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StarPoints Hotel Kuala Lumpur

149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
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StarPoints Hotel Kuala Lumpur
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186 reviews from our community

Traveler rating
    33
    78
    50
    16
    9
See reviews for
61
53
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (186)
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    (47)
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    (59)
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    (39)
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    (41)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

We stay for 10 days. It was excellent experience. Next month we are again coming to Malaysia. 100% we will prefer Star points hotel. No need to look any other hotel. Good service and clean atmosphere. Mudassir Mumtaz

Was this review helpful? Yes
Jeddah, Saudi Arabia
Top Contributor
130 reviews 130 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Oh my god my words cant be enough for this hotel. It was great in value, location & housekeeping. The rooms was nice but they should put a new tvs. under the hotel there are alot of shops and resturants. This is the most important thing in the hotel.

Was this review helpful? Yes 1
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued Guest, We felt enthralled with motivation by your review, thanks for being so nice to us. As our tag line says " No rooms, Only Homes" we practice service to always exceed our guest expectations We are glad and wish to see you back soon regards More 

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Really, their service is amazing. Called house keeping and asked for a toilet roll, and I got a "ok madam, I'll send it to you now" - about a minute later my toilet roll arrived. Friendly staff on the whole; am especially thankful to the security personnel who escorted me to and from the car park. Bathroom in room was... More 

Was this review helpful? Yes 1
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest we thank you and humbled with your encouraging comments, we assure to maintain best standard and be committed to exceed your expectations please refer us to your friends regards More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 days and 2 nights. The hotel was nicely maintained and service was really good. Would definitely recommend this place to anyone. Also its located in the Indian area in KL so there are many Indian Vegetarian restaurants all around it like Sangeetha, Sharavana Bhavan etc. Plus lot of good shopping options nearby.

Was this review helpful? Yes 1
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us and your review lifted our spirits..thanks for liking our hotel & services keep visiting us regards More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is in Jalan Masjid India. Near to all shopping centres, sight seeing places such as petronas twin tower, menara tower, bukit bintang. Sogo is walking distance. Hotel is above Haniffa shopping centre. Many restaurants available near to the hotel. Also street foods available. Room is ok but carpet has stains and the smell of the carpet occupies the room.... More 

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StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for encouraging comments & liking our services. keep visiting us and refer among your circle assure you of best service always Best regards General Manager More 

Prague, Czech Republic
Top Contributor
51 reviews 51 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

I stayed here 3 nights which was enough to visit must-see places in KL. First some positives: 1. good position - walking distance to Petronas towers&Suria (cca 2km), China town, Menara Tower, Merdeka square. Train stations cca 300-500m. 2.polite and friendly staff. Unfortunately also some negatives: 1. Very noisy street below during whole night including some drilling work at 3am... More 

Was this review helpful? Yes 1
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued Guest Thanks for stay and time given to review us. Let me apologize for inconvenience faced by you Please take note, hotel never carry maintainance during nights, especially early hours..we assume, it could be neibouring buildings if any disturbance experienced Hotel has Wide range of b/fast, including bread station, alternative day live egg station, frest fruit cuts, cereals,... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

Stayed here as an end to our holiday in Asia. Staff were friendly and very helpful. Always service with a smile and a helping hand. Nothing too much trouble from laundry to housekeeping and reception. Highly recommended.

Was this review helpful? Yes 3
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for your visit and great comments, we promise to serve you and exceed expectation, each time you visit us Please refer us to your friends best regards More 

Chennai
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 7, 2015

We stayed in Star Point hotel, Malaysia for 3 nights 1. Location of the hotel was very good for 2 reasons a. Many small shops are nearby this hotel, hence shopping was easy. Also Joyallukas Jewellary shop is opposite to this hotel. b. Many south Indian hotels are near by this hotel (Saravana Bhavan, Sangeetha, etc). 2. Rooms are very... More 

Was this review helpful? Yes 2
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest it gives immense pleasure to receive your encouraging comments, we are humbled, be assured of best services, each time you visit us kindly refer us to your friends and family MR MELVIN MOHAN More 

Seremban, Malaysia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2015

I attended a Seminar and it was comfortable. I also viewed the rooms and quite like it. The rooms were clean and spacious. the hotel is situated in a place where multicultural shopping and eating will be convenient. Souvenirs could also be obtained in this area.

Was this review helpful? Yes 3
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for liking staff and most of the services.. your mixed reaction, bit confusing, yet constructive, we feel.. We took you suggestions & points highlighted and assure improvement, wherever required.. visit us again to notice betterment.. More 

Hong Kong
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 9, 2015

- Every staff member is very nice and polite. - Deluxe room is very very spacious. - I supposed there would be a hairdryer in the room but I couldn't find one. I didn't bother to call them about it either. - Wifi speed in room is very good. - There were two little flying objects in the room. One... More 

Was this review helpful? Yes 2
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear valued guest, We always believed our staff are our greatest strength and thanks for your encouraging comments. we are happy to exceed your expectations, assure to keep up the service see you soon !!! More 

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