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Hilton Osaka

Certificate of Excellence
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1-8-8 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
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Hilton Osaka
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1,192 Reviews from our TripAdvisor Community

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Traveler rating
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    169
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269
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1192)
  • Mar-May only
    (299)
  • Jun-Aug only
    (341)
  • Sep-Nov only
    (285)
  • Dec-Feb only
    (267)
All months
There are newer reviews for Hilton Osaka
See the most recent reviews
Chateaugiron, France
Level Contributor
140 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there at the end of our 3 weeks road trip in Japan. It was absolutely perfect. Rooms, Service, staff were great and we really enjoyed it. Special attention to the Concierge who really was helpful to sort out some last minute rental car issues. A Great place with dedicated personal. Surely worth a second trip.

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for having taken the time to provide your constructive feedback, particularly in reference to room quality and Service experience. I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in... More 

Huntington Beach, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The service here is outstanding, the room was probably the best I've encountered in any of my Hilton stays. Clean, comfortably modern with a lovely Japanese zen-like, aesthetic including a deep soaking tub and shower room with high quality Grohe fixtures. My room was located conveniently on the same floor as the Executive lounge (32nd floor). The lounge was well... More 

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for your generous post and we are glad that you enjoyed your stay at Hilton Osaka. Thank you very much appreciate your detailed review of the hotel. I am delighted to hear that you were satisfied with the room Our rooms are designed with comfort and convenience in mind; providing a place to unwind or to catch up... More 

Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What to say... Japanese have a secrete code for perfection! I had a one-day layover in this hotel. My room was absolutely spotless and very organised (and I'm usually very fussy when it comes to cleanliness and tidiness). Everything in the room was perfectly working. Bed super comfy. Actually, something that could be a little better is the TV channel... More 

Was this review helpful? Yes 4
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for your laudatory comments, We are delighted to learn that you enjoyed your visit and the services provided. Thank you for having taken the time to share your positive experience. The team and I are looking forward to learn that you will be returning to Osaka. More 

queensland
Level Contributor
165 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location and well known by locals if you get lost. On arrival welcomed and baggage looked after whilst checkin in. We were there at the bust Cherry Blossom time and place was very busy. Standard rooms are good but like all rooms in all hotels the prices are a bit scary. Buffet restaurant is average but on our visit... More 

Was this review helpful? Yes
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We receive many good comments about how convenient our location is, and we are proud to say it is our very strong unique sales point. Thank you anew, and we look forward to welcoming you back... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The Hilton has been a reliable hotel to stay at for comfort and service, and the hilton osaka is no exception. The area was great being the shopping and business district of Umeda, it wasn't quite as busy as Namba and was good to go somewhere a bit more quiet but still had plenty to do. The breakfast buffet was... More 

Was this review helpful? Yes
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. I am happy to learn that you enjoyed your recent stay as well as the many facilities accessible in close proximity from our hotel. Your comments concerning our staff are also gratifying, and I have passed... More 

Downunder
Level Contributor
101 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed at the Hilton Osaka for 3 days. It’s a modern hotel located very close to the main Osaka train station (note: Not Shin-Osaka which is used for the superfast Shinkansen). You are very close to many retail malls (North Gate Building/visit the lab concept building) with quick access to restaurants with many types of Japanese cuisine. The train... More 

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. I am happy to learn that you enjoyed your recent stay as well as the many facilities accessible in close proximity from our hotel. Thanks anew and we look forward to the opportunity welcoming you back... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2015

We loved our stay in Hilton Osaka. Even before check in up to check out, all of the staff were friendly and accomodating. When my son developed a cough because of the weather, the staff was kind enough to write the symptoms on paper for the pharmacist to read and help me find the right medicine. Our room was spacious... More 

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

We are delighted that you enjoyed our convenient location in the vibrant and exciting heart of Osaka's commercial, shopping and entertainment district, right across the street from the city's main station and newly-built Grand Front Osaka shopping mall, the Hilton Osaka hotel is ideally situated for both business and leisure travelers. I am happy to learn that you enjoyed your... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2015

We accidentally stayed at this hotel because we could not travel to Arima due to typhoon. We are so exhaust and kid is so cranky so we need the hotel as close to the station as possible. This hotel is just across the road from Osaka Station (both JR and local) and have underpass connect to the station so we... More 

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We are delighted to learn that you enjoyed your visit and the services provided and enjoyed our convenient location opposite the refurbished and extended JR Osaka Station, with a myriad of new department stores and other... More 

Kani City, Gifu prefecture, Japan
1 review
4 of 5 stars Reviewed July 28, 2015

Hilton Plaza Osaka has the best location being just across the road from the Osaka train station. You will never get lost. And when you get inside the hotel, you will feel the difference in the accommodation and service. My friends really were amazed of the cleanliness and the service afforded them. English language was never a problem. We left... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. I am happy to learn that you enjoyed your recent stay. Your kind recognition of our service delivery is certainly gratifying and we have shared this with the staff. This will no doubt motivate them to... More 

London, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 26, 2015

An excellent hotel close to Osaka Station. 5 minutes from the station concourse for my trips to Osaka suburbs. Stayed 4 nights in an exec room, as work for Japanese Corporation based in Osaka. Great views from 30th floor. The rooms were very comfortable with decent AC for the Osaka summer. Nice wet room shower as well as bath. Breakfast... More 

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. I am happy to learn that you enjoyed your recent stay as well as the many facilities accessible in close proximity from our hotel. Our hotel is located in the vibrant and exciting heart of Osaka's... More 

Hotel Review Summarization

What travelers say

  • Train station(6)
  • Executive level(3)
  • Executive Lounge(3)
Questions? Get answers from hotel staff and past guests. Ask a question

445 photos of this hotel

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Hotel & grounds (39)
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Dining (20)
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Pool/beach area (4)
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Bathroom (29)
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Other (142)

Management photos: Courtesy of the property manager

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Room/suite (27)
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Business center/function rooms (2)
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Dining (6)
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View from room (2)
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Pool/beach area (1)
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Hotel & grounds (6)
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Other (20)
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