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Hilton Osaka

Certificate of Excellence
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1-8-8 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
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Hilton Osaka
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1,330 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is an excellent hotel which we stay second time, just opposite to Osaka Station, very convenient. Good hospitalility. They speak good English. 这家希尔顿酒店是第二次住了,它在大阪駅对面,乘JR及地鉄只需走路3分钟,附近有数家大型百货商店如大丸、阪急,餐厅也特别多,应有尽有。酒店服务很贴心,前台服务员能说流利英语,对中国人服务很殷勤,我们住得很开心!

Helpful?
Thank Stewartli
Key West, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The Osaka Hilton sits centrally with access to trains and taxis and is within walking distance of many shops, restaurants and bars. I visit this hotel several times a year due to work and I never leave disappointed. The Hotel is exceptionally clean and the staff are friendly, professional and willing to help with virtually any need. The food offerings... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gulfstreameagle
Raleigh, NC
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel one night while traveling on business in Japan. The front desk staff was friendly and the room was very spacious, particularly for a Japanese hotel. Everything was clean and appeared recently renovated. The view outside my window was breathtaking. The location is perfect for walking around the city as well.

Helpful?
Thank dbrown06
Chihuahua
Level Contributor
213 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Hilton Osaka for the first time, and it is as good as the first time! Shower and bathroom have been upgraded , and rooms are cozy and very comfortable. Breakfast buffet is great, and is located just across Osaka Train Station. I look forward in staying again there real soon!

Helpful?
Thank Signore_Colomo
Metro Manila, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hilton Tokyo is one of the best hotels I have lived in. It exceeded NYC Waldorf, my favorite Hilton. The location of Hilton Tokyo is perfect, the shuttle always on time and the rooms are superbly clean and comfortable! The staff are very helpful and knowledgeable, too. I love my HIlton!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Yolanda R
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Location wise : It's above Umeda train station ,there's an east & west Hilton hotel & you've gotta go thru heavy commuter/shopping crowds,tons of stairs/escalators & lack of signage to find the correct Hilton you're staying at (you can easily walk around for hours trying to locate it & if you try going outside of the station,you'll end up in... More 

Helpful?
6 Thank Jacquelyn M
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

We would like to take this opportunity to thank you for your feedback on your recent stay. Feedback from our guests enables us to continuously improve our operation and guest service. I am most concerned to note of your comments with regard to the unsatisfactory services you have received. Indeed there is no excuse for the lack of attention to... More 

Sydney
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The thing that struck me about the Hilton Osaka, was that is a very international hotel. The staff are about 80% Japanese; English was well spoken and understood; the buffet breakfast had bacon, eggs, and tomatoes, just like any other Hilton. There was a fine gym and a sparkling indoor heated pool. The Japanese touch was that a swimming cap... More 

Helpful?
2 Thank presdient
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for sharing your experience at Hilton Osaka. We constantly strive to serve our guests in ways that cater to their needs, and we are very happy that our team members were able to make your stay comfortable. Once again, thank you very much for your warm comments, and we wish you a great day ahead. More 

Nagano, Japan
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Very modern large hotel in a good location opposite the station in Osaka. A family of three staying for 5 nights very good service, very comfortable modern room. we did have an initial problem with the room type but it was fixed quickly and easily as per the Hiltons we will fix it policy. Be aware when booking if you... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Torchwood13
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you very much for taking the time to provide us with your valuable feedback. We are very glad to hear that you and your family enjoyed our room and location, and we hope that you will consider us again for your future visits to Osaka. Once again, thank you very much for your warm comments, and we wish you... More 

Amman Governorate, Jordan
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton Osaka for about 8 hours only on our way to a long business trip. It looked like the place had been recently and beautifully renovated. The staff were nice and professional. The gym was average as it was very compact. as for the room, it was decently sized and the bed had one of the... More 

Helpful?
2 Thank Mohammed A
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We are very glad to hear that you and your family enjoyed our room quality and our service delivery, and we hope that you will consider us again for your future visits to Tokyo. Once again,... More 

Furlong, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Conveniently located in the Umeda district right across the street from Osaka station, which makes it within an hour from Kyoto, Nara and many other places in the region. Super cool design, great view.

Helpful?
2 Thank Vladislav C
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for having taken the time to provide your constructive feedback, particularly in reference to convenient location and the views from here. We look forward to welcoming you back whenever your travels bring you to Osaka. More 

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