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All 278 Kuala Lumpur hotels

Citin Hotel Masjid Jamek

3.0 of 5 Hotel   |   Lot No 7, Seksyen 33, | Jalan Masjid India, Kuala Lumpur 50350, Malaysia
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Citin Hotel Masjid Jamek
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Ranked #147 of 278 Hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 3 weeks ago
water811 Bengaluru (Bangalore), India
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465 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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  • Dutch first
  • English first
  • French first
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Singapore, Singapore
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars NEW

Pros: 1. General location was very good near all the shopping happening and LRT. 2. Ms Nik Nur Awatif, the Reservation Officer was very helpful and prompt in handling our room issue. 3. Given a room early before Check In time. Cons: 1. Entrance of hotel was blocked by the stalls, hence need to walk into the stall's path in... More 

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2 reviews
2 of 5 stars Reviewed 6 days ago NEW

We arrived fairly late in the evening after WE had to give the taxi driver directions to this place. After much frustration from that, we had to then wait close to half an hour for the receptionist to check us in. We were the only people in the reception, so couldnt understand what took so long! Got given a top... More 

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Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 3 weeks ago

First time visited KL. Hotel location is very very good. Staff also good. We informed about late check in much early. Though we reached the hotel 4 hours behind schedule (Because of flight delay), the room was ready. We ware not made to wait. I really appreciate this.

Review collected in partnership with this hotel

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CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Greetings from Citin Hotel Masjid Jamek! Many thanks for choosing Citin Hotel Masjid Jamek as your preferred hotel during all your visits to Kuala Lumpur. We are delighted to have you stay with us and glad to know that you were happy with the hotel facilities and services. Citin Hotel genuinely thank you for your involvement in supporting us to... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

It was the first time for my family visiting KL. By browsing from internet, I choosed Citin Hotel Masjid Jamek. Based on all reference, I though that its hotel is strategic place to acces all pleasure destination at KL. All transportations can be accessed from Citin Hotel, such as LRT, rapidKL, and off course by GoKL(free bus). About the hotel... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Greetings from Citin Hotel Masjid Jamek! Many thanks for choosing Citin Hotel Masjid Jamek as your preferred hotel during all your visits to Kuala Lumpur. We are delighted to have you stay with us and glad to know that you were happy with the hotel facilities and services. Citin Hotel genuinely thank you for your involvement in supporting us to... More 

Buenos Aires, Argentina
Top Contributor
69 reviews 69 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's a great option for KL... It's near to downtown, you can take the subway a few blocks away. I have to tell you, it's located INSIDE of a market, or something like that, it's hard to find the entrance, cause it's blocked by tents.. But If you like adventure, it's amazing, you walk out of the hotel and find... More 

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CHMJ_HM, Finance Manager at Citin Hotel Masjid Jamek, responded to this review

Dear valued guest, Greetings from Citin Hotel Masjid Jamek! Many thanks for choosing Citin Hotel Masjid Jamek as your preferred hotel during all your visits to Kuala Lumpur. We are delighted to have you stay with us and glad to know that you were happy with the hotel facilities and services. Citin Hotel genuinely thank you for your involvement in... More 

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 17, 2015 via mobile

The experience at the reception is not a pleasant one. Make you wait forever. The rooms has bedbugs. The air-cond doesn't work well. The washroom not so functioning. NO wifi in the rooms. Have to come down to the lobby. Lobby full of mosquitos at night. No parking. The food is the ONLY reason why I would come back.

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CHMJ_HM, Finance Manager at Citin Hotel Masjid Jamek, responded to this review

Warm Greetings from Citin Hotel Masjid Jamek! Thank you for supporting Citin Hotel Masjid Jamek. First and foremost, I want to sincerely apologize for the unpleasant incidents you had experienced with us. It is our highest priority to provide our guest with an exceptional staying experience and in this instance we certainly failed to do this. Regret to know that... More 

Jakarta, Indonesia
Contributor
19 reviews 19 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 14, 2015

I did and that's why I have quite good experience with this hotel. Reception staff was quick and efficient upon check in. Location near transport hub and vibrant Little India neighbourhood. Windowless room means you don't have to deal with noises from the street. Free wifi was reliable. Downside was they charged RM 50 for key deposit.

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Dhaka City, Bangladesh
1 review
1 of 5 stars Reviewed January 11, 2015

Hotel has got no parking & traffic was disastrous.We booked the room 1 month in advance for the availability.Once we reached we were told we cannot get room before 1 pm though they have room. at last the Manger gave me a room # 707 no window like a jail.No wifi connection in room. They charged half rate( 7.5 Ringgit)... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Valued Guest, Warm Greetings from Citin Hotel Masjid Jamek! Thank you for supporting Citin Hotel Masjid Jamek. First and foremost, I want to sincerely apologize for the unpleasant incidents you had experienced with us. It is our highest priority to provide our guest with an exceptional staying experience and in this instance we certainly failed to do this. Regret... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 8, 2015

Hotel has got no parking & traffic was disastrous.We booked the connecting room 3 mths in advance for the availability.Once we reached we were told Connecting rooms not available (not apologetic at all).To end more dissapointment to come,we cancel the whole stay & looked for another hotel.

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed January 1, 2015 via mobile

The location is good. Bad breakfast and service. I did not get the connected room as I booked on my reservation. Management is poor. Lift sometimes has sound. Size of the room is not equal for each rooms on a floor. Good security service.

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Additional Information about Citin Hotel Masjid Jamek

Address: Lot No 7, Seksyen 33, | Jalan Masjid India, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citin Hotel Masjid Jamek 3*
Number of rooms: 138
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