We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royale Chulan Kuala Lumpur

Certificate of Excellence
5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Asia Travel to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Royale Chulan Kuala Lumpur
Professional photos View all
Browse nearby
The Royale Chulan Kuala Lumpur
Add Photo Write a Review

1,915 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,029
    608
    191
    56
    31
See reviews for
375
890
130
187
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1915)
  • Mar-May only
    (518)
  • Jun-Aug only
    (508)
  • Sep-Nov only
    (440)
  • Dec-Feb only
    (449)
All months
There are newer reviews for The Royale Chulan Kuala Lumpur
See the most recent reviews
Hong Kong, China
Level Contributor
66 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed June 21, 2012

I think my heading summarizes what I am trying to say. Well the hotel is not far from the main shopping center (but you need to use their 'back door" instead of the main entrance) and so its location is very centralized. Rooms are big and staff is of good manners generally. I particulary like their large lobby and a... More 

Was this review helpful? Yes 3
Southampton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 15, 2012

The sheer size and grandeur of the building is impressive.It is far away from the modern hotel buildings. The atrium is massive with a waterfall inside and the rooms have massive ceilings it really gives a taste of being in Asia. Breakfast and other food are a bit disappointing.Service as everywhere in Asia is good, the staff were friendly and... More 

Was this review helpful? Yes
Cheshire
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 14, 2012

Having stayed at Traders KL previously on numberous occaisions we booked the Royale Chulan as Traders was fully booked due to the Gas convention. The hotel reception area is beautiful, but i found the room quite basic and lacking the usual niceties that with a hotel of this standard you come to expect. The reception staff were unable to exchange... More 

Was this review helpful? Yes
Nottingham, United Kingdom
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 13, 2012

Just spent a couple of weeks at the Royal Chulan and had a very enjoyable stay. The staff are friendly and very helpful and the rooms are spacious and airy. We've also stayed at the Prince which is just down the road which we also liked but thought the Chulan was as good if not slightly better from a room... More 

Was this review helpful? Yes
JKT
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 12, 2012

Royale Chulan is the best hotel we ever stayed at KL. me and my wife stayed there for 3 consecutive nights and we were very pleased with the service. all the staffs are very helpful whether we ask for directions to any spot in KL. KLCC can be reached by walk for around 10-15 minutes. bukit bintang can be reached... More 

Was this review helpful? Yes
KL
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 9, 2012

Stayed a night due to a dinner function ion the hotel with my family. From arriving till I checked out, I have not come a cross a smile or greetings from the staff. Room was nice and cosy. Had one on the 5th Floor facing pool and view of KLCC. Had 2 small bottles of water, basic "Boh" tea n... More 

Was this review helpful? Yes 4
TheRoyaleChulanKL, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear guest, We thank you for your review on our hotel in Tripadvisor. We appreciate all feedback and comments about our services as it helps us pinpoint areas needed for improvement, and at the same time we receive validation of what we are doing right. Thank you for the positive feedback and for the not so positive, my comments on... More 

shenzhen
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 8, 2012

This was an experiment for our family. Typically, we stay with a particular chain of hotels. We were very pleased with the RC. The club floor offerred great views, the bathroom was very large with a seperated toilet. The pool was well kept, alongside the towels were free loaner goggles. 24 hour room service offers a full menu and the... More 

Was this review helpful? Yes
edinburgh
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 8, 2012

stayed here 5 nights. Room- spacious, good bed. Bathroom- spacious, seperate shower/bath, clean. Breakfast- excellent, great choice and you can really 'pig' out. Location- slap bang in the middle of everything. Dinner was good but beer expensive (£5 a small bottle), plenty of in house restuarants. staff-excellent. swimming pool good ( you could actually swim), nice little suntrap. The only... More 

Was this review helpful? Yes
Brisbane, Australia
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 7, 2012

This is my second stay with my spouse and we are generally very happy with the hotel. It is fantastic for a stopover for a few days for us. The hotel has a lot of space and not crowded like a city hotel. We found our way walking from the back entrance of the hotel to the Pavilion Shopping Centre... More 

Was this review helpful? Yes
Singapore
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 3, 2012

I've often stayed at a certain SPG chain of hotel but due to a high occupancy during the recent F1 in March, I'd stayed at The Royal Chulan. Am impressed with the service. no complains there. Check-in and out had been smooth.The location is abit tricky, since it's in between 2 malls and tucked in a quiet, almost residential area... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Very good(23)
  • Star hotel(15)
  • Breakfast buffet(14)
  • Petronas Towers(9)
  • Pool area(9)
  • Friendly and helpful(7)
  • Club room(6)
  • Great location(6)
  • Twin tower(4)
  • Would definitely stay(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,759 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1388)
Viewed
Room/suite (351)
Viewed
Pool/beach area (84)
Viewed
Hotel & grounds (266)
Viewed
View from room (92)
Viewed
Family/play areas (8)
Viewed
Dining (187)
Viewed
Bathroom (134)
Viewed
Business center/function rooms (10)
Viewed
Other (256)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (350)
Viewed
Adult Pool (17)
Viewed
Amenities (42)
Viewed
Deluxe Twin Room (33)
Viewed
Kids Pool (4)
Viewed
One Bedroom Apartment (55)
Viewed
Premier Suite (59)
Viewed
Restaurants and Bars (85)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (2)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.8 mi away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#1 of 286 in Kuala Lumpur
4.5 of 5 stars 4,915 reviews
0.6 mi away
PARKROYAL Serviced Suites Kuala Lumpur
0.3 mi away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#5 of 286 in Kuala Lumpur
4.5 of 5 stars 7,346 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Sheraton Imperial Kuala Lumpur Hotel
0.7 mi away
Fraser Place Kuala Lumpur
Fraser Place Kuala Lumpur
#13 of 286 in Kuala Lumpur
4.5 of 5 stars 1,064 reviews
2.5 mi away
Aloft Kuala Lumpur Sentral
Aloft Kuala Lumpur Sentral
#10 of 286 in Kuala Lumpur
4.5 of 5 stars 1,654 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay