The lobby is the highlight of the hotel. My room had mold growing on the bathroom doorjam and it was too lost in translation for an explination. Convenient to tram stops, an JR line. Staff helpful in assiting finding an English speaking pharmacist! more

This is not at all like what you imagine a Best Western to be like in the US. This is a luxury hotel in every sense. It is located a short block from the railway station and the airport bus terminal. The lobby is full of beautiful flowers, marble and plush. We were on an executive floor, as part of... more

I stayed in this hotel for two nights, on their 'Women Only' floor. The only males allowed were staff! The hotel itself is extremely luxurious and comfortable - my room was enormous, as was the bathroom, and the amenities in the bathroom were impressive. However, one thing that left me a bit uncomfortable was the bellboy that brought my suitcase... more

Stayed here for one night. This is a beautiful hotel! The granite and dark woods in the lobby area had a feeling of granduer. There was a wedding which took place in the lobby during our stay. The lobby bar/coffee shop was quite expensive and the hotel is quite a distance from the shopping arcades (we had to catch a... more