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All 254 Kuala Lumpur hotels

Citin Hotel Masjid Jamek

3.0 of 5 Hotel   |   Lot No 7, Seksyen 33, | Jalan Masjid India, Kuala Lumpur 50350, Malaysia
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Citin Hotel Masjid Jamek
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Ranked #133 of 254 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 1 week ago
arazz32 singapore
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356 people have reviewed this hotel

Traveler rating
    36
    111
    120
    48
    41
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62
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I checked in on 5th April 2014 in Citin Masjid Jamek. The front desk are very polite & helpful. When I entered my room, it's very beautiful, nice & clean. Unfortunately, the next morning, at 8.30am, I heard someone knocked the door. I thought the next door, but quite surprised that one of your room service opened our door. Even... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel location , service & staff very helpfull.We booked a family room.My wife and mother in law was very happy because never expect the hotel cleanliness and services.They enjoy shopping as step out the hotel the shopping spree begin and very easy accessible to the train stnt only 5 minutes walk from Citin hotel.Already plan our next trip there in... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear valued guest, Warm Greetings! Thank you for choosing Citin Hotel Masjid Jamek as your preferred hotel during your visit to Kuala Lumpur. We are delighted to have you stay with us. Thank you for taking the time to write such a wonderful review. It is so gratifying to read that we have exceeded your expectations and we have won... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 3 days. ROOM : was ok because we booked deluxe room. Aircond not functioned very well. Toilet dont have any lock and my 1 yo baby always want to enter the toilet and we cannot lock it. Low water Pressure. Room service is ok.On 1st day we order food from our room, and wait... More

Was this review helpful? Yes 1
Taipei, Taiwan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked in for two nights, well situated hotel with everything accessible within a few mins walk and staff very helpful with directions and storing luggage unfilled our taxi arrived after check out . Liked: Rooms, Service, Location, Value, Friendly warm welcome from all staff, excellent hotel and extremely clean, will definitely return

Was this review helpful? Yes 3
Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear valued guest, Warm Greetings! Thank you for choosing Citin Hotel Masjid Jamek as your preferred hotel during your visit to Kuala Lumpur. We are delighted to have you stay with us. Thank you for taking the time to write such a wonderful review. It is so gratifying to read that we have far exceeded your expectations and we have... More

New Delhi, India
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When you travel abroad and reach the hotel after a longish trip, one thing you really look forward to is a room where you can rest for sometime. Was traveling with my elderly parents and had booked for a superior room for 3 adults a month in advance. Since the policy is check-in at 2 PM and check-out at 11... More

Was this review helpful? Yes 3
Kota Kinabalu District, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I came to stay at Citin Hotel Masjid Jamek for 3 nights because i had to attend a 2 days course and it is easier for me to move around KL since the hotel is near Masjid Jamek LRT Station. Hopefully next time the hotel staff will be much friendlier while attending to their customer.

Was this review helpful? Yes 1
Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear valued guest, Warm Greetings! Thank you for choosing Citin Hotel Masjid Jamek as your preferred hotel during your visit to Kuala Lumpur. We are delighted to have you stay with us. Glad to know that you were happy with the hotel's facilities, food and surrounding area. On the other hand, we will surely improve the service standards to a... More

Chandigarh, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Dnt go to this hotel as majority rooms are without windows, wi fi does not work in rooms so you have to sit in the lobby to access, pathetic breakfast and to the top of it the reception has one lady who is very rude to customers and she actually doesnt deserve to be in hospitality industry

Was this review helpful? Yes 1
Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Valued Guest, Warm Greetings from Citin Hotel Masjid Jamek! First and foremest, I would like to thank you for choosing Citin Hotel for your accomadation needs. However, I want to sincerely apologize for the unpleasant incidents you had experienced with us. It is our highest priority to provide our guest with an exceptional staying experience and in this instance... More

Kota Kinabalu, Malaysia
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel location is excellent. Room rates comes with breakfast is AFFORDABLE. The size room is good. Its just to improve the condition of the room (e.g. bed size, curtain, bedsheets) as well as the services provided inside each of the room (e.g. electrical keetle, cups) for guests convenient specially traveler comes with their family. To improve the way of... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear valued guest, Thank you for choosing Citin Hotel Masjid Jamek as your preferred hotel during your visit to Kuala Lumpur. We are delighted to have you stay with us. Glad to know that you were satisfied with the room facilities, breakfast and the surrounding area of the Hotel. Your suggestion of having coffee making facilities in our rooms would... More

kb
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 13, 2014

We stay here for 5 nights. On the 7th march, the front man was very rude. He told us we were transfered to swiss hotel. It was very difficult because we were a family with ederly parent and 1 year baby. After a long journey from our country, we were very tired. But the front man still wanted to transfer... More

Was this review helpful? Yes 1
Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Valued Guest, Warm Greetings from Citin Hotel Masjid Jamek! First and foremest, I would like to thank you for choosing Citin Hotel for your accommodation needs. However, I want to sincerely apologize for the unpleasant incidents you had experienced with us. It is our highest priority to provide our guest with an exceptional staying experience and in this instance... More

Singapore, Singapore
1 review
1 of 5 stars Reviewed March 12, 2014

I had a Terrible Experience Staying in Citin Hotel, They do not provide Wifi. I had booked the rooms online but when I reached hotel they said rooms are under repair and they put me into another hotel which was even more worst. The staff are not friendly, and they do not corporate with the guest. I advice not to... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear valued guest, Warm Greetings from Citin Hotel Masjid Jamek! First of all, we would like to thank you for choosing Citin Hotel Masjid Jamek as your preferred choice of stay during your recent visit to Kuala Lumpur. We are truly sorry to transfer you to a different Hotel due to unforseen situation and it is regret to know that... More

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Additional Information about Citin Hotel Masjid Jamek

Address: Lot No 7, Seksyen 33, | Jalan Masjid India, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #133 of 254 hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citin Hotel Masjid Jamek 3*
Official Description (provided by the hotel):
Located at the heart of downtown Kuala Lumpur, less than a 1 minute walk to Masjid Jamek LRT station, interchange station for ‘Star’ and ‘Putra’ lines. . It is also a few steps from Little India, close to Central Market and Merdeka Square as well as the shopping hub of Bukit Bintang. Citin Masjid Jamek offers modern and comfortable accommodation; each room is air-conditioned with an in-room safe and key-card locking system. Features also include 24-hour reception & security, a café and more. ... more   less 
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