good. Rooms are good quality & neat and clean.

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for appreciation and liking the location. We assure to commit ourselves to impress you, each time of visit Please refer us to your circles regards More 

Johor Bahru, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 20, 2014

Stay for 2 nites 15th-17th Nov 2014 Choose this hotel bcoz of good comment from others and very good location for shoping at little india. Just ok clean room, big room, bathroom good. Get my request room for one big bed, 1st nite sleep terrible and disgusting, at 4am cant sleep, BED BUGS detected on bed, until i ask and... More 

Was this review helpful? Yes 4
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for visiting us and valuable comments we are stunned with your comments and wish to clarify on this singled event, which was due to immediate past guest stayed in same room you were allotted 1st day, would have brought some pests, were treated suitably Being Best 3 star hotel in KL award winner, we maintain highest... More 

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Additional Information about StarPoints Hotel Kuala Lumpur

Address: 149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — StarPoints Hotel Kuala Lumpur 3*
Number of rooms: 137
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