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All 268 Kuala Lumpur hotels

The Royale Chulan Kuala Lumpur

5.0 of 5 Hotel   |   5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
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Ranked #12 of 268 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed yesterday
0Nic0 Heemstede, The Netherlands
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1,432 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
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English first
Heemstede, The Netherlands
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed yesterday NEW

Very good hotel in the middle of KL. Good service, near the biggest shopping locations. Swimmingpool is very nice, good towels. The breakfast was the most complete we have ever had. I liked the fact that the hotel isn't that high as the most hotels in KL are.

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Leamington Spa, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Chulan with my wife and daughter in July 14. I have to say we were very impressed with the hotel, service levels and location. Rooms are very big for a city hotel and well appointed. The pool is a quiet a haven in a bustling city. The buffet breakfast is vast and one of the best... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Great place to stay. Close to town, big swimming pool, friendly and attentive staff and a massive breakfast buffet. Had no issues at all. You will probably need to taxi to where you want to go, especially in the heat of the afternoon, but that's fairly easy and cheap.

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Despite the rocky start, being told our reservation had been cancelled and having to clear up the misunderstanding, we had a wonderful stay for the first part of our honeymoon. The hotel is very grand and the general service was excellent. Staff were friendly and polite and willing to help. There was one person in particular at concierge ( can't... More

Was this review helpful? Yes 1
Melaka
Top Contributor
61 reviews 61 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel isn't that old - I remember staying here after their soft launch. I wanted to check in for 1 night, and handed the staff my reservation, printed out. She tried to check me in for 89 nights! We only found out because all our credit cards kept getting declined. Apparently this wasn't an isolated incident, because my colleague... More

Was this review helpful? Yes 2
Tripoli, Lebanon
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a honeymoon celebration. we had a very nice and spacious room, with some special offers concerning our event. The breakfast was great and very rich, the location is not bad but you may find better at the same price. The most important bad thing is the WiFi it was very bad always disconnecting and... More

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PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Kaleno1980, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your review on TripAdvisor. We always look forward to our guests feedback on a daily basis, positive and negative, and rest assured we are constantly taking measures to ensure improvements with regards to maintenance and the quality of our service. I apologize for the less-than-satisfying experience you... More

Changshu, China
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Not the first time we stay in The Royale Chunlan, but I thought it was about time to write a review ... Getting from the airport (of course, depending on traffic) doesn't take that much time ... You are first welcomed by the Petronas Towers located just near the hotel ... The hotel itself is very classy, well maintained and... More

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PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear mattcoq, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on us on your return stay. We welcome all your feedback and comments. Thank you for the generally positive gestures and kind words though I do wish that our spacious and cosy restaurants would have enticed... More

Seattle, Washington
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is perfect for sightseeing, you can basically walk to the Petronas Towers and it's very close to a monorail stop (about 5 minutes by foot). There are many options for shopping and dining very close to the hotel, from cheap fast food to more refined options. The hotel itself is nice, the reception area is... More

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PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Fabrizio80, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on The Royale Chulan. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologize for... More

Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for a nite. Property is fantastic - in terms of location quite convenient to shopping mall - surrounding are construction sites ongoing. The downside- a far bit of walking to the mall because this property is situated quite a distance away from the mall if you compared to the property "Prince hotel" which is just next to the mall.... More

Was this review helpful? Yes 1
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear blessmyfamily, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for making us your preferred choice during your recent stay in Kuala Lumpur. We appreciate your feedback and comments. We hope you will find time to visit us again soon Yours sincerely, Dato' Franz Swoboda General Manager More

Adelaide, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Location was brilliant. Close to the pavilion shopping mall, which had many shops, as well as food options for us to enjoy, which was great as we travelled during Ramadan. Room Was large and bed was very cosy. Room service was very efficient and food was delicious. Had a nice view of the Petronas towers which were beautifully lit at... More

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PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Josh L, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our ‘plus points’ and had a memorable time sight seeing in the city. We hope... More

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Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
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Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Kuala Lumpur #8 Family Hotel in Kuala Lumpur #11 Luxury Hotel in Kuala Lumpur #14 Romantic Hotel in Kuala Lumpur #15 Business Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 
Number of rooms
402

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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