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Crowne Plaza ANA Nagasaki Gloverhill

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1-18 Minamiyamate-machi, Nagasaki 850-0931, Nagasaki Prefecture
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Crowne Plaza ANA Nagasaki Gloverhill
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Crowne Plaza ANA Nagasaki Gloverhill
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240 reviews from our community

Traveler rating
    63
    139
    29
    8
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gurgaon, India
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Extremely helpful staff who can converse in decent English. The property however is average and needs an uplift to cater to a business or a modern day traveler. Had a tough time with the plug points. Only 2 plug points in the whole room with no option for an adapter. These small details need to be catered for. The food... More 

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Sydney, Australia
Top Contributor
63 reviews 63 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Ideally located next to Glover gardens. A great place to stay, the rooms excellent and a great location. The staff were more than helpful. It's just a short cab ride from the station about $10, the trams are just around the corner from the hotel.

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Vancouver, British Columbia, Canada
Top Contributor
259 reviews 259 reviews
49 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is great for its location and pricing. Right outside of the hotel is a route to Oura Catholic Church (5 minutes on foot) and the Glover Garden complex (10 minutes). The former HSBC Nagasaki branch building and the historic Shikairou (Sihailau) Chinese restaurant are also right in front of the hotel. The cost was about US$100 per night... More 

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Melbourne, Australia
Top Contributor
82 reviews 82 reviews
79 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 30, 2015 via mobile

We stayed in this centrally located hotel recently for a few nights. It takes approximately 15 minutes to walk from JR station whilst lugging a trolley bag and is a straightforward walk, no turns along the way. Outside the hotel there is a bus stop and street car station from which you can access most parts of the city and... More 

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Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 28, 2014

Stayed here tonight after a day of travelling around nagasaki. Was checked in by our tour guide as we are travelling on a group tour and this is our first night of the trip. Hotel staff looks pretty smiley and friendly, hotel is on built on a small hill I supposed since we had to walk up a slope after... More 

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ANAクラウンプラザホテル長崎, Room Reservation at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We sincerely apologise for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

Toronto, Canada
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 10, 2014

The only good thing about this hotel is it is right next to Gloverhill, also walking distance to the re-opened HSBC museum. Hotel interior (room levels) are pretty dated. Very limited parking. Convenient store near by. Not a lot of restaurants around. There is one big 'Nagasaki Noodle' place across the street (aka Chinese Noodle), expensive place with a view... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear Louiep83, Thank you for taking the time to share your comments with us about your stay. I am pleased that you found our location to be in close proximity to your needs. However, I apologize if you found our interior and rooms to be dated. Your feedback is instrumental for us to consider for upgrades needed. Again, we thank... More 

Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 6, 2014 via mobile

The hotel is well located and accessible by the city tram. The room and bathroom were all right, well equipped with the attendant amenities. It also served a quality Japanese and western breakfast buffet.

Was this review helpful? Yes 1
ANAクラウンプラザホテル長崎, 宿泊予約 at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Brisbane, Australia
Top Contributor
193 reviews 193 reviews
42 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed October 1, 2014

This hotel is starting to show some age, but is well situated at the base of Glover Hill in Nagasaki. The rooms are average size and the service was good, with a reasonable breakfast buffet and an evening "happy hour"

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear HDavidMc, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More 

Amsterdam, The Netherlands
Top Contributor
52 reviews 52 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 23, 2014

After travelling around japan for a few weeks staying in ryokans we were looking forward to sleeping more than a few centimetres from the floor. The entrance to the hotel is nice, but the rooms were very tired and in need of renovation. Room size was good with two large twin beds, on the firm side but comfortable. The bathroom... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear nandgNL, Thank you for taking the time to complete a review on your stay. It' nice to hear your positive feedback about the convenient location of the hotel, large rooms and comfortable bedding as well as good breakfast buffet. We is committed to providing our guests with the highest quality services and facilities. I am sorry that the rooms... More 

London
Top Contributor
56 reviews 56 reviews
53 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed July 16, 2014

We had been told that the food was good at the hotel and we were not disappointed. There is no early check in so we spent a happy hour in one of the restaurants chomping through an excellent Saturday buffet which almost made me break my no deserts rule. Cakes are clearly taken very seriously in Nagasaki and my husband... More 

Was this review helpful? Yes 1
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