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Hotel Nikko Osaka

4.0 of 5 1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka 542-0086, Osaka Prefecture
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Certificate of Excellence 2014
Hotel Nikko Osaka
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Hotel Nikko Osaka
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1,240 reviews from our community

Traveler rating
    357
    662
    175
    31
    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1240)
  • Mar-May only
    (319)
  • Jun-Aug only
    (293)
  • Sep-Nov only
    (317)
  • Dec-Feb only
    (311)
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Toronto
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here in mid Feb as my company booked me in so I didn't know what to expect, It was a pleasant surprise. Although the rooms we had were quite compact the bed was very comfortable and the room temp control functioned well so I got a good sleep which was well needed after 16 hrs of flight time to... More 

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NIKKOOSAKAGRM, Guest Relations Manager at Hotel Nikko Osaka, responded to this review

Dear Slick58 Thank you very much for taking your valuable time to share your experience. We are delighted to read that you were agreeably surprised by our hotel and that you were also pleased by the breakfast. Thank you again for staying with us, we are very looking forward to welcoming you back soon! Warm regards, Guest relations manager More 

Melbourne, Australia
Top Contributor
557 reviews 557 reviews
96 hotel reviews
364 helpful votes 364 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Shinkansen from Nagoya to Osaka via Kyoto is about 51 mins. Car 5 had 18 rows so if your seat is between 1 and 10, best you go to the front line. If it is seat 11 to 18, line up at the other car number 5 line near car number 6 line towards the back so that you can... More 

Was this review helpful? Yes 2
NIKKOOSAKAGRM, Guest Relations Manager at Hotel Nikko Osaka, responded to this review

Dear Tweetcoz, Thank you for taking the time to share a comprehensive review of the Hotel Nikko Osaka. Your suggestions are highly appreciated and we have noted your feedback on the highlighted issues which with we will continue to strive for further improvements. We sincerely apologize for the inconvenience caused with regards to the room heating. During this year, the... More 

Shanghai
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice hotel in the centre of the city - directly over a metro station. Good food is just some blocks away or also downstairs. Not sure about the pricing, if not on a corporate rate, but the corporate rate was reasonable even not cheap. Free wifi in the room allows me to write this review easily :-) Would come... More 

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NIKKOOSAKAGRM, Guest Relations Manager at Hotel Nikko Osaka, responded to this review

Dear Stefan S. Thank you very much for your kind words. We are enchanted to read that you had a pleasant stay experience with us. Thank you again for having selected our hotel for your recent stay in Osaka. We look forward to welcoming you back again in the near future. Warm regards, Guest relations manager More 

Manila, Philippines
Top Contributor
68 reviews 68 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Yes, its in a really great location...... Just a street away from Shinsaibashi and walking distance to America Mura. Very convenient since bus limousine stops right beside the hotel, and there's easy access from the hotel basement going to the subway so you won't have to walk in the rain or snow...... Good buffet restaurant within the hotel...... 2 Family... More 

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NIKKOOSAKAGRM, Guest Relations Manager at Hotel Nikko Osaka, responded to this review

Dear CL, Thank you very much for taking your valuable time to provide us with your feedback. Whilst we were delighted to read that you were pleased by the hotel location, we were very embarrassed and sincerely apologize for the inconvenience caused with regards to your sightseeing inquiry with our front office clerks. Please rest assured that we have informed... More 

Hong Kong, China
Contributor
17 reviews 17 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is perfectly located as stated in other reviews. Great selection of restaurants close by as well. Staff were very helpful and our room had a nice view of the city. Mr Turpin was fantastic and very helpful with tour bookings, restaurant recommendations, and directions in general. Would definitely stay again

Was this review helpful? Yes
NIKKOOSAKAGRM, Guest Relations Manager at Hotel Nikko Osaka, responded to this review

Dear Artmom1, Thank you very much for your kind words about your recent stay with us. We are very pleased knowing that you liked the hotel and look forward to welcome you back again at the Hotel Nikko Osaka! With our best regards, Guest relations manager More 

Hong Kong
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is linked with the metro station and shinsaibashi is just walking distance. The room is comfortable and the staff is nice. There is an airport bus stop in front the hotel that you may purchase the ticket through the concierge in advance, which made my departure much easier.

Was this review helpful? Yes
NIKKOOSAKAGRM, Guest Relations Manager at Hotel Nikko Osaka, responded to this review

Dear Stacy Y. Thank you very much for your kind words! We are glad that you had a pleasant stay experience and that you enjoyed our services as much as our location. We thank you for having taken the time to share this on Tripadvisor and look forward to serving you again! Warm regards, Guest relations manager More 

Queensland, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel with a great foyer, but wait till you get to the room, it felt like a prison cell, small cramped and the bed pushed up against the wall, we stayed only one night checked out from a booked three night stay, we got charged 1.5 days for our stay. Went to the St Regis... More 

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NIKKOOSAKAGRM, Guest Relations Manager at Hotel Nikko Osaka, responded to this review

Dear Mek59, Thank you very much for you review. We are extremely concerned to note your dissatisfaction regarding the room. We sincerely apologize for this. it is regrettable that your stay experience was below your expectation. Please rest assured that we have noted your feedback on the above and we will strive for better improvements. During this year, the hotel... More 

Le Castellet, France
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 3 nights in this hotel, where you feel that everybody, starting with the General Manager wondering if there was a problem which our checking in, (no problem, just a bad info about smoking/non smoking room, immediately modified) is very much concerned by GUESTS. Special thanks to Mr Frederic Turpin, guest relation Manager, always there to help and give... More 

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Jan M, General Manager at Hotel Nikko Osaka, responded to this review

Dear APIforever, Merci beaucoup, Thank you very much for your kind words. We are pleased that you enjoyed your stay in Osaka and at our hotel. We look forward to welcoming you back! Sincerely, Jan Marshall More 

Asia
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 27, 2015

The hotel is located perfectly along the main strip in Osaka. Walking distance to the shopping and dining areas. The rooms are expensive and a bit small so ask for a room with two double beds, as we asked to be transferred from one room with a queen, as it was just too cramped. However if you're staying for a... More 

Was this review helpful? Yes
Jan M, General Manager at Hotel Nikko Osaka, responded to this review

Dear Guest, Thank you for recently staying at Hotel Nikko Osaka. We are pleased you found our location to be so satisfying during your stay in Osaka. We do have a variety of different sized rooms depending on your budget. Again thank you for staying with us and we look forward to your next visit. Kind regards, Jan Marshall More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

Great location with easy access from Shinsaibashi subway station. This is great location with great shopping, dining and many other attractions within walking distance. The staff is also very friendly, speaks very good English and always eager to help. At guest services Frederic helped plan out our day, which subway stops to get on and off for Osaka Castle, Abeno... More 

Was this review helpful? Yes 1
NIKKOOSAKAGRM, Guest Relations Manager at Hotel Nikko Osaka, responded to this review

Dear Jeff F Thank you very much for your generous compliments on our services. We are delighted to read that you were pleased by the hotel location and that you had an enjoyable stay with us. it was all my pleasure to assist you during your stay! During this year, the hotel will enter a new phase in its development... More 

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Additional Information about Hotel Nikko Osaka

Address: 1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka 542-0086, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Nikko Osaka 4*
Number of rooms: 635
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Hotel Style:
#15 Luxury Hotel in Osaka
#16 Business Hotel in Osaka
#19 Family Hotel in Osaka
#24 Romantic Hotel in Osaka

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