We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 247 Osaka hotels

Hotel Nikko Osaka

4.0 of 5 Hotel   |   1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka, Osaka Prefecture 542-0086, Japan
Hotel amenities
Save Saved
You added Hotel Nikko Osaka to your Saves list
Hotel Nikko Osaka
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
85%
Ranked #30 of 247 hotels in Osaka
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
rondzter Sydney
  • Overview
  • Reviews (1,118)
  • Photos (262)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (42)
  • Location
  • More
true
Write a Review

1,118 people have reviewed this hotel

Traveler rating
    320
    609
    146
    29
    14
See reviews for
218
212
221
360
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Sydney
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I truly love this hotel when I stayed for few days in Osaka. It is located in a prime spot in Shinsaibashi, with high end brands across the road. A nice stroll after few blocks you end up in Dotonburi arcade. Hotel speaks for itself. Hotel Nikko has always been true to its name and standards.

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was traveling with my husband during Apr. Typical Business hotel, room is quite small but guess this is common in Japan. At least there is room to open my big luggage. The location is flawless, there is a subway exit which takes you directly to the hotel. And lots of famous attraction and restaurants is just walking distance. Although... More

Was this review helpful? Yes 1
Sunnyvale, California
1 review
3 of 5 stars Reviewed 3 weeks ago

To be fair I need to update my review. The hotel staff did work with me to change the room from smoking to non-smoking after I refused to pay for the smoking room that my kids refused to stay in. They also apologized for the oversight in some details to cleaning of the room. The rest of the stay was... More

Was this review helpful? Yes
HNO_CS, お客様担当マネージャー at Hotel Nikko Osaka, responded to this review

Dear Ms.Naomi N, Thank you for recently staying at Hotel Nikko Osaka. I sincerely apologize for the disappointment you experienced at your arrival. Therefore, I am glad that we had a chance to contact you and that your impression regarding our hotel was better after then. I am very pleased to hear that you had a pleasant stay in Osaka.... More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed one night and enjoyed a good nights sleep. The hotel is located in the middle of the high-end shopping district and close to metro station. Nothing special about the rooms, typical business fare for Japan. They had good service - easy in and out.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 28, 2014

We just checked in. The hotel looks nice but REEKS of smoke. Our reservation was for 2 non-smoking rooms. We only got 1 non-smoking. They will change us tomorrow. For staying 6 nights (a total of 12 room nights), this should have been guaranteed. Five of us are crammed into one room as no one wants to be in the... More

Was this review helpful? Yes 1
Ibiza, Spain
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 4, 2014

I had a very pleasant and enjoyable stay, room was good and clean, definitely staying here again however theres a few things i would expect them consider and improve. For check-in time it is understandable for their policy to check-in at 3 p.m. but it is very inconvenience for travellers who arrived in the morning having to wait until 3... More

Was this review helpful? Yes 2
HNO_CS, お客様担当マネージャー at Hotel Nikko Osaka, responded to this review

Dear xfluz Thank you for recently staying with us and highly recommended our hotel. As you mentioned we certainly have a wonderful location right in the middle of Osaka city called MINAMI (area around SHINSAIBASHI and NAMBA ) that many travelers enjoy their Osaka trip. I do apologize for the inconvenience about check-in time, We will take into consideration to offer... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 30, 2014

Today is my family's Japan tour, day 6( last night at Japan). The staff, who is in charge for checking in, is not smiling and very "cool" attitude. Compared with previous experience of this tour, I'm very disappointment about Hotel Nikko Osaka.

Was this review helpful? Yes 1
Jan M, General Manager at Hotel Nikko Osaka, responded to this review

Dear Mr. David W, Thank you for recently staying with us. I sincerely apologize for the disappointment you experienced at our front desk. We pride ourselves on our excellent service so I am quite concerned about your comment. I will certainly follow this up immediately with our front office team. I hope we have a chance to welcome you back... More

Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 1, 2014

Location, room and breakfast are good. Apart from location, room and breakfast, I don't think Nikko Osaka keeps as good service quality as other Nikko hotels in the world. After overnight flight arrived hotel at 9 a.m., I was so surprised that receptionist- a girl who can speak Mandarin did not show her hospitality and manner to help solo female... More

Was this review helpful? Yes 1
Jan M, General Manager at Hotel Nikko Osaka, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay with Hotel Nikko Osaka. I sincerely apologize for the inconvenience you experienced while staying with us. I have instructed our team to be more aware of guests in need of accessing their luggage before their room is available in the future. I hope we have an opportunity to welcome... More

Hong Kong
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2014 via mobile

Transportation from KIX airport: took a bus to Namba and then took subway to Shinsaibaishi where the hotel is located. On arrival, noticed that the hotel offers a bus service from hotel to KIX so it would have been nice if they could have offered this service from the airport, although not that the timings may not suit all. At... More

Was this review helpful? Yes 3
Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2014

Great location, easy access to subway. Very friendly service. Easy access to shopping area in Shinsaibashi. Very close to shopping street area. Can even shop underground even in bad weather. Have airport bus right in front of the hotel. Very nice breakfast. Tasty and have a great variety. Osaka is a extremely great place to play around. It is very... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Nikko Osaka, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Nikko Osaka? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Nikko Osaka

Address: 1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka, Osaka Prefecture 542-0086, Japan
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Nikko Osaka 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orange Marketing Services, Japan Co., Ltd., Agoda, Orbitz, Travelocity, Cheap Tickets, Tingo, Otel, Recruit Holdings Co Ltd (Inbound), BookingOdigeoWL, Hotels.com, Rakuten, TripOnline SA and Venere so you can book your Hotel Nikko Osaka reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

262 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (196)
Viewed
Room/suite (57)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (25)
Viewed
View from room (15)
Viewed
Dining (1)
Viewed
Other (82)

Management photos: Courtesy of the property manager

Viewed
All management photos (67)
Viewed
View from room (2)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Other (59)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Osaka with
any amenities

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style
#14 Luxury Hotel in Osaka #19 Business Hotel in Osaka #21 Family Hotel in Osaka #21 Romantic Hotel in Osaka
Hotel Class
Number of rooms
635

Questions & Answers

Questions? Get answers from Hotel Nikko Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer