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Intercontinental Hotel Osaka

Travelers' Choice award winner
5.0 of 5
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3-60 Ofuka-Cho Kita-Ku, Osaka 530-0011, Osaka Prefecture
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Intercontinental Hotel Osaka
Best prices for: 1 room 1 guest
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Ranked #1 of 268 Hotels / Ryokan in Osaka
A recent review
5 of 5 stars reviewed today
nathanbbr Milton Keynes, United Kingdom
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490 reviews from our community

Traveler rating
    342
    109
    19
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    11
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126
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (490)
  • Mar-May only
    (149)
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    (117)
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Milton Keynes, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed today NEW

If I were to ever come back to Japan, I would absolutely be staying here again! Everything about it was perfect. The staff at the front desk and concierge are incredible and willing to help. The room we had was amazing, a club room on the 27th floor which also gave us access to the Club Lounge which I would... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is very nice and clean. Rooms and beds are comfortable. We were given priority at check in because of my IHG Rewards membership. They offer turndown service from 5pm until 9pm. And they give snacks too. We were on the 22th floor and we were in front of the elevator and it was not noisy. Special mention to... More 

Was this review helpful? Yes 2
jposaka, Guest Relations Manager at Intercontinental Hotel Osaka, responded to this review

Dear VickyS, Thank you very much for taking the time to share your experience in our hotel and thank you also for your loyalty as a IHG rewards club member. It is amazing to read that our team made your stay a special one, we are so proud, we will share your appreciation with all the people mentioned in your... More 

Hong Kong
Top Contributor
131 reviews 131 reviews
24 hotel reviews
220 helpful votes 220 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Modern hotel at a very convenient location. Special mention to the staff, who are very helpful all of the time. Even the housekeeping ladies knocked on the door to ask if we needed anything and in their practiced English. Very heartwarming. I like the size of the room, the view out the windows, the excellent bath and very purposeful shower.... More 

Was this review helpful? Yes 1
jposaka, Guest Relations Manager at Intercontinental Hotel Osaka, responded to this review

Dear HKeater, Thank you very much for your kind comments about our hotel and thank you for taking the time to highlight our people. This quite rare to receive comments about our housekeeping team, please be ensure that we will share with them. This is truly a great motivation for us all Please do let us know if there anything... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I have stayed here twice. The rooms are great, the gym and pool are really nice, the service is amazing. The breakfast buffet is really nice as well. The hotel is a quick bus or taxi ride from the express train. One stop on express train from Kyoto. Will be back again for sure

Was this review helpful? Yes
jposaka, Guest Relations Manager at Intercontinental Hotel Osaka, responded to this review

Dear Holtsinlondon, Thank you very much for your loyalty as a return guest. We are all delighted to read that you enjoyed our hotel and our special features.Thank you also for mentioning about our “amazing” service. We hope that you will keep returning to our hotel, please make sure to stop by and ask our expert concierge, there is always... More 

New York City, New York
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This was overall a great choice for me as a female business traveler in Osaka for the first time: beautiful, very safe, great location, and excellent service. I waffled between giving a four- and five-star rating as I had just come from the HK Four Seasons which is a tough comparison (particularly for service), but I decided that in Osaka... More 

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jposaka, Guest Relations Manager at Intercontinental Hotel Osaka, responded to this review

Dear FussyNYWorkingMom, Thank you very much for those 5 stars, it means a lot for us, especially coming from a well-travelled guest like you. From the service to the location, amenities and the friendliness of the staff, we are so please to read that all went well. This is our passion here at the InterContinental Osaka to make sure we... More 

Manchester
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been a Tripadvisor member for many years, but never wrote a review myself. I have to do this for Intercontinental Hotel Osaka because of the excellent service we received during our recent trip. We originally booked for 4 nights with this hotel during the sakura season, but ended up staying 6 due to a medical emergency. We received excellent... More 

Was this review helpful? Yes 2
jposaka, Guest Relations Manager at Intercontinental Hotel Osaka, responded to this review

Dear hanfan , I sincerely hope that you made a safe trip back home and hope that your son recovered well. On behalf of the hotel team, I sincerely would like to thank you for such a nice review. It means a lot to us, and to all the team member you kindly mentioned. There is some special moments where... More 

Hong Kong
Top Contributor
87 reviews 87 reviews
50 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed in here last October and decided to come back again as we had a great experience in our last stay. We stayed in suite this time and we love it as they have full kitchen appliance in the room. Even we didn't cook but we felt this is good for long stay with such complete appliance. Service... More 

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jposaka, Guest Relations Manager at Intercontinental Hotel Osaka, responded to this review

Dear HongKongTrojan, This is the second time that you are giving us a 5 star on tripadvisor, this is amazing for us, and we would like to thank you for this. We are delighted to read that you enjoyed our residences, the perfect type of room for a family stay as well. Thank you for mentioning the expertise of our... More 

New York
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best hotel in terms of location and service. I was thoroughly impressed with the room that I took some photos. I wish I can renovate my room/bathroom to look like this one. I'd definitely come back and stay here!

Was this review helpful? Yes
jposaka, Guest Relations Manager at Intercontinental Hotel Osaka, responded to this review

Dear mckaster, It is always a great feeling to real comments like yours, being the best is what we are all aiming for, be the best for our guest and for our team. Thank you for sharing this on TripAdvisor. You mentioned that you will come back, Please make sure to let us know, we are looking forward to your... More 

Singapore
Top Contributor
61 reviews 61 reviews
40 hotel reviews
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed 1 week ago

In April this year, I booked the Intercontinental for 7 nights. Location: The location is fantastic, connected to 3 shopping centers, the Osaka station, and countless restaurants. It is easy to find reasonably priced food (1000 - 2000 yen per person) around here. I liked this area so much better than Dotonbori which I find too touristy. I very much... More 

Was this review helpful? Yes 3
jposaka, Guest Relations Manager at Intercontinental Hotel Osaka, responded to this review

Dear Rosamund, Thank you very much for this very informative and complimentary review. it is such a pleasure to know that you enjoyed our beautiful hotel, dining options, spacious accommodations and premium location. Thank you also for your comments on our breakfast, our executive chef and his team will fine tune the experience, please make sure to come back and... More 

Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Fantastic location, staff and structure with one of the best club level. I've returned to the hotel in four occasions and for different reasons, but every time I felt at home. Great "ofuro", that I only discovered in my last stay, unfortunately. Well equipped gym and great concierge. I enjoyed both regular club level room as well as suite: very... More 

Was this review helpful? Yes
jposaka, Guest Relations Manager at Intercontinental Hotel Osaka, responded to this review

Dear Rubpy, 4 times in our hotel and a 5 star review and an amazing title “Best InterContinental Hotel” I sincerely would like to thank you for taking the time to share with everyone. Reviews are shared among our team, and we are all proud to read that we succeed to make your stay a very special one. We are... More 

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