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All 247 Osaka hotels

Swissotel Nankai Osaka

4.0 of 5 Hotel   |   1-60 Namba 5-chome, Chuo-ku, Osaka, Osaka Prefecture 542-0076, Japan (Shinsaibashi / Nanba / Tennoji / South Area)
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Ranked #4 of 247 Hotels in Osaka
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
DonnyHongKong Hong Kong
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1,365 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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Hong Kong
Contributor
13 reviews 13 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family of three decided to return to stay in the Executive Floor of Swissotel after our first experience some two years ago. It is not that pricey when compared with other hotels of the same class but the professional service of the staff made us feel that the standard of the entire team stands heads and shoulders above their... More

Review collected in partnership with Swissotel Hotels & Resorts

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Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear DonnyHongKong, Thank you very much for choosing to stay at Swissôtel Nankai Osaka once again and writing such an excellent review on Trip Advisor. We truly appreciate your support and highly value your patronage. We are very happy to read that you had a great impression on our team members for their service and assistance provided. Your positive evaluation... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We're family traveler. This hotel's location is perfect to go out near Nanba area. The hotel links to Takashimaya department store so it's easy to find restaurants, bakerys, shopping spots. One problem was that card keys didn't work out time to time. We stayed in a executive room and needed this card key every time i take the elevator. So,... More

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Nayeon K, Thank you very much for choosing Swissôtel Nankai Osaka as your venue of accommodation and posting your review on Trip Advisor. We are pleased to learn that our hotel location enabled you and your family to enjoy what the area offers. On the other hand we apologize for the inconvenience caused regarding the room key. In order... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were lucky enough to be upgraded to a junior executive suite when we checked in which was amazing. The room was very large (larger than my Japanese apartment) and very comfortable. City views were incredible. Our upgrade included the buffet breakfast and evening drinks and snacks which were both fantastic experiences. There was a great spread at both. Staff... More

Was this review helpful? Yes 2
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Emma L, Thank you very much for making Swissôtel Nankai Osaka your home away from home and writing such a fantastic review on Trip Advisor. We are very happy to read that your staying experience at our Junior Suite room was amazing and you had a great impression on both our service and products. Since guest's satisfaction is always... More

key west and new york
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Hotel is near subway and next to Takashimaya. Breakfast was excellent with good expresso, cheeses and even Nutella, a welcome change after 3 weeks of Japanese food. Service is excellent and English is widely spoken, however our room 1606 was dirty and small. The carpet was filthy with stains and cigarette burns. The room was the smallest we had in... More

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Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear ellentravels, Thank you very much for choosing to stay at Swissôtel Nankai Osaka. We have taken note of your concern regarding the condition of the room you stayed and would like to apologize for any discomfort caused. Although we offered you a room change when you kindly reported to us, we sincerely regret that it was not what you... More

Espoo
Top Contributor
250 reviews 250 reviews
71 hotel reviews
218 helpful votes 218 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had just two nights in the Swiss and loved it. We wanted a King but somehow the reservation was for a room with two double beds. After a look at our sad faces we were upgraded to Club and a huge, great room. The staff was nice. English level is superb. Room service was delicious. Breakfast buffer was robust... More

Was this review helpful? Yes 3
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear SuTengKai, Thank you very much for making Swissôtel Nankai Osaka your home away from home and writing such a great review on Trip Advisor. We are very pleased to learn that you enjoyed our room service, breakfast offerings as well as the room you stayed. In regards to the access to our hotel, please kindly be informed that we... More

Saraburi
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I appreciate very much for staying here.Near shopping street and center of business Good restaurant , Good menu good service Hotel is very cleaning and safety , near department store ,near train station

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 4
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Thanunpat W, We appreciate your choosing to stay at Swissôtel Nankai Osaka and posting your great feedback on Trip Advisor. Since guest's comfort is very important to us, we are very glad to learn that you found our hotel very clean and safe along with services provided by our team members. Thank you very much for your great review.... More

Shanghai
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at Swissotel Nankai. Great hotel in a wonderful location. Hotel team strives to ensure all guests are taken care of. From the check-in to the breakfast offerings, one will certainly enjoy every moment of it! Well done!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 4
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Jason Ong K, Thank you very much for choosing to stay at Swissôtel Nankai during your stay in Osaka and sharing your positive review on Trip Advisor. We feel very special to hear you think that our hotel is great and guests can enjoy every moment of their stay. Also, we are pleased to read the assistance of our... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Accessibility wonderful staff cleanliness great location will always try to look for a swissotel when am traveling. Rates are reasonable . Definitely highly recommend the swissotel to my friends ... A stay that will not be forgotten

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 3
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Lorna S, Thank you very much for making Swissôtel Nankai Osaka your home away from home and writing such an excellent review on Trip Advisor. We are very happy to read that you had a great impression on our team members, cleanliness and location. Please rest assured that we will keep on making our best efforts for enhancing guest's... More

Sunderland, England
Top Contributor
90 reviews 90 reviews
75 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is ideally located for shopping and onward transportation. Even though it is central it is not in the least bit noisy. We stayed here towards the end of our trip to Japan and really appreciated the additional comforts, the executive lounge staff were really helpful and attentive. The room was very comfortable with lots of pillow options. The... More

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 3
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear cag65, Thank you very much for choosing Swissôtel Nankai Osaka as your venue of accommodation and writing such a fantastic review on Trip Advisor. We are very happy to learn that you had a comfortable staying experience due to our services provided as well as the guest room with various pillow selections. As guest's comfort is very important to... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The location above the train station made it easy to travel anywhere in Osaka. We were also right I the heart of the shopping district. We spent one afternoon walking the full length of a shopping street, it felt like 5km. The service when checking out was exceptional, our bell hop assisted us to the train, helped with the tickets... More

Was this review helpful? Yes 4
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Rogerthat2014, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and writing a great review on Trip Advisor. We are very glad to read that you found our luggage assistance exceptional and helpful. Since guest's comfort is very important to us, we will continuously make our best efforts to enhance guest's experience at our hotel. Your... More

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Additional Information about Swissotel Nankai Osaka

Address: 1-60 Namba 5-chome, Chuo-ku, Osaka, Osaka Prefecture 542-0076, Japan
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel

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