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The Westin Osaka

Certificate of Excellence
1-1-20 Oyodonaka, Kita-ku, Osaka 531-0076, Osaka Prefecture
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Best prices for: 1 room 1 guest
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The Westin Osaka
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The Westin Osaka
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712 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed in April for 2 nights...nothing to complain about. Big rooms with comfortable beds and an amazing toilet/bath. It was full of mirrors that allows you to see all angles of oneself while preparing for the day's activities. Breakfast buffet had a lot of choices.....not limited to the typical western buffets usually offered in most hotels. It was a wonderful... More 

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ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comment. We are more than happy to hear about your overall satisfaction for our services and facilities. We would try to improve them more and more consecutively in the future then, your continued patronage of the Westin Osaka... More 

Yankalilla, Australia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long day of travelling this place was a sigh of relief. Our room was spacious, very comfortable and the décor neutral but, to me, luxurious. We had a great view and loved the huge bathroom area. The main foyer looked very opulent and the restaurant for breakfast was beautiful with huge windows overlooking the garden and ponds. There... More 

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comment. We are more than happy to hear about your overall satisfaction for our services and facilities. We would try to improve them more and more in the future to make our guests experience beyond expectaion. Thank you... More 

norwich
Top Contributor
65 reviews 65 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for two nights in a corner suite. We found the price to be excellent value for such a spacious room, and the room was as we would have expected, clean, well equipped and comfortable. With the usual comfortable beds. We were also very happy with our obligatory late night club sandwich! The location of the hotel is good,... More 

Was this review helpful? Yes 1
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comment. We are more than happy to hear that you had a pleasant and comfortable stay with us. We would try to improve them more and more consecutively in the future then, your continued patronage of the Westin... More 

Hong Kong, China
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I stayed at Westin during the peak season of sapporo (cherry blossoms). We were only coming to Osaka as a means to reach Kyoto. Sure glad this was a stop on the journey. Most hotels in Kyoto were fully booked during this peak travel time in Japan so we opted to stay here one night. Couldn't have... More 

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comment. We are more than happy to hear about your overall satisfaction for our services and facilities. We would try to improve them more and more consecutively in the future then, your continued patronage of the Westin Osaka... More 

Los Angeles, California
Contributor
19 reviews 19 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was clean and quiet and spacious. The beds were extremely comfortable. Our room had an awesome view of the Umeda Sky Building. The staff is courteous and provided high level of services. They are professional yet friendly. It takes a good 15 minutes to walk to the Osaka train station. We didn't have breakfast at the hotel as... More 

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last vist to Osaka. Also, thank you for your valuable comment. We are more than happy to hear that you had a pleasant stay with us. We would try to improve our services and facilities more and more consecutively in the future then, your continued patronage would be... More 

uk
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were very impressed with the size of our room compared with the much smaller Japanese norm. Every staff member we encountered was pleasant, courteous and friendly. I didn't find the room or lobby dated as some other people have commented - fairly corporate hotel bland, nothing out of the ordinary but perfectly acceptable. Our room was well laid out... More 

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your staying at the Westin Osaka. Also, thank you for your valuable comment. We are more than happy to hear about your overall satisfaction for our services and facilities. We would try to improve them more and more consectively in the future to make our guests experience beyond expectation then, your continued patronage to the... More 

Lima, Peru
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have been in several spg branches in Japan (Tokyo, Kyoto and Osaka) and this Westin in by far the best one of the bunch. Both Tokyo and Kyoto miyakos are fine, but when you go to a real Westin you remember how good the brand is. Best breakfast as well. Only positive comments. Wish they make one like this in... More 

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comment. We are more than happy to hear that you had a pleasant stay with us. We would try to improve our services and facilities more and more cosecutively then, your continued patronage would be highly apprecited. Thank... More 

Singapore
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved everything about this hotel! Over the years i have travelled to Japan many times and this is definitely one of the best. We stayed in the Deluxe room. It was spacious and the layout of the room was great. The bathroom and vanity counter were separated which is convenient for sharing. The room had a large window with... More 

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comments. We are more than happy to hear that you had a nice and pleasant stay with us. We would try to improve our services and facilities more and more consectively to make our guests experience beyond expection... More 

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel. Although the room was not that big, it's of the comfortable size, with huge window overlooking the river, bridges, and also the nearby Umeda Sky Building. Without us asking, they provided additional single bed, which was a really nice touch. Oh, but we had to ask for kids' toiletries pack, though - a cute bag containing wash... More 

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your staying at the Westin Osaka. Also, thank you for your valuable comments. We are more than happy to hear that you had a pleasant stay with us. We would try to improve our services and facilities more and more to make our guests experience beyond expection then, your continued patronage would be very much... More 

Bengaluru (Bangalore), India
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights. The twin sharing room was very spacious and comfortable. The bathrooms were big when compared to usual Japan hotels we stayed in. The wi-fi is avaliable in the rooms too and was very good, no glitches. They have shuttle service to Osaka Station, and a lot of shopping and eating places around the station... More 

Was this review helpful? Yes
ExperienceTeam, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comments. We are more than happy to hear about your overall satisfaction for our services and failities during your stay. We would try to improve our services and facilities more and more to make our guests experience beoyond... More 

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