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The Gardens Hotel & Residences

5.0 of 5
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Hotel amenities
The Gardens Hotel & Residences
Ranked #33 of 231 hotels in Kuala Lumpur
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447 reviews from our community

Traveler rating
    113
    226
    75
    11
    22
See reviews for
Families
113
 
Couples
67
 
Solo
30
 
Business
131
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 23, 2013 NEW via mobile

I stayed at this hotel in Feb 2013. Our office is in Gardens, so it was the most convenient location. The location wise, it's great. One of the largest shopping complex in SE Asia being adjoined means you dont have a problem finding food. You may have a problem choosing one, though. :-) There are a few supermarkets in The... More

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Singapore, Singapore
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW

Overall a good hotel, and the best part is that it is located in mid valley next to ( almost inside ) a Hugh big shipping mall - which makes shopping and food so convenient You have all the coffee shops, food courts, and restaurant, and also a health supermarket, hypermarket and pharmacy. As well as all the brands you... More

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Singapore
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW

Hotel Room is clean, well kept & conditioned with one of the best Breakfast spreads available. - will insist on trying their fresh made Roti Channai Reasonably located near offices of numerous MNCs and accessible to most National Corporation of Malaysia Most shopping, amenities & food are easily accessible @ Mid Valley (Right Beside Hotel) Will definitely be back ...

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See 7 more reviews by ChristopherK226 for Kuala Lumpur
Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2013

It's a great place to stay if you do not want the hassle of getting out in the heat or downpour and face the traffic and congestion. It's midway between Petaling Jaya and KL city, close to Little India and Sentral Station The hotel is linked to 2 great shopping malls with all the latest international designer shops, fantastic choice... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 14, 2013

If you have to work close to Mid valley in KL this hotel is worth checking out. Nothing amazing but all very convenient as then you are not trapped in traffic. The hotel is attached to a premium shopping mall so if you need to do a bit of shopping you have plenty of choice, quite a few restaurant are... More

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Dubai
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2013

It was the right choice, despite the fact that it was 15 minutes by taxi from the city. The hotel was very good in every aspect. And it has 2 malls right beneath it, one for brands and the other for everything else. Perfect value for money and the breakfast was pretty tasty. If you get access to the lounge... More

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CommunicationsMgr, Jaclyn Low at The Gardens Hotel & Residences, responded to this review
May 13, 2013

Dear Reviewer, Thank you for your kind comments regarding your recent stay at The Gardens Hotel & Residences Kuala Lumpur. We are very pleased that you enjoyed your stay as mush as we enjoyed having you with us. We truly appreciate your feedback and thank you for commenting in Trip Advisor site. We look forward to welcoming you back soon. More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 11, 2013

Was in KL recently for a business trip and stayed in this hotel because of its convenient location in Mid Valley. I was told it is a 5 star hotel. But was dissapointed as the room looked a bit tired with stained carpet. Bathroom entrance sliding door was not working and we were like having a tug of war with... More

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CommunicationsMgr, Jaclyn Low at The Gardens Hotel & Residences, responded to this review
May 13, 2013

Dear Reviewer, Thank you for writing in to Trip Advisor site. We note all your comments and have your valuable feedback with the Management team. However, we would appreciate if you could send us an email to commkul@gardenshtlres.com with the room number you stayed in as we would like to conduct a thorough check. We are somewhat surprised with the... More

Moscow, Russia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 9, 2013

With visiting KL for business and leisure, this property has all comfortable benefits. Good bedding, great showers, nice staff and very convenient location. Housekeeping could do a little more to clean the apartment, not only make the beds.

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CommunicationsMgr, Jaclyn Low at The Gardens Hotel & Residences, responded to this review
May 13, 2013

Dear Reviewer, Thank you for your recent stay at The Gardens Hotel & Residences Kuala Lumpur. We appreciate your kind feedback and note your comment on housekeeping which we will look into improving. We are grateful that you have shared your stay experience in Trip Advisor site. Once again, thank you. More

Melbourne, Australia
1 review
4 of 5 stars Reviewed May 9, 2013

Was recently here in KL for a biz trip. My company gave me a list of hotels to choose from and I opted to come back to the Gardens as I liked the location and convenience. Everything was great. Was even caught by surprise that the management took the trouble to "reward" thier repeated customers which is not a common... More

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CommunicationsMgr, Jaclyn Low at The Gardens Hotel & Residences, responded to this review
May 12, 2013

Dear Ed, Thank you for your sharing your recent stay experience at The Gardens Hotel & Residences. We are very pleased that you have returned to stay as our honoured guest and we are delighted to know that once again, you have enjoyed our hospitality. We note your comments regarding the windows and for your information, we do run a... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2013

If you want somewhere away from the grimey lifestyle centre of KL (i.e Bukit Bintang), The Gardens is a great option. Located not far from the more affluent area of Bangsar, The Gardens sits atop two of the biggest malls in KL - The Gardens, and Mid Valley Mega Mall - making it extremely convenient for shopping, dining, and transport.... More

Was this review helpful? Yes
CommunicationsMgr, Jaclyn Low at The Gardens Hotel & Residences, responded to this review
May 12, 2013

Dear Reviewer, Thank you for your recent stay at The Gardens Hotel & Residences Kuala Lumpur. We truly appreciate your kind comments and for sharing them in Trip Advisor site. We enjoyed having you with us and we are very glad to know that you had a satisfying stay at the Executive floor as well as a totally fulfilling experience... More

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Hotel Summarization (Beta)

What travelers say

  • Mid valley(34)
  • Shopping mall(14)
  • Executive Lounge(14)
  • Business trip(7)
  • Very good(7)
  • Swimming pool(7)
  • KL sentral(3)

Additional Information about The Gardens Hotel & Residences

Address: Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center Fitness Center Free High-Speed Internet Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotels in Kuala Lumpur
#30 Luxury Hotels in Kuala Lumpur
#41 Family Hotels in Kuala Lumpur
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The 5-star Gardens Hotel & Residences is the pinnacle of luxurious living, strategically located between Kuala Lumpur and Petaling Jaya and centrally located within the precinct of The Gardens, Mid Valley City. Designed for leisure seekers and business executives on extended stay, it offers a total of 647 premier accommodations with 448 elegantly furnished guestrooms at The Gardens Hotel and 199 luxuriously spacious fully serviced residences at The Gardens Residences; privacy is assured for residents with separate entrances and lobbies. Access to facilities is seamlessly linked on the 5th and 6th floors to each wing. The Gardens Hotel & Residences is the first hotel in Malaysia to offer a non smoking environment throughout its guest rooms and enclosed areas. Connected to The Gardens Mall, the Hotel is linked to a shopping haven featuring key tenants and premier brands such as Robinsons, Isetan, Louis Vuitton, Calvin Klein, Kate Spade, Braun Buffel, Massimo Dutti and located in between two premium office blocks i.e. The Gardens North & South Towers. Undoubtedly, Mid Valley City, Kuala Lumpur is one of the most compelling leisure, hospitality, retail and office destinations in South East Asia. With so much to do and so many attractions on offer, The Gardens Hotel & Residences is the ideal place to stay. ... more   less 
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Also Known As:
The Gardens Hotel And Residences
Gardens Hotel Kuala Lumpur
The Gardens Hotel Residences

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