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All 246 Osaka hotels

Swissotel Nankai Osaka

4.0 of 5 Hotel   |   1-60 Namba 5-chome, Chuo-ku, Osaka, Osaka Prefecture 542-0076, Japan (Shinsaibashi / Nanba / Tennoji / South Area)
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89%
Ranked #5 of 246 hotels in Osaka
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Joycefamily2014 Hong Kong, China
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1,236 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Hong Kong, China
1 review
5 of 5 stars Reviewed yesterday NEW

Hotel is very convenient, just up to the station. The staff is helpful, cheeful and professional, very good english speaking. Greet pro-actively. Room is perfect with great city view of Osaka, big window (I liked it), amenitites are modern.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
Hong Kong, China
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are a family of 5 with 2 children (11 and 13 yr) and 3 adults, staying in 2 rooms with 2 beds and 3 beds respectively. The location is excellent and we can walk to the Den-den Town (5 min) for children's favorite and the busy Dotonbori (10-15 min) for wide choice of good food. The rooms are confortable,... More

Was this review helpful? Yes 3
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Guest, Warmest greetings from Swissôtel Nankai! Thank you very much for choosing to stay at our hotel with your family and writing a valuable review on the TripAdvisor website. Our guest's comfort is our top priority and we are pleased to learn that you had a very pleasant staying experience. We are also glad to hear that you like... More

San Francisco
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you are visiting Namba, this hotel is right in the middle of it! Hotel is connected to train station, subway, shopping centers, department store, and everything else that you can imagine. That aside, the staff were outstanding and so was the room. Free in-room Nespresso and Internet access is available throughout the hotel.

Was this review helpful? Yes 5
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Guest, Thank you very much that you have chosen Swissôtel Nankai Osaka as your Home away from Home while staying in Japan. We are thrilled to learn that you appreciated our in-room amenities, our Swiss Hospitality and that you was able to take advantage of our great location for shopping, dining and sightseeing. We are looking forward to welcome... More

Sydney, Australia
Top Contributor
60 reviews 60 reviews
35 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nights over the long weekend in July in 2 executive rooms. The rooms were spacious and very comfortable ( bed was a bit too soft and bouncy for my liking - a rarity in Japan!) great view, very nice amenities, overall very nice room. Executive level rooms offer free entry to the fitness centre/pool which would... More

Was this review helpful? Yes 5
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Guest, We would like to express our gratitude for choosing Swissôtel Nankai Osaka again as your preferred venue of accommodation and in investing valuable time to share with us your constructive feedback on Trip Advisor. We are very pleased to learn that you enjoyed the comfort of our Executive Club floors, the value offered and the service level provided... More

Taipei
1 review
3 of 5 stars Reviewed 4 days ago NEW

Unbeatable view and location. Comfortable bed and clean property. The in-room experience could use a major uplift. Feels like the room is stuck in a time-warp with no free wifi and outdated decoration

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Guest, Warmest greetings from Swissôtel Nankai, Osaka! Thank you very much for choosing to stay at our hotel during your stay in Osaka. We are pleased to learn that our convenient location enabled you to enjoy your time here. On the other hand we sincerely regret that the room you stayed this time was not up to your satisfaction.... More

Frankfurt, Germany
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Direct access to airport by train. Markets and malls are all in the vicinity. Good front desk service and spacious room. The room is clean and definitely will come again. however, air conditioning may need improvement as it is a bit hot in the room.

Was this review helpful? Yes 4
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Guest, Greetings from Swissôtel Nankai Osaka and Japan! We appreciate your feedback very much and we are very pleased to learn that you have enjoyed everything from our team members, the spacious room to the convenient location of our Hotel. We will certainly keep up our good work and convey your comments to our colleagues. We have taken note... More

Caloocan City
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location, friendly and professional staff, fast check-in and check-out, close to public transport hub (right on top of NANKAI train station at NAMBA city), within shopping district as connected to high-end department store and walking distance to nearby shopping and dining areas

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 4
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Guest, Thank you very much for the positive review! We are thrilled to read that you have fully appreciated all the aspects of your visit and you sharing it on the TripAdvisor website. We look forward welcoming you back to Swissôtel Nankai Osaka, hopefully in a not too distant future. More

Taiwan
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

They have good quality on service people, everyone spoke fluent English and with good cares. The location is awesome as well, from here you can take any train within walking distance. When you are travel with families. This one you should consider!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 3
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Guest, Thank you very much for staying at Swissôtel Nankai Osaka and for having taken the time to leave your impressions on Trip Advisor. We are thrilled that you enjoyed the service provided by our Team Members and were able to take advantage of our hotel location, directly on top of the Namba Train and Subway Station which makes... More

Hongkong
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spacious guest room in Osaka. Easy access to all kind of shops for different age group in the family. Guest service is excellent particularly the assistant from Concierge when we're heading to train station towards KIX airport. Concierge did all possible to help my family to plan a local farm activity which I'm really impressed.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Guest, Thank you very much for these positive words following your recent stay with us! Our concierge team constantly strives to achieve a high level of quality and we are thrilled to learn how much you enjoyed the service. Your enthusiasm will be undoubtedly a great motivator for the entire team. We are looking forward to welcoming you back... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed on 16,july, for two nights, this is the second times I been there, staffs were kindly and smart, I was almost late of train to airport, the staff so helpful and smart, he helped me to bring are baggages, bought a ticket, let me settle down n got in the train easily.really thank him a lot,will come again.=)

Was this review helpful? Yes 4
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Guest, Thank you very much for your feedback provided about your recent stay with Swissôtel Nankai. Creating a pleasurable experience for each and every one of our guests is our steadfast commitment and we are glad to see that we exceeded your expectations. We will certainly keep up our good work and will not fail to convey your comments... More

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Additional Information about Swissotel Nankai Osaka

Address: 1-60 Namba 5-chome, Chuo-ku, Osaka, Osaka Prefecture 542-0076, Japan
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Swissotel Nankai Osaka 4*
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Osaka #5 Romantic Hotel in Osaka #5 Luxury Hotel in Osaka #9 Business Hotel in Osaka
Hotel Class
Official Description (provided by the hotel)
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 
Number of rooms
548

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