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Metro The 21

2-13 Souemon-cho, Chuo-ku, Osaka 542-0084, Osaka Prefecture
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Metro The 21
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Ranked #94 of 269 Hotels / Ryokan in Osaka
A recent review
4 of 5 stars reviewed 3 weeks ago
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109 Reviews from our TripAdvisor Community

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    51
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    7
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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Hong Kong, China
2 reviews
1 of 5 stars Reviewed 3 weeks ago

This hotel is located in near the Shinsaibashi. The location is good but the room is dirty. There's mould on the wall, on the shower curtain and hair on the floor. I need to clean everything in the bathroom before using it. Staff are polite but their face has no emotion. The worst thing is the key has all the... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Walking distance to Dotonbori / major shopping districts, very clean, my friends and I were very happy with this hotel. Close proximity to shops / bustling nightlife means that area can be noisy at times. Staff were outstanding - helped us book sumo tickets (which is much more complicated than it sounds!), extremely accomodating, went above and beyond to provide... More 

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Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I am surprised by some of the negative reviews. We are a family of 4 currently staying at Metro the 21 and we are thoroughly enjoying it. Rooms are compact - this is the norm in Japan. Very clean, now non-smoking, free in room wifi, great location, helpful staff. Would stay here again.

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Seattle, Washington
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 20, 2015

1) It is cheap, the best value in Osaka 2) Easy to find, just follow my instructions below. 3) Location is tops 4) This is the most spacious 16 sq. M. In my experience 5) Free WiFi everywhere at respectable 25 Mbps 6) Just renovated, super clean and yeah, the A/C works fine. Getting there: the fast easy way. Go... More 

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Haslet, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 15, 2015

This hotel is located in the heart of all the action. With countless bars in the local area as well direct access to a seven eleven from the lobby, its a great hotel to stay at. The staff was great, but the bathroom was pretty small. Its a pretty easy walk from the subway station with plenty of restaurants on... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 13, 2015 via mobile

My family stayed here during the last week of April 2015 and I must say, it was truly worth it. Yes the rooms were not big but good enough for the price we paid, the air conditioning was just right even on a warm day, the free wi-fi in the room was a plus! No wonder this hotel is always... More 

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Taipei, Taiwan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 6, 2015

This hotel locates near Namba station, Shinsaibashi, Dontobori, and walking distance to Kuromon market. Hotel staffs are friendly and willing to help! Room is new and clean. It has free wifi. Nice location if you want to visit Kyoto as well. Overall, HIGHLY RECOMMENDED :D

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Singapore, Singapore
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 4, 2015

Located about an 8 minutes walk away from the main heart of Dotonburi. Convenience stores litter the outside of the hotel, making it easy to get a quick snack. Spaces are small but simple and comfortable. Air-conditioning was pretty bad, later explained to us that central air-conditioning could not keep the rooms as cold. The front desk prepared a whole... More 

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Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed April 21, 2015

It is about 5 mins from Dotonbori and 10 mins from Namba station. We complained of the hot room and were told that it is central aircon and weather dependent. What lousy excuse is that! The rooms were very tiny, like the ones you see in the photos. All basic necessities were available like toothbrush and paste, razor, comb, shampoo,... More 

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Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 18, 2015

Quite a walk from JR Namba but great location near all restaurants and shopping! Room is spacious and clean. Theres also robe provided for guests. Polite front counter, vending machines outside the hotel. Will stay there again if visiting Osaka.

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