Perfect place for a city trip, clean, friendly, good located and not expensive. They are only a bit pushy with selling excursions. Though we booked a car for 9 days through them and we got a good price and car. more

Fantastic Location, next to a pretty classy mall. Room is comfortable with just enough space to move around. Efficient service. Love it, will definitely recommend this hotel to a friend. more

Stayed in this hotel for 3 days in August 09 with my husband and 7 months old daughter. Entrance into the hotel was quite hidden, we went into wrong hotel.The receptionist served us in a stress and serious manner. We felt very uncomfortable. The room size was ok, the carpet was dirty and the corner of bathroom tiles cover with... more

Luxurious Hotel - friendly and excellent staff - very good service - I had a buffet dinner and the food was delicious and great value again. The noodles might have been a bit hotter but that may always be a problem with a buffet dinner, depending on the time that one is sampling the buffet food. On the whole, This... more

Upon check in (around 4.30pm), my group was told that 1 of our 3 rooms was not ready. At 2.30am when we returned to the hotel, the room was still not tidied up. When we brought the matter up to the Duty Manager, he was not apologetic at all. He simply said that the hotel was full and the staff... more

We have stayed at a few hotyels in KL and we found this to be our new favourite. Check in was super quick and the hotel staff were lovely and spoke good english, nothing was to much trouble and we were ungraded to a better room. Breakfast was delicious and there freshly baked sundried tomato bread was to die for.... more

We stayed in the Royal Bintang for 2 nights at the beginning of our trip. It is in a convenient location for the main sights, a half hour walk to Menara Tower and Petronas. There is a Monorail station (Imbi station) behind the hotel where you can get a train from KL Central and connecting trains to/from the airport. It’s... more

The housekeeping operator was rude and agitated when we called, she picked up the phone and asked ' what do you want now?' I was taken aback. Overall the staffs were not helpful and definitely not professional. When I tried to feedback to the Duty Manager, she gave me her name and challenged me to complain. I'll just take it... more

This hotel has a great location if you want to be in the heart of KL in Bukit Bintang. There are a lot of shopping malls in easy (5-10 min) walking distance. The eating options are unlimited around the hotel. The rooms are very comfortable and have all the amenities. One should request for a Petronas Tower facing room, it... more