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2.5 of 5 Hotel   |   No. 57 Jalan Sungai Besi, Kuala Lumpur 57100, Malaysia
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Phoenix Hotel
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Ranked #154 of 280 Hotels in Kuala Lumpur
A recent review
3 of 5 stars Reviewed July 3, 2014
Javier L Kuala Lumpur, Malaysia
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15 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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  • French first
  • Portuguese first
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Kuala Lumpur, Malaysia
Top Contributor
139 reviews 139 reviews
38 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed July 3, 2014

I stayed here earlier this year. The service was okay. But the building was quite far from the nearest bus stop or train station. The room was small but did not expect much as it is considered as a budget hotel

Was this review helpful? Yes 1
Munich, Germany
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 29, 2013

We stayed there two nights because all the other hotels we were looking for were fully booked. The room was average and the carpet was covered with a few big stains. Also the bed sheets had stains. The best thing in the room was the new TV with a couple of English TV channels. Lucky we, that we bought some... More 

Was this review helpful? Yes 2

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2 of 5 stars Reviewed February 21, 2013

The hotel is not too bad, nice lobby, ok bathroom and nice decorations for the chinese new year...however, the rooms are really small (Zen room), quite loud due to the big road next to the hotel, and the neighborhood does not seem to be very friendly and safe. Additionally, the sheets and towels were very dirty and stank horrible upon... More 

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2 of 5 stars Reviewed January 1, 2013

Tiny rooms, bad neighborhood, noisy at night. Bring your own shower gel and toothbrushes. People giving this place excellent reviews probably never been here. No decent food around. Free internet though.

Was this review helpful? Yes 2
Cardiff, United Kingdom
12 reviews 12 reviews
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3 of 5 stars Reviewed September 16, 2012

Only stayed one night to have a break from crowded dorm rooms. Had a double room which cost the same as most dorm beds in KL, so excellent value for money. Rooms were clean and the staff were friendly and helpful. Its a little out of the way and there was not much going on in the area but Pudu... More 

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Top Contributor
95 reviews 95 reviews
85 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed July 1, 2011

At first it took a bit of an effort to find the place, but after staying there for a while we found out it really wasn't that far away from the LRT, which again isn't far away from the center. Room was nice and clean, and although at first I didn't like the idea of a room without windows it... More 

Was this review helpful? Yes 3
Singapore, Singapore
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 4, 2011

We spent 2 nights in this hotel. Getting there for the first time is a bit difficult. The nearest LRT is Pudu LRT (you better have a locality map with you to reach there, or call them for direction from the LRT). Room is basic, quite small but it's ok, toilet is clean (they only provide towels and bar soaps),... More 

Was this review helpful? Yes 1
Ipoh, Malaysia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 22, 2010

We stayed here for a few nights for some shopping spree at KL major malls. The hotel was great for the price we paid. We would definitely come back. Just around the corner at the other end of the hotel, there was a roadside stall selling noodles and their curry noodles and wonton mee were fantastic for a sudden supper... More 

Was this review helpful? Yes 2
Rockville, Maryland
18 reviews 18 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 16, 2010

This is a solid hotel. Clean. Good wired internet. Awesome veggie place across the street. Comfortable, great service (especially the woman manager at the front desk with the great english). LRT accessible. For down-sides.... it's a bit far from the center of the city (about an hr walk or two stops on the LRT) and the tv channels aren't so... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2010

The room was very clean and all the staff were helpful and friendly especially when we needed to find our way around town. It is actually pretty convenient from where they are located, so near Chinatown and KLCC. So we don't need to worry about the traffic jam in the shopping areas. They also have free internet access. We felt... More 

Was this review helpful? Yes 1
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Additional Information about Phoenix Hotel

Address: No. 57 Jalan Sungai Besi, Kuala Lumpur 57100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Phoenix Hotel 2.5*
Number of rooms: 46
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