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All 270 Kuala Lumpur hotels

Imperial Hotel

76-80 Cangkat Bukit Bintang, Kuala Lumpur 50200, Malaysia
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Imperial Hotel
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Ranked #150 of 270 Hotels in Kuala Lumpur
A recent review
3 of 5 stars Reviewed August 5, 2014
yzQaLo Quezon City, Philippines
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38 reviews from our community

Traveler rating
    6
    9
    17
    3
    3
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19
9
1
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Quezon City, Philippines
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 5, 2014

2nd time around to use this hotel while in Kuala Lumpur. We picked this hotel because it was relatively cheaper than the other hotels near Jalan Alor. Rooms were okay, but don't expect a 5-star rooms. Location was really good, as this is just in front of Jalan Alor, where you can find hawker restaurants and stalls. It is walking... More

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Tawau, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 21, 2014

The check in process was quite slow. Rooms was not that clean. The Front counter staff not very friendly. The location of the hotel is okay nearby to shopping malls , BB plaza, Sungai Wang, Pavillion. No food outlet anyway outside plenty of food stalls.

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Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 14, 2014

This hotel located in the great location of bukit bintang. The front desk staff was helpful and friendly. However, the housekeeping staff was extremelly lazy.It happen that the bed cover got a little oinment spot, on the next day, the housekeeping staff called us directly to the room with a very unfriendly voice. The lady said we damage the bed... More

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Bali, Indonesia
Top Contributor
63 reviews 63 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed March 16, 2014

Located at most busy cross street Cangkat Bukit Bintang. An old average business hotel that need do a lot of renovation. Their room and amenities were old fashioned and worn. you could feel the dust on the carpet under your feet. The Service just Okay but nothing special. They should do more effort on cleanliness and do a huge renovation... More

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Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 16, 2013

this is the revisit trip to Kuala lumpur with my family member. Remember my previous trip i had stay in this hotel before...almost 4 years ago. This second trip i will be going for a 2 week vacation in Kuala lumpur and genting. Notice there is a difference with this hotel, things had been upgraded and have the staff still... More

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1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 18, 2013 via mobile

on the 13th september 2013, our rooms 502and 503were being broken into. all of our luggages being cut open and ransacked and personal belonging stolen.according to the cctv, 2 chinese guys had some sort of a masterkey.they went from floor to floor trying to open doors,unfortunately they managed to open our room door.we notified the hotel security and they told... More

Was this review helpful? Yes 13
singapore
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 5, 2013 via mobile

I stayed at imperial Hotel on April 2013. One of the good point is the location is excellent. You just need to cross the road and you can find many restaurant with a good food. However, the customer service is really worst. I really suggest the management to conduct a hospitality trainning. I got the room with the leak of... More

Was this review helpful? Yes 2
Dhaka City, Bangladesh
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 3, 2013

Imperial Hotel is at Bukit Bintang from where u can catch Taxi, monorail, Hop-on Hop-off bus to go to your destination. The famous H&M shop, BB Plaza, 88* Fahrenheit, Surya KLCC is at walking Distance. The hotel has no restaurant and there is no need of it, because there are lots of Chinese restaurants in front of the hotel, lots... More

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Karachi, Pakistan
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2013 via mobile

I stayed with my family twice during month of June, the have changed a lot since I have staying on it 2005, the rooms are big and very spacious but if prices can be little more economical it can be a perfect place to stay but I will still stay again in this hotel if I'll be in kl again

Was this review helpful? Yes 2
Malaysia
Top Contributor
119 reviews 119 reviews
110 hotel reviews
145 helpful votes 145 helpful votes
2 of 5 stars Reviewed June 4, 2013

With the rate they charge, maybe it is not qualify as budget hotel. The room is super basic, air conditioning, hot water, no hair dryer, no free wifi (they asked for RM5/day for wifi). Acceptable cleanliness, except the carpet is not very clean/dusty, and no slippers were provide. One of the room given has no window, therefore, poor ventilation. And... More

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Additional Information about Imperial Hotel

Address: 76-80 Cangkat Bukit Bintang, Kuala Lumpur 50200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
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