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All 246 Osaka hotels

Hilton Osaka

4.0 of 5 Hotel   |   1-8-8 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan (Osaka Station / Umeda)
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81%
Ranked #21 of 246 hotels in Osaka
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Bryan F Lincolnwood, Illinois, United States
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829 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
  • Swedish first
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English first
Lincolnwood, Illinois, United States
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at the Hilton Osaka this past July for business. A very nice, convenient hotel, across the street from Osaka Station, although you can access the station underground. Booked through the US Hilton Hotel website and using a AAA membership, was able to obtain a decent rate. Stayed on the Executive Floor which give you lounge access with breakfast, afternoon... More

Was this review helpful? Yes 2
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for your laudatory comments on our hotel and its services. We receive many good comments about how convenient our location is, and we are proud to say it is our very strong unique sales point. We value our customer’s opinions about us to serve you in any better way. So should there be anything else that we can... More

Amsterdam, The Netherlands
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a great location (CBD, with many upscale shops and good restaurants), near a JR station and many of the attractions are easily reachable by foot or by public transport. Great value for money, one the better Hilton Hotels I stayed in. This hotel also features a nice bar with panoramic views. Recommended.

Was this review helpful? Yes 2
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for sharing your experience at Hilton Osaka. We are delighted that you enjoyed our convenient location opposite the refurbished and extended JR Osaka Station, with a myriad of new department stores and other retail offerings, in addition to the largest underground shopping mall of Japan. We look forward to the opportunity welcoming you back in the not too... More

Melbourne, Australia
Top Contributor
134 reviews 134 reviews
55 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very good traditional Hilton Style hotel in a prime location in Osaka. Hotel is busy and bustling but with a quiet calm efficiency. we stayed for one night having arrive on the Shinkasen from Hiroshima and before going on to Kyoto. Room was comfortable with good fit out and excellent bedding. Bathroom had all necessary facilities. Internet... More

Was this review helpful? Yes 2
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for your laudatory comments on our hotel and its services. It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff. Thanks anew and we look forward welcoming you back on your... More

Tampa,Florida
Top Contributor
56 reviews 56 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A nice place to stay when seeing this area of Japan. The room was a good size, always clean and the restaurant breakfast buffet was outstanding. It is right outside the subway station. We enjoyed a fantastic view.

Was this review helpful? Yes 2
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for having taken the time to provide your constructive feedback, particularly in reference to room quality and breakfast experience. I am happy to learn that you enjoyed your recent stay and enjoyed the panoramic city views as well as the many facilities accessible in close proximity from our hotel. I thank you for having availed your time to... More

Singapore, null, Singapore
Top Contributor
103 reviews 103 reviews
65 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel in Osaka and a must stay if you are travelling to this city. Conveniently located to shops, convenient stores (you will never be hungry) Great service with excellent language skills by the Japanese staff and in a typical Japanese fashion everything is so organised and super clean. Gym facilities is good and I have nothing... More

Was this review helpful? Yes 2
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. I am happy to learn that you enjoyed your recent stay. Your kind recognition of our service delivery is certainly gratifying and we have shared this with the staff. This will no doubt motivate them to... More

Boston, Massachusetts
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed two times with them. Each time when I checked in, reception staffs made me very uncomfortable. I though it was single staff problem last time but this time, I think it is all department problem. I arrived late night, the staff who checked me in, explained access to the exe lounge. I asked back regarding the breakfast, he replied... More

Was this review helpful? Yes 2
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for your constructive feedback. Please accept my apology for having failed to deliver the level of service which you had expected from the Hilton Osaka. We have taken the necessary actions to avoid future repetition. We value your feedback, which will assist us improving the need of our guests. Thank you anew, and hope to have another opportunity... More

Melbourne, Australia
Contributor
19 reviews 19 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have never been to Osaka and on a recent business trip to Tokyo i made a side trip to OSAKA using my HH points for room reservations. I found the hotel very conveniently placed across the road from a main station (Osaka Station). The Lobby; This lobby seats about 80 to 100 people with lounges scattered in the mid... More

Was this review helpful? Yes 1
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for your laudatory comments, particularly in reference to the Executive Lounge and guest services, which will assist in our continuous effort to improve our services and products. I am happy to learn that you enjoyed your recent stay as well as the many facilities accessible in close proximity from our hotel. I thank you for having availed your... More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

I personally prefer bright bathroom. It would be nice if another light bulb could be installed in the bathroom because it's quite dark at the moment. The concierge is very helpful in suggesting and recommending. They do their best to attend to your questions and requests. Breakfast at the hotel is amazing. The staffs always serve you with a smile... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We are delighted that you enjoyed our convenient location opposite the refurbished and extended JR Osaka Station, with a myriad of new department stores and other retail offerings, in addition to the largest underground shopping mall... More

Tokyo
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed in the Hilton Osaka many times over the past ten years and have always been greeted by friendly and helpful staff. The location of this hotel is in the heart of Osaka, too many amazing restaurants and first class shopping in this area to mention. The concierge here has an abundance of suggestions for casual and business... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Thank you for your laudatory comments on our hotel and its services. It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff. Thank you anew, and we look forward to welcoming you back... More

Darwin, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at the Hilton in May 14 for our honeymoon. The staff were very friendly and the location was great. The size of the room was good and the bed was very comfortable. The spa, gym, pool and sauna were definitely a plus. We had never stayed at a Hilton before and were a bit disappointed.... More

Was this review helpful? Yes 2
Hotel R, Herman Ehrlich - General Manager at Hilton Osaka, responded to this review

Dear Hilton Osaka Guest, We would like to take this opportunity to thank you for your constructive comments. Feedback from our guests enables us to continuously improve our operation and guest services include refurbishment. Please accept our sincerest apology for your unfortunate experience. We have addressed your concerns regarding cleaness to our management team to avoid future repetition and Hilton... More

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Additional Information about Hilton Osaka

Address: 1-8-8 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Osaka 4*
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Also Known As:
Hilton Osaka Hotel Osaka
Hilton International Osaka
Osaka Hilton International

254 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Spa Hotel in Osaka #6 Business Hotel in Osaka #12 Luxury Hotel in Osaka #18 Romantic Hotel in Osaka #19 Family Hotel in Osaka
Hotel Class
Official Description (provided by the hotel)
Set in the business and entertainment area, the Hilton Osaka hotel is linked to one of Osaka's largest shopping malls. Admire the views from Windows on the World restaurant or the Executive Lounge. Unwind in the gym, pool or relaxation salon. The hotel is 3 miles from Universal Studios Japan and 1 hour from Kansai airport. ... more   less 
Number of rooms
525

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