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All 247 Osaka hotels

Swissotel Nankai Osaka

4.0 of 5 Hotel   |   1-60 Namba 5-chome, Chuo-ku, Osaka, Osaka Prefecture 542-0076, Japan (Shinsaibashi / Nanba / Tennoji / South Area)
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Ranked #5 of 247 Hotels in Osaka
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Ramida Hong Kong
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1,349 reviews from our community

Traveler rating
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    97
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Hong Kong
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location was convenient for where I planned to go. It's directly linked to Takashimaya and there are quite a few famous restaurants within 20 minutes walk. Check-in and check-out services was quick. The pillow menu was useful for those fuzzy sleepers. There are a few things the hotel can improve on: provide instructions for the Nespresso machine have a... More

Was this review helpful? Yes 1
Shinjeon-dong, B
1 review
4 of 5 stars Reviewed 2 days ago NEW

hotel & teams service was very good Cleaning the bathroom is a little ahswiwotda. The location of the hotel is fantastic. The plan to use again next time. While staying well-rested comfortably. I want to create a website in Korean.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I've asked the Bell Captain to pick up the luggages prior to check out, she arrived and ordered us to get those bigger size suitcase for her to put in the cart. That's her job not ours, if that's the case she shouldn't have the job since she's not willing to do it. She's un-proffessional and rude. Cleaniness of the... More

Was this review helpful? Yes 1
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear japanlover2014, Thank you very much for choosing Swissôtel Nankai as your venue of accommodation during your stay in Osaka. We would like to deeply apologize to you for disappointment caused upon interaction with our bell team member. We will surely reinforce the trainings of our employees in order to provide our guests with an attentive and heartfelt service at... More

Gimhae-shi
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel is easily accessable, but the noise from the road (even in the middle of the night) keeps me from recommending staying at this hotel, especially you have a baby. Also, the team of the hotel is not nice. They never smiled to my baby first.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 3
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Leo B, Thank you very much for making Swissôtel Nankai Osaka your home away from home. We have taken note of your highlight regarding the noise issue and would like to apologize for any disturbance caused. Your comment has been immediately shared with our management for future reference to provide better staying experience for our valuable guests. In addition,... More

Singapore
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

if in Osaka, will definitely book this hotel again. very convenient location, outstanding staff, proximity to local restaurants and shopping area, train station, airport and places to visit in Osaka...

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 4
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Yashar A, Thank you very much for choosing Swissôtel Nankai Osaka as your venue of accommodation and posting such an excellent review on Trip Advisor. Along with our hotel location, we are very happy to read that you found our team members outstanding. Your positive feedback is very much appreciated and in order to provide our valuable guests with... More

Paris
Top Contributor
149 reviews 149 reviews
61 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

You won't find a better location in the heart of Osaka. The hotel is even accessible directly from the Nankai station (which serves Kansai airport). The view is great from the higher floors. Service is at its best at the reception, but not that exceptional elsewhere. The rooms are OK (for this type of hotels) but not that fancy. We... More

Was this review helpful? Yes 5
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Mikeworld, Thank you very much for making Swissôtel Nankai Osaka your home away from home and sharing your staying experience on Trip Advisor. We are pleased to read that you enjoyed the breakfast and the view from our top floor restaurant, Tavola 36. Also, we greatly appreciate your valuable feedbacks regarding our guest rooms as well as services. Since... More

Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Easier connect to airport express, department store downstairs, metro and shopping street. In walking distance. Concierge very professional, helpful and fast service. Variety of breakfast choice, comfort bed, Nespresso machine in room

Was this review helpful? Yes 5
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Kanchit C, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and posting a great review on Trip Advisor. We are thrilled to read your positive evaluation on our concierge team and very happy to hear that you found them "very professional, helpful and fast." Additionally, we are very glad to read both our breakfast offerings... More

singapore
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had stay at Swissotel from 8 to 16 aug. I choose to stay here for its good review and strategic place. I have been in contact with swissotel before i reach osaka, early check in, late check out and airport transfer. They are very good in communication. Check in and check out all very fast. Everytime i need to... More

Was this review helpful? Yes 5
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear -mikhairov-, Thank you very much for making Swissôtel Nankai Osaka your home away from home and writing wonderful review on Trip Advisor. We are very glad to learn that the assistances of our team members were helpful and able to make your stay more enjoyable. Your kind compliments will be assuredly a great motivation for our service operation teams!... More

Long Island
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't say enough nice words about this hotel. If you are staying in Osaka, it is very convenient together there from the airport. The breakfast buffet was amazing, the view from the room was breathtaking, and the concierges were really helpful.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 5
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear leven4all, Thank you very much for choosing Swissôtel Nankai Osaka as your venue of accommodation and posting such a fantastic review on Trip Advisor. We are very happy to read that you had a great impression on our hotel for both service and products! As guest's satisfaction is always our top priority, we are indeed pleased to learn the... More

Jakarta
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Above the station. Really good. But price was high compare to the room area. Internet connection also not as Japan standard. It should be faster. One very good thing, The staffs can speak English well. Much better than the Sheraton in Hiroshima.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 4
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Ari T, Thank you very much for making Swissôtel Nankai Osaka your home away from home and sharing your feedback on Trip Advisor. We have taken note of your highlight regarding the internet connection and appreciate you informing us of your experience. Certainly we will take corrective actions along with our internet provider. On the other hand, we are... More

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Additional Information about Swissotel Nankai Osaka

Address: 1-60 Namba 5-chome, Chuo-ku, Osaka, Osaka Prefecture 542-0076, Japan
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Nankai Osaka 4*
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel

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