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All 247 Osaka hotels

The Ritz-Carlton Osaka

5.0 of 5 Hotel   |   2-5-25 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan
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Ranked #5 of 247 Hotels in Osaka
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
lithiumsan Charlotte, North Carolina
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839 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

Too far from Osaka station, at least 15 minutes walk which is horrible as Osaka is very humid and hot during summer. The room decoration is too old fashioned and the whole hotel although well maintained is absolutely outdated and do not reflect anything of Japanese style. The personal is not as personal as the staff from the others Ritz... More

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RCOsaka, General Manager at The Ritz-Carlton Osaka, responded to this review

Dear Hyuand sama, We truly appreciate your important feedback. Thank you very much for staying with us. We hope to welcome you back again soon. Yours sincerely, General Manager More

Charlotte, North Carolina
Contributor
17 reviews 17 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have stayed at the Ritz Carlton in Osaka consistently since it opened more than 15 years ago. This property still ranks as one of my favorite places to stay in the world. The hotel has a wonderful old world feel combined with seamless Japanese service. The rooms are very comfortable and well appointed. The staff is welcoming and helpful... More

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OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear lithiumsan Thank you for sharing such a wonderful reivew with us. We are very honoured to have you as such a loyal hotel guest for the past 15 years. We love to spoil our Guests and look forward to the next opportunity to pamper you in our iconic hotel. I very much look forward to meeting during your next... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 3 nights over the Easter break. Our 4th time in Osaka, very nice hotel, good service, convenient location (very close to the airport coach so it really helped when we had to carry all our shopping to the airport on the way back!). Clean bathroom, the only downside is their carpet is a bit old and we were sneezing... More

Was this review helpful? Yes 1
OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear Lovetravelfatcat Thank you for staying with us at The Ritz-Carlton, Osaka. I am pleased to hear that you found the location convenient for your arrival from the airport and for shopping. The Umeda area has a wide variety of shops to select from and I hope you found a great buy while staying with us. Please let us know... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were there for three nights in sep 14 and thoroughly enjoyed our stay. The location was good and convenient enough. Limousine bus from airport would take you to a nearest bus stop (50 mins) and from there you can call the hotel for complimentary car pick up. The same is available on the way back. The bus stop is... More

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OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear Billypp Thank you for staying with us and taking the time from your busy schedule to share your valuable experience and comments with us. We are excited to hear you had such a wonderful and rewarding stay with us and look forward to welcoming you again soon. Warmest regards Director of Rooms More

Tallinn, Estonia
Top Contributor
71 reviews 71 reviews
30 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel especially in a winter time. We stayed there for the Christmas time! Location is perfect. Gorgeous rooms, delicious breakfast, excellent service. The only one minus is concierge...their English is more Japanese...so it very hard for you to understand them... I do highly recomment this hotel for the both - holiday and business trips!

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OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear Jekaterina_Tallin Thank you for taking the time to share your experience with us. We look forward to welcoming you again soon and will do our very best to exceed your expectations for your next stay with us. Warmest regards Director of Rooms More

Singapore, null, Singapore
Top Contributor
62 reviews 62 reviews
44 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a brief stay of 1 night here for business last week (Sept 2014). Hotel is located in the city centre, about 5 minutes walk to JR Osaka station where there's plenty of restaurants, a department store and groceries shops. There's a pickup point for Airport Limousine just behind the hotel as well which cost about JPY1,500 per way (60... More

Was this review helpful? Yes 1
OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear Hannah N Thank you for staying with us at The Ritz-Carlton, Osaka and I am excited to hear that you enjoyed your stay with us. To answer your question, all of our Bell Ladies have specifically requested this prestigious opportunty to serve our Guests. The Ritz-Carlton fosters a work environment where diversity is valued and respect the requests and... More

Sunnyvale, California
Top Contributor
64 reviews 64 reviews
55 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you're going to stay at a Ritz-Carlton don't complain about the cost. I actually found it to be reasonably priced as I had internet and breakfast included. I may be biased because I got a free room upgrade, but this hotel is phenomenal. Great views, great service, great food. Lots of dining options in the hotel, including Michelin starred... More

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OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear Shen_Jackson Thank you for staying with us at The Ritz-Carlton, Osaka and I am extremely pleased to hear that you enjoyed your stay at our iconic hotel. We look forward to welcoming you again very soon an hope that you will take the opportunity to enjoy more of our Dining options. Warmest regards Director of Rooms More

l0deroni
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I usually don't stay at fancy hotels so the Ritz Carlton Osaka was a special treat. Japanese hotel rooms tend to be compact but the one I stayed in at the Ritz was comparable in size to my studio apartment. The massive windows allowed stunning views of the city to pour into the room, which was well-appointed with luxurious finishes.... More

Was this review helpful? Yes
OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear l0deroni Thank you for staying with us at The Ritz-Carlton, Osaka and I am extremely pleased to hear of your relaxing stay with us. Please know that all of the Ladies and Gentlemen of the hotel are anxiously awaiting your next arrival. Warmest regards Director of Rooms More

Stockport, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights in September 2014. Staff were extremely polite and helpful, the room very comfortable with most of the facilities one could wish for - but two features jarred for me: ~ the high cost - with no opportunity lost to add more cost. For example, sit in the bar on the fifth floor for a few... More

Was this review helpful? Yes 5
RCOsaka, General Manager at The Ritz-Carlton Osaka, responded to this review

Dear Mr. Weary_Willy, Thank you very much for staying with us and for your valuable comments. We are glad that our services have met your expectations, and we look forward to welcoming you back in the near future. Yours sincerely, General Manager More

sydney, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

stayed here this week for one night in club lounge. everything was great except at club events Japanese staff would not serve us. foreign staff yes but Japanese walked past us like we did not exist. i thought all customers were the same but not here. We had to serve ourselves while Japanese clients were well looked after. Westerners not... More

Was this review helpful? Yes 6
RCOsaka, General Manager at The Ritz-Carlton Osaka, responded to this review

Dear Mr. John K, Thank you very much for staying with us and for sharing your valuable comments. We look forward to welcoming you back in the near future. Yours sincerely, General Manager More

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Additional Information about The Ritz-Carlton Osaka

Address: 2-5-25 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Osaka 5*
Number of rooms: 292
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Also Known As:
Ritz-Carlton Osaka Hotel Osaka
Osaka Ritz Carlton
Ritz Osaka

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