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Swissotel Nankai Osaka

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1-60 Namba 5-chome, Chuo-ku, Osaka 542-0076, Osaka Prefecture
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1 room 1 guest
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Swissotel Nankai Osaka
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2,067 Reviews from our TripAdvisor Community

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Traveler rating
    1,125
    730
    131
    55
    26
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810
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (2067)
  • Mar-May only
    (580)
  • Jun-Aug only
    (653)
  • Sep-Nov only
    (442)
  • Dec-Feb only
    (392)
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Calgary, Canada
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel, very clean, very friendly staff. Directly above Namba station and tons of restaurants nearby. Shinsaibashisuji is across the street and Dotombori is a few minutes' walk. No complaints, will return.

Was this review helpful? Yes 1
Hong Kong, China
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We arrived early in the morning to Osaka, was not able to check-in till the standard check-in time of 3pm. However the reception was extremely friendly and helpful, we left our luggage and went on with our visit to Nara. The hotel is at a perfect location just above the Nankai Railway's Nambe station, and connected via underpass at walking... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Tee J, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and posting your review on Trip Advisor. We are glad to read that you found our team members extremely helpful and that you had a comfortable stay with us. As for early check-in, we would like to assure you that we always try to accommodate... More 

Perth, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on 39th floor with great cityscape and the view of Namba Park. It is a busy business area and near subway station to the airport. Taxi from the airport to this hotel is about AUD$30. Staff were helpful and very friendly. The room facility is fitted with quality fittings. Breakfast on top floor is a must to see... More 

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Nina Ha N, Thank you very much for making Swissôtel Nankai Osaka your home away from home and writing such a beautiful review on Trip Advisor. We are touched to read that our "friendly and helpful" team members were able to provide you with wonderful staying experience! We are also happy to read that our guest room as well... More 

Fife, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff are extremely friendly and very welcoming, all speaking fantastic English. This hotel is in a great location in the Namba area of Osaka, sitting right above the Namba Nankai Station - which means its great for jumping on the Subway and trains for days out. I'd definitely suggest using public transport for any journey over taxis as it's... More 

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Sarah S, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and posting fantastic review on Trip Advisor. We are thrilled to read that our housekeeping and service operation team members were able to make your stay very comfortable and that you found our hotel recommendable! As guest satisfaction is always our top priority, we are... More 

Shanghai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

perfect,a very happy trip during in the swisstoel. a very good hotel .safe,comfort, convenience,and the service is so good.we like it very much. we will chose it as our hotel next time in other country,we believe swisstoel will be a worl known hotel.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear 737yuanc, Thank you very much for making Swissôtel Nankai Osaka your home away from home and writing an excellent review on Trip Advisor. We are very happy to read that you found everything about our hotel, from service to comfort, "perfect"! Your kind comment will be certainly a great motivation for all our colleagues who strive for guest satisfaction.... More 

Yong-in City
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is located in an excellent location so that it can be very comfortable to move to another city or place. The price would be a little bit expensive for backpackers, but it's worth to stay one night. As I said before, transportation access is superb! You can easily go to Dotonbori area, which is the most attracitive place... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear yomm1995, Thank you very much for choosing Swissôtel Nankai Osaka as your venue of accommodation during your journey! We are pleased to learn that our hotel location enabled you to experience easily what this exciting area offers. We hope your time in Osaka and stay with us became memorable. We look forward to welcoming you back again in a... More 

Shenzhen, China
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

location of this hotel is excellent, build above train station, have direct rapid train to Airport, best for the day of arrival & departure. hotel room is clean and nice, but a little small, if you travel in couple, suggest you book bigger room, otherwise you'll feel the space too compact, I can't even open 2 luggage at same time,... More 

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Bandhoot, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and posting your review on Trip Advisor. We are pleased to read that we were able to provide you with comfort and convenience through our service and the hotel location during your stay with us. In addition, please feel free to contact us directly next time... More 

Richmondhill
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly staff and excellent location. Closed to everything, shopping, restaurant, sightseeing..... The best part is the hotel on top of the railway and subway. So traveling to other places is extremely easy and fast.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear kevinkkcheung, Thank you very much for choosing Swissôtel Nankai Osaka as your venue of accommodation and posting wonderful review on Trip Advisor. We are very happy to read that you had an excellent impression on our team members along with the hotel location. We are very much looking forward to welcoming you and your family back in a not... More 

Taipei
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

hotel is in great location for the traffic. The staffs are polite and helpful. The duration we book was peak season, we've made reservation of non smoking room in executive floor but after check-in, the room was full of "smoke". Even though the staff helped change the room to lower floor, but the room quality is not as good as... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear ihuiw2015, Thank you very much for staying at Swissôtel Nankai Osaka and writing a review on Trip Advisor. We are very glad to read that you found our team members, especially ones in Executive Club Lounge, very helpful and friendly. As for the guest preference like smoking and non-smoking, we always do our best to accommodate. However this is... More 

Phuket, Phuket, Thailand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An amazing hotel! Very cozy and clean with the most amazing location ever! You step right of Namba station and BAM! You catch the elevator and you're at the front desk already! If you're a first timer then I really recommend staying at the Swissôtel Nankai Osaka. I tell you now, it's in the middle of everything. You wanna go... More 

Was this review helpful? Yes 4
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear PalitaLee, Thank you very much for making Swissôtel Nankai Osaka your home away from home and posting fantastic review on Trip Advisor. We are thrilled to read that you think our hotel is amazing for our cleanliness, service and the location! For us, guest satisfaction is always top priority and we are very pleased to be confirmed that our... More 

Hotel Review Summarization

What travelers say

  • Namba Station(23)
  • Very good(5)
  • Hotel staff(5)
  • Department stores(4)
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