We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Nankai Osaka

Certificate of Excellence
Hotel deals
Hotel website
1-60 Namba 5-chome, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Special Price
15% off room rate
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Swissotel Nankai Osaka
Professional photos View all
Browse nearby
Swissotel Nankai Osaka
Add Photo Write a Review

1,923 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,037
    685
    125
    54
    22
See reviews for
715
533
124
204
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1923)
  • Mar-May only
    (580)
  • Jun-Aug only
    (512)
  • Sep-Nov only
    (439)
  • Dec-Feb only
    (392)
All months
Hong Kong, China
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is my second stay in twelve months. The location is unbeatable with easy access to Kansai airport and other Japanese cities and just across the street to Dotonbori. The Swiss Advantage room I stayed in on the 16/F was quiet and spacious and came with a Nepresso coffee machine, steam iron and even a choice of pillows. The bathroom... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Elaine W, Thank you very much for making Swissôtel Nankai Osaka your home away from home and posting excellent review on Trip Advisor. We are very glad to learn that you enjoyed your stay at our Swiss Advantage room and our assistances were helpful during your stay with us. Also, we appreciate your feedback regarding our breakfast offerings, which... More 

1 review
1 of 5 stars Reviewed 3 days ago NEW

We came back in the afternoon when housekeeping was cleaning to discover they were folding clean towels on top of our dirty luggage. The next day, again we found our children's bedtime toys and some clean cloths nicely laid on top of our luggage. I am in awe by the lack of common sense by the cleaning staff at this... More 

Was this review helpful? Yes
San Antonio
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Located in a bustling area of Osaka. Attention to detail in all areas. Ohh so quiet, oversized rooms. At breakfast, choose from a splendid choice of either Asian or Western well prepared foods. The staff will kill you with kindness. Close to Namba station. Splendid views.

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear riverwalk1503, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and writing fantastic review on Trip Advisor. We are thrilled to read that you had a positive impression on the room you stayed for being so quiet and spacious, and that our breakfast menu selections were up to your satisfaction. In addition, we are very much... More 

Hawaii Volcanoes National Park, Hawaii
1 review
5 of 5 stars Reviewed 1 week ago

Just loved this hotel. Staff was very helpful. Stayed on the Waon suite and would recommend it to everyone. The breakfast buffet is excellent. Swissotel Osaka is located in a convenient location. I had to revise my reservation and called the toll free number, the agent was friendly and helpful.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear 209686frankt, Thank you very much for choosing Swissôtel Nankai Osaka as your venue of accommodation and writing such an excellent review on Trip Advisor. We are very happy to read that you found our team members very helpful and that breakfast offerings are excellent. For us, guest's satisfaction is always our ultimate priority. Accordingly we are very glad to... More 

Montreal, Quebec
1 review
4 of 5 stars Reviewed 1 week ago

Location of this hotel is absolutely good - very near to Osaka Namba Station and Dotonbori area. Our room was clean and cozy. One problem was that our room was too cold during the night time, even after turning off the air conditioning. Eventually we had to ask for extra blankets... such coldness was not helpful for a sound sleep.... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Ace_of_Cups, Thank you very much for staying at Swissôtel Nankai Osaka and posting your review on Trip Advisor. We are pleased to learn that you found our guest rooms cozy and clean. On the other hand, we sincerely regret to learn that the room temperature was not comfortable. Please rest assured that your feedback has been shared with our... More 

London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great rooms with a fantastic view. We went here on our honeymoon on a visit to Osaka and were given a room overlooking the eiffel tower like structure. Thankfully for us the staff had very good english - there was only a minor hickup. When ordering a martini and lemonade my wife received a full glass of martini and a... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Reviewer W, Thank you very much for choosing to stay at Swissôtel Nankai Osaka for such a special occasion like your honeymoon. We are very glad to read that you had a great impression on the room we arranged for you and that you found our team members excellent for their service provided. We appreciate you letting us know... More 

Okinawa, Japan
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 1 week ago

Got in to Osaka late at night and the ease with which I found the hotel was wonderful (love that it's direct access from the train station). I was pleasantly surprised to find that I'd been seriously upgraded from my idea of a splurge (Deluxe Suite) to an insanely gorgeous Prestige Suite (a more than $2000 per night upgrade above... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Christine B, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and writing such an excellent review on Trip Advisor. We are thrilled to learn that you had a wonderful staying experience on our Executive Floor and that our food offerings as well as services were all able to make your stay enjoyable. For us, guest's... More 

Taichung, Taiwan
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Osaka is BIG. But this city has worked to build one of the world's best mass transit systems. If you put together the transit system with this hotel's location then your visit to this amazing city will work like a well oiled machine. The Swissotel Nankai is directly above the Namba station and within 10 minutes walking of Shinsaibashi district,... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Jetlaggard59, Thank you very much for choosing Swissôtel Nankai for your hotel in Osaka and for your detailed and valuable comments. We are very happy to read, that you had a nice stay in our hotel and that you found the service from our colleagues impeccable and we were able to provide our with an outstanding service experience. On... More 

FPO
1 review
5 of 5 stars Reviewed 1 week ago

The location is by far what impressed me. It is located right at a major/popular train station. You can't get anymore convenient than that. Service is exceptional. The bellhop helped us with purchasing train tickets and helped us load our luggage onto the train. The hotel is exceptionally clean. Room is pretty nice. All the employees are very helpful and... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear 53graced, thank you very much for making Swissôtel Nankai your home away from home while staying in Osaka and your kind comment and rating. We are very pleased to read, that you like our rooms, easy location and amazing customer service. Comments like yours will certainly motivate our team to continue to strive for Passion for Perfection and provide... More 

ENGLAND
Level Contributor
126 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this Hotel were brilliant from the start to the end of our stay. Prior to arriving in Japan I had emailed the Manager to request a room at as high a level as was possible for our booking, this was obviously carried out by him as we were put into Roon No 3127 which was at a... More 

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear BALI2007BALI, Thank you very much for making Swissôtel Nankai your home away from home while visiting Osaka and for your kind comment. We are very happy to read, that we were able to accommodate your request even during high occupancy days with sometimes can be challenging. Hopefully you will be able to visit Osaka again and will stay with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

971 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (747)
Viewed
Dining (59)
Viewed
Pool/beach area (2)
Viewed
View from room (101)
Viewed
Bathroom (58)
Viewed
Room/suite (229)
Viewed
Business center/function rooms (8)
Viewed
Hotel & grounds (81)
Viewed
Family/play areas (6)
Viewed
0:48
Videos (3)
Viewed
Other (200)

Management photos: Courtesy of the property manager

Viewed
All management photos (224)
Viewed
Hotel & grounds (29)
Viewed
Dining (14)
Viewed
Room/suite (41)
Viewed
View from room (2)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (6)
Viewed
Family/play areas (1)
Viewed
Other (129)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay