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All 246 Osaka hotels

ANA Crowne Plaza Osaka

4.0 of 5 Hotel   |   1-3-1 Dojimahama , Kita-ku, Osaka, Osaka Prefecture 530-0004, Japan
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84%
Ranked #35 of 246 hotels in Osaka
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
William W Nelson, New Zealand
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588 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Nelson, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed 3 nights from 18 June in their Club Rooms whilst waiting to join a tour of Japan. Checked in early as our flight arrived in Kansai early ex Malaya. Was disappointed that we were charged extra to check in early especially as it was a Club Room, however, did not want to sit for hours waiting for check in... More

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concie6130, お客様担当マネージャー at ANA Crowne Plaza Osaka, responded to this review

Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments, it will be our pleasure to share your positive comments about Club Floor with our staff, which we are sure, will be most encouraged. Regarding extra charge of early check-in, we explained it under our hotel regulations. Your... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It's a great hotel with good room and service.I stay at the ANA crown hotel for 2 nights and sleep well. If I visit kanazawa ,I will choose the hotel again.

Was this review helpful? Yes 1
concie6130, お客様担当マネージャー at ANA Crowne Plaza Osaka, responded to this review

Dear tsuiyuan, thank you for taking the time to share your feedback with us. Your positive review will certainly encourage us to continue improving. We hope to be able to welcome you back to hotel again in the near future. Guest Experience Manager More

Metro Manila, Philippines
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 5 nights and we liked it very much. The service was amazing. TakashimayaThey’re all so polite and helpful. The rooms are clean and the bathrooms are spotless. It’s just quite expensive. But we expected that because it’s Japan and it’s ANA. Checking in and out is indeed fast. The staff is all so helpful and attentive.... More

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Jakarta, Indonesia
Top Contributor
52 reviews 52 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the first time I stayed at ANA Crowne Plaza at Osaka. I chose to stay here because of the reputation of Crowne Plaza. The staffs were all very helpful. Check-in process was fast and efficient. The room is big (unusual in Japan) and clean. You don't have to plug in your room key to activate the in-room electricity.... More

Was this review helpful? Yes 1
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear MikieMikey, thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We are truly delighted that you have enjoyed your stay and Osaka city. We look forward to welcoming you back to our hotel again in the near future. Guest Experience Manager More

Montreal, Canada
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Having been there for a few days now I can say that it is good place to stay for different reasons: Service is at the level you can expect in Japan, meaning great, I was even impressed with the quality of english speaking Japanese staff which in my sense is improving more and more over the years. Rooms are perfectly... More

Was this review helpful? Yes 1
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear gillef999, Thank you very much for staying with us. We also appreciate your time to write the comments. Your positive comment will certainly encourage us to continue improving. We are sincerely sorry about your disappointment with the condition of the traning room. We take your valuable feedback seriously and we will review it with the manager concerned for immediate... More

Xiamen, China
Top Contributor
79 reviews 79 reviews
73 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Only one thing stood out about this hotel. The BEST concierge I have ever met!!!!! Kana Uemura hands down made my short stay in Osaka better then it might have been. I've always had problems navigating Japanese cities, and she mapped out everything for me in an easy to understand way. She even walked with me to the convenience store... More

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concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear bpdogs, we sincerely apologies for the shortfall in service and language abilities which you have pointed out, we have shared your comments with the department staff and managers concerned for immediate improvement. There are some very good restaurants nearby, a few of which are listed in the Michelin guidebook, we apologise if this was not communicated clearly to you.... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 night. The location is excellent as it is near to most attraction. We have four people and taking a cab to places like Osaka castle, Dotonbori and the best Sushi restaurant, Endo Sushi. Cab fare average 1200Yen for each trip.

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concie6130, お客様担当マネージャー at ANA Crowne Plaza Osaka, responded to this review

Dear jostudio, thank you very much for staying with us at ANA Crowne Plaza Osaka, a member of InterContinental Hotels Group. We also appreciate your time to write the comments. We are truly delighted that you have enjoyed Osaka city. We look forward to welcoming you back to our hotel again in the near future. Guest Experience Manager More

Perth, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed in a triple room in late June. We were very please by the room, it was one of the best during our stay in Japan. The room was incredibly clean and functional. The service was very friendly and hotel employees speak English well. On our last day we needed help booking some tickets on a Japanese website, a... More

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concie6130, お客様担当マネージャー at ANA Crowne Plaza Osaka, responded to this review

Dear JordanH100, thank you for taking the time to share your feedback with us. We are delighted that you have enjoyed your stay. Your positive comment will certainly encourage us to continue improving. We value your comments and hope to be able to welcome you back to hotel again in the near future. Guest Experience Manager More

Bielsko-Biala, Poland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 19, 2014

The hotel is located in a walking distance from Osaka railway station, a number of shopping centers, restaurants etc. Clean, tidy rooms, very helpful and friendly staff (Japanese standard). Can be recommended for a short stay in business trip. One weak point: you will not have any meal after 9 pm - I needed to find a nearby restaurant.

Was this review helpful? Yes 2
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Tadeusz_Sz , Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate you taking time to write feedback. As with most other hotels in Osaka, our F&B outlets last orders for food is at 9:30pm. Room Service is available 24 hours for the convenience of our guests. In addition, The Library Bar on the... More

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

My family & I stayed in this hotel for 5 nights in April. Osaka was our first stop in Japan and the ANA Crowne Plaza Osaka our first Japanese hotel. We were upgraded without asking and breakfast buffet was included, as was afternoon tea. The room was a great size for the 3 of us. The beds are large (king... More

Was this review helpful? Yes
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Nobecca, Thank you for choosing ANA Crowne Plaza Osaka during your recent trip. We are truly delighted that you have enjoyed your stay here and the city. I am also glad to know that our rooms were sufficient for your needs and you rated our staff's service to be high. We value your feedback and it will be our... More

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Additional Information about ANA Crowne Plaza Osaka

Address: 1-3-1 Dojimahama , Kita-ku, Osaka, Osaka Prefecture 530-0004, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ANA Crowne Plaza Osaka 4*
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Also Known As:
Ana Crowne Plaza Osaka Hotel Osaka
Crowne Plaza Osaka
Osaka Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in Osaka #16 Luxury Hotel in Osaka #20 Business Hotel in Osaka #22 Family Hotel in Osaka #23 Romantic Hotel in Osaka
Hotel Class
Official Description (provided by the hotel)
ANA HOTEL OSAKA made a brand new start as ANA CROWNE PLAZA OSAKA on 1st October 2008.ANA Crowne Plaza Osaka is located in the central of Osaka, known as a city of water, and is overlooking Dojima river. Very convenient for visiting both on business and entertainment purposes. Yodoyabashi is one of the leading streets for office buildings and Kitashinshi is one of the best places for socializing. Our location is indeed a great base for discovering and exploring Kobe, Nara and other Kansai regions.With our utmost confidence, our luxurious and specious guest rooms consist of four categories: Suite rooms on 24th floor, Club rooms on 22nd and 23rd floors, Upper rooms from 19th throughout 21st floors, and Regular rooms from 7th throughout 18th floors. All guest rooms are based on quality bed linen, luxury duvet sets and complimentary high speed internet access. Newly appointed executive Club Floors in summer 2008, all club rooms are accessed with room card keys for upgraded security. Breakfast, afternoon tea, and cocktail time could be spend exclusively at Club Lounge during a stay along with a privilege as business support. ... more   less 
Number of rooms
478

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