We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royale Chulan Kuala Lumpur

Certificate of Excellence
5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Royale Chulan Kuala Lumpur
Professional photos View all
Browse nearby
The Royale Chulan Kuala Lumpur
Add Photo Write a Review

1,913 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,027
    608
    191
    56
    31
See reviews for
374
889
130
186
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (334)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1913)
  • Mar-May only
    (518)
  • Jun-Aug only
    (506)
  • Sep-Nov only
    (440)
  • Dec-Feb only
    (449)
All months
There are newer reviews for The Royale Chulan Kuala Lumpur
See the most recent reviews
Bath, United Kingdom
Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

Great location, just 8 mins walk away from the Kuala Lumpur Convention Centre, 15 from the Petronas towers, yet not too busy. The pool is a little bit cold, but nice and refreshing. Rooms very comfortable and clean, however slightly strange window into the bathroom. Room service was very nice, however once it took 90 mins to arrive!

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Charlie P, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on us. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologize for the... More 

Golden Beach, Queensland, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed three nights - got upgraded to next room up on arrival which was very hospitable of the hotel. The room was spacious and luxurious. Have read mixed reviews about this place n the past but we give a big thumbs up. A highlight was our final lunch at L'Heritage Restaurant. we were the only patrons and got very attentive... More 

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Doc1964001, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your review on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. May I say that my team and I are very grateful to hear of your good experience in our hotel. We hope that you will... More 

Perth, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We travelled as a family of 5, 2 adults and our 3 daughters. After a lot of research and emails to various hotels and friends recommendations we choose this hotel. Since we had 3 children we checked with the hotel about the cost for the 3rd child in the room. So we were very disappointed to arrive late and then... More 

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear elizabeth9944, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on us. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologise for the less-than-satisfied... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for 1 night, the room is large and clean. The buffet breakfast with a variety of choice. the staff are friendly and very helpful, give credit to a security called Gopinath, which is very helpful and friendly to help us get a taxi to our sightseeing location. Will definitely stay here for our next visit to KL.

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear howard y, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your kind words and vote of confidence in our service. We are constantly improving our services hence all honest feedback are taken seriously. We do hope that you will find time to visit Kuala Lumpur again and perhaps stay with us in order for us to... More 

Washington
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with great exterior and lobby. Really fell in love when I stepped in. The rooms were a bit smaller than we had expected but well decorated. I felt that the bathroom was nicely built but took more space making the room smaller. The staff were nice as well. I really loved the breakfast there. Location wise it is... More 

Was this review helpful? Yes 1
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear mary e, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for staying with us and on behalf of our team, may I say how grateful we are to hear of your positive experience in our hotel. Glad that you enjoyed the city attractions located nearby the hotel. We hope you will stay with us again in the... More 

Tasmania, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just finished a 3 night stay here!! Would defiantly recommend staying here, great value for money, location only a short walk to everything and most of all the staff are fantastic!! Thank-you for such a lovely start to our Malaysian holiday!!

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Breesgems, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for staying with us and on behalf of our team, may I say how grateful we are to hear of your positive experience in our hotel. We are pleased to know that you had a great stay and enjoyed the hotel facilities. We hope you will stay with... More 

ireland
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just back from a few days in this hotel.Great stay staff good fairly good location.Very busy hotel.Breakfast was the best of our stay.Great choices staff great and plenty of everything.We got to taste loads of different foods!Close to transport!

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear magnumsue, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for making us your preferred choice during your recent stay in Kuala Lumpur. We appreciate your feedback and comments and glad to know that you enjoy the daily buffet breakfast. We hope you will find time to visit us again soon. Yours sincerely, Dato' Franz Swoboda General Manager More 

Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a company dinner in the hotel during the Buka Puasa month, on the ground floor restaurant, and I have to say that for the price paid, it was a great experience. The variety and quantity of dishes was impressive. The price was only rm100nett, so of course, you don't expect oysters or sashimi, but the food overall was... More 

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear gabaleeli, Warm greetings from The Royale Chulan Kuala Lumpur, Thank you for your review on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. May I say that my team and I are very grateful to hear of your good experience during the Ramadhan Iftar . For your info,... More 

Ohio
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment you enter the property, you are greeted and treated like you're the most important person there. Very customer focused which made the experience even better. Staff are friendly and welcoming in every area of the hotel. Room was much bigger than I was expecting. Comfortable. Glad to have a balcony overlooking the pool with the top of... More 

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear worldtraveler1097867, Warm greetings from The Royale Chulan Kuala Lumpur! I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you... More 

Melbourne, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

My friend and I stayed for 3 nights. Check in was quick and easy. Staff were friendly and the concierge was helpful. The rooms were nice and clean and we had an amazing view from our balcony overlooking the pool. I don't even know where to start with the breakfast buffet, it was amazing. There were so many different food... More 

Was this review helpful? Yes
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear kristy1982, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your kind words and vote of confidence in our facilities and services . We are constantly improving our services hence all honest feedback are taken seriously. Glad to know that you enjoyed the buffet breakfast which is one of the hotel's attractive offers. We do hope that... More 

Hotel Review Summarization

What travelers say

  • Very good(23)
  • Star hotel(15)
  • Breakfast buffet(14)
  • Petronas Towers(9)
  • Pool area(9)
  • Friendly and helpful(7)
  • Club room(6)
  • Great location(6)
  • Twin tower(4)
  • Would definitely stay(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,750 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1379)
Viewed
Room/suite (342)
Viewed
Pool/beach area (84)
Viewed
Hotel & grounds (266)
Viewed
View from room (92)
Viewed
Family/play areas (8)
Viewed
Dining (187)
Viewed
Bathroom (134)
Viewed
Business center/function rooms (10)
Viewed
Other (256)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (350)
Viewed
Adult Pool (17)
Viewed
Amenities (42)
Viewed
Deluxe Twin Room (33)
Viewed
Kids Pool (4)
Viewed
One Bedroom Apartment (55)
Viewed
Premier Suite (59)
Viewed
Restaurants and Bars (85)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (2)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.8 mi away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#1 of 286 in Kuala Lumpur
4.5 of 5 stars 4,903 reviews
0.6 mi away
PARKROYAL Serviced Suites Kuala Lumpur
0.3 mi away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#5 of 286 in Kuala Lumpur
4.5 of 5 stars 7,335 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Sheraton Imperial Kuala Lumpur Hotel
0.7 mi away
Fraser Place Kuala Lumpur
Fraser Place Kuala Lumpur
#13 of 286 in Kuala Lumpur
4.5 of 5 stars 1,061 reviews
2.3 mi away
Le Meridien Kuala Lumpur
Le Meridien Kuala Lumpur
#24 of 286 in Kuala Lumpur
4.0 of 5 stars 1,841 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay