We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Nikko Osaka

4.0 of 5
Hotel deals
Hotel website
1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka 542-0086, Osaka Prefecture
Book on
TripAdvisor
Trusted partner. We work with Nikko Hotels to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel Nikko Osaka
View Map
Add Photo Write a Review

1,376 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    404
    715
    203
    35
    19
See reviews for
280
253
249
434
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1376)
  • Mar-May only
    (382)
  • Jun-Aug only
    (365)
  • Sep-Nov only
    (318)
  • Dec-Feb only
    (311)
All months
Abu Dhabi, United Arab Emirates
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There is some very good points to chose this hotel. Location is very important and this hotel is in main shopping area every thing is in walking distance also subway station world class brand names they all are in walking distance. Servie is good as this hotel in there 20s so room are little bit old but clean and service... More 

Was this review helpful? Yes
Hong Kong, China
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Overall, Nikko is an excellent hotel. It is decently priced, has great service, and most importantly, sits in an impeccable location. It is right above the shinsaibashi station (exit 8) and just 5 minutes away from the Dotonbori area.

Was this review helpful? Yes
RYamazaki, Director of Guest Relations at Hotel Nikko Osaka, responded to this review

Dear KingKongWong, Thank you for staying at Hotel Nikko Osaka during your recent visit to Osaka and taking your valuable time to share the kind comment. We are delighted to read that you have had a enjoyable time with our service and convenient location. We are always happy to assist you to make your stay memorable one. We look forward... More 

Macau, China
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed in Hotel Nikko Osaka in August with two kids. The location is great with shopping and eating within walking distance. Daimaru is just opposite to our hotel. Breakfast in the hotel is excellent with two options. One Japanese and one Western, both are buffet. Special thanks to their Guests Relations Ms. Lam who took care of us... More 

Was this review helpful? Yes 1
FTurpin, ゲストリレーションズマネージャー at Hotel Nikko Osaka, responded to this review

Dear Freda C Thank you very much for having chosen us for your family trip in Osaka and for taking your valuable time to share your experience on Tripadvisor with other travelers. We were delighted to read that our staff was able to be of service and that you enjoyed our hotel and its prime location. We do our utmost... More 

Beijing, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked 3 nights at the hotel for our 2nd visit to Osaka after 8 years, as far as we can remember, we also stayed at this hotel during our first visit. The hotel is at perfect location, subway exit of Shinsaibashi Station is just at the B2 level of the hotel, very convenient for get to the hotel by... More 

Was this review helpful? Yes
RYamazaki, Director of Guest Relations at Hotel Nikko Osaka, responded to this review

Dear lover J, Thank you for staying at Hotel Nikko Osaka and taking your valuable time to provide your feedback. We are delighted to read that you have had a great time in Osaka. We appreciate your kind comment for the service which our staff provided to you. It is always our pleasure to assist our guests even before the... More 

Beijing, China
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 26, 2015

What a pleasure to step from a with mainly Chinese tourists overcrowded Osaka in to the serene premises of the Nikko Hotel. Sincere professionals who pamper you here, impeccable service, clean, spacious rooms. Off course you can have your coffee here, or dine in style, breakfast for the early starter is available. Several times a day hotel coach service from... More 

Was this review helpful? Yes
FTurpin, Guest relations manager at Hotel Nikko Osaka, responded to this review

Dear Xiong M, Thank you very much for having selected us for your recent venue in Osaka and for taking your valuable time to share your experience on Tripadvisor. We are delighted to read that you enjoyed our hotel and its prime location. I have also shared your comments with our teams in order to improve our services. We always... More 

Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 21, 2015

The hotel is strategically located right above Shinsaibashi subway station and the Shinsaibashi shopping arcade is just across the road. Dotonbori is just 10-15mins walk from the hotel. Hotel staffs were very helpful but their command of English is poor and luckily I can communicate in basic Japanese. The rooms were quite spacious for Japan standard and we can even... More 

Was this review helpful? Yes 1
YukaKuwano, 総支配人室 at Hotel Nikko Osaka, responded to this review

Dear Julietz234, Thank you for choosing to stay at the Hotel Nikko Osaka and taking your valuable time to provide your feedback. We would like to apologize for the inconvenience that you experienced with us about our staffs' command of English, check-in and reek of cigarette. We will take those matters into consideration to provide better service. Thank you again... More 

tampa
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 20, 2015

We enjoyed our stay. It was a couple of blocks from a nice mall where I did some shopping. The food was good and the staff were extremely helpful. At this location we had a large party and they made sure we well taken care of. I think this was the hotel that had a very nice buffett. They had... More 

Was this review helpful? Yes 1
YukaKuwano, 総支配人室 at Hotel Nikko Osaka, responded to this review

Dear chica_bella813, Thank you for recently staying at the Hotel Nikko Osaka. We were delighted to read that you had a comfortable stay with us. The wondeful compliments that you gave our staffs are very encouraging for us. Thank you again for taking the time to provide your kind feedback to us. We look forward to welcoming you back to... More 

Pasig, Philippines
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed July 9, 2015

Basic hotel without a pool, gym and english tv channels. Great staff and location. That said, still not worth the price, relatively expensive and breakfast wasnt even included. Theres also this cafe on the first floor where people have to pass thru to get to the lobby on the 2nd floor wherein most of the customers smoke inside so found... More 

Was this review helpful? Yes 2
RYamazaki, Director of Guest Relations at Hotel Nikko Osaka, responded to this review

Dear A C Thank you for staying at Hotel Nikko Osaka during your recent visit to Osaka. We are pleased to read your kind comment for our staff and convenient location. However, we would like to apologize for the inconvenience about the smell of smoke in the cafe. We will take those matters into consideration to provide better service. Thank... More 

Hong Kong
1 review
4 of 5 stars Reviewed July 6, 2015

I joined Membership and book プレミアムダブル, however they give me the end of corridor room of me, so I need to down-grade to stay in here. Although down-grade room, the room are very good too. And bell-,master service is very nice!!! I will recommend to my frds.

Was this review helpful? Yes
YukaKuwano, Quality Manager at Hotel Nikko Osaka, responded to this review

Dear emilykamkam, Thank you for recently staying at Hotel Nikko Osaka and taking your valuable time to provide your feedback. We sincerely apologize that we offered you a room in the rear of the corridor and troubled you to change the room. We are taking steps to increase our service quality right away to fulfill guest's expectation. Besides, we appreciate... More 

New York City, New York
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 1, 2015

Hotel stay was perfect. I was in Osaka for a very short time and being close to everything was very important. Hote Nikko is exactly what I was looking for. Great service, great modern rooms with beautiful city views. Walking distance to shinbashi/Namba, and great food and shopping right outside. There's a huge mall right across the street and if... More 

Was this review helpful? Yes
RYamazaki, Director of Guest Relations at Hotel Nikko Osaka, responded to this review

Dear A_Wanderluster, Thank you for styaing at Hotel Nikko Osaka during your recent trip to Osaka and taking your valuable time to provide your kind feedback. We are delighted to read that you have had a wonderful stay with us and really enjoyed the city of Osaka. We will continuously strive to improve our services and facilities for guest satisfaction... More 

Questions? Get answers from hotel staff and past guests. Ask a question

303 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (255)
Viewed
Room/suite (64)
Viewed
View from room (21)
Viewed
Hotel & grounds (29)
Viewed
Dining (6)
Viewed
Bathroom (25)
Viewed
Other (110)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Dining (4)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (21)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Osaka hotels
Shinsaibashi / Nanba / Tennoji / South Area
Cross Hotel Osaka
Cross Hotel Osaka
#9 of 269 in Osaka
4.5 of 5 stars 768 reviews
Shinsaibashi / Nanba / Tennoji / South Area
Hotel Monterey Grasmere Osaka
Shinsaibashi / Nanba / Tennoji / South Area
Swissotel Nankai Osaka
Show Prices
Show Prices
Show Prices
Shinsaibashi / Nanba / Tennoji / South Area
Hotel Vista Grande Osaka
ANA Crowne Plaza Osaka
#49 of 269 in Osaka
4.0 of 5 stars 838 reviews
Namba Oriental Hotel
#31 of 269 in Osaka
4.0 of 5 stars 364 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay