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Hilton Osaka

Certificate of Excellence
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1-8-8 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
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Hilton Osaka
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1,145 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1145)
  • Mar-May only
    (299)
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London, United Kingdom
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

An excellent hotel close to Osaka Station. 5 minutes from the station concourse for my trips to Osaka suburbs. Stayed 4 nights in an exec room, as work for Japanese Corporation based in Osaka. Great views from 30th floor. The rooms were very comfortable with decent AC for the Osaka summer. Nice wet room shower as well as bath. Breakfast... More 

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Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent two nights at Osaka Hilton hotel with my family and we enjoyed our stay. Very convenient location across street from JR Osaka station (Umeda). Our room rate included breakfast which we really enjoyed at Checkers restaurant on 2nd floor (opens 630 am). Rooms very comfortable. Hanshin department store adjacent to hotel. We look forward to return visit to Osaka... More 

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osaka, Japan
4 of 5 stars Reviewed 6 days ago NEW

Decent room size for a hotel at Umeda. Relatively short distance to shopping centres and Osaka Station. Clean and fresh room despite the smoking rooms at other floors. Lift speed is unbelievable and impressive. Beware: breakfast crowd can be overwhelming, be prepared to wait. Breakfast area is tight, need to pay attention to the crowd pacing around you, with their... More 

Review collected in partnership with Hilton Hotels & Resorts

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cleveland
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Beautiful big rooms and the bathroom was just lovely. Very helpful staff and in a great position on top of the train station so you can get to just about anywhere. Service was great and we had two rooms as we travelled with children. Very family friendly. Free wifi

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago NEW

Hotel room was spacious by Japanese standards and conveniently located near Osaka Station. In true Hilton fashion, the free breakfast was great, but I've had better coffee elsewhere. Wide variety of Japanese food although they only served curry on one morning. Staff was very good with impeccable service, especially for us non-Japanese speaking folk. My family and I would definitely... More 

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Sydney, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great service and well appointed rooms with wonderful views. Great restaurants and bars and the top floor bar was a delight. Went for a night and spent the weekend and couldn't fault the customer service, they were all so lovely and helpful.

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San Francisco, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Over the winter I did a bit of travelling, usually staying at a Hilton. This is by far my favorite. Received one upgrade with HHonors, but was offered to pay a little extra and get an exec suite. The views were stunning, the staff was great, and the executive lounge had great food and great views. One downside: the exec... More 

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New Zealand
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Family trip, got 1 added bed added in it felt kind of small but its standard in Japan so not really deduction points here. Service is good, left my luggage a day early before check in and the staff has no problem with it. Location not bad, less then 5 min walk to Osaka Station Check in and out was... More 

Was this review helpful? Yes 1
Metro Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is a nice business hotel but it felt very "average". Its rooms are simple and clean but the hotel looks and feels a bit old. I did not bother to use the gym. Architecture is traditional Japanese. The service is quite good. I only booked this hotel because I was attending a conference there.

Was this review helpful? Yes 2
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write comments. I am happy to learn that you enjoyed your recent stay. Thank you anew, and we look forward to welcoming you back when your travels bring you to Osaka next. More 

Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice enough place. Has a very good breakfast, with good selection of both western and Japanese food. Staff are friendly, with good English and the room was clean and quite. Late night check in was hassle free. But no free internet - they charged for it and it is very very slow.

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for your post of Hilton Osaka and thank you for choosing to return to stay with us. The hotel benefits from many repeat guests and we appreciate you have a choice when visit the city. We certainly hope to be able to welcome you back again sometime soon. More 

Hotel Review Summarization

What travelers say

  • Train station(6)
  • Executive level(3)
  • Executive Lounge(3)
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455 photos of this hotel

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Pool/beach area (3)
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Room/suite (45)
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Hotel & grounds (6)
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Other (34)
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