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All 270 Kuala Lumpur hotels

Piccolo Hotel

4.0 of 5 Hotel   |   101 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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Ranked #53 of 270 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 1 week ago
MrsCekic Brisbane, Australia
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682 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed in this hotel for 3 nights and it was OK. The hotel location is excellent. The room was clean. The view of our room was a huge concrete ugly building and windows but we did not care much as we only used the hotel to sleep at night and did not spend any time there. If you have... More

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Surfers Paradise, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The location was there, the room was good, but there was something missing from the rest. Did not feel that there was much interaction from staff members, or really none at all. I really enjoyed being able to walk outside and everything was there- the shops, the bars, the restaurants, the people! That was definitely a plus and the hotel... More

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Sydney, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Staying for 4 weeks in the Piccolo Hotel I can say that I did enjoy my time there based on the location only. It is situated within 2 minutes walk of 5 malls, easy access to transport, restraunts and a brisk 15 minute walk to the Petronas Towers. From this point of view I was more than satisfied with where... More

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

This is our 2nd time staying at Piccolo Hotel. We were there for four nights in the executive suite and this hotel has gotten worst than my first stay. Our bed sheets had stains, sofa with cigarette burns (it was a non smoking room), housekeeping skipped cleaning our room for a day and no taxi service by bell service/security in... More

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Singapore
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Piccolo has been choice for hotel whenever I'm in KL because of the proximity to Pavillion and Bt Bintang area. I've stayed there more than 5 times. Though location is good it's marred with deteriorating service at each return. Where there was once excellent and personal service (e.g. A front manager who allowed an early check-in cos he saw how... More

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Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear Azeanni, Thank you for being our loyal guests for the last 5 years, Please do accept my sincere apologies for not being able to accord you an early check-in as during the day that you arrived, the hotel were running full occupancy and there were no available rooms yet. We would have accord if there was any. Please rest... More

Top Contributor
103 reviews 103 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Just average. The rooms have an uneasy design with frosty glass shower and bath. Very unnecessary. The water pressure is not constant. The staff not very friendly and not much informed of surroundings and how to get by to places. "Just get a taxi sir". I found by myself that I could get to mid valley by monorail and LRT.... More

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Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear jfjlawai, My sincere apologies for the inconvenience caused during your recent stay with us. I have noted with concern your comment about our staff ‘unfriendliness’ and will assure you that constant training will continue so as not to compromise on guests expectation. Your other comments are valuable and necessary in our efforts to improve our service standards. Please rest... More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed here five nights with may partner & would definitely recommend if your here for food and shopping. It was so close to everything! Room was clean & the massage is a must try! one of the best places! Only thing is if your travelling with friends it can be a bit awkward as the shower & toilet have a... More

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Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear s2Jens2, Thank you for your kind remarks during your recent stay. The hotel design can be quite ‘modern’ and we do have some guests who either like it or not used to it. As the door is frosted, privacy is assured. We look forward to serving you again soon when you visit Kuala Lumpur, Malaysia next. Warm regards, More

Medan, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 5, 2014

This is not my first stay at this hotel...I like to stay here cause the location in the middle of town n around is shopping area also just need few minutes walk to Alor street (most famous local street food). But this time a lil bit different since last time about a year ago I stayed. This time the reception... More

Was this review helpful? Yes 1
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear ainiechai, Please accept my sincere apologies during your stay that have caused you much inconvenience. I will personally ensure that all staff be send for constant training so as not to compromise on guests quality & expectation. Please rest assured that we are all committed and are working hard to continuously improve the quality of our service. Thank you... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

Nice and clean hotel and I love the room configuration. The only shortfall is that the hotel don't provide hair conditioner and the hot water is not constant, you get rush of water being too hot and water too cold while showering. Shopping centres are just steps away and a convenient store. I have problem finding breakfast in the morning... More

Was this review helpful? Yes
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear TayChris, Thank you for your recent stay with us. For your info, the shampoo provided is a combined 2 in 1 (shampoo with conditioner in 1 bottle) hence, there is no separate conditioner provided. Thank you for highlighting to us regard to the inconsistency of the hot & cold water from the shower, I have since requested our Engineering... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 1, 2014 via mobile

Stayed two nights as we were passing through KL and thought 'why not stay for a bit?'. Location is unbeatable for a short 2 day trip; almost next door to about 4 shopping malls, lots of bars, places to eat etc. We walked to Petronas towers and KL tower using the air conditioned (what else?!) Bukit Bintang walkway. Dead easy.... More

Was this review helpful? Yes 2
Dianne T, General Manager at Piccolo Hotel, responded to this review

Dear RobSolman, Thank you for staying with us recently. I am glad that you enjoyed your short stay with us and find our team extending their best services to you of whom I will convey your kind remarks & compliments to them. And yes, we have many guests who find our ‘Island sink’ to be unique and ‘cute’. We look... More

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Additional Information about Piccolo Hotel

Address: 101 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Piccolo Hotel 4*
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Also Known As:
Piccolo Hotel Kuala Lumpur

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