This hotel was one of the nicest hotels I've stayed in during my visit to Japan. The size of the room was roomy and the bed was nice and big so not a problem for couples traveling together. The bathroom was clean and spacious as well. The location of the hotel was within walking distance to every major landmark including... More

Too cramped, couldn't even unpack suitcase or get out of double bed at one side (up against wall). Two People in double room, and were tripping over each other. Photo on Internet, although essentially the same room we stayed in was deceptively spacious. Clever photography! Corridors smelt of smoking, but room OK.

It was my first trip to Osaka, Japan and the stay at Monterey Osaka proved to be more than memorable. It was conveniently located within easy access to the nearby JR Osaka Station and Umeda Subway Station. I especially love the architecture of this hotel - a very European feel; from the exterior to the interior. The room is very... More

Very good location, 5 minutes walk from the subway station. Very fancy, good large rooms as compared to the standards in Japan. Very clean and comfortable. Nothing on the way like eateries etc as the way is over a bridge from the station to the hotel.

Firstly, the room was cramped. It's not the size but rather how the space was utilized and furnished. Secondly, dust was visible. Thirdly, wifi had strong signal at the lobby and along the corridor. It's gone once you r in the room. Also, there was an incident whereby a cosmetic bottle contents spilled and was re-filled (diluted) with water to... More

my whole family feel the stay here are very comfortable, and the breakfast is very good ,we all like it, if the spa is free for custome, it will be perfect. in addition, if booking in advance , there are some more discounted price? I think we will choose the hotel next tour.

Nice location near subwau en railway stations, restaurants and shops; good room with enough space, fridge and water heater; friendly personnel, willing to help out if necessary. I have stayed there several times and will come back.

Wonderful service, clean and secure. Housekeeping and front desk staff were very professional and friendly. Close to Osaka station and many shops nearby. Even though it is near the train tracks, closing the windows and shutters block out almost all of the sound. I would stay here when I visit again.

This is an elegant business hotel in the Osaka Castle area. The rooms are actually quite nice, very clean and pleasantly decorated. We had a room on the 20th floor with an amazing view of Osaka (we didn't request the room specifically, so I guess we got lucky!). The hotel also has a nice incentive - if you don't want... More