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Piccolo Hotel

Hotel website
101 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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Piccolo Hotel
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796 Reviews from our TripAdvisor Community

Traveler rating
    165
    415
    145
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    25
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (796)
  • Mar-May only
    (218)
  • Jun-Aug only
    (244)
  • Sep-Nov only
    (199)
  • Dec-Feb only
    (135)
All months
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

I've often used Piccolo Hotel over the years - from when it opened. Clearly, it is wonderfully located. The rooms are spacious, the bed comfortable. The ongoing fail has always been that rooms facing Jalan Bukit Bintang are noisy due to the unnecessarily loud noise from the two bars below. The service has always been good - this time was... More 

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear Mr. Bruce M, Thank you very much for taking the time to post your review about your recent stay with us. We appreciate your feedback about our product and, more specifically, our team. Customer service is what we pride ourselves in and the little "extra wows" go a long way. We will be sure to share your comments with... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Firstly location wise was good. Just a walking distance to Pavilion Mall, Fahrenheit 88 anad Lot 10. It's also near to their train station (Bukit Bintang). There a linkway that leads you to KLCC from Pavilion. So getting around places is not a problem. There's a few bars and cafe near Changkat area which is just a walking distance from... More 

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear Haiizum B, Thank you for your review. We appreciate the positive comments regarding overall experience and the adaptability into our room design during your stay. Thank you for choosing to stay at Piccolo Hotel and we look forward to your next visit with your friends. More 

Singapore, Singapore
2 of 5 stars Reviewed 5 days ago NEW

Used to stay here very often for my biz trips to KL for the past 4 years but must admit my last stay in June this year was disappointing and unpleasant. Cockroaches were seen on the floor for 2 consecutive nights. Towels given were dirty. Hair dryer remained faulty despite reporting the matter to the reception.

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear AK57E, Thank you for your review. First & foremost, please accept my sincerest apologies with regards to your room. I have personally requested our Executive Housekeeper to look into this issues and continuous training to be carried out so as not to compromise on guests room quality. We hope you will allow us to redeem ourselves and to continue... More 

Medan, Indonesia
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed 4D3N in a room with breakfast for 2 persons...They didn't matter I brought along my 4 and 6 years old kids. That was nice and we were thankful. Not like other hotels that strictly require to pay, despite of they just can eat a little.

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear Fanny G, Thank you for great review. We are delighted to know that your stay with family went smoothly and that you were pleased with the room accommodation and services rendered. Thanking you for choosing to stay at Piccolo Hotel and we look forward to welcoming you back. More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for a night with a friend on a shopping rendezvous! I must say that the rooms are comfy! Everything in the room was on point, there's nothing negative to say. It's very near to the one lot shopping mall. And if you are an explorer, you can definitely walk to berjaya time square. You do not have... More 

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear Jan-nified, Thank you for taking time to share with us the great news about you stay! We are delighted to hear you enjoyed our property. We really appreciate your positive feedback. Once again, thank you for staying at Piccolo Hotel and we look forward to having you and friends to stay with us in the future. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at Piccolo Hotel twice now. I am a solo female who travels for business. I have stayed in an Executive Room both times and the rooms are enormous and well decorated. The location is perfect and so convenient for travellers, but a warning that there are constantly traffic jams along the hotel which can sometimes make it... More 

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear impossiblekitten, Thank you for staying with us recently. Please accept my sincere apologies to the mishaps you have encountered; I have personally requested our Executive Housekeeper to look into this issues and continuous training to be carried out so as not to compromise on guests room quality. Thank you for your kind understanding during your stay with us and... More 

Singapore, Singapore
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

My second visit to Bukit Bintang. 4D3N at Piccolo Hotel - the hotel is like what most reviews stated: strategically located. Less than a minute walk to Lot 10 and Fahrenheit 88. Less than 10 minutes walk to Pavilion Mall and Sungei Wang Plaza. The front office service was acceptable - few staffs provided good customer service, especially the chinese... More 

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear JANNEEWAWA, Thank you so much for your generous comments and detailed insight into our area. Your most positive review will definitely help us in attaining the level of service. Our periodic maintenance is on schedule and we will ensure that all matters will be dealt with prudently. We are always looking at ways to better serve our guests. We... More 

Pontianak
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I would like to comment about my stay in piccolo hotel. first day I arrived. The refrigerator is not working. So I must call to replace it. Than the closet flush button is jam. And need 3 times for the mechanic to fix it. Note: 3 times. There aren't feet doormat in room. I must ask to have it. But... More 

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear Mr. Wiyan W, We apologize for the inconvenience that arise whilst your stay with us. We will look into the matters that were associated to your displeasure and will resolve it amicably. Thank you so much for your patronage as we look forward to serving you better on your next stay. More 

Jakarta, Indonesia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very strategic located, at Bukit Bintang area, just 1 block from Pavilion Mall. I stayed at room no. 817 at 8th floor. It's an Executive room and has a very good size with extended sitting area. Room was clean,bright (facing Pavilion Mall), very good wifi (strong and fast), and the price is very reasonable. Service is good... More 

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear Wulan, We thank you so much for your comments as well as your stay with us. We assure that we are always sensitive to the needs of our guests and assure steps have already been in place to ensure that the “no smoking floors” will be strictly supervised. We do implement a ruling that any perpetrators of the no... More 

Singapore, Singapore
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I always choose this hotel for its location and rates. Not that expensive as compared to other hotels and hotel is located in bukit bintang area with Lot 10 on its left and fahrenheit shopping mall on its right. Walk 5-10 mins down to the right, it's starhill and pavillion mall. However, the exterior of the hotel requires an overhaul.... More 

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear ili_raiesa, Thank you for patronage and comments. We apologize for the unsightly manner of the room that you have stayed in and we assure you that it is in our best interest to ensure that all rooms are up to standards and cleanliness is our main concern. We do our periodic maintenance often and assure you that all issues... More 

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Room/suite (139)
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Bathroom (42)
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Amenities (2)
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Deluxe Double Twin Room (25)
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Deluxe King Room (32)
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Executive Studio Suite (34)
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Studio Suite (36)
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Superior Room (32)
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The Hotel (29)

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