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All 266 Osaka hotels

Hilton Osaka

4.0 of 5 Hotel   |   1-8-8 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan (Osaka Station / Umeda)
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Ranked #19 of 266 Hotels / Ryokan in Osaka
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
James D Singapore
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891 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

Great Room, Great Staff in Hilton Osaka. The best experience I had so far for all my family trips. From booking where there is a typhoon coming into Osaka where I need help to book an extra night. All eMail communication was fast with hotel staff. To arrival, room quality, price performance, food in the hotel and great hotel staff... More

Review collected in partnership with Hilton Hotels & Resorts

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Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice stay at Hilton Osaka. Good location, great staff, and very nice facilities. Prices were high in my opinion for coffee and food, though possibly on par with international hotels in the area. I may have paid something like 1500 yen for a latte without realising the total charge before placing an order. Never dreamed it could be that... More

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Pittsburgh, Pennsylvania
Top Contributor
90 reviews 90 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The newly renovated rooms on the executive floors are really great, as is the convenient access to the ridiculous shopping mall (the biggest in Japan) that underlies the interconnected train stations here. At the moment (mid october 2014) the executive lounge is temporarily in a different, underwhelming location. But as a jumping off spot for going places on the train,... More

Was this review helpful? Yes 1
Porter Ranch, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

If you can get one of the newer rooms, it is a wonderful stay in a peaceful and attractive room. The bathroom layout is much improved from the previous layout! Can enjoy a long bath now in a much more aesthetic setting than before. The coffee was not tasty in the rooms, though, and made very weak in the restaurants.... More

Review collected in partnership with Hilton Hotels & Resorts

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singapore
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

everything is modern, large and comfortable. but the hotel left a bad taste for these reasons: 1. firstly, there was not even a single bottle of water provided in the hotel. we are paying US$382 a night and not even providing complimentary drinking water in the room speaks very poorly of their standards. this is supposed to be a hotel... More

Was this review helpful? Yes 2
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for having availed your time to provide your constructive feedback . Please accept my apology for having failed to deliver the level of service which you had expected from the Hilton Osaka. Your comments relating to the rooms, rental fee for cutlery and Internet use are valuable and taken up for future reference. Thank you anew, and hope... More

Zurich, Switzerland
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is the 2nd time I stay at the Hilton in Osaka. I suppose I got a newly renovated room (2814) as I still could smell the paint. The rooms was modern, large and provided a nice view over Osaka. The bathtub was a bit small nothing to be concerned. Gym and pool area is outdated - as well the... More

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Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We are delighted that you enjoyed our convenient location opposite the refurbished and extended JR Osaka Station, with a myriad of new department stores and other retail offerings, in addition to the largest underground shopping mall... More

Rome, Italy
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in this hotel for 2 nights in July, for business together with other colleagues of mine. The location is great, opposite the Main Station and from where to travel to our next point in Japan. The staff are helpful and the facilities are good. Great view too from the top floor, definitely the place to be when I... More

Was this review helpful? Yes 2
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We are delighted that you enjoyed our convenient location opposite the refurbished and extended JR Osaka Station, with a myriad of new department stores and other retail offerings, in addition to the largest underground shopping mall... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just stayed a few days in late September. Very nice hotel and friendly staff. The room is quite spacy as compared to other typical Japanese hotels. Location is excellent, and within talking distance you can dine in different restaurants outside. The only small issue is that there seems not enough people at the hotel door helping guests to move their... More

Was this review helpful? Yes 2
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for sharing your experience at Hilton Osaka. We are delighted that you enjoyed our convenient location opposite the refurbished and extended JR Osaka Station, with a myriad of new department stores and other retail offerings, in addition to the largest underground shopping mall of Japan. We look forward to the opportunity welcoming you back in the not too... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here last month. Hotel is located opposite Osaka station, the nerve center of the city. There are many restaurant options at the basement of the Hilton hotel. As I entered the city via Shinkansen at Shin Osaka Station, had to hop onto the municipal train to Umeda station and then located the hotel after a brief 7 min walk... More

Was this review helpful? Yes 1
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for your laudatory comments on our hotel and its services. It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff. Thanks anew and we look forward welcoming you back on your... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed here for 2 nights with my family. We were 4 in total and it was my first ever trip to overseas with my mum and all the hoteliers who cared for us were very supportive and provided wonderful service! They were all kind and have a good manner. They speak quite nice english as well. It was magnificent... More

Was this review helpful? Yes 1
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for your laudatory comments on our hotel and its services. We are delighted to learn that you enjoyed your visit and the services provided. Thank you anew, and we look forward to welcoming you back when your travels bring you to Osaka next. More

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Additional Information about Hilton Osaka

Address: 1-8-8 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Osaka 4*
Number of rooms: 525
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Also Known As:
Hilton Osaka Hotel Osaka
Hilton International Osaka
Osaka Hilton International

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