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All 274 Kuala Lumpur hotels

The 5 Elements Hotel

3.5 of 5 Hotel   |   Lot 243, Jalan Sultan (Chinatown), Kuala Lumpur 50000, Malaysia
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The 5 Elements Hotel
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Ranked #117 of 274 Hotels in Kuala Lumpur
A recent review
3 of 5 stars Reviewed July 20, 2014
cerios Oslo, Norway
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193 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for The 5 Elements Hotel
See the most recent reviews
Oslo, Norway
Top Contributor
56 reviews 56 reviews
35 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 20, 2014

Had one of the superior rooms in the 10th floor. The room had a nice layout, but they lacked a lot in the finish. Parts of the wall were spackled but not repainted yet and there were a lot of dust on everything higher than 1,70 meter. Like the shower head, on top of the tv etc. Everything below this... More

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The5Elements, General Manager at The 5 Elements Hotel, responded to this review

Dear cerios, Thank you for taking your time to share this review on your stay with us. We sincerely apologize for the shortcomings you’ve highlighted, and be assured that we are taking your comments seriously in improving our standards and facilities for our guests. We truly hope that we will have the chance to welcome you back in the near... More

Loch Sport, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 28, 2014

We have stayed here many times and are very happy with each stay. The location is ideally located to Monorail, Taxis & Buses. The Hop On Hop Off Bus has a stop at the front of the hotel. Try food at Tang City food court around the corner.

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The5Elements, General Manager at The 5 Elements Hotel, responded to this review

Dear Hanoman30, Thank you for taking your time sharing this lovely review of your recent stay with us. Knowing that this is not your first visit, we are very much pleased that we are able to maintain the level of service that you’ve enjoyed. We hope that we will have the chance to welcome you back here again in the... More

Mackay, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 31, 2014

This is the second time we have stayed here. It is a value for money hotel and centrally located. The rooms aren't flash but they are clean and comfortable. Staff are very polite an helpful. The breakfast is very basic, not much of a selection. Located right across the road from the night markets and only a short drive to... More

Was this review helpful? Yes 1
The5Elements, General Manager at The 5 Elements Hotel, responded to this review

Dear Fitzy05, Thank you very much for your time writing us this review on tripadvisor. We are glad that your stay with us have been good. We will however take note on some of the minor kinks throughout your stay in order to improve ourselves. We sincerely hope that we will have the chance to welcome you back here soon.... More

Hellendoorn, The Netherlands
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 30, 2014

It was a good hotel, I got a 1 person room. It had everything I needed, bathroom was really clean and good. The place is great, walk out the door, cross the street and you enter Jalan Petaling, Chinatown. Most things are in walking distance or 5 - 10 minutes cab. Great! The building is really high so you can... More

Was this review helpful? Yes 1
The5Elements, General Manager at The 5 Elements Hotel, responded to this review

Dear Jacomijn74, Thank you very much for sharing this lovely write up about your experience with us. We do strive to provide only the best to our guests, and knowing that you’ve enjoyed your time with us are very much appreciated. We look forward to welcoming you again here in Malaysia. Best Regards, The 5 Elements Hotel More

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 18, 2014 via mobile

This hotel is a nice place to stay it is central to Chinatown area and very close to Pentaling street and the night markets. The staff at the hotel are well mannered and polite the rooms are clean and tidy not the biggest rooms but still comfortable Breakfast is ok, the food is tasty enough. The hotel is walking distance... More

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The5Elements, General Manager at The 5 Elements Hotel, responded to this review

Dear roberthT6524LU, First of all thank you for choosing us as your place of stay in Kuala Lumpur. We are pleased to hear that your stay with us have been very much enjoyed. Your kind words are deeply appreciated by the whole team, and we sincerely hope that you will be back with us again in the near future. Kind... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed May 2, 2014

This Hotel is centrally location with both Putra line ( Pasar Seni station) and Star line (Plaza Rakyat) very convenient. Express bus terminal in Pudu Sentral . Please request a Local map from the front desk. Hotel staff friendly , room clean , security safe to stay . Hotel location in China Town so request for high floor to cut... More

Was this review helpful? Yes 1
The5Elements, General Manager at The 5 Elements Hotel, responded to this review

Dear David0545, We would like to thank you for sharing your experience with us on tripadvisor. We hope that your trip have been enjoyable. We apologize for the inconvenience you had with the noise, and be assured that we will work on improving the condition to provide only the best for our guests. We do hope that you will be... More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 5, 2014

Coming through KL for one night we decided after our stay at Hotel Sentral a few nights before we would try out something in China town. After reading several mixed reviews we thought the 5 elements would be good for us at just over £30/ night and a more central location m. I don't expect much for that price and... More

Was this review helpful? Yes 1
The5Elements, General Manager at The 5 Elements Hotel, responded to this review

Dear arkin73, Thank you for taking your time sharing with us this review on tripadvisor. We truly apologize for the condition of your room during your time with us. We assure you that we do not take matters such as this lightly, and we will ensure that necessary measures are taken in order to avoid this from happening again in... More

aurangabad
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 11, 2014

We found this to be a decent budget hotel to stay. To make it simpler, here is the rating scale (on a scale of 5): 1. Location: 5/5. Centrally Located in the busy Chinatown. A blessing for all the shopping freaks. UTC bus terminal close by. All the big food chains are close by and also great roadside dining options.... More

Was this review helpful? Yes 1
The5Elements, General Manager at The 5 Elements Hotel, responded to this review

Dear mmaitreya, Thank you for writing us this extensive review of us on tripadvisor. We are very pleased to hear that your experience with us have been good overall. We do however take note on the efficiency of our receptionist, and be assured that we will be taking necessary steps in order to provide our guests with better service. Again,... More

Beckenried
Contributor
20 reviews 20 reviews
16 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed January 10, 2014

Ask for the room at top floors to stay separated from the China Town noises. My room was truly clean (excluding windows), however the hotel does not propose anything apart the room. The breakfast was so-so.

Was this review helpful? Yes
The5Elements, Manager at The 5 Elements Hotel, responded to this review

Dear landzel, We appreciate your time spent on writing us this review on tripadvisor. We are glad that you have been enjoying your stay with us. We will assure you that the inconvenience you had regarding the noise and the quality of breakfast will be taken a look into, as we strive to provide our guest the best of what... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 27, 2013

Stayed for a night in their suite. No good at all. There was no living room! 2 single bed at one corner (no door) and 2 double bed at the other. There is only 1 bathroom with shower area while the other I would call it a toilet. Worst experience I ever had was on the next morning, while having... More

Was this review helpful? Yes 2
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Additional Information about The 5 Elements Hotel

Address: Lot 243, Jalan Sultan (Chinatown), Kuala Lumpur 50000, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The 5 Elements Hotel 3.5*
Number of rooms: 104
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