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Hilton Osaka

Certificate of Excellence
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1-8-8 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
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Hilton Osaka
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Hilton Osaka
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1,040 reviews from our community

Traveler rating
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    144
    53
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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All months
Osak, Japan
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed in this hotel last week 25-27/Mar with promotion price. The hotel location is good and staff is nice and helpful. Their English level is quite well. With promotion price, this stay is perfect. But with normal price, I think the hotel facility is not good enough.

Review collected in partnership with Hilton Hotels & Resorts

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Orlando, Florida
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

I travel a lot for business and often I'll go back to the same place over and over. In this case, almost every time I stay in Osaka, I stay at the Hilton. The staff is great. I'm always greeted by name by the front desk and bell staff. The group at Checkers always smile when the tall American comes... More 

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Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stunning hotel - stayed here fir a few days on a business trip. Large hotel but the staff and settings were great. I had a room with amazing views. Bedrooms with bathrooms (wet room) was out of this world - I would stay here again!

Was this review helpful? Yes 1
Honolulu, Hawaii
Contributor
19 reviews 19 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Would have given an excellent rating if they provided free wifi in the room, but they don't. Hotel is located across the street from the central south exit of Osaka station (can't miss it - "Sheraton plaza" sign on bldg). Osaka station is fantastic. In addition to the plethora of buildings full of shops and restaurants in the station, on... More 

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incheon
1 review
4 of 5 stars Reviewed 3 days ago NEW

Osaka main station and umeda area near place, good place for shopping. and hotel services are good quality. It is easy to go to the international airport Kansai and domestic airport. the train station you can find the train to go to Kyoto and Kobe.

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for two nights and the beds are the most comfortable ever, only bad thing is that the free wifi can only be accessed downstairs, not in the room. Breakfast was always good, the location is in the centre of Osaka, thoroughly recommend this place

Was this review helpful? Yes 3
上海, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

酒店交通方便,对面就是 JR 线、阪急线、阪神线,底下就是梅田西站,有御堂筋线等三条地铁交叉于此。另外周边商场很多,是大阪最热闹的地段,而且最好的是接待人员非常热情有礼貌,金卡还给升级房间了,虽然房间不算宽敞,但是干净舒适,望出去是大阪最繁华的市区,非常棒! Good choice for Osaka short stay, lots of restaurants and malls nearby n' very convenient for city tour.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good check in and check out service. Location is good. MRT just under the hotel and opposite Osaka Main Train Station. Buffet breakfast need to improve and should add more Japanese food and sushi to reflect the Japan food.

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is really easy to access from osaka station. Very convenient. room a bit small for executive floor. The staff really heplful as they can speak english very good. Breakfast for muslim travel like me is fine since they serve vegetarian food and kids love the bread. The lounge also ok for me, especially after a tired walk and... More 

Was this review helpful? Yes 1
Portland, OR
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Superb staff and well maintained property make this a good choice. Breakfast is perfect for all tastes as well including local and western choices. WiFi is an additional charge but is at most all full serve Hilton properties so no surprise.

Was this review helpful? Yes 1
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