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All 247 Osaka hotels

The Ritz-Carlton Osaka

5.0 of 5 Hotel   |   2-5-25 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan
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The Ritz-Carlton Osaka
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Ranked #4 of 247 hotels in Osaka
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
NAF22 Lisbon, Portugal
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727 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Lisbon, Portugal
Top Contributor
69 reviews 69 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is well localized, convenient if you are traveling by train. As soon as you enter the lobby you are greeted with such a nice fragrance... The common areas, lobby, bar, restaurant are oriental style and beautifull and rich decorated. Service is very good at the reception and concierge. We got good advice for dinner. Rooms are 5* type... More

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Cincinnati, Ohio
Top Contributor
132 reviews 132 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is virtually flawless. The room was large and very comfortable. It was very dark at night and the bed was very comfortable, making it easy to sleep. The shower has awesome water pressure, which can be hard to find in many hotels, especially in Japan in my experience. The service is absolutely outstanding! The concierge was extremely helpful.... More

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Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night last October. On the positive side, we managed to get an early check in at 8am.... As Ritz Carlton Gold member, we also got upgraded to a corner room.... However, that is all we got! No welcome letter... No amenities in the room.... You have to pay a fee to access the hotel gym's... More

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RCOsaka, General Manager at The Ritz-Carlton Osaka, responded to this review

Dear TravellingYan sama, Thank you very much for your kind feedback. All guests have complimentary access to the exercise room, however, we do charge a fee for use of our sauna and steam room areas. As a Ritz-Carlton Rewards Gold member, we truly appreciate your loyalty and look forward to welcoming you back in the near future. Sincerely, General Manager More

Top Contributor
152 reviews 152 reviews
47 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 1 week ago

The Ritz Carlton in Osaka is a great place, with very attentive staff, great rooms and good food. Of course one would expect that from this type of hotel. The location is fine, the Osaka station is a five to ten minutes walk away and so are most underground stations. The room rates are not low but then again not... More

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Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 3 nights in this wonderful hotel in April 2014 and my wife and I were incredibly impressed, and touched, by the level of service and quality at every turn. The greatest strength of the hotel is its people! The staff are so conscientious and so genuine in their greetings and actions that you always feel spoiled and brilliantly looked... More

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SE Qld
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The entrance to the Ritz Carlton was the wow factor. The hotel was classic old English style, lots of dark timber panelling. The rooms on the club lounge level spacious and well appointed. A tv in the bathroom mirror, haven't seen that before. Hotel is well located to shopping and department stores, which have to be seen to be believed,... More

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Zurich, Switzerland
17 reviews 17 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 3 nights for a business trip. The hotel is of a good luxury standard decorated in an 'English' country house style. The rooms are of a good size, have good facilities and the staff are helpful, including apologizing for my room to take a while to clean and giving a free beer while I wait. The bar is particularly... More

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Banff, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed there just for one night. I stayed their suite room, I don't know what they call it, which has entrance hall, huge living room with fantastic view, dining room/ meeting space, tv room with couches, really sweet bed room, and fancy bath room! I was supposed to use the room from like 9pm until 9am next morning, it... More

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Castle Rock, Colorado
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 17, 2014

Stayed for 6 nights. This is a very expensive place to stay but all of Japan seems to be that way. There were two issues that should not have happened at this level of hotel. 1. I ordered an arrangement of flowers to be delivered to our room for our 35 wedding anniversary. They were delivered promptly but it was... More

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Tallinn, Estonia
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

Luxury hotel indeed! And you feel it every step of the way. Staff is EXTREMELY helpful and nice. Room, food, VIEWS - it's all worth every penny! Most importantly - location is GREAT! Right next to Osaka Station City which means you can explore the city to any direction you wish from right there. Loved it 100%

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Additional Information about The Ritz-Carlton Osaka

Also Known As:
Ritz-Carlton Osaka Hotel
Ritz-Carlton Osaka Hotel Osaka
Ritz Carlton Osaka
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka
Osaka Ritz-Carlton
Osaka Ritz
Address: 2-5-25 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Osaka
#4 Luxury Hotel in Osaka
#4 Business Hotel in Osaka
#4 Romantic Hotel in Osaka
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Osaka 5*
Official Description (provided by the hotel):
Located in Osaka's business and shopping district called Nishi-Umeda, The Ritz-Carlton, Osaka, is a place of elegant serenity, unparalleled personal service and a wide selection of highly-rated restaurants and bars. Our hotel offers some of the largest guest rooms in Osaka as well as panoramic views. ... more   less 
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