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Piccolo Hotel

101 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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1 room 1 guest
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828 Reviews from our TripAdvisor Community

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Traveler rating
    171
    426
    150
    49
    32
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121
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (828)
  • Mar-May only
    (218)
  • Jun-Aug only
    (276)
  • Sep-Nov only
    (199)
  • Dec-Feb only
    (135)
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Singapore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

booked for 2 nights with 2 of my friends.. checked in and they asked for a 300RM deposit which was returned when we checked out.. room was spacious, and clean.. wifi was fast.. stayed in a deluxe room and it is big enough for 3 persons.. there are shopping centres nearby so it is very convenient.. Jalan Alor is a... More 

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Jakarta, Indonesia
Level Contributor
8 reviews
4 of 5 stars Reviewed 5 days ago NEW

I spent four days in Piccolo on my last visit in KL. It was convenience hotel to stay for short term vacation. It is located in heart of KL, Bukit Bintang (Bintang Walk), which is the center of entertainment attraction and shopping center. Just a walk distance from Pavillion Shopping Mall, Sephora, Lot 10 Shopping Mall and Starhill Gallery, etc.... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
12 reviews
4 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

No maintenance, bath drainage was not working. Poor cleaning, dust under bed and on mirrors. Only 2 towels in the room and sometime they forget to put it !! The hotel asks for RM 300 as a safety deposit which is not mentioned in the terms and conditions and they also refused to show any legal policy for that.

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Sydney, New South Wales, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent 6 nights in this Hotel and I have only good things to say about them.The staff were very friendly and my room 316 was NOT nosy as others are complaining.There is renovations going on but the Hotel is so very convenient to shops,Sungei Wang, Lot 10 , restaurants, transport etc it is in a perfect location.The breakfast is... More 

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Perth
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I had previously stayed a hotel across the road on another trip to KL, but this time i was on more of a budget so decided to try this one. I will definantly stay here again as it such good value in a fantastic location for shopping. The rooms are very modern and clean and staff are friendly. We requested... More 

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Kuala Lumpur
Level Contributor
87 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed 1 week ago

First i was given a room which was not my booked room type. Only when I showed the pictures in Agoda the staff was willing to provide. The original staff handeling me hardly spoke english. Both the sheets as the bed cover were stained. On top of that i left with a clear case of bed bugs. The room interior... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Hotel is located in a very convenience and central location next to the top end shopping complex and plazas. That's the only positive thing I can say for this place. I do not recommend this hotel to anyone. When we arrived and checked into our room our facilities weren’t in order and functional: -Phone not working -fridge broke down -Safety... More 

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Singapore, null, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked 4 rooms for our family of 8. No point of booking the rooms in advance as we were all separated into different floors which is so inconvenient. Was told by front desk that rooms is subject to availability. Mehhs. Be prepared to pay a deposit of RM300 in cash or credit card for each room u booked. We... More 

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Birmingham, United Kingdom
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel must be the most disgusting, dirty, filthy hotel in the whole of malaysia. We booked for the good location and relative good price. We booked am executive room. When we got to the hotel we were greeted by dirty towels for visitors to clean their feet rather than mats!! We checked in. Got to the lifts they were... More 

Was this review helpful? Yes 1
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear MandW108, We sincerely apologize for the unsightly occurrence and experience that you have faced whilst your stay with us. We are already in the midst of addressing the issue at hand. We assure you that your comment will be taken in serious consideration and we will ensure that the matter will be resolved amicably. We are always looking to... More 

Москва
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Chan Brothers - booking & check in... very good Highly recommended too. Piccolo hotel is at a Great Location in Bukit Bintang.. Deco & Cleanliness - excellence Comfort - excellence Value for money hotel... Highly recommended.

Review collected in partnership with Chanbrothershotels.com

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear M5197OX, We are so grateful for your comment and will be sure to increase the level of satisfaction in your next stay with us. More 

Hotel Review Summarization

What travelers say

  • Shopping mall(7)
  • Very clean(4)
  • Free wifi(4)
  • Very good(3)
  • Food court(3)
  • Clean and modern(3)
  • Monorail station(3)
Questions? Get answers from hotel staff and past guests. Ask a question

532 photos of this hotel

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Room/suite (139)
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Bathroom (42)
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Hotel & grounds (39)
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View from room (10)
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Dining (4)
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Pool/beach area (3)
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Other (98)

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Amenities (2)
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Deluxe Double Twin Room (25)
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Deluxe King Room (32)
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Executive Studio Suite (34)
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Studio Suite (36)
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Superior Room (32)
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The Hotel (29)

Management photos: Courtesy of the property manager

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All management photos (7)
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Hotel & grounds (2)
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Business center/function rooms (2)
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Room/suite (3)
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