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BEST WESTERN Joytel Osaka

1-2-1 Sinkitajima, Suminoe-ku, Osaka 559-0024, Osaka Prefecture
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BEST WESTERN Joytel Osaka
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Ranked #164 of 269 Hotels / Ryokan in Osaka
A recent review
3 of 5 stars Reviewed May 1, 2015
Divine F Hong Kong, China
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong, China
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 1, 2015

Even though the hotel is right next to the subway station, we still took 15 minutes to find the hotel because the signage was unclear and there were no elevators from the subway station to the ground floor. Travelers please make sure that you go to the correct Exit, or you have to walk extra stairs to use the bridge... More 

Was this review helpful? Yes 1
Saitama, Japan
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 23, 2015

A hotel not so far from the city centre, with excellent price-quality balance. It is neither a fancy place nor with all the comfort, but everything worked and the members of staff were generally friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jakarta, Indonesia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

location is superb. there's a lot of foods around, and they have don quixote shop just next door (it's supermarket selling everything which opens 24 hours a day). if that's not enough, they also have mcds and matsuya for midnight cravings. the room is quite huge for japanese standard, and they provide complete toiletries. next time you come to Osaka,... More 

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Leuven, Belgium
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed December 8, 2014

There is not much to do in the neighborhood of the hotel but it is located just a few footsteps from the Suminoekoen station of the Yotsubashi subway line, with direct connections to Namba and Umeda stations. My room was quite small, with barely enough space for opening one piece of luggage, as usual for Japanese business hotel. Wifi is... More 

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Toronto, Canada
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 8, 2014

We had such a good time in Osaka while travelling, and being able to go "home" to a nice hotel makes it that much better. Great service at the front desk (the front desk personal speak enough english for all travellers to get by), the continental break was a nice touch, with lots of different food, and the location was... More 

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Georgetown
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 29, 2014

We chose this hotel as it was on the new tram line to Intex Osaka which would be the end point for the Osaka marathon. The hotel is a little far from the city but easily accessible by the Yotsobashi line (that links all the way to Nishi Umeda) and also has connecting lines along the stops. Best way from... More 

Review collected in partnership with Best Western

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brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 20, 2014

Over the past 2 years I have stayed at the Hotel for over 28 nights. There are a number of reason I stay here. Location. The new tram and subway lines can be accessed from the building. This makes getting around Osaka so much easier the some other places. The price for service is very Good. I have stay as... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 4
Sasebo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 18, 2014

The hotel is not bad, but the only complain is they do not have parking lot, You need to find where to park your car and all the parking lot are very expensive . If you driving is no place to park your car

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Balgowlah, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 25, 2014

Situated right inside a mall, Best Western Joytel Osaka is handy in every aspect. It is walking distance from many large shops & establishments (like Toys R Us) and to a variety of restaurants. Aside from McDonald’s, there’s MOS Burger and Yoshinoya nearby. Our room is comparatively small and overlooking a multifaceted commercial area. Nevertheless, it is clean and odour-free.... More 

Was this review helpful? Yes 1
BestwesternJO, Manager at BEST WESTERN Joytel Osaka, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Kenosha, Wisconsin
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed January 26, 2014

The rooms were small, but nothing to small, and the hotel is in good shape. There is, however, a pervasive smell of cigarette smoke. I was on a non-smoking floor, but the smell was still overwhelming. The other problem with the hotel is that it is really quite out of the way. The area it is in is not bad,... More 

Was this review helpful? Yes 2
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