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All 246 Osaka hotels

Hotel Nikko Osaka

4.0 of 5 Hotel   |   1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka, Osaka Prefecture 542-0086, Japan
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Hotel Nikko Osaka
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86%
Ranked #29 of 246 hotels in Osaka
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
xfluz Ibiza, Spain
  • Reviews (1,101)
  • Photos (249)
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  • Room tips (41)
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1,101 people have reviewed this hotel

Traveler rating
    316
    601
    141
    29
    14
See reviews for
211
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357
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
1 review
2 of 5 stars Reviewed 3 days ago NEW

We just checked in. The hotel looks nice but REEKS of smoke. Our reservation was for 2 non-smoking rooms. We only got 1 non-smoking. They will change us tomorrow. For staying 6 nights (a total of 12 room nights), this should have been guaranteed. Five of us are crammed into one room as no one wants to be in the... More

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Ibiza, Spain
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a very pleasant and enjoyable stay, room was good and clean, definitely staying here again however theres a few things i would expect them consider and improve. For check-in time it is understandable for their policy to check-in at 3 p.m. but it is very inconvenience for travellers who arrived in the morning having to wait until 3... More

Was this review helpful? Yes 2
HNO_CS, お客様担当マネージャー at Hotel Nikko Osaka, responded to this review

Dear xfluz Thank you for recently staying with us and highly recommended our hotel. As you mentioned we certainly have a wonderful location right in the middle of Osaka city called MINAMI (area around SHINSAIBASHI and NAMBA ) that many travelers enjoy their Osaka trip. I do apologize for the inconvenience about check-in time, We will take into consideration to offer... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Today is my family's Japan tour, day 6( last night at Japan). The staff, who is in charge for checking in, is not smiling and very "cool" attitude. Compared with previous experience of this tour, I'm very disappointment about Hotel Nikko Osaka.

Was this review helpful? Yes 1
Jan M, General Manager at Hotel Nikko Osaka, responded to this review

Dear Mr. David W, Thank you for recently staying with us. I sincerely apologize for the disappointment you experienced at our front desk. We pride ourselves on our excellent service so I am quite concerned about your comment. I will certainly follow this up immediately with our front office team. I hope we have a chance to welcome you back... More

Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 1, 2014

Location, room and breakfast are good. Apart from location, room and breakfast, I don't think Nikko Osaka keeps as good service quality as other Nikko hotels in the world. After overnight flight arrived hotel at 9 a.m., I was so surprised that receptionist- a girl who can speak Mandarin did not show her hospitality and manner to help solo female... More

Was this review helpful? Yes 1
Jan M, General Manager at Hotel Nikko Osaka, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay with Hotel Nikko Osaka. I sincerely apologize for the inconvenience you experienced while staying with us. I have instructed our team to be more aware of guests in need of accessing their luggage before their room is available in the future. I hope we have an opportunity to welcome... More

Hong Kong
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2014 via mobile

Transportation from KIX airport: took a bus to Namba and then took subway to Shinsaibaishi where the hotel is located. On arrival, noticed that the hotel offers a bus service from hotel to KIX so it would have been nice if they could have offered this service from the airport, although not that the timings may not suit all. At... More

Was this review helpful? Yes 3
Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

Great location, easy access to subway. Very friendly service. Easy access to shopping area in Shinsaibashi. Very close to shopping street area. Can even shop underground even in bad weather. Have airport bus right in front of the hotel. Very nice breakfast. Tasty and have a great variety. Osaka is a extremely great place to play around. It is very... More

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Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 23, 2014

I was so surprise when I saw the room of this hotel because of its size, not sure 20+ sqm. but it has everything...! And can make you feel so comfortable. Its single room with single queen size bed. Hotel is in the city centre and Shisaibashi is just across the street. Breakfast is good but cauliflower on salad corner... More

Was this review helpful? Yes 1
Top Contributor
105 reviews 105 reviews
50 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed May 19, 2014

Nikko Hotels is a Japanese chain of hotels. However, with a chain hotel like Hilton or Sheraton one always knows what to expect. Nikko Hotels differ in quality, style and setup per hotel. The Nikko Hotel in Sasebo (South Japan) is a simple, no thrills, dated, 100% tourist oriented place. The Nikko Hotel in Fukuoka is luxurious, modern and lucious... More

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Jan M, General Manager at Hotel Nikko Osaka, responded to this review

Dear Iokan, Thank you for recently staying with us. I do apologize for the inconvenience you experienced in our property. Our Guest Service Manager Mr. Turpin has corresponded with you seperately. I hope we can have another chance to show you our true Japanese hospitality. Sincerely, Jan Marshall General Manager More

Sydney, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 18, 2014

Stayed at Hotel Nikko over 18-25 April 2014, booked using booking.com, no issues at all. A quick train ride from Kansai Airport including one change at Namba station. The hotel is situated directly above the Shinsaibashi station, get out on exit 8, there are elevators directly to the hotel. There are 2-3 shuttle buses per day directly between Hotel Nikko... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 17, 2014

The hotel is located right above Shinsaibashi Subway station and a 6-min walk from Namba Station (Subway, JR Line and several private lines). It is also a street away from the Shinsaibashi shopping street. It is therefore the perfect location for eating, shopping and making day trips to Koyasan or Nara. The hotel itself is spotless and the staff speaks... More

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Additional Information about Hotel Nikko Osaka

Address: 1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka, Osaka Prefecture 542-0086, Japan
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Nikko Osaka 4*
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style
#14 Luxury Hotel in Osaka #17 Family Hotel in Osaka #19 Business Hotel in Osaka #21 Romantic Hotel in Osaka
Hotel Class
Number of rooms
635

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