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The Royale Chulan Kuala Lumpur

Certificate of Excellence
5 Jalan Conlay, Kuala Lumpur 50450 , Malaysia
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What travelers say:
Very good
(23)
Star hotel
(15)
Breakfast buffet
(14)
The Royale Chulan Kuala Lumpur
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The Royale Chulan Kuala Lumpur
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1,791 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nilai
Contributor
15 reviews 15 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Room was super comfy. Love the apartment room. However didn't really spent time at the pool. Food and beverages serve at the pool cafe is very limited. Walking distance to everywhere (if u enjoy walking)

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Rotterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Let me first say that we liked our stay at The Royale Chulan. But something's have to be better if your a 5 star hotel. Our check-in was not so pleasant. The lady at the front office "Nora", was not friendly and customer orientated. Meaning we were checking in and had some questions. Asking these questions made this front office... More 

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Royale Chulan has all the charm of an original Malaysian hotel but was completed in 2011/12. For us the location was perfect as we are happy to walk around cities to get our bearings and to find unique locations. It is a 5 minute walk from Bukit Bintang and the Pavillion shopping centre and about a 15 minute walk... More 

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Brussels, Belgium
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great hotel with an amazing location (equidistant from Petronas towers and bukit bintang in a quiet side street). We had a big room with a huge bathroom, all nice and clean. Great swimming pool in the courtyard overlooking the towers. Big breakfast buffet with fresh eggs, fruit, all sorts of bread and whatever else you might want.... More 

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Hampshire, England
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were upgraded to an executive room on arrival. Staff were polite and helpful at all times. Room was spacious with a huge bed; bathroom facilities excellent with a fantastic shower. Everything was clean and inviting. Pool was good and inviting. The breakfast buffet is the best I have ever had as it had something for everyone and then some.... More 

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Essex
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything. Service, staff, bedrooms and facilities superb. Breakfast was amazing, choices to be had too numerous to mention and quality of food wonderful. I have travelled a lot and cannot remember receiving such good service or value for money anywhere. There was absolutely nothing to dislike.

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Toronto, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at Royale Chulan 3rd Mar -10th March 2015. Our stay was pleasant at this hotel. The hotel is rated a 5 star but personally I think it's a 4 star at best. We stayed in a Primier Double Room on the 5th floor a pool view. The hotel was huge with spacious lobby but it is tired looking. Sofas... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is huge & definitely a beautiful Grand Old Dame. It has beautiful architecture & the location of the hotel is just 5 mins walk to the Pavilion Shopping Centre on Bukit Bintang. As the hotel was probably built some time ago, the rooms are huge & beautifully maintained, however the aircon in the rooms may be in need... More 

Was this review helpful? Yes 1
Radley, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at the Royle Chulan. Our room was excellent with a comfy bed and great bath and shower. It was nice to have the outdoor pool and there was a massive choice at breakfast. Moreover, the staff were friendly and helpful and the hotel was conveniently located for seeing KL. I particularly enjoyed the delicious breakfast... More 

Was this review helpful? Yes 1
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear rc5061991, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your stay and for kind words about our hotel. We are all delighted to hear that you had a pleasant stay with us and enjoyed the hotel facilities. We look forward to seeing you again on your next trip to Kuala Lumpur! Yours sincerely, Dato' Franz Swoboda... More 

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