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All 274 Kuala Lumpur hotels

StarPoints Hotel Kuala Lumpur

3.0 of 5 Hotel   |   149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
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StarPoints Hotel Kuala Lumpur
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Ranked #91 of 274 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 1 week ago
hemalatha n
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165 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johor Bahru, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Stay for 2 nites 15th-17th Nov 2014 Choose this hotel bcoz of good comment from others and very good location for shoping at little india. Just ok clean room, big room, bathroom good. Get my request room for one big bed, 1st nite sleep terrible and disgusting, at 4am cant sleep, BED BUGS detected on bed, until i ask and... More

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for visiting us and valuable comments we are stunned with your comments and wish to clarify on this singled event, which was due to immediate past guest stayed in same room you were allotted 1st day, would have brought some pests, were treated suitably Being Best 3 star hotel in KL award winner, we maintain highest... More

2 reviews
4 of 5 stars Reviewed 1 week ago

Last week i went and stayed in that hotel for three days. I am girl and i went with two of my friends. Being three girls staying in a hotel, we never felt like staying in a strange place..we felt like home.. as haneefa store is present in ground floor of this hotel, it was very easy to do last... More

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for encouraging comments and happy that we could serve to your expectations be assured, we will try surpass your expectations, each time you visit us! keep visiting us and refer us to your circle regards More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there for a night, It was a pit stop for me so I did spend very less time at the hotel. Nevertheless it was worth the money. Its located in Jalan Ampang a very busy area, especially a lot of Indian community around, This is close to the Masjid Jamek LRT(railway station) and very close to KL sentral too... More

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Pleasure serving you and glad you liked our services keep well, keep visiting us! More

A TripAdvisor Member
4 of 5 stars Reviewed October 17, 2014

Staff seem friendly and helpful, room was clean, wifi was fast (but zero security, just open wifi). Nothing really to complain about, just a good little 3 Star hotel. A kettle, decent sized mugs, fridge, fast hot water, all pretty good stuff. Tiny and minor gripes - our friends on same floor found their fridge barely working, our bathroom door... More

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us and valuable comments thanks for encouraging us..keep visiting & refer us regards More

Singapore, Singapore
1 review
4 of 5 stars Reviewed September 20, 2014

Hello , Had a good experience in the hotel. Stayed here long back in Apr 2011 with my collage friends during my collage Industrial visit. There was an Indian Manager in Hotel, who was very helpful, friendly. Hope he remembers us. Liked the hotel very much that now again i am planning to visit KL , with my kid and... More

Was this review helpful? Yes
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued return guest, We are thrilled to notice you remembered our services for 3 long years and review us, before your next visit. We really appreciate you kindness and felt motivated Be assured of improved services, each time you visit us.. drop a mail to sastry@starpointshotel.com for any assistance, which could make up your upcoming stay more comfortable awaiting... More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 19, 2014

Though it was a short stay over the weekend, I must say, it was a pleasant one. Strategically located where you're spoilt for choice to shop for all kinds of items: Indian outfit, materials for Malay baju kurung or kebaya, supermarkets such as Mydin and Hanifah and lots of food around. You won't go hungry. Across the road, you'll find... More

Was this review helpful? Yes 1
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us. Happy with review and assure you best services, always keep visiting us regards More

Goa, India
Senior Reviewer
6 reviews 6 reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed September 13, 2014

Stayed here in August 2014.....Check in was quite smooth... Room was very nice with free wifi...The guy at the travel desk was very helpful, advised us what to do and what not to as we had just 2 days in KUL..The location was quiet convenient... the Central market, China town and Kl tower were all walking distance... the only thing... More

Was this review helpful? Yes 4
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for reviewing us and choosing to stay with us.. We are glad you liked room, free WIFI, travel desk co-ordinator & location. We guess you stayed at weekend, as Saturday's we have traditonal fair / market in opposite street, which attracts heavy crowds & offers good / cheap choice for shopping, is what you are mentioning... More

Adelaide
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 5, 2014 via mobile

This hotel is a nice little place if you don't expect too much that's right in the heartland of little India, so don't be to critical when staying here. It has a very small reception area that can (and did) become very cramped waiting for the lifts when there was a rush on. The buffet breakfast was just ok and... More

Was this review helpful? Yes 6
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us and review We guess few of your comments are strictly your personal opinion. For example hotel provides longest buffet b/fast spread among 3 star hotels in KL with daily live station and mix of 3 major cuisine (Malay, Indian, Continental) and you called it limited! Hotel offers free WIFI to all guests... More

Mumbai (Bombay), India
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 3, 2014

We were here from 13th till 16th August and I must say that its an average place tp stay..although vegetarian food is easily available the quality is not good and expensive as well..also choice for veggies is very limited..we preferred having food at saravana bhavan which is 5 minutes away from hotel..room which we had opted for was on 7th... More

Was this review helpful? Yes 5
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued Guest Thanks for staying with us and reviewing us keep visiting us regards More

Malaysia
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 1, 2014

I stayed two nights at this hotel(check in 30/8/2014,check out 1/9/2014). I knew the hotel been offered a discount room rate as i looked thru AGODA and I called the receiptionist(Mr.Satri Deva) for room booking and was told only Deluxe Room left with the rate RM125 per night.I don't think i misheard him as i keep on asking him to... More

Was this review helpful? Yes 8
JAGANNADHA SAST... K, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us and reviewing. Please take note that hotel never sold online or offline rate of RM 125 for a Deluxe room, since opening in 2010, hence we guess its purely misunderstanding by you. As we enquired, you raised same doubt by calling yesterday to our Front desk & our FOA explained you charges... More

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Additional Information about StarPoints Hotel Kuala Lumpur

Address: 149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — StarPoints Hotel Kuala Lumpur 3*
Number of rooms: 137
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