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The Royale Chulan Kuala Lumpur

5.0 of 5 5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
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The Royale Chulan Kuala Lumpur
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The Royale Chulan Kuala Lumpur
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1,662 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Royale Chulan Kuala Lumpur
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Krabi
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This Chinese run hotel is not a five stars hotel with western standard. First of all the extremely cold environment (caused by air condition )every where we went at the hotel makes sure you catch cold the first week of your stay. The only logical reason to that me and my partner could find is because of all covered up... More 

Was this review helpful? Yes 3
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear HamidRezaMo, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on The Royale Chulan. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologise for... More 

Bangalore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very Good Hotel and worth the value for money. Efficient check in, Courteous staff ,sumptuous breakfast, spacious and clean rooms. Very Close to Important landmarks Like Petronos, KLCC and major shopping malls. Plenty of Restaurants close by in Pavillion Mall which is walkable within 5 minutes. House Keeping is a bit slow but it can be ignored for the other... More 

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear BangaloreRavishankar, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your kind words and vote of confidence in our service. We are constantly improving our services hence all honest feedback are taken seriously. We do hope that you will find time to visit Kuala Lumpur again and perhaps stay with us in order for us to serve... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel in quiet area of kl. Close walk to Pavillion Shopping Centre which has all the designer stores if you are into that type of shopping (Gucci, Versace, Chanel etc) but fantastic food court and reasonably priced. Price of taxi is very cheap so no need to walk in the heat! Hotel is 5 star all the way. Best... More 

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Anastasia C Warm greetiings from The Royale Chulan Kuala Lumpur! Thank you for your kind words and vote of confidence in our service. We are constantly improving our services hence all honest feedback are taken seriously. We do hope that you will find time to visit Kuala Lumpur again and perhaps stay with us in order for us to... More 

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing staff. 5 start service. The room that I was offered had few issues and when i called the front desk, help was send in a matter of few minutes. Could not fix the problem in the room and was offered another room immediately. I have travel to over 60 countries and stay in great hotels , but never one... More 

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear 444lili, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your review on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. May I say that my team and I are very grateful to hear of your good experience in our hotel. We hope that you will... More 

Brit in France
Top Contributor
162 reviews 162 reviews
55 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On first view, what's not to like here ? 5 star service, pleasant efficient staff, the amenities that you expect with a 5 star hotel, multiple restaurants, swimming pool, Spa, etc. Let me salute the exemplary attitude of the front desk, and of the hotel crew in general, they really did care if you were happy. If you had a... More 

Was this review helpful? Yes 3
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear ExiledNorthamptonian, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your review on TripAdvisor. We always look forward to our guests feedback on a daily basis, positive and negative, and rest assured we are constantly taking measures to ensure improvements with regards to maintenance and the quality of our service. I apologise for your unfortunate experience in... More 

New Zealand
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at other five star hotels in Kuala Lumpur but this one will be my hotel of choice when next I'm in this fabulous city. I was mesmerised by this hotel. From the outstanding water features out the front, to the grand staircases inside, to the super comfortable chesterfield suites in the lobby, my stay at Royale Chulan was... More 

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Bob-McGirkinshaw, Warm greetings from The Royale Chulan Kuala Lumpur! I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you... More 

Kolkata (Calcutta), India
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an excellent stay in the hotel- a fantastic beginning of a vacation with an upgrade to Deluxe Suite. This was a pleasant surprise indeed. The rooms are luxurious with view of the Petronas Towers. The staff very efficient and pleasant The hotel is conveniently located withinwalking distance of KLCC and malls. The breakfast is generous with a wide... More 

Was this review helpful? Yes 1
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear sreedevi_palit, Warm greetings from The Royale Chulan Kuala Lumpu!. Thank you for your review on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. May I say that my team and I are very grateful to hear of your good experience in our hotel. We hope that you will... More 

Bratislava, Slovakia
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Good quality hotel with convenient and good location for tourists. I recommend this hotel also to anyone going for sightseeing or shooppig. The biggest surprise was the breakfast menu. Just awesome selection from a huge huge variety of cuisines and goods. Really a big surprise

Was this review helpful? Yes 2
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear ZaChaR_BA, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for making us your preferred choice during your recent stay in Kuala Lumpur and glad that you enjoyed our buffet breakfast spread. We appreciate your feedback and comments. We hope you will find time to visit us again soon. Yours sincerely, Dato' Franz Swoboda General Manager More 

Halle
Contributor
13 reviews 13 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i have been in this hotel already twice and will return whenever i stay in kuala Lumpur.As already entitled,you get more than you pay.All works best behind the curtains and everybody smiles wherever you meet him.O.k.not always the other guests.The hotel is situated near the center of the city .Take enough money with you as you will buy more than... More 

Was this review helpful? Yes 1
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Lambertus +63, Warm greetings from The Royale Chulan Kuala Lumpur ! Thank you for your kind words and vote of confidence in our service. We are constantly improving our services hence all honest feedback are taken seriously. We do hope that you will find time to visit Kuala Lumpur and perhaps stay with us in order for us to... More 

Lille, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had an excellent moment in royale chulan hotel!! Awesome, Confortable, well located (petronas towers just 10 min walking), great swimming pool to relax after walking through the city. i recommend this hotel.

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Nicholas V, Warm greetings from The Royale Chulam Kuala Lumpur! Thank you for your stay and for kind words about our hotel. We are all delighted to hear that you had a pleasant stay with us. We look forward to seeing you again on your next trip to Kuala Lumpur! Yours sincerely, Dato' Franz Swoboda General Manager More 

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Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
Number of rooms: 402
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Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#9 Spa Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#13 Business Hotel in Kuala Lumpur
#14 Luxury Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur

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