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All 261 Kuala Lumpur hotels

The Royale Chulan Kuala Lumpur

5.0 of 5 Hotel   |   5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
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Ranked #13 of 261 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed yesterday
charmainedejonge perth
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1,388 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
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perth
1 review
5 of 5 stars Reviewed yesterday NEW

booked the royale chulan for 7 nights with breakfast excellent value excellent service staff could not do enough for you very friendly and helpful excellent location took us 3 days to discovered how close shopping malls and monorail was

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Seattle, Washington
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Royale Chulan KL was a pleasant surprise. I usually don't stay at 5 star establishments because I don't think they are generally worth the high cost, but the reasonable online price I found convinced me to try it out in KL. Location isn't exactly the best. The monorail/metro (Raja Chulan monorail station) is not really close, about 15 mins... More

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Manchester, United Kingdom
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a lovely hotel, the staff were very friendly, greeting you with a smile and a "welcome back" every time you returned. The room was very comfortable and clean. Breakfast was included and there was a whole range of western and Asian cuisines to choose from. The hotel is in easy walking distance of the Pavilion shopping mall and... More

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Singapore
Contributor
20 reviews 20 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

For a luxury hotel it was priced very reasonably, and it was in every aspect very good. Hotel premises was luxurious, bed and room were comfortable. Breakfast had a good spread. Only drawback is a design flaw in standing shower door, where soap water spills out into the bathroom floor..I hope the hotel will fix this design floor before any... More

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Kuala Lumpur, Malaysia
Top Contributor
66 reviews 66 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed in this hotel for a couple of nights during a business trip. The receptionist attitude was not good. But the hotel room was okay and the hotel is near to shopping malls like Pavilion. Their breakfast was good too as there was a few choices to choose from.

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Adelaide, Australia
Top Contributor
81 reviews 81 reviews
28 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm not usually someone who stays at 5 star hotels, so perhaps others here have higher expectations. But I had two nights in KL and the price of the Royale Chulan was comparable with other much lower rated hotels so I took it. And loved it. The hotel is a good location in the new part of the city, easy... More

Was this review helpful? Yes 2
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Mel904 Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for staying at the Royale Chulan and on behalf of our team, may I say how grateful we are to hear of your positive experience in our hotel. Glad to know that you enjoyed your stay and explored the city attractions nearby . We hope you will stay... More

Perth
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Royale Chulan for 4 nights with my wife. From the moment our taxi arrived and we were met by smiling and helpful staff the service at this hotel would have to be amongst the best we have ever experienced. Reception, concierge, housekeeping, restaurant - we met uniformly friendly and obliging staff who seemed genuinely interested in our... More

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PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear BoonyPerth, Warm greetings from The Royale Chulan Kuala Lumpur! I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you... More

Perth
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband arranged a weekend away for me and a friend. He booked a Mercedes $100AUD via the hotel to transfer us to the hotel. We were picked up in a Toyota SUV. The water in the SUV was warm. When we spoke to the concierge they refused to offer us any compensation or provide a car for the return... More

Was this review helpful? Yes 4
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Bestdress, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your review on TripAdvisor. We always look forward to our guests feedback on a daily basis, positive and negative, and rest assured we are constantly taking measures to ensure improvements with regards to the quality of our service. I apologise for your unfortunate experience that you had... More

Berlin, Germany
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is well located, the rooms are nice but can be a bit noisy since doors and windows are not soundproof. From the doors you can hear the people in the corridor and particularly your neighbors when they open and close their doors. From the windows you can hear lot of noise if there is a function, a wedding... More

Was this review helpful? Yes 4
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear renragkie, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on The Royale Chulan. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. Allow me to... More

Jakarta
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

I am regular traveller to KL for many purposes and tried many hotels in KL. This is a first time i stayed at royale chulan. The hotel is within walking distance from Pavilion, The buffet breakfast is good with many choices. The swimming pool looked good, but we didn't have time to use it. My room is clean and spacious.... More

Was this review helpful? Yes 6
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Ndr, Warm greetings from The Royale Chulan Kuala Lumpur! First allow me to thank you for your feedback on Tripadvisor. We take all comments very seriously so you can be rest assured; we are looking into the unfortunate incidents which have occurred to you during your stay with us. Allow me to also apologise on behalf of the management... More

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Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
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Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Kuala Lumpur #8 Family Hotel in Kuala Lumpur #12 Luxury Hotel in Kuala Lumpur #14 Business Hotel in Kuala Lumpur #16 Romantic Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 
Number of rooms
402

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