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The Royale Chulan Kuala Lumpur

5.0 of 5 5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
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Certificate of Excellence 2014
The Royale Chulan Kuala Lumpur
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The Royale Chulan Kuala Lumpur
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1,662 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairo, Egypt
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed today NEW

First of all we are a group of 3 friends currently staying at the Royale Chulan and we are having a blast! We booked the Frenzi Free Upgrade promotion and the room we got is way more than we had expected. It has a view of the swimming pool and the towers, cozy pillows and beds, spaciously accommodating three residents,... More 

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Newcastle upon Tyne, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed yesterday NEW

KL is the home of cheap 5 star hotels with good service and facilities- this isn't one of them. Yes the hotel is a 5 star, but the staff and service definitely are not. Reception staff are a little cold, but the service I have just experienced in the cafe on the ground floor is representative of a back street... More 

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West Midlands
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Location was great, Not too far to towers, and shops, staff very friendly and polite, fantastic pool, breakfast was amazing so much choice. Beds very comfy, spacious rooms great bathrooms. Would definitely go back if every in KL again

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We had a very pleasant stay at this spacious , clean and beautiful hotel. Loved the fact that it offered us the opportunity to stay in a traditional Malaysian themed environment. The room was very spacious with a big bathroom and very comfy beds. And the breakfast is to die for with the hugest variety of foods from different countries... More 

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Petaling Jaya, Malaysia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on New Year's eve because one of us had a NYE gig at the Curve. We were upgraded to a very pretty suite. Arrived in the afternoon for sound checks and had hi-tea while waiting. Very nice food and selection. Breakfast was pretty excellent too. The breakfast hall on the suite floor was very pleasant and elegantly decorated.... More 

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

this is a malay theme modern hotel with a very good value for money. The hotel is still relatively new. There is a lot of selection for breakfast. There is a nice balcony in the room and at night it is nice to have a cup of tea and listen to the live music.

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Brisbane, Australa
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Attended a wedding here 3 years ago. Did not stay at hotel. truly 5 star surrounds though. Awesome manicured lawns. Spent some time in the bar which is a classy establishment, if you're staying do not miss out on having a drink in the fine bar here. The wedding reception hall was huge!! A cavern!!! Considering there were hundreds of... More 

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Helsinki, Finland
Contributor
14 reviews 14 reviews
13 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This property is huge and there's lots of space including several bars and restaurants. Although some parts would require updating, it's still impressive. Rooms are very spacious and well equipped, ours had a balcony with views to Petronas Towers and the pool area (which is nice as well). Breakfast is just amazing with so many choices that it's impossible to... More 

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was first a bit nervous about booking this by reading some of the negative comments....but I booked it regardless and it was absolutely worth it. The hotel is very well maintained. We booked the premier room and the it was huge even the bathroom- the shower, tub and whole area was massive and all spotless. From entering through the... More 

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United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Grat hotel, lovely room and view of pool. Had room only so can not comment on breakfast. Close to Pavilions Shopping Mall. Stayed in December 2014 and what spoilt it for us was the entertainment in The Heritage. It was so loud and noisy that we could not spend any time in The Heritage, or take advantage of their special... More 

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PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Spencer1950, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking time off your busy schedule to review us on Tripadvisor. We regret the shortcomings you experienced during your recent stay with us. We have taken your comments seriously and rest assured, we have conducted an investigation into the matter and have already taken measures to ensure... More 

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Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
Number of rooms: 402
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Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#9 Spa Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#13 Business Hotel in Kuala Lumpur
#14 Luxury Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur

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