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All 254 Kuala Lumpur hotels

The Royale Chulan Kuala Lumpur

5.0 of 5 Hotel   |   5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
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Ranked #12 of 254 hotels in Kuala Lumpur
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1,283 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here when we were over from the Malaysian Grand Prix at the end of March 2014. We arrived late on in the evening and we were upgraded as soon as we arrived, into a beautiful room. The staff were very helpful and genuine and nothing was too much trouble. The decor was beautiful and the hotels public areas... More

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Perth, Australia
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in this gorgeous hotel for four nights during April. Great start... to be upgraded on arrival. The staff could not have been more pleasant, nor could the decor been more stunning.. Our room was comfortable, clean with a lovely view (although not of the twin towers). The breakfast buffet was very extensive... something to please everyone's taste. It was... More

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Bangalore, India
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed in a studio apartment for 2 weeks. Well appointed and large suite with an equally large bathroom. Ironing board and steam iron were provided which was useful in addition to a fridge, microwave, electric kettle and an induction cooktop. The Hotel is centrally located and a 2 min walk from Pavilion mall. Location is safe and the adjoining streets... More

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Cebu City, Philippines
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My kids and I stayed in this hotel for 2 nights. The architecture is beautiful, like a Malaysian palace in the heart of Bukit Bintang. Within walking distance the Pavilion mall, Petronas Twin Towers, KLCC. We hardly did any walking because it is quite sunny and warm and we didn't want our little kids to get tired so we took... More

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Geneva
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for 2 nights during the F1 Grand Prix. Good and quiet location. Ticks all the boxes and must be great for functions. Facilities are up to the 5 Star mark but in general the place lacked some character and the bar was deserted despite the great music videos and life band.

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Manila
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here Feb 6-8, when we arrived, A/C of our room was not working, they immediately sent people to check it and when they couldn't fix it, we were immediately given a new room. Good location, walking distance from the Pavilion Mall. Breakfast is okay.

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Adelaide, Australia
1 review
4 of 5 stars Reviewed 1 week ago

My friends and I really enjoyed the royale chulan hotel. The rooms were spacious and had a nice large bathroom. The barstaff in the lobby were very good and we spent a fair bit of time in there haha. The location is good too as its only a 5 min walk to the pavilion shopping centre. Breakfast had a good... More

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Denver
Top Contributor
87 reviews 87 reviews
54 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

So my title sums it up pretty well, but TripAdvisor wants me to use lots of words. We stayed 3 nights in March 2014. This hotel is clearly not deserving of 5 stars. During the course of this round-the-world excursion my wife and I have slept in everything from Himalayan "Tea House" shacks to 5 star Taj resorts and as... More

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PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear raymagee, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on The Royale Chulan. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologise for... More

Sydney, New South Wales, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is the second time I have stayed at Hotel Royale Chulan and It has been perfect again .Manan from the reception was very efficient and professional and the other staff were very courteous and helpful.The hotel was very clean and the room service, was very good.My room was very clean and made up everyday.I am going again to Kuala... More

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PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Shyamala, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your review on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. May I say that my team and I are very grateful to hear of your good experience in our hotel and stayed with us for... More

Montcherand, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We loved everything at Royale Chulan, check in was fast and efficient, The room was spacious and very cosy, with a big bathroom. No noise at night, very quiet. The whole staff was very nice and helpful. The buffet for breakfast was excellent, a great choice of Asian and continental food and drinks. Very good facilities, especially the big swimming... More

Was this review helpful? Yes 1
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Steve C, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your review on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. May I say that my team and I are very grateful to hear of your good experience in our hotel. We hope that you... More

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Additional Information about The Royale Chulan Kuala Lumpur

Also Known As:
The Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Address: 5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Kuala Lumpur
#8 Family Hotel in Kuala Lumpur
#11 Luxury Hotel in Kuala Lumpur
#15 Business Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
Official Description (provided by the hotel):
The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 
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