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ANA Crowne Plaza Osaka

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1-3-1 Dojimahama , Kita-ku, Osaka 530-0004, Osaka Prefecture
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ANA Crowne Plaza Osaka
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ANA Crowne Plaza Osaka
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821 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manila, Philippines
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great hotel!!! Staff are very friendly & efficient. Rooms are very clean! The downside however is that it is far from the shopping district Dotonburi & Namba Area. Subway is accessible though. If you're here for a business trip then this is the hotel for you but won't recommend it for family vacations such as ours. It's not where the... More 

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Houston, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

4 night stay, Very clean hotel with larger than expected rooms. Twin beds were comfortable and free WiFi worked well. My wife and I choose not to eat breakfast in the hotel due to the price of over $25. The last day we did eat the buffet breakfast before heading down to Kobe to catch a Princess Cruise Ship. The... More 

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HK
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It's far from JR station. I don't think it's a walking distance for young kids. We cabbed back to the hotel from JR station if we couldn't catch the hotel shuttle bus. The taxi fare is around 800-1000 yen. There is a subway line nearby but not the JR line which runs in and out of Osaka. On the first... More 

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Toronto, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location. 15 min walk from osaka/umeda station. So it's near to the station yet not as crowded as the hotels right next to the station. Hotel provides half hourly shuttle to/fro station. Plenty of English speaking staff. Rooms are pretty spacious. Free wifi. Good breakfast buffet with both western and japanese selection.

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Windsor, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this hotel recently and absolutely loved it! From the moment our taxi pulled up, we were greeted by a welcoming staff member. Upon check-in, our bags were delivered right up to our room. The hotel room was clean and perfect size for our needs. The rest of the hotel is beautiful, with a gorgeous... More 

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Hong Kong
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

this hotel has a shuttle van to nearby shopping area but ee never used it. instead we walked about 8 min to the nearby subway station and within 10min we are in the busiest shopping /eating area by the canal. Hotel staff speak good english. A nice surprise at the end of stay we found out thst about two blocks... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear nickiBH, Warm greetings from the Crowne Plaza Osaka. We are pleased to know that you had a pleasant stay. Thank you for noting our good location and hotel staff. We are also glad to know that you had a good breakfast experience. It is reviews like yours that helps us to succeed in our endeavor to continuously provide you... More 

Geelong Victoria
Level Contributor
135 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed June 23, 2015

Caught the hotel shuttle bus from Osaka Station. The hotel directions to find the shuttle bus spot at the station can be confusing because there are several options offered. Take the time to study the map carefully. Shuttle bus leaves on time every time. Seems like a long way because of the one way street configuration but in reality could... More 

Was this review helpful? Yes 5
Kontiolahti
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

We stayed five nights and liked the hotel! The staff was polite and the hotel shuttle to the Osaka railway station was very convenient. We took the shuttle at least twice a day. The breakfast at Cafe in the Park was a good combination of Japanese and Western food, so it was a nice introduction to Japanese cooking. We stayed... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 19, 2015

This hotel has all the basic amenities one would expect of a business hotel. The shuttle bus service to Osaka station was very reliable and probably the most useful part of our stay . We ate around the noodle shops near the station, shopped at Daimaru at the station and accessed the rest of Osaka from there . It was... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear twinklemelody, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Port Vila, Vanuatu
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 19, 2015

The hotel is quiet far from the train station, but they have bus service so it helps a lot. The lobby is big but looks dry and dim. There is no free drinking water in the room which I expect for this level of hotel to be available.

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Wendy B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation by being just average. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as... More 

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