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Hotel Hankyu International

Certificate of Excellence
4.5 of 5
19-19 Chayamachi, Kita-ku, Osaka 530-0013, Osaka Prefecture
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Hotel Hankyu International
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Hotel Hankyu International
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399 reviews from our community

Traveler rating
    216
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    38
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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jakarta
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, location was convenient, close to multiple stations, view is breathtaking, service was superb...A new employee who just started working there took care of our luggages and was patient enough to explain the way to Universal studio. Hotel has excellent service...

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

What an atrocious experience and memory of our stay in Hankyu International and we will be sure to never return! On arrival check-in was booked for 2pm though they were delayed and check-in pushed back to 3pm. On return to the hotel we were taken to our floor though we're not informed they had put us in smoking rooms. Traveling... More 

Was this review helpful? Yes 2
HK
Top Contributor
84 reviews 84 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel because the ones I used to stay at are all fully booked and have become so expensive. By booking directly with the hotel, I actually got a better deal than through the agents. Stayed for 3 nights, part business part pleasure. I was offered a twin room on the 33rd floor and had a spectacular view... More 

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Valencia, Spain
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 24, 2015

Spent three days in Osaka Umeda area. The hotel is very well located and perfectly connected to Kansai airport through Limousine bus. The room I stayed in is in the 33th floor, and had beautiful view over the east area of the city. The hotel looks a bit old. Many doors and areas need repainting, and the look of the... More 

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Zug, Switzerland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 23, 2015

Almost perfect , only inconvenience was not directly at Osaka Station, have to take 1 stop Metro, was a bit inconvenient. but without children and heavy luggage, still fine. for those travel with Taxis, then will be one of the best Hotel can find in Osaka. the night view from 28th floor was impressive, big room, big bathroom, clean, and... More 

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Egchel, netherlands.
Top Contributor
53 reviews 53 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 14, 2015

Very nicely located, great luxury hotel. Stayed here for 3 nights, slept very well. Bathroom is sizeable, which in Japan is great to see. Some remarks: as in most Japanese hotels, hardly any western television channels available. They have no breakfast buffet, but choice of a couple of restaurants. You have to order a la carte. Quality of the food... More 

Was this review helpful? Yes 1
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 26, 2014

We stayed for 3 nights in 29th floor with city view. Room was very big and spacious. Bathroom had both bathtub and shower. Lots of bath products to choose from. We had two beds witch where big and very firm. Staff was very friendly. View from the room was excellent. Both Nakatsu subway station and Osaka railway station within walking... More 

Was this review helpful? Yes 4
Cebu
Contributor
20 reviews 20 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 25, 2014

Location is great. Near the restaurants. The rooms are also great. Very comfortable and the amenities are a lot. The smoking room that we got was really good because it didn't even smell. Hotel employees are not so international, they have a little bit of hard time with english. But after a little bit of explaining, they were still able... More 

Was this review helpful? Yes 2
Perth, Australia
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 25, 2014

After the intense customer service experience at Hotel mume, with the very attentive staff, we really enjoyed the slightly more anonymous experience at the Hotel Hankyu International. We arrived at about 1:30pm at the hotel and our room wasn't quite ready yet, which wasn't a problem. The staff were so apologetic (even though we didn't mind) and offered us a... More 

Was this review helpful? Yes 4
Kota Bharu, Malaysia
Contributor
19 reviews 19 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 21, 2014

What I like most about this hotel is its location. It is just 150 metres from Osaka station. The staff here were friendly and as always the room was clean. The bed was comfortable and the Wifi worked well and fast. If you need airport bus to the airport, the bus is available just outside the hotel. However, the wall... More 

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