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All 266 Osaka hotels

Hotel Universal Port

3.5 of 5 Hotel   |   1-1-111 Sakurajima, Konohana-ku, Osaka 554-0031, Osaka Prefecture
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Ranked #17 of 266 Hotels / Ryokan in Osaka
4.5 of 5 stars 646 Reviews
A recent review
4 of 5 stars reviewed yesterday
Heong L Kuala Lumpur, Wilayah Persekutuan, Malaysia
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646 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is a nice hotel and fit for our purpose, since we have 3 family members, we have booked 3 beds room, everyone has our own beds. It is a walking distance to the Universal Studio and along the way, you can find restaurants easily, no hungry problem ! The most important, you can purchase the Universal Studio ticket(s) from... More 

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Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

This was my second time staying at Universal Port. During my first stay, I travelled from Tokyo and had absolutely no problem with the hotel's location. Before I go deeper, let me just say that Universal Port is an excellant hotel and I will definitely choose to stay here again in the future. The rooms are clean and spacious. staff... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel across the road from the universal train station and right next to the univasal studios. We stayed here for one night traveled down from Tokyo by train. First impression wow & very kids friendly. The hotel also is just on the bay & has a the boat right at there door step which we took over to the... More 

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Singapore, Singapore
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 5 nights. The room is clean and modern looking. Beds are comfortable. The bathroom and WC are separated into 2 rooms. Best of all, you can buy your USJ tickets and Express pass from the counter at the hotel lobby. The only downside is that the rooms are not really sound proof. You could hear conversations outside... More 

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Tweed Coast
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel and found it perfect for us as we are 2 ad and 3 small children. Opposite Universal City station only 10-15 mins from Osaka CBD and opposite the USJ. We decided to upgrade to the 'party room' and very grateful we did as the room was prob one of the best for families we have ever stayed... More 

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Moscow, Russia
Contributor
17 reviews 17 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I like the interior design of the hotel with its aquarium at the lobby and on each guest floor. Although there are 2 downsides which are the small-sized room (30 SQM) and queen-sized double bed, and I encountered a problem with the hotel card as it did not open my room. Had to get help from the check-in desk officer... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

The hotel is about 3 mins walk to the train station and 8 mins walk to Universal Studio! Very convenient with restaurants and a minimart nearby the hotel. Hotel employees are very friendly and rooms are clean and big. We reserved the family room that has 4 beds so definitely value for money. We love that the hotel has a... More 

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Oxford
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room is simple but clean and with all the amenity you need. No bottled water was provided in room. The staff is friendly and speaks some English. The buffet breakfast was quite good with lots of hot food (but not much fresh fruits). The hotel is only 10 mins walk to the bus station for Kansai Airport. There is... More 

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New Delhi, India
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great stay when we were here. Amazing location just opposite to the Universal Studios and can just walk-in to US. The rooms have kids friendly elements included, ambiance is superb. You would just enjoy staying here.

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 11, 2014

This is not a hotel that is at all helpful or accommodating to non-japanese guests. I would go so far as to say that of all the hotels in the 14 non-English speaking countries I have visited, this has been the most stressful and vexing. There are perhaps three people in the hotel staff that can understand the most basic... More 

Was this review helpful? Yes 2
ユニバーサルポート, Marketing Department at Hotel Universal Port, responded to this review

We would like to take this opportunity to thank you for your feedback. Please accept our sincere apologies for the inconveniences you encountered while with us. We are disappointed that our room, foods, other products and services did not fully meet your expectations. Rest assured that we have addressed your comments to our operations team to improve our operation and... More 

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Additional Information about Hotel Universal Port

Address: 1-1-111 Sakurajima, Konohana-ku, Osaka 554-0031, Osaka Prefecture
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Universal Port 3.5*
Number of rooms: 600
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Also Known As:
Universal Port Hotel
Universal Port Osaka
Hotel Style:
#11 Family Hotel in Osaka
#14 Romantic Hotel in Osaka
#49 Business Hotel in Osaka

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