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All 246 Osaka hotels

ANA Crowne Plaza Osaka

4.0 of 5 Hotel   |   1-3-1 Dojimahama , Kita-ku, Osaka, Osaka Prefecture 530-0004, Japan
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84%
Ranked #37 of 246 hotels in Osaka
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
jostudio Singapore, Singapore
  • Reviews (581)
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581 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 3 night. The location is excellent as it is near to most attraction. We have four people and taking a cab to places like Osaka castle, Dotonbori and the best Sushi restaurant, Endo Sushi. Cab fare average 1200Yen for each trip.

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Perth, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed in a triple room in late June. We were very please by the room, it was one of the best during our stay in Japan. The room was incredibly clean and functional. The service was very friendly and hotel employees speak English well. On our last day we needed help booking some tickets on a Japanese website, a... More

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concie6130, お客様担当マネージャー at ANA Crowne Plaza Osaka, responded to this review

Dear JordanH100, thank you for taking the time to share your feedback with us. We are delighted that you have enjoyed your stay. Your positive comment will certainly encourage us to continue improving. We value your comments and hope to be able to welcome you back to hotel again in the near future. Guest Experience Manager More

Bielsko-Biala, Poland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located in a walking distance from Osaka railway station, a number of shopping centers, restaurants etc. Clean, tidy rooms, very helpful and friendly staff (Japanese standard). Can be recommended for a short stay in business trip. One weak point: you will not have any meal after 9 pm - I needed to find a nearby restaurant.

Was this review helpful? Yes 2
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Tadeusz_Sz , Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate you taking time to write feedback. As with most other hotels in Osaka, our F&B outlets last orders for food is at 9:30pm. Room Service is available 24 hours for the convenience of our guests. In addition, The Library Bar on the... More

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family & I stayed in this hotel for 5 nights in April. Osaka was our first stop in Japan and the ANA Crowne Plaza Osaka our first Japanese hotel. We were upgraded without asking and breakfast buffet was included, as was afternoon tea. The room was a great size for the 3 of us. The beds are large (king... More

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concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Nobecca, Thank you for choosing ANA Crowne Plaza Osaka during your recent trip. We are truly delighted that you have enjoyed your stay here and the city. I am also glad to know that our rooms were sufficient for your needs and you rated our staff's service to be high. We value your feedback and it will be our... More

Fort Lauderdale, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This Crown Plaza seem to have aged badly. The rooms are VERY small and depressing except if you agree to pay $60.00 extra per night for a Club Room. then you get a bigger room, better amenities, higher floor and free wifi. You can also use the lounge for drinks and goodies. This hotel is typical for large tour groups... More

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concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear francineandpierre, Thank you very much for staying with us and taking the time to provide us with your feedback. Please accept our sincere apology for the inconvenience you experienced during your stay. For the convenience of our guests who arrives at Osaka Station, we have included an easy to use pictorial guide on our website on how to locate... More

Hercules
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel. The rooms were spacious and very comfortable. The location is good and they provide a shuttle to and from the train and the airport bus. Very good breakfast and excellent customer service.

Was this review helpful? Yes 1
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Suzanne B, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We are truly delighted that you have enjoyed Osaka city. We look forward to welcoming you back to our hotel again in the near future. Guest Experience Manager More

Singapore, Singapore
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for only 1 night. Staff were friendly and helpful. Room was clean. I particularly like the Sleep Advantage amenities and the different types of pillows available upon request. Breakfast was good. Hotel is near the train stations and there was a shopping mall nearby.

Was this review helpful? Yes 1
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear ratabreak, Thank you for taking the time to share your feedback with us. We are delighted that you have enjoyed your stay. Your positive comment will certainly encourage us to continue improving. We value your comments and hope to be able to welcome you back to hotel again in the near future. Guest Experience Manager More

Balikpapan, Indonesia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 2, 2014

the room was quite spacious.. the room facility is good the toilet is very clean the hotel breakfast is standar not to much exploring arround the hotel becouse we arrive at evening and checkout after breakfast

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concie6130, お客様担当マネージャー at ANA Crowne Plaza Osaka, responded to this review

Dear hendra_sheva, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We are truly delighted that you have enjoyed Osaka city. We look forward to welcoming you back to our hotel again in the near future. Guest Experience Manager More

Brisbane, Australia
Top Contributor
91 reviews 91 reviews
69 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed June 2, 2014

This was our first experience of hotels in Japan and we were pleasantly surprised by the quality of this hotel. There was a shuttle service to/from Osaka Station which was very useful for getting out and about. We spent 4 days in the area, travelling to Nara, Kyoto and Hikone. The room was very clean and spacious for Japan, as... More

Was this review helpful? Yes 1
concie6130, お客様担当マネージャー at ANA Crowne Plaza Osaka, responded to this review

Dear CaseyandSue , Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here and Japan. We value your feedback and it will be our pleasure to share your positive comments with our staff, which we are sure, will be most encouraged. We look forward to welcoming... More

Vellinge, Sweden
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed in this hotel for 4 nights and think that it is very good. The staff was friendly and helpful, gave me an upgrade without asking for it. My room was clean and bathroom was clean. The number of English speaking TV-channels could be more as I often sleep badly due to jetlag when travelling. Now it was only... More

Was this review helpful? Yes 1
concie6130, お客様担当マネージャー at ANA Crowne Plaza Osaka, responded to this review

Dear J W , Thank you very much for staying with us at ANA Crowne Plaza Osaka, a member of InterContinental Hotels Group. We also appreciate your time to write the comments. We take your valuable feedback seriously and we will review it with the manager concerned for improvement. We sincerely hope business or pleasure will bring you back to... More

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Additional Information about ANA Crowne Plaza Osaka

Address: 1-3-1 Dojimahama , Kita-ku, Osaka, Osaka Prefecture 530-0004, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ANA Crowne Plaza Osaka 4*
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Also Known As:
Ana Crowne Plaza Osaka Hotel Osaka
Crowne Plaza Osaka
Osaka Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in Osaka #16 Luxury Hotel in Osaka #20 Business Hotel in Osaka #22 Family Hotel in Osaka #25 Romantic Hotel in Osaka
Hotel Class
Official Description (provided by the hotel)
ANA HOTEL OSAKA made a brand new start as ANA CROWNE PLAZA OSAKA on 1st October 2008.ANA Crowne Plaza Osaka is located in the central of Osaka, known as a city of water, and is overlooking Dojima river. Very convenient for visiting both on business and entertainment purposes. Yodoyabashi is one of the leading streets for office buildings and Kitashinshi is one of the best places for socializing. Our location is indeed a great base for discovering and exploring Kobe, Nara and other Kansai regions.With our utmost confidence, our luxurious and specious guest rooms consist of four categories: Suite rooms on 24th floor, Club rooms on 22nd and 23rd floors, Upper rooms from 19th throughout 21st floors, and Regular rooms from 7th throughout 18th floors. All guest rooms are based on quality bed linen, luxury duvet sets and complimentary high speed internet access. Newly appointed executive Club Floors in summer 2008, all club rooms are accessed with room card keys for upgraded security. Breakfast, afternoon tea, and cocktail time could be spend exclusively at Club Lounge during a stay along with a privilege as business support. ... more   less 
Number of rooms
478

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