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Hilton Osaka

Certificate of Excellence
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1-8-8 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
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1 room 1 adult
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Hilton Osaka
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1,328 Reviews from our TripAdvisor Community

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Raleigh, NC
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel one night while traveling on business in Japan. The front desk staff was friendly and the room was very spacious, particularly for a Japanese hotel. Everything was clean and appeared recently renovated. The view outside my window was breathtaking. The location is perfect for walking around the city as well.

Helpful?
Thank dbrown06
Chihuahua
Level Contributor
213 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at the Hilton Osaka for the first time, and it is as good as the first time! Shower and bathroom have been upgraded , and rooms are cozy and very comfortable. Breakfast buffet is great, and is located just across Osaka Train Station. I look forward in staying again there real soon!

Helpful?
Thank Signore_Colomo
Metro Manila, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hilton Tokyo is one of the best hotels I have lived in. It exceeded NYC Waldorf, my favorite Hilton. The location of Hilton Tokyo is perfect, the shuttle always on time and the rooms are superbly clean and comfortable! The staff are very helpful and knowledgeable, too. I love my HIlton!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Yolanda R
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Location wise : It's above Umeda train station ,there's an east & west Hilton hotel & you've gotta go thru heavy commuter/shopping crowds,tons of stairs/escalators & lack of signage to find the correct Hilton you're staying at (you can easily walk around for hours trying to locate it & if you try going outside of the station,you'll end up in... More 

Helpful?
5 Thank Jacquelyn M
Sydney
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The thing that struck me about the Hilton Osaka, was that is a very international hotel. The staff are about 80% Japanese; English was well spoken and understood; the buffet breakfast had bacon, eggs, and tomatoes, just like any other Hilton. There was a fine gym and a sparkling indoor heated pool. The Japanese touch was that a swimming cap... More 

Helpful?
2 Thank presdient
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for sharing your experience at Hilton Osaka. We constantly strive to serve our guests in ways that cater to their needs, and we are very happy that our team members were able to make your stay comfortable. Once again, thank you very much for your warm comments, and we wish you a great day ahead. More 

Nagano, Japan
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Very modern large hotel in a good location opposite the station in Osaka. A family of three staying for 5 nights very good service, very comfortable modern room. we did have an initial problem with the room type but it was fixed quickly and easily as per the Hiltons we will fix it policy. Be aware when booking if you... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Torchwood13
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you very much for taking the time to provide us with your valuable feedback. We are very glad to hear that you and your family enjoyed our room and location, and we hope that you will consider us again for your future visits to Osaka. Once again, thank you very much for your warm comments, and we wish you... More 

Amman Governorate, Jordan
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton Osaka for about 8 hours only on our way to a long business trip. It looked like the place had been recently and beautifully renovated. The staff were nice and professional. The gym was average as it was very compact. as for the room, it was decently sized and the bed had one of the... More 

Helpful?
2 Thank Mohammed A
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We are very glad to hear that you and your family enjoyed our room quality and our service delivery, and we hope that you will consider us again for your future visits to Tokyo. Once again,... More 

Furlong, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Conveniently located in the Umeda district right across the street from Osaka station, which makes it within an hour from Kyoto, Nara and many other places in the region. Super cool design, great view.

Helpful?
2 Thank Vladislav C
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for having taken the time to provide your constructive feedback, particularly in reference to convenient location and the views from here. We look forward to welcoming you back whenever your travels bring you to Osaka. More 

Brisbane, Australia
Level Contributor
108 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Absolutely amazing renovations have been completed here and just walking into the Executive Suite left us speechless ! The décor is like a combination of Japanese and Scandinavian which works together amazingly well. The staff are extremely helpful and friendly, especially Guest Relations supervisor Nathan Oldfield. The added touches of fresh fruit or chocolates or fresh bottles of juice were... More 

Helpful?
3 Thank Betty S
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for your laudatory comments, Set in the heart of Osaka's business district and just one hour from Kansai airport, the Hilton Osaka hotel is conveniently located for both business and leisure travelers. Indulge in some retail therapy in the large shopping mall connected directly to the hotel, which offers a range of shops and boutiques to suit all... More 

Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night recently on our way to Tokyo. Very nice updated rooms. Also terrific breakfast buffet. Even though we had gold status it would not allow us to go onto the Executive floor for the lounge they had their nightly with drinks, food, etc. A little strange they would not grant us access. The status would qualify... More 

Helpful?
2 Thank Bullet T
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you very much for your comments on your recent stay at the Hilton Osaka. Please accept our sincerest apology for the inconveniences brought about during your stay. We have addressed your comments on the failure of cleanliness of the room with Housekeeping Manager to avoid recurrence in future. I have noted your observation with regards to your not having... More 

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