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All 247 Osaka hotels

Hilton Osaka

4.0 of 5 Hotel   |   1-8-8 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan (Osaka Station / Umeda)
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81%
Ranked #20 of 247 hotels in Osaka
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
ChrisNCL Newcastle Upon Tyne
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851 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Newcastle Upon Tyne
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

My daughter and I were doing a brief tour of japan using a Japan rail pass and the location of this hotel was just perfect being opposite from the main Osaka station. Just be aware that if travelling by Shinkansen high speed train that you need to change at Shin Osaka for Osaka. The trains between the two are frequent... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Just like other japan's hotel, the room was small however the room was clean and well maintained. The breakfast from the top floor was delicious and have many variety plus you will get a stunning view of osaka city. The hotel location was just in front of high class shops and next to train station. It was a nice hotel... More

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Contributor
19 reviews 19 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Well located in Umeda area The executive rooms are all renovated. Big enough to feel comfortable , different plug ins so you do not need adapters Bathrooms are on the small side like many hotels in Japan The staff at the executive floor always welcoming Restaurants are ok, hotel food. You can find better across the street with more local

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Singapore
2 reviews
4 of 5 stars Reviewed yesterday NEW

This is a long overdue review. I visited in Feb this year. Check in was quick and pleasent as a HH Diamond member but upgrades are charged (if you have request upgrade online and agreed to pay) - for some reason, it's not easy to get free upgrades in Japan as a HH member in my experience so far. However,... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I come to Osaka on business quarterly and happily I get to stay here each time! The room, the food, the gym, the neighborhood, the staff, all combine to make it a great experience! I'm on the road at least half my time and a good hotel is a great thing - the Hilton Osaka is definitely that.

Was this review helpful? Yes 1
Baden, Switzerland
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hilton was probably the best I have been to. The staff in the lobby was very friendly, not to mention the foreign staff helping during the check in process. I was staying on the executive floor and rooms are very large. Having lounge access, I enjoyed the drinks and snacks they had there. At night they have some food... More

Was this review helpful? Yes 2
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. I am happy to learn that you enjoyed your recent stay as well as the many facilities accessible in close proximity from our hotel. Your comments concerning our staff are also gratifying, and I have passed... More

Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We started our 27 days Japan tour at the Hilton Osaka 10days. The hotel is steps away from the train station (5min walk to corner and across street) and the JR line offices, Citibank ATM just at the corner. From the moment we arrived the staff and hotel met all our exceptions and exceeded them. The Japanese pillows "Sobagaru and... More

Was this review helpful? Yes 1
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you so much for the great feedback from your most recent stay, we were delighted to learn that the experience you encountered at the hotel exceeded your expectations and I will be sure to share your feedback with the team. I am certain that our team members will be ecstatic that you felt they made you feel valued, cared... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been to this hotel before but recently it went through renovation and rooms got new design (they kept japanese windows and paper partitions but got new sofa all lenth of window so you can lay down and enjoy the view of cityscape). They also got now charger that fits all kind of power plugs (no need for adaptor any... More

Was this review helpful? Yes 2
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We are delighted that you enjoyed our convenient location in the vibrant and exciting heart of Osaka's commercial, shopping and entertainment district, right across the street from the city's main station and newly-built Grand Front Osaka... More

Tainan, T'ai-wan, Taiwan
1 review
3 of 5 stars Reviewed 3 weeks ago

Great location and room is bigger than other hotels'. It's really convenient cause hotel is just right across the street of south gate of JR OSAKA station. The attitude of staff is so so. No free wifi(only in lobby) and cable provided. If you can get inexpensive room price and prepare internet by yourself then Hilton Osaka may be a... More

Was this review helpful? Yes
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for having taken the time to provide your constructive feedback, particularly in reference to our convenient location opposite the refurbished and extended JR Osaka Station and our spacious room. Your comments relating to mini bar item and Internet use are valuable and taken up for future reference. Thank you anew, and we look forward to welcoming you back... More

Pompei
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Hilton Osaka is conveniently situated to the rail network and its excellent and cheap eateries. The reception staff are fluent in English, as you would expect, and nothing is too much trouble. People in this part of Japan take the time to sniff the roses and are more friendly than their Tokyo counterparts.

Was this review helpful? Yes 2
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We are delighted that you enjoyed our convenient location opposite the refurbished and extended JR Osaka Station, with a myriad of new department stores and other retail offerings, in addition to the largest underground shopping mall... More

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Additional Information about Hilton Osaka

Address: 1-8-8 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Osaka 4*
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Also Known As:
Hilton Osaka Hotel Osaka
Hilton International Osaka
Osaka Hilton International

266 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in Osaka #5 Spa Hotel in Osaka #12 Luxury Hotel in Osaka #16 Romantic Hotel in Osaka #18 Family Hotel in Osaka
Hotel Class
Official Description (provided by the hotel)
Set in the business and entertainment area, the Hilton Osaka hotel is linked to one of Osaka's largest shopping malls. Admire the views from Windows on the World restaurant or the Executive Lounge. Unwind in the gym, pool or relaxation salon. The hotel is 3 miles from Universal Studios Japan and 1 hour from Kansai airport. ... more   less 
Number of rooms
525

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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