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Hilton Osaka

#20 of 268 Hotels in Osaka
Certificate of Excellence
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1-8-8 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
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Hilton Osaka
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Hilton Osaka
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1,012 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great location: It's location opposite to JR Osaka Station. There're many shopping malls and restaurants around. You can take Kansai Airport Limousine to Herbis Osaka Hotel which is just 4-5 mins walk to Hilton Hotel. If time matches, this Limousine provides drop off / pick up point at Hilton 4-5 times per day. High standard facilities: The room is relatively... More 

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seoul, South Korea
1 review
5 of 5 stars Reviewed 4 days ago NEW

here is best of best hotel in Osaka Transportation, position, kindness, luxury, night view All the best This is the best hotel in Osaka. Position or night, traffic, and is the best in service both. I think that there is no comparable as the best and location services that make me feel proud rigid business partner to our customers. However,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
67 reviews 67 reviews
61 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for 2 nights in the twin tower suite which is extremely spacious and new。 the living room and dining room felt huge but the bedroom is not as big. The bathroom felt kindda squeezy too. The ongoing renovations in the lobby is kindda messy. During check-in or check-out times, the queue can be chaotic and long. Breakfast is ok... More 

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china
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed in the executive room from 8/2 to 11/2...Hilton staff were polite and attentive...best location in Osaka for (1.)shopping (2.) travelling to kyoto (just opposite jr Osaka station) and (3.) Travelling to and from itami (stop at daichi) or kansai (stop at herbis) airport via limo bus...(4.) Taking sub to shinsabashi shopping area...highly recommended

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Livermore, United States
1 review
5 of 5 stars Reviewed 1 week ago

I usually don't go to Hilton hotels, having used Marriott and Sheraton in the past. I was blown away by the service in this Hilton hotel. But then again, i do notice that Asian hotels take care of their guests more than in other areas of the world. Executive check in was done separately in the lounge which was a... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for your laudatory comments, particularly in reference to the Executive Lounge and guest services, which will assist in our continuous effort to improve our services and products. I am happy to learn that you enjoyed your recent stay. Your kind recognition of our service delivery is certainly gratifying and we have shared this with the staff you named.... More 

Cambridge, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was in Osaka for business for 3 nights and the rooms were great, including the executive lounge. I am a vegetarian (no fish) and the room service/chef did a great job in making sure I got good tasty food. They care about their guests. The hotel is very accessible with stations, restaurants, mall nearby! Oh and some of the... More 

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for your loyal patronage to the Hilton Osaka. Also, I would like to thank you for having availed your time to provide your constructive feedback, particularly in reference to the Executive Lounge. I am happy to learn that you enjoyed your recent stay and have taken note of the comment in reference to food variety at our Executive... More 

Leicester, United Kingdom
Top Contributor
57 reviews 57 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton is situated directly across the Osaka train station, so its convenient to travel around. Its also easy to get to as there are shuttle busses that leave from the airport to near the hotel (3 min walk). Tickets for the shuttle bus can be purchased at the airport. The hotel is also conveniently located near malls, and restaurants,... More 

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for having availed your time to provide your constructive feedback . We are delighted that you enjoyed our convenient location opposite the refurbished and extended JR Osaka Station, with a myriad of new department stores and other retail offerings, in addition to the largest underground shopping mall of Japan. I thank you for having availed your time to... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton Osaka is discretely making renovations and the newly renovated guest rooms are lovely. I really enjoyed the sento bath facilities in the fitness center as well as the great variety of tasty dishes available at breakfast. Service is efficient, reliable and polite.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for having taken the time to provide your constructive feedback, particularly in reference to room quality and breakfast experience.We are delighted to learn that you enjoyed your visit and the services provided.Thank you for having taken the time to share your positive experience. The team and I are looking forward to learn that you will be returning to... More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Having stayed at Hilton hotels world wide I was very pleased to see that Hilton Osaka had adopted a traditional Japanese theme in the room with sliding paper window covers and a very Zen oriented room with wood floors. It felt like a traditional Japanese room and I felt very comfortable. The amenities were excellent and all very close to... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. I am happy to learn that you enjoyed your recent stay. Your kind recognition of our service delivery is certainly gratifying and we have shared this with the staff. This will no doubt motivate them to... More 

Bury St. Edmunds, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

I only stayed one night as a stop-off while on business in the Osaka area. One of the main things I look for when travelling with business is good internet connection. While I am always loath to pay for wifi (which I think should be standard in all chain hotels), I become annoyed when internet I have paid for barely... More 

Was this review helpful? Yes
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

We would like to take this opportunity to thank you for your constructive comments. Feedback from our guests enables us to continuously improve our operation and guest services include refurbishment. Please accept our sincerest apology for your disappointment during your stay. Rest assured that we have addressed your comment on the service deficiency with the front desk and concierge to... More 

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Additional Information about Hilton Osaka

Address: 1-8-8 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Osaka 4*
Number of rooms: 525
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Also Known As:
Hilton Osaka Hotel Osaka
Hilton International Osaka
Osaka Hilton International
Hotel Style:
#5 Business Hotel in Osaka
#5 Spa Hotel in Osaka
#11 Luxury Hotel in Osaka
#15 Family Hotel in Osaka
#20 Romantic Hotel in Osaka

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