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Swissotel Nankai Osaka

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1-60 Namba 5-chome, Chuo-ku, Osaka 542-0076, Osaka Prefecture
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15% off room rate
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1,844 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
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  • Chinese (Simplified) first
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Manila
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a great stay at this centrally located hotel. Service was good as can be expected with the high Japanese standards. Rooms were spacious and comfortable. Loved the location just right across Shinsaibashi and walking distance to Dotunburi. Sits on top the Namba station. I also like the breakfast location on the top floor with great Osaka city view.... More 

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Diageo, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and writing excellent review on Trip Advisor. We are thrilled to read that you had an overall great stay and that both our breakfast and the room you stayed were satisfactory to you. Since guest satisfaction is always our top priority, please be assured that we... More 

Almaty, Kazakhstan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Im extremely sorry to say this but when I stayed in Swissotel Nankai Osaka I found it haunted. My siblings said that when they were in the room alone someone was switching the lights on and off. Also at night when I went to the bathroom someone kicked the door very hard while everyone were sleeping, after I came out... More 

Was this review helpful? Yes 3
Daejeon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel Very good location and service~~ Very Kind staff. From Subway station to hotel 1min. Nearby market and departmentstore, Dotonbori. This hotel have Dilicious chocolate. This hotel all service is perfect!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear myungrangh, Thank you very much for making Swissôtel Nankai Osaka your home away from home and posting kind review on Trip Advisor. We are very glad to read that you found all our hotel service perfect and that you enjoyed the chocolate we are offering. Please rest assured that we will continue on striving for enhancement of guest satisfaction... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at Swissotel Nankai Osaka five times and was very satisfied every time I went back there. The location is convenient from the airport and to get around the city of Osaka. The rooms are quite spacious with a nice view and in good condition. I can't say the rooms are very modern, nevertheless, it was pleasant and... More 

Was this review helpful? Yes 2
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Kelly Jubin L, Thank you very much for choosing to stay at Swissôtel Nankai Osaka once again as your venue of accommodation and writing great review on Trip Advisor. We are pleased to learn that our guest rooms are comfortable and pleasant for you along with our hotel location. Since guest's comfort is very important to us, please feel... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel is located in prime shopping area of Osaka and above the airport express Namba Nankai station. Ideal if you're arriving from Kansai airport. Hotel service is excellent, clean and spacious by Japanese standard.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Kwan-Ming W, Thank you very much for staying at Swissôtel Nankai Osaka and posting review on Trip Advisor. We are pleased to learn that you found our hotel service excellent and facilities clean and spacious. Please rest assured that we will continuously strive for enhancement of guest experience for memorable stay at our hotel. We appreciate your valuable feedback... More 

hongkong
Contributor
12 reviews 12 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I think many tourists find Japan Customer Service is one of the best in the world, especially hotel industry. Swissotel is the best of the best then. Not only because of its perfect location of the JR Hubs and its proximity to the airport express line Rappit which makes me inresistable to make another booking but also the hotel service... More 

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Karlywai, Thank you very much for choosing Swissôtel Nankai Osaka once again as your venue of accommodation and we would like to express our biggest appreciation for your continued support and patronage. We are very glad to read that you had another positive staying experience with us and we are so impressed at your heartfelt comments again. I have... More 

Taipei, Taiwan
Top Contributor
66 reviews 66 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Swissotel Nankai Osaka hotel just located in the heart of Namba, site above Nankai Railway’s Namba Station. You could take direct train access to Kansai International Airport! Great location no doubt. Everything is super good. Guest rooms are nice and cozy with outstanding night view. Staff are friendly, helpful and even predict what you need :D. To our surprise, staff... More 

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Erica L, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and writing "super good" review on Trip Advisor! We are thrilled to learn that both the room you stayed and the service we provided were up to your liking and we are grateful to your wonderful feedback. Your kind comments will be certainly a great... More 

Cebu
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Property: Super accessible anywhere. Has multiple entry and exit points and once you get your bearings you'll be zipping through to the streets and sites your heart desires. Room: Good size. Spotless! Pillow: Finally! Not some feather / down pillow that sinks to nothing or move to only one place once you put your head on it. I slept through... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear baileychow, Thank you very much for choosing Swissôtel Nankai Osaka as your venue of accommodation and sharing your staying experience in details on Trip Advisor. We are thrilled to learn that many things we provide from service to products were very much up to your liking. Please feel assured that we will keep on making our best efforts to... More 

Pasig City
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Location is great because it is on top of a mall and a train stop but it is quiet in the hotel. Guest rooms are very cozy and with great amenities, comfortable beds, bidet toilet seats, and very clean! Staff are courteous, helpful, friendly, efficient, and can anticipate your needs. Great view from the rooms and top restaurant. Will surely... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Myotherjob, Thank you very much for staying at Swissôtel Nankai Osaka and writing fantastic review on Trip Advisor. We are very glad to learn that you had a positive impression on the guest room you stayed for being cozy and our team members for being friendly and efficient. Your heartfelt comment will be certainly a great motivation for all... More 

Singapore
1 review
4 of 5 stars Reviewed 1 week ago

The room was ready when we arrived at 1pm and we were promptly checked-in in less then 10 minutes. Location of hotel is good with the Namba Railway station below the hotel. Just 5 to 10 minutes walk to Dotombori where you can find excellent and reasonably priced food. Good connection to Kansai Intl airport with the station below the... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear 744engl, Thank you very much for making Swissôtel Nankai Osaka your home away from home and posting your review on Trip Advisor. We are pleased to learn that you had a great impression on our Concierge team members for being really helpful and we hope that their assistance enabled you to easily enjoy what this exciting area offers. In... More 

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