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All 246 Osaka hotels

The Westin Osaka

4.0 of 5 Hotel   |   1-1-20 Oyodonaka, Kita-ku, Osaka, Osaka Prefecture 531-0076, Japan (Osaka Station / Umeda)
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The Westin Osaka
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80%
Ranked #29 of 246 hotels in Osaka
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
myokiki Singapore, Singapore
  • Reviews (548)
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  • Room tips (21)
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548 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Singapore, Singapore
Top Contributor
98 reviews 98 reviews
29 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed yesterday NEW

Initially, when I looked at the map, I was a little reluctant to book this hotel because it seemed quite out of place. However, I changed my mind after learning that there is a free shuttle bus linking JR Osaka station to the hotel every 15 minutes or so. In fact, when I reached the hotel, I find the location... More

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Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed for 4 days. Rooms are ok but a bit old. Quite big and spacious. The only main downside for this hotel is the location which is very far from the main umeda station. You have to rely on their free shuttle bus. Plus point is that the shuttle bus is quite frequent. Every 15 to 30 minutes

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Sydney
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 1 night before moving to St Regis hotel. It is placed right next to the floating garden building so you could tick that off the list . The hotel is located near central osaka station , the offer a free shuttle service to and from the train station . This is quite convenient given that osaka is... More

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Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed for a business trip. You have to request wifi router at concierge if you want to use wifi in your room. Otherwise you have to go to the lobby for wifi connection. The hotel provide free shuttle bus to Osaka Station every 20 minutes that makes this hotel very convenience for guests. I hope for the next stay,... More

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ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comment. Regarding to the WiFi service, we are actually working on this matter and would start providing the WiFi service from the middle of July so, you could enjoy it when you would stay next time. Thank you... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was in Osaka for work trip. For a Starwood hotel, it was quite a shock when I learned that their Internet service in rooms was down during the period when I was staying with them. They did not offer wifi in rooms but there was complimentary wifi at the hotel lobby. The room was spacious. And the rate was... More

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ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comment. We are now working on to equip WiFi in the guest rooms and the service would start from the middle of July. We would apologize for any inconvenience caused to you during your last stay. Other than... More

Top Contributor
54 reviews 54 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this property with a friend visiting from Germany. It was at the end of a 3 week stay for him we wanted a night on the town to remember and a great place to relax before his flight the next day. The Westin came through in shining colors. The spacious rooms adorned modern decor, a comfortable king... More

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ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last vist to Osaka. Also, thank you for your valuable comment. We are more than happy to hear about your overall satisfaction. We would try to improve our service and facilities consectively then, your continued patronage would be very much appreciated. Thank you again and we are looking... More

Tokyo, Japan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Close to Osaka station. Also, free shuttle bus to station is available, every 15 minutes. Room is wide enough for comfortable stay but free WIFI is only available in lobby. ( Need to improve ) Staff are very friendly and accomodative.

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your staying at the Westin Osaka. Also, thank you for your valuable comment. We are more than happy to hear about your overall satisfaction. We would try to improve our service and facilities consecutively then, your continued patronage to the Westin Osaka would be highly appreciated. Thank you again and we are lookng forwad to... More

Singapore, Singapore
Top Contributor
57 reviews 57 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have always preferred to stay in a hotel nearer to the JR Osaka station in previous trips to Osaka. However, I decided to stay in Westin Osaka this time because I wanted to try it out. To my surprise, contrary to what I thought, it was not too far from the Umeda area as it was linked by an... More

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last vist to Osaka. Also, thank you for your valuable comment. We are more than happy to hear about your overall satisfaction. We would try to improve our service and facility consecutively then, your continued patronage would be very much appreciated. Thank you again and we are looking... More

Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 30, 2014

Comfy hotel overall. The building looks clean and new. Always happy with their heavenly bed. With shuttle bus is convenient to go anywhere. Just walk through the hotel to the famous okonomiyaki (japanese savoury noodle pancake). Love the Osaka castle sightseeing. With hawker food along the street leaving the castle

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. We are more than happy to hear about your overall satisfaction. We would try to improve our service and facilities consecutively then, your continued patronage would be highly appreciated. Thank you again and we are looking forward to welcoming you back to Osaka and... More

Rugby
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 23, 2014 via mobile

We arrived at the Westin and were pleasantly surprised, the shuttle bus from JR Osaka only takes 5 minutes and runs really frequently. The room was lovely and the staff were superb. The location is great owing to its close proximity to JR Osaka, we actually travelled to Kyoto and were In Kyoto within 1 hour of leaving the hotel,... More

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comments. We would share your comments among our staff and try to improve our service and facilities incuding WiFi and Breakfast in the future. Thank you again and we are looking forward to welcoming you back to Osaka... More

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Additional Information about The Westin Osaka

Address: 1-1-20 Oyodonaka, Kita-ku, Osaka, Osaka Prefecture 531-0076, Japan
Location: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Osaka 4*
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Also Known As:
The Westin Osaka Hotel Osaka
Westin Osaka
Osaka Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in Osaka #15 Luxury Hotel in Osaka #16 Family Hotel in Osaka #27 Business Hotel in Osaka #28 Romantic Hotel in Osaka
Hotel Class
Number of rooms
304

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