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Hilton Osaka

Certificate of Excellence
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1-8-8 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
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Hilton Osaka
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Hilton Osaka
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1,084 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Hong Kong, Hong Kong
1 review
3 of 5 stars Reviewed yesterday NEW

Hilton Osaka location is most convenient as it situated a stone throw from the subway and train station. Staff are extremently helpful. Hotel rooms is so so as its old BUT clean. One show stopper is the breakfast dinning area as its take so long to be seated and to request for tea/coffee will take a lifetime to be served!... More 

Review collected in partnership with Hilton Hotels & Resorts

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Okinawa, Japan
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hilton is convenient to the Osaka rail terminal. The rooms were clean and nice especially the shower had great water pressure. The executive lounge was quaint and beautiful view. The staff was wonderful. Definitely would stay here again.

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Ho Chi Minh City, Vietnam
Top Contributor
59 reviews 59 reviews
55 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in their deluxe room for 3 nights on the 29th floor which offered since views of Osaka and the nearby train station. The room has a very fusion feel with its modern interior but traditional Japanese windows and with a very comfortable bed. The bathroom was adequately sized with all the various amenities. Check in was smooth and courteous.... More 

Was this review helpful? Yes 1
Christchurch, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

We had our Regional Conference at the Osaka Hilton. The conference venue was comfortable and well equipped. The hotel is well located handy to most locations and with the train right there it was easy to get around. The rooms were comfortable and the staff are well trained courteous and always available when needed. Our room was clean and tidy... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff. This will be shared amongst all the management and the staff. Thank you anew,... More 

Toronto, Canada
Top Contributor
56 reviews 56 reviews
40 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

Was in Osaka on business recently and opted to book the Hilton for a few nights. As as been mentioned elsewhere the service was incredible, from check in, to room service, to arranging a car service on fairly short notice. In terms of the room itself it would be smaller by North American standards but very roomy by what I... More 

Was this review helpful? Yes 1
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We are delighted that you enjoyed our convenient location opposite the refurbished and extended JR Osaka Station, with a myriad of new department stores and other retail offerings, in addition to the largest underground shopping mall... More 

Senior Contributor
32 reviews 32 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location with easy access to Osaka station. Rooms are good size and well appointed bed very comfortable and bathroom had all the needed amenities. Food was good and plenty of selection on site as well as near by.

Was this review helpful? Yes 2
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We receive many good comments about how convenient our location is, and we are proud to say it is our very strong unique sales point. Thank you anew, and we look forward to welcoming you back... More 

Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We decided to splurge at the end of our Tokyo trip in early April and paid for an upgrade to the Presidential Suite on the Executive Floor. Was pricey but worth it - kids (3 years old, 1 years old) and mum and Dad had a great time (huge bathroom, steam room, study, dining area, extra bathroom, huge lounge area,... More 

Was this review helpful? Yes
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff. This will be shared amongst all the management and the staff. Thank you anew,... More 

Senior Contributor
26 reviews 26 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would have given it a 4 star if the service was better. Location of this hotel is fantastic, smacked right next to the Osaka station and few other attractions. A few mins walk will get you to almost everywhere in Osaka and around the region; Kyoto/Nara/Kobe. Plenty of reasonably priced restaurants opposite the hotel near the station. Room could... More 

Was this review helpful? Yes
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We receive many good comments about how convenient our location is, and we are proud to say it is our very strong unique sales point. I thank you anew and we look forward to welcoming you... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed as a HHonors Gold and received an upgrade from the base room to a deluxe room. The check-in staff when we visited this this hotel were very friendly and spoke very good English. We had also emailed before our stay asking about booking tours from the hotel and received clear responses and suggestions on how to book directly to... More 

Was this review helpful? Yes 2
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. We are delighted that you enjoyed our convenient location opposite the refurbished and extended JR Osaka Station, with a myriad of new department stores and other retail offerings, in addition to the largest underground shopping mall... More 

London, United Kingdom
Top Contributor
157 reviews 157 reviews
26 hotel reviews
311 helpful votes 311 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was upgraded to executive room because of Hhonors member. The room was nice, clean and comfortable. Bed was nice. The bathroom was fabulous. However, only 1 tiny bottle of shower gel for 2 people. That's definitely NOT enough. Staff are in general fabulous. Except the concierge who is quiet rude and unhelpful The breakfast can be quite busy most... More 

Was this review helpful? Yes
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing the Hilton Osaka as your preferred hotel for your recent trip to Japan, and taking time to write laudatory comments. I am happy to learn that you enjoyed your recent stay. Your kind recognition of our service delivery is certainly gratifying and we have shared this with the staff. This will no doubt motivate them to... More 

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