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All 268 Kuala Lumpur hotels

StarPoints Hotel Kuala Lumpur

3.0 of 5 Hotel   |   149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
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Ranked #86 of 268 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 6 days ago
motoko-88 Japan
  • Reviews (155)
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155 people have reviewed this hotel

Traveler rating
    26
    63
    43
    15
    8
See reviews for
48
48
13
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Japan
1 review
5 of 5 stars Reviewed 6 days ago NEW

Thank you for everything!! Staff member were all so kind,heartful,friendly. I and my friends are Japanese, and I'm not good at English. However they tried to tell us informations in easy English. We didn't have transformer, then a staff lend us her personal one. thank you so much. Room are clean, foods are good, location is so good. More than... More

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying long & such a lovely review on us! I am glad you liked each one of our staff & humbled with your good words Please convey our special regards to one & all team members stayed here! We heartily expect you to visit us again and promise to keep up our personalized service.. As... More

Kolkata (Calcutta), India
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Starpoints is located in mid of a market location which has its own advantages and disadvantages. Advantages- Easily accessible to landmarks and restaurants, conveyance easily available Disadvantages-Noisy and crowded Rooms were clean and spacious. Free wifi on all floors. Excellent option if you are looking for a budget hotel with all the basic amenities. Value for money.

Was this review helpful? Yes 7
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Guest Thanks for staying with us and liking our services do come back again soon! regards More

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Traveled with family & booked the rooms through travel agent Fly fast Holiday services sdn bhd. Although requested for early checking but they didnt communicated properly with hotel. However despite not knowing hotel front office manager was courteous to offered a room so that we can go to room for some sleep. After having 03 hour sleep we found another... More

Was this review helpful? Yes 3
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest thanks for staying with us and liking the stay, see you again regards More

Lahore, Pakistan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Room was clean, Restaurant on 13th Floor… under roof as well open roof area "have a beautiful panoramic view of the city" , Break fast was excellent(Hot & Cold). Reception was small (((cannot sit there because of mosquitoes.))) 2elevators, Free WIFI on each floor. Metro station not very far. Location: Center of the city away from airport, easy access to... More

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

dear valued guest Thanks so much for encouraging us by your comments. Keep visiting us and we promise to keep up good work regards More

Sindh Province, Pakistan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 10, 2014

Hotel is present in the center of City, in KL little India, having easy access to transport, eateries and markets. Have a family tour package reservations which comprises of two interconnected superior rooms. The access to the floors are though elevators and is comfortable and safe for people with Kids. Rooms are clean, spacious, with excellent comfortable beds. Bathrooms are... More

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Guest, thanks for review and stay with us see you again regards More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2014

Stayed here a few weeks ago. It was ok. nothing to complain about. room was clean, bathroom nice, staff were nice enough. price was very good. its not far from the metro line which was very usefull. If i came to KL again I think i'd stay here.

Was this review helpful? Yes 2
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Jules M, Pleasure having you with us and delighted to note your comments. Thanks for liking our overall services and location We look forward to welcome you again. Keep well and do suggest us to friends / family regards More

Pattensen b Hannover, Germany
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 7, 2014

i had made early booking through starpoints hotel website. yes it was confirmed by email. then, when the holiday was around the corner, i re-email but there was error so i called them by phone. however, booking under my name was not there. they could not helping at all even with the booking no. so when that happened, bearing that... More

Was this review helpful? Yes 8
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued Guest, Accept our apologies for inconvenience. We are surprised at your allegation, as hotel only charges 1 night to guests which are no show, without any prior information. Its not usual that any staff conveys no booking, if you have confirmed booking We guess there is something wrong or misunderstanding, could be from our side. Please contact sastry@starpointshotel.com... More

Malabon, Philippines
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 1, 2014

Located at Kuala Lumpur's Little India, StarPoints is just a walk away from the center of KL. It's near Merdeka Square and China Town. I also love how it's so near the hawker stalls and small market. The room itself is quite good. It is spacious and the bed is really really soft! The restaurant at the roof deck is... More

Was this review helpful? Yes 2
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

DEAR ESTEEMED GUEST, Thanks for stay with us. As our tag line goes "NO ROOMS, ONLY HOMES" we are committed to extend best customer service & comfortable facilities / amenties. Glad that you like location too, yes we are close proximity to major attractions of the town & street is full of shopping & food options, which is great for... More

Singapore, null, Singapore
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 1, 2014

My travel agent booked this hotel for me as part of my Kuala Lumpur tour package. The staff were kind enough to give me a deluxe room despite booking a normal standard room. The location of the hotel is not that great for a leisurely traveller; Nevertheless the hotel amenities are quite good except the next door sound that is... More

Was this review helpful? Yes 6
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for stay & encouraging comments on location. Noted on few areas suggested to improve, assure to better ourselves keep visiting us and promote us among your circles regards More

Paris, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 26, 2014

5. It was a very pleasant stay. The rooms were a good size. Very clean and bright with all facilities I needed. The beds are very comfortable and the hotel staff are very helpful with travel tips and any help you need to get around the city. The hotel is located very near to the shopping street and there are... More

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Esteemed guest, Pleasure having you with us and glad that you liked our services & location of hotel. Please promote us among your friends and family, keep visiting us! best regards More

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Additional Information about StarPoints Hotel Kuala Lumpur

Address: 149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — StarPoints Hotel Kuala Lumpur 3*
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Amenities

Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
StarPoints Hotel in Kuala Lumpur, Malaysia. Reserve now and get instant confirmation online. ... more   less 
Number of rooms
137

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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