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Piccolo Hotel

Hotel website
101 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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769 reviews from our community

Traveler rating
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    138
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Located strategically within the Golden Triangle, shopping centers, malls, and stores are all within walking distance, with the nearest mall just beside the hotel. The deluxe room was more spacious than expected. The lighting made the room more comfortable to stay in. Although the room was clean enough, periodic maintenance is still required since some dust & crack around the... More 

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The Netherlands
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This place is in the middle of the hustle and bustle of bukit bintang and just a walk of all the shopping, food and the patronas towers. We could not find the reception directly because it was all the way in the back. At the entry ob the left they were having some remodeling/construction it looked a little bit messy... More 

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Kuala Lumpur, Malaysia
Top Contributor
75 reviews 75 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Diving is one of my favorite past. Thus I am especially appreciative to the pictures hanging throughout the hotel of creatures and plants one could find under the sea. Overall the hotel meets most expectations for its range. Location is probably its main selling point. Note that the bathroom inside the room is wholly partitioned with frosted glass. It's only... More 

Was this review helpful? Yes 2
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear HYJ10, Thank you for taking the time to post a review of your stay with us. We are glad that, like the majority of our guests, you found our location and pictures in the room that is themed as "Marine Inspired" is refreshing. We look forward to your next stay with us soon. With Best Regards, More 

Singapore, Singapore
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

centrally located, near to Lot10 & Pavillion. Room quality is nice however not the front line staff who is most of the time not friendly. The room service always knocks on the door every morning even after we indicate "Do not Disturb" / "Cleaning not required" sign. Improvement on quality service for staffs and also a renovation will do good... More 

Was this review helpful? Yes 1
London
Contributor
20 reviews 20 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Decent, quiet,modern room with solid walls. (Never heard a sound from inside the hotel or other rooms). Superb location. Helpful concierge and duty manager who listen and respond to individual needs and requests. Breakfast so-so. Don't be put off by the other reviews - if you want to be in the middle of the shopping, dining and nightlife and can't... More 

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Just an ok hotel. Breakfast was just fair, restaurant and bar at ground floor entrance was atrocious. Room was clean, shower didn't work properly. Front of desk were moderately helpful, luckily we had friends recommendations so didn't rely on their help.

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Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear Cathy G, Thank you for the review. We are sorry that we failed to meet your expectations and would like to assure you that we are taking your comments on board and that we are looking into the issues highlighted in your review. The outlets at our lobby are tenants and we assure you that they would be ending... More 

Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Experience starts which checkin … and no smiles at the reception, concierge was rather helpful, part of reception area was well lit but part of areas close to bar looked like a dead space. The coffee shop is closed most of the time. I had booked extra bed which was not setup until mid of the night, we requested extra... More 

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The location is the best when it comes to getting around KL and its attractions mainly the shopping spots and the night life. Rooms are pretty chic and the bedding comfy but if you intend to have an early night's rest, this is definitely the worst choice you can possible make. The problem is that the window quality is the... More 

Was this review helpful? Yes 1
Kuching, Malaysia
Contributor
19 reviews 19 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No smiles at the reception. The reception area is well lit but the rest of the hotel lobby is darkened, like a back alley. The coffee shop is closed most of the time. The superior double room I stayed in was small but the drawers and fridge were cleverly hidden in the walls. However there were stains on the coffee... More 

Was this review helpful? Yes 1
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear KopiGian, Thank you for your comments. We are glad that, like the majority of our guests, you found our location convenient but regret that your overall experience did not live up to your expectations. We are sorry that we failed to meet your expectations and would like to assure you that we are taking your comments on board and... More 

Sydney, Australia
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Dated hotel offering very basic accommodation. Some staff are courteous but others are down right rude or abrupt. We had a room with an adjoining door and we could hear the people coughing and their TV on till up to 2am in the morning. The air conditioning worked well but created a humming noise even with the fan turned down... More 

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear pandt2013, On behalf of the Hotel, we would like to sincerely apologize for the undesirable experience that you have faced whilst your stay at our premises. The outlets at our lobby are tenants and we assure you that they would be ending their tenancy with us very soon. As for the paddlers outside our premises, the local authorities have... More 

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