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The Ritz-Carlton Osaka

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2-5-25 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
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The Ritz-Carlton Osaka
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The Ritz-Carlton Osaka
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995 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • Chinese (Simplified) first
  • English first
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Contributor
18 reviews 18 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Ritz Osaka for three nights in March, and will definitely return the next time we visit Osaka. The location is good - about a 5 minute walk to Umeda station (which connects you to the rest of the city), and cabs were also available around the clock. The rooms were of a good size for Japan,... More 

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OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear huesofgrey Thank you for staying with us at the iconic Ritz-Carlton, Osaka and taking the time to share such a wonderful review with us. The genuine care and comfort of our guests is our highest mission and thank you for allowing us to play a small part in your friends celebration. We love to help with special occassions and... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent location 10 min walk from Osaka station and very regal in decor. Not a big property but rooms are decent sized with nice city view. Service is great as usual with the porter showing you every amenity in the room.

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OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear Shirolau Thank you for staying with us at the iconic Ritz-Carlton, Osaka and taking your time to share such a wonderful review. I have shared your comments with the team to provide them with even more motivation and encouragement. During you next visit, I hope you can enjoy our Club Lounge located on the 34th Floor with beautiful views... More 

Wichita, Kansas
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz Osaka is a beautifully appointed hotel whose interior is filled largely with European motifs. The rooms are large and luxurious -- as you you would expect at a Ritz -- and the amenities are first rate in every respect. I particularly loved the amazing fitness center and indoor and outdoor hot tubs, which we took advantage of each... More 

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OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear WorldTraveler4500 Thank you for staying with us at the iconic Ritz-Carlton, Osaka and sharing such a wonderful review with us. The classic interior and stunning wood paneling help to make our hotel very special and we are so excited that you found the outdoor hot tub. The Fitness Center, Pool and In-Door and Out-Door hot tubs are the best... More 

Manila, Philippines
Top Contributor
69 reviews 69 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay in this lovely property. Granted, as far as five-star deluxe hotels go in Osaka, I think your choices basically this and St. Regis, this is really a great place. The ambiance is basically European, which is a nice change of pace. The restaurants are fantastic, but I will save those for another review. We booked... More 

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OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear stingray1224 Thank you for staying with us at the iconic Ritz-Carlton, Osaka and sharing your review with us. Your comments will be used as we continue to develp and improve our guest offerings and look forward to welcoming you again in the very near future. Yours sincerely Director of Rooms More 

Manila
Top Contributor
54 reviews 54 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

i was excited with my stay at the Ritz. After reading so many good reviews I was expecting nothing but the best. Their reservations team confirmed my book quickly and answered all my questions. Where I was dismayed was their lack of directions to the hotel from the Osaka station. The reservation confirmation said it's a 5 minute walk which... More 

Was this review helpful? Yes 2
RCOsaka, General Manager at The Ritz-Carlton Osaka, responded to this review

Dear MrsKanga, Thank you very much for staying with us and for taking the time to share your experience. Your comments are valuable to us as we continue to fine tune our services. We hope to welcome you back again in the future. Yours sincerely, General Manager More 

Roswell, Georgia
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family of four, including two teenage boys, absolutely loved the city of Osaka and we made the Ritz our home base for 3-nights. Osaka is only a 30-minute train ride from Kyoto so we actually recommend staying here and visiting Kyoto (instead of the other way around). Our first night we stayed in a traditional Japanese Suite. I'm glad... More 

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OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear LiveYourDreams37 Thank you for staying with us at the iconic Ritz-Carlton, Osaka and we were so excited to read your review and play a part in such a special holiday for you and your family. Mid-Summer is rather hot and humid, but if you can visit during the Yodogawa Fireworks Festival, you will certainly be in for a treat.... More 

Vienna
Top Contributor
123 reviews 123 reviews
66 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arriving after a long flight from Hnolulu- Seoul-Osaka and next day going to Kyoto we stayed only overnight and we -somewhat exhaustet with all our luggage on our 5 weeks around the world trip- we really did not regret to have chosen the Ritz Carlton Osaka. We had booked a junior corner suite, what meant: > we had the scenic... More 

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OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear ratpackvienna Thank you for staying with us during your worldwide journey. We truly appreicate your kind words for our service and our Ladies and Gentlemen and will certainly share this review with them. We hope that your experience in our hotel will lead you to want to stay only in Ritz-Carlton Hotels around the world and look forward to... More 

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Being a frequent traveler to Japan almost every month, would have to say this is one of the best hotel I have ever stayed in Japan! Obviously this is just based on my own expectations and I'll trying to be as objective as possible, after all, the whole point of posting review here is to help travelers new to this... More 

Was this review helpful? Yes 1
OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear Bowieyangbo Thank you for the wonderful review of the iconic Ritz-Carlton, Osaka! We are so excited to have your future reservation and look forward to providing you with another amazing Club Lounge experience. With the nice warm days fastly approaching, please enjoy the outdoor relaxation area near the pool. It's the best kept secret in the hotel and a... More 

Laguna Niguel, California
Top Contributor
180 reviews 180 reviews
37 hotel reviews
179 helpful votes 179 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed only one night - the last night - of our 10 night stay in Japan. Wish we had stayed longer, although this was the perfect hotel to unwind and enjoy after a busy travel schedule. Very elegant, in keeping with the brand. Such a comfortable bed! The hotel is very convenient to the train station (10 min walk... More 

Was this review helpful? Yes 2
OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear Diverdad1 Thank you for staying with us at the iconic Ritz-Carlton, Osaka. We are so happy to read your wonderful review praising the hotel, services and the Ladies and Gentlemen. Please plan to stay with us longer next visit and thank you for staying with us on our Club Level. All of the Ladies and Gentlemen of the hotel... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Good place in all aspects . All is well except room size. May be Japanese standard . Fine dining options good centrally located. Parking charges also nominal. Luxury shopping brands around to relax and shop

Was this review helpful? Yes
OsakaDirectorofRooms, Director of Rooms at The Ritz-Carlton Osaka, responded to this review

Dear Yasmingupta Thank you for staying with us at the iconic Ritz-Carlton, Osaka. We are very pleased to hear that you found the dining, shopping and location all within your expectations. Our Guest Rooms are some of the largest in the Osaka market and rather spacious compared to local Japanese brands. We look forward to welcoming you again very soon.... More 

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