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Crowne Plaza ANA Nagasaki Gloverhill

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1-18 Minamiyamate-machi, Nagasaki 850-0931, Nagasaki Prefecture
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Crowne Plaza ANA Nagasaki Gloverhill
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257 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (257)
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    (76)
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England, United Kingdom
Level Contributor
126 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
3 of 5 stars Reviewed May 5, 2015

We got a taxi from the station to the hotel to be greeted warmly by the front of house staff, but just a quick look around you can see how dated the hotel is. The location is a bit out of the way but there are some convenience stores around the hotel, and of course plenty of tat shops outside... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear Scotlandscout, Thank you for taking the time to share your recent experience at our hotel. I am delighted to know that you found our staff commendable. It is regrettable that some aspects of our hotel, particularly our room accommodations, fell below your expectations. Allow me to apologize for any inconvenience these may have caused. I would like to assure... More 

Gurgaon, India
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 23, 2015

Extremely helpful staff who can converse in decent English. The property however is average and needs an uplift to cater to a business or a modern day traveler. Had a tough time with the plug points. Only 2 plug points in the whole room with no option for an adapter. These small details need to be catered for. The food... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear gaurshar, Thank you for staying with us during your business trip and for writing a review. We’re glad that you regarded our staff extremely helpful and enjoyed our breakfast selections. However, we do apologize for the lack of plug points in the room which prevented you from fully enjoying your stay. We thank you for bringing this into our... More 

Sydney, Australia
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 20, 2015

Ideally located next to Glover gardens. A great place to stay, the rooms excellent and a great location. The staff were more than helpful. It's just a short cab ride from the station about $10, the trams are just around the corner from the hotel.

Was this review helpful? Yes
ANAクラウンプラザホテル長崎, Room Reservation at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Vancouver, British Columbia, Canada
Level Contributor
368 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed April 15, 2015

The hotel is great for its location and pricing. Right outside of the hotel is a route to Oura Catholic Church (5 minutes on foot) and the Glover Garden complex (10 minutes). The former HSBC Nagasaki branch building and the historic Shikairou (Sihailau) Chinese restaurant are also right in front of the hotel. The cost was about US$100 per night... More 

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Melbourne, Australia
Level Contributor
83 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed January 30, 2015 via mobile

We stayed in this centrally located hotel recently for a few nights. It takes approximately 15 minutes to walk from JR station whilst lugging a trolley bag and is a straightforward walk, no turns along the way. Outside the hotel there is a bus stop and street car station from which you can access most parts of the city and... More 

Was this review helpful? Yes 2
Singapore, Singapore
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 28, 2014

Stayed here tonight after a day of travelling around nagasaki. Was checked in by our tour guide as we are travelling on a group tour and this is our first night of the trip. Hotel staff looks pretty smiley and friendly, hotel is on built on a small hill I supposed since we had to walk up a slope after... More 

Was this review helpful? Yes 1
ANAクラウンプラザホテル長崎, Room Reservation at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We sincerely apologise for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

Toronto, Canada
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed October 10, 2014

The only good thing about this hotel is it is right next to Gloverhill, also walking distance to the re-opened HSBC museum. Hotel interior (room levels) are pretty dated. Very limited parking. Convenient store near by. Not a lot of restaurants around. There is one big 'Nagasaki Noodle' place across the street (aka Chinese Noodle), expensive place with a view... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear Louiep83, Thank you for taking the time to share your comments with us about your stay. I am pleased that you found our location to be in close proximity to your needs. However, I apologize if you found our interior and rooms to be dated. Your feedback is instrumental for us to consider for upgrades needed. Again, we thank... More 

Singapore, Singapore
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 6, 2014 via mobile

The hotel is well located and accessible by the city tram. The room and bathroom were all right, well equipped with the attendant amenities. It also served a quality Japanese and western breakfast buffet.

Was this review helpful? Yes 1
ANAクラウンプラザホテル長崎, 宿泊予約 at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Brisbane, Australia
Level Contributor
200 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed October 1, 2014

This hotel is starting to show some age, but is well situated at the base of Glover Hill in Nagasaki. The rooms are average size and the service was good, with a reasonable breakfast buffet and an evening "happy hour"

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear HDavidMc, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More 

Amsterdam, The Netherlands
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed September 23, 2014

After travelling around japan for a few weeks staying in ryokans we were looking forward to sleeping more than a few centimetres from the floor. The entrance to the hotel is nice, but the rooms were very tired and in need of renovation. Room size was good with two large twin beds, on the firm side but comfortable. The bathroom... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear nandgNL, Thank you for taking the time to complete a review on your stay. It' nice to hear your positive feedback about the convenient location of the hotel, large rooms and comfortable bedding as well as good breakfast buffet. We is committed to providing our guests with the highest quality services and facilities. I am sorry that the rooms... More 

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