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Holiday Inn Express Hotels And Suites Albermarle

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500 Leonard Avenue, Albemarle, NC 28001
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1 room 1 adult
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Holiday Inn Express Hotels And Suites Albermarle
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45 Reviews from our TripAdvisor Community

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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 13, 2015

Recently stayed here for 3 nights on a buisness trip. Staff was very friendly from checkin to morning breakfast and even upon checkout. Room had a sour smell the evening I checked in, left a note for housekeeping and they replaced the shower curtain the next morning and was great the reast of the time. Bed was comfortable and quiet... More 

Helpful?
Thank Art C
Holiday Inn E, General Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review

Thank you Art C for your comment. I was quite pleased to see that the staff noticed your note. We work hard to make sure our guests have the best stay possible. Please come stay again when in the area. Eric Simpson - General Manager More 

Tampa, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 7, 2015 via mobile

Slowly declining hotel with smelly smoking staff and unclean rooms. Staff eats 3 breakfasts each.no towels or toilet paper In room. Been here fir 7 years. Worse every yr. Empty whisk bottle in cabihet confirmed lack of cleaning .Beware

Helpful?
Thank Benjamin L
IHGCare, Guest Relations Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review

Dear Benjamin L, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling short of your expectations regarding our staff and rooms. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. In addition, we have... More 

Summerville SC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 7, 2015

Our room was clean and well stocked with more than enough linen etc for two people. It also included a small fridge and a microwave oven. We stayed two nights while looking at real estate and it was a pleasure to start out our day with a great breakfast that had terrific coffee and delicious omelets. Then to end the... More 

Helpful?
1 Thank ricntoni
Fishkill, New York, United States
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 17, 2015

We were in the area for a wedding and this was one of 2 hotels recommended by the wedding couple so we received a good price on our standard room. 2 double beds and a refrigerator was convenient as we are a family of 4. Location convenient to restaurants, gas, shopping but the surrounding area is not visibly appealing -... More 

Helpful?
1 Thank 3dogrescuer
IHGCare, Guest Relations Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review

Dear 3dogrescuer, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff, breakfast and internet service. However, we’re sorry we fell below your expectation regarding our location and cleanliness. We will address these concerns. I assure you that the feedback of... More 

Oshkosh, Wisconsin
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 12, 2015

In Albermarle for the first time on business and stayed at the Holiday Inn Express. Here are the good points: super friendly and helpful staff, really good free breakfast, quite, and very convenient to shopping and dining. Here are other key points: pretty clean, good parking, and easy access to the highway and major roads. Here's where they need a... More 

Helpful?
1 Thank Jim M
Holiday Inn E, General Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review

Dear Jim M, Thank you for your comment. It is always a good thing to hear from our guest. I also want to hear the good with the not so good so I know what we are doing right and where we can improve. Most of our rooms have been updated with paint and detail work recently. I will have... More 

Clarksville, Tennessee
Level Contributor
304 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 395 helpful votes
3 of 5 stars Reviewed May 25, 2015

Stayed here for a little over a week a few months ago. At first it looks about what you would expect from a Hilton, clean, modern with a friendly staff. But after getting to my room on the third floor, i was taken back by the overwhelming smell of mold. Minus the smell still seemed ok, but as the week... More 

Helpful?
3 Thank GDGandTBiggs
Holiday Inn E, Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review

Thank you for your comment. We always want to hear the good and bad experiences of our guest. We are happy that you enjoyed your stay with a few minor issues. I would like you to contact us so we can get more details to further better our facility. We hope you choose us when you come back through the... More 

Yokosuka, Japan
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 17, 2015 via mobile

I really enjoyed my stay at this hotel. The staff is so nice, accommodating, and always available at the front desk. The property itself has a good feel to it. It's older, but renovated, clean, and in great shape, the furniture and TV are new and nice, the bed comfortable (love the labeled pillows), the wifi is good, and the... More 

Helpful?
1 Thank AndersonMW
Holiday Inn E, General Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review

Thank you AndersonMW for your comment. It makes us all feel great to hear when someone has such a great experience at our hotel. Also thank you for pointing out some things others may not. Our hotels are designed with you in mind. In fact our motto now is "Great Hotels Guest Love". I hope you come again and stay... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 3, 2015

Polite and friendly staff, clean breakfast area, friendly reception, very clean rooms. Convenient location right around restaurants and shopping areas. Laundry service was fairly priced and did a good job.

Helpful?
2 Thank Albert S
Holiday Inn E, General Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review

Hello Albert S, We love to hear feedback especially when it is good. We thank you for your kind words and I will let the staff know they did a great job. We all hope to see you again when returning to the area. Eric Simpson - General Manager More 

Saint Paul, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2015

I travel a lot with my business and stay in a lot of Hotels throughout the US and can say have never met nicer Staff or rooms this clean , Very professional and courteous and room was so clean would have slept on floor and not lost a minutes sleep all I can say is see for yourselt

Helpful?
1 Thank William L
Holiday Inn E, General Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review

We always love to hear about the things we are doing well. We hope you had a safe enjoyable trip back home. When you come back through this area please choose us for your lodging needs again. We will do our best to win you over again. Eric Simpson - General Manager More 

Pittsboro, North Carolina
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 9, 2014

Nice hotel with modern design. Location is good for the area and morning breakfast was standard continental. My bathroom tub walls were a little dirty, the exercise room had a broken treadmill, no water cups and no equipment sanitizer, so I took off a star.

Helpful?
1 Thank ChathamMomof2
Holiday Inn E, General Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review

Thank you for your review. Let us win that star back. The part for the treadmill was on order it has been repaired. Replaced the Clorox wipes for some reason they like to disappear. Notified housekeeping to keep an eye out. And last but defiantly not least if you need a water just ask the front desk we will get... More 

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