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All 263 Kuala Lumpur hotels

Citin Hotel Masjid Jamek

3.0 of 5 Hotel   |   Lot No 7, Seksyen 33, | Jalan Masjid India, Kuala Lumpur 50350, Malaysia
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Citin Hotel Masjid Jamek
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49%
Ranked #130 of 263 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 1 week ago
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394 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Best service & great hospitality. Clean & comfort room. Great food, a real Malaysian original hospitality. Valuable Hotel ever. Best in Kuala Lumpur. You may rely on Citin Hotel. Last message: Let me give Three Thumbs Up. Gracias. Terima kasih. Thank you.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Clean, comfortable, friendly staff, strategic location, value for money, easy to access to public transport (LRT, Taxi, Bus), shopping haven, near to mosques, lots of restaurants, sometimes having problem with WIFI

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Penang Island, Malaysia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We arrived late, at around 11.45 p.m on 04-07-2014 and the check in process took a while. We took a cab from the airport and he dropped us at the main road because the lane leading to the hotel was closed so we had to walk in to the hotel, it was quite a challenge to find the hotel but... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Top Contributor
66 reviews 66 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was there earlier this year. Did not expect much from this hotel. However, the receptionist were responsive and attend to my request ASAP. I was arranged to stay in the lower floor hotel room. So it was quite noisy at night as there was night market downstair. I called the receptionist and asked if they could arrange a higher... More

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Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear valued guest, Thank you for taking the time to write your wonderful review. It is so gratifying to read that we have far exceeded your expectations and we have won you as our new guest. We at Citin Hotel Masjid Jamek mean it sincerely when we say, “Thank you for your patronage”. One of our highest priorities is to... More

Kota Kinabalu, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

its quite ok..nice but one thing is the reservations counter just only have 1 staff during the check in time.still can be improved but make sure the reservations staff know how to speak in BAHASA MALAYSIA as we're in MALAYSIA.The best Hotelier is when u can speak in multi language esp the local or MAIN LANGUAGE for the country.

Review collected in partnership with this hotel

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Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear valued guest, Warm Greetings! Thank you for choosing Citin Hotel Masjid Jamek as your preferred hotel during your visit to Kuala Lumpur. We are delighted to have you stay with us. I have learnt of the problems you encountered in communicating with the reception staff in Bahasa Malaysia. Appropriate training will be provided for the staff concerned and will... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked a Family Room as we have young children travelling with us. Basically this room is 2 normal standard rooms which is interconnected to one another. 1 room with king bed and the other 2 single beds Room is spacious for a budget hotel like Citin. Toilet is clean too. There is a table right next to the door.... More

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Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Valued Guest, Warm Greetings from Citin Hotel Masjid Jamek! First and foremest, I would like to thank you for choosing Citin Hotel for your accomadation needs. However, I want to sincerely apologize for the unpleasant incidents you had experienced upon check in. It is our highest priority to provide our guest with an exceptional staying experience and in this... More

Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed 3 weeks ago

I have booked a room exclude breakfast for 1 day recently. Unfortunately my room and bathroom are too small. I think that is the smallest room among all. Evenmore the room have a bad smell as well. The best thing about this hotel is the location. It just a step near to shopping heaven at Jln TAR & Masjid Jamek.

Review collected in partnership with this hotel

Was this review helpful? Yes
Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear valued guest, Warm Greetings! Thank you for choosing Citin Hotel Masjid Jamek as your preferred hotel during your visit to Kuala Lumpur. We are delighted to have you stay with us. It is regret to know that you were not satisfied with the size of Superior room category and I would like to apologize for that. Our Superior rooms... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Great hotel , location is great , shopping is great n close by, dining /lunch out is easy access , breakfast at hotel was great , the manager was great guy, very good service in general I would love to recommend this hotel for any tourist !!!!!

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Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear valued guest, Warm Greeting from Citin Hotel Masjid Jamek, Kuala Lumpur! Thank you for taking the time to write your wonderful review. It is so gratifying to read that we have far exceeded your expectations and we have won you as our new guest. We at Citin Hotel mean it sincerely when we say, “Thank you for your patronage”.... More

Kolkata (Calcutta), India
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 18, 2014

Booked through expedia.com and that was biggest mood off for the reception fat guy and thin guy. They tried to settle us in a lower category room stating they do not have rooms even though we have pre booked. The rooms were without window and bad smelling. We insisted to be provided according to actual booking when they asked us... More

Was this review helpful? Yes
Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Valued Guest, Warm Greetings from Citin Hotel Masjid Jamek! First and foremest, I would like to thank you for choosing Citin Hotel for your accomadation needs. However, I want to sincerely apologize for the unpleasant incidents you had experienced with us. It is our highest priority to provide our guest with an exceptional staying experience and in this instance... More

Chennai (Madras), India
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 17, 2014

I personally did not stay here but my parents and few members of my family stayed here. My family of 5 stayed here booking 2 rooms. My folks were already tired by the time they reached hotel. The hotel is in a crowded narrow street and our cab driver could not bring in his TOYOTA INNOVA car in front of... More

Was this review helpful? Yes
Yesodharan, Hotel Manager at Citin Hotel Masjid Jamek, responded to this review

Dear valued guest, Warm Greetings! Thank you for choosing Citin Hotel Masjid Jamek as your preferred hotel during your visit to Kuala Lumpur. We are delighted to have you stay with us. We have learnt of the problems you encountered during check in that was not satisfactory which you have most rightly highlighted to us. Please be informed that we... More

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Additional Information about Citin Hotel Masjid Jamek

Address: Lot No 7, Seksyen 33, | Jalan Masjid India, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citin Hotel Masjid Jamek 3*
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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located at the heart of downtown Kuala Lumpur, less than a 1 minute walk to Masjid Jamek LRT station, interchange station for ‘Star’ and ‘Putra’ lines. . It is also a few steps from Little India, close to Central Market and Merdeka Square as well as the shopping hub of Bukit Bintang. Citin Masjid Jamek offers modern and comfortable accommodation; each room is air-conditioned with an in-room safe and key-card locking system. Features also include 24-hour reception & security, a café and more. ... more   less 
Number of rooms
138

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