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Hotel Nikko Osaka

4.0 of 5
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1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka 542-0086, Osaka Prefecture
Hotel Nikko Osaka
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Ranked #34 of 269 Hotels / Ryokan in Osaka
A recent review
4 of 5 stars reviewed 1 week ago
Xióng M Beijing, China
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1357)
  • Mar-May only
    (382)
  • Jun-Aug only
    (347)
  • Sep-Nov only
    (317)
  • Dec-Feb only
    (311)
All months
Beijing, China
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

What a pleasure to step from a with mainly Chinese tourists overcrowded Osaka in to the serene premises of the Nikko Hotel. Sincere professionals who pamper you here, impeccable service, clean, spacious rooms. Off course you can have your coffee here, or dine in style, breakfast for the early starter is available. Several times a day hotel coach service from... More 

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Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is strategically located right above Shinsaibashi subway station and the Shinsaibashi shopping arcade is just across the road. Dotonbori is just 10-15mins walk from the hotel. Hotel staffs were very helpful but their command of English is poor and luckily I can communicate in basic Japanese. The rooms were quite spacious for Japan standard and we can even... More 

Was this review helpful? Yes 1
YukaKuwano, 総支配人室 at Hotel Nikko Osaka, responded to this review

Dear Julietz234, Thank you for choosing to stay at the Hotel Nikko Osaka and taking your valuable time to provide your feedback. We would like to apologize for the inconvenience that you experienced with us about our staffs' command of English, check-in and reek of cigarette. We will take those matters into consideration to provide better service. Thank you again... More 

tampa
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay. It was a couple of blocks from a nice mall where I did some shopping. The food was good and the staff were extremely helpful. At this location we had a large party and they made sure we well taken care of. I think this was the hotel that had a very nice buffett. They had... More 

Was this review helpful? Yes 1
YukaKuwano, 総支配人室 at Hotel Nikko Osaka, responded to this review

Dear chica_bella813, Thank you for recently staying at the Hotel Nikko Osaka. We were delighted to read that you had a comfortable stay with us. The wondeful compliments that you gave our staffs are very encouraging for us. Thank you again for taking the time to provide your kind feedback to us. We look forward to welcoming you back to... More 

Pasig, Philippines
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Basic hotel without a pool, gym and english tv channels. Great staff and location. That said, still not worth the price, relatively expensive and breakfast wasnt even included. Theres also this cafe on the first floor where people have to pass thru to get to the lobby on the 2nd floor wherein most of the customers smoke inside so found... More 

Was this review helpful? Yes 2
RYamazaki, Director of Guest Relations at Hotel Nikko Osaka, responded to this review

Dear A C Thank you for staying at Hotel Nikko Osaka during your recent visit to Osaka. We are pleased to read your kind comment for our staff and convenient location. However, we would like to apologize for the inconvenience about the smell of smoke in the cafe. We will take those matters into consideration to provide better service. Thank... More 

Hong Kong
1 review
4 of 5 stars Reviewed 4 weeks ago

I joined Membership and book プレミアムダブル, however they give me the end of corridor room of me, so I need to down-grade to stay in here. Although down-grade room, the room are very good too. And bell-,master service is very nice!!! I will recommend to my frds.

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YukaKuwano, Quality Manager at Hotel Nikko Osaka, responded to this review

Dear emilykamkam, Thank you for recently staying at Hotel Nikko Osaka and taking your valuable time to provide your feedback. We sincerely apologize that we offered you a room in the rear of the corridor and troubled you to change the room. We are taking steps to increase our service quality right away to fulfill guest's expectation. Besides, we appreciate... More 

New York City, New York
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Hotel stay was perfect. I was in Osaka for a very short time and being close to everything was very important. Hote Nikko is exactly what I was looking for. Great service, great modern rooms with beautiful city views. Walking distance to shinbashi/Namba, and great food and shopping right outside. There's a huge mall right across the street and if... More 

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RYamazaki, Director of Guest Relations at Hotel Nikko Osaka, responded to this review

Dear A_Wanderluster, Thank you for styaing at Hotel Nikko Osaka during your recent trip to Osaka and taking your valuable time to provide your kind feedback. We are delighted to read that you have had a wonderful stay with us and really enjoyed the city of Osaka. We will continuously strive to improve our services and facilities for guest satisfaction... More 

Stockholm, Sweden
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 30, 2015

It is easy to list a whole bunch of excellent qualities of this hotel. But what stands out for us is this: due to a serious health issue the reception, in particular the concierge, took immediate charge of extraordinary demands to get their guest to ambulance and emergency hospital. The English-speaking concierge (with a backgrond in Oregon) even accompanied us... More 

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RYamazaki, Director of Guest Relations at Hotel Nikko Osaka, responded to this review

Dear aspan024, Thank you for staying at Hotel Nikko Osaka during your recent trip to Osaka and taking your valuable time to provide your feedback with kind words. We appreciate your compliment to the staff of the Guest Relations. Your comments are encouraging for our team. We sincerely hope that you had recovered after go back to home. We look... More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2015

Hotel was your typical business hotel, clean, great wifi, comfortable rooms. Walking distance to the main shopping areas. The subway station is close by. The staff speaks good English and were very helpful.

Was this review helpful? Yes
RYamazaki, Director of Guest Relations at Hotel Nikko Osaka, responded to this review

Dear Wan A, Thank you for staying at Hotel Nikko Osaka during your recent trip to Osaka and taking your valuable time to provide kind feedback. We are very happy to know that you were satisfied with our service that you had experienced and convenient location. We will continuously strive to improve our services and facilities for guest satisfaction enhancement.... More 

Shanghai, China
Level Contributor
93 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 23, 2015

Was here for 2 nights and I found the main attraction for this hotel was the location, right in the middle of Shinsaibashi with all walking distance to shops and restaurants. And plus, direct access to Subway (Shinsaibashi station /Midosuji line is on your basement) Room was regular Japan standard, nothing special. Great value for money.

Was this review helpful? Yes
RYamazaki, Deirector of Guest Relations at Hotel Nikko Osaka, responded to this review

Dear mrtravelmore, Thank you for staying with us during your recent visit to Osaka. We are also grateful that you have taken your valuable time to provide your feedback after this stay. We are pleased to know that you were satisfied with our convenient location to enjoy the city of Osaka. We will continuously strive to improve our services and... More 

Penang
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 21, 2015

I stayed here for 3 days in beginning of June. The hotel located right above the subway station and it is just located within 5 minutes walk to Shinsaibashi shopping street. The hotel staff can speak in good english and they are in well manner. They apologize for not being able for early check in (check in time is 3pm)... More 

Was this review helpful? Yes
RYamazaki, Director of Guest Relations at Hotel Nikko Osaka, responded to this review

Dear alicegoh2000, Thank you for staying at Hotel Nikko Osaka and taking your valuable time to provide your kind feedback after this stay. We are delighted to know that you have had a pleasant stay with us. We sincerely hope that we may have the pleasure of welcoming you back again. If there is any way that we may be... More 

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