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Swissotel Nankai Osaka

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1-60 Namba 5-chome, Chuo-ku, Osaka 542-0076, Osaka Prefecture
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Swissotel Nankai Osaka
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Swissotel Nankai Osaka
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1,987 Reviews from our TripAdvisor Community

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Traveler rating
    1,076
    703
    127
    56
    25
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757
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1987)
  • Mar-May only
    (580)
  • Jun-Aug only
    (576)
  • Sep-Nov only
    (439)
  • Dec-Feb only
    (392)
All months
Nanjing, China
1 review
5 of 5 stars Reviewed today NEW

great location, excellent team on service, gave me very clear guide on travel, very efficency respond on my request, very nice view in the room, also has cute things for the kids such as sleepcoat, slippers, toothbrush and animal sponge.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Shanghai, China
1 review
5 of 5 stars Reviewed 2 days ago NEW

clean rooms and convient locations. Easy to go everywhere. Kind staffs who helped us lot. When we had the questions, they always kinldly to answer us and gave us many useful suggestion. It made us a wonderful stay.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Hong Kong
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have stayed 5 nights in Swissotel Nankai Osaka with my family, two children at 12 and 15 and my husband. We stayed in a family room with 2 beds and 1 sofa bed. The size of the beds and room is surprisingly big. The decoration of the room is new. The room and toilet both very clean. The location... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear kamyuw, Greetings from Japan and thank you very much for choosing Swissôtel Nankai for your family vacation in Osaka. We are very pleased to read, that you have enjoyed your stay in our big family room which is specially designed to accommodate two adults and two children and offers two bathrooms. In addition we are happy to hear, that... More 

Hong Kong Region, China
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed seven nights in this hotel with my family, needless to say that this is a hotel with excellent location where is so convenient for shopping, eating & travelling around anywhere in Osaka. The room space is unexpected large. We have two surprise experience during our stay in this hotel, one of them is a rubbish bag left by the... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear WalterfromHK, Thank you very much for making Swissôtel Nankai your home away from home while visiting Osaka with your family. We appreciate your kind feedback and that you will recommend our hotel and hopefully you enjoyed the Swiss Chocolate. We are very sorry that you had an unpleasant experience with our Housekeeping cleaning colleagues and please rest assured that... More 

Seoul
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

<Pros.> - Great location! You can access easily to subway, airport rail road. There is a CVS just below the hotel. Namba is just across the road, a lot of hot places are located there. - Great staff! Very helpful! - Can stay with your children in the same room Many hotels in Osaka don't allow you to stay with... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Sungil C, Thank you very much for staying at Swissôtel Nankai during your visit in Osaka and for your detailed review which certainly helps us to improve in the future. We are very pleased to read, that you like not only our great location but as well our very helpful colleagues. On the other hand, we take note of... More 

Singapore, Singapore
1 review
2 of 5 stars Reviewed 3 days ago NEW

We stayed from July 24th to 27th. Location is very very good. We had no problem traveling from Kansai Airport to the hotel. We asked to be helped with luggage during our arrival, and Mr, Okitsu assisted us from the platform to the lobby. We were very pleased with this excellent service. The check-in process took a little bit of... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Nancy J Thank you very much for staying at Swissôtel Nankai while visiting Osaka and for your comment in regards to our service. We are please to read, that Mr Okitsu assisted you and he was able to provide you and excellent service. It is unfortunate that we were not able to provide you with your preferred bed choice... More 

Shah Alam, Malaysia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

For the price charged, I am horrified by what I received. For both rooms booked cleanliness was not up to mark. Surprising considering this is in Japan. Rooms are dated with a bathroom that's not comfortable to use. Air conditioning not cool because of poor maintenance. This was for both rooms. Drab carpeting. So so surprised at the good reviews... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear PHYW, Thank you very much for choosing Swissôtel Nankai for your hotel in Osaka and we are very sorry to hear, that you were not able to enjoy your stay with us and felt disappointed with our product and cleaning service. Please rest assured that we are doing everything in order to keep our product in the best shape... More 

Level Contributor
1 review
4 of 5 stars Reviewed 4 days ago NEW

This is the first time I went to Osaka. The location of this hotel is excellent if you travel by subway and train around the city and its surroundings cities. It's on top of the biggest subway and train interchange station, Namba, where you could easily go to areas like Kobe, Nara snd etc. The rooms are a bit small... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Allan L, Thank you very much for your review and for making Swissôtel Nankai your home away from home while visiting Osaka for the first time. We are very pleased to read, that you had a comfortable stay with us and hopefully it will not take too long until you can visit Osaka again and looking forward to your... More 

New Taipei
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Not only the transportation convenience, but also the friendly hospitality of crew members and well cleaned rooms constructed a happy memory for each of my family member when we stayed in Japan. We surly will take Swiss Hotel Nankai as our temporary home when we visit Osaka again.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear hsiulins, Greetings from the land of the rising sun and thank you very much for choosing Swissôtel Nankai as your hotel in Osaka with your family and we are very pleased to read, that you enjoyed the friendly service from our colleagues and we were able to provide you with a memorable stay. Thank you very much that you... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great hotel, easy to find after taking the bullet train from Tokyo. Be warned you have to go to Namba station not Osaka station. Great location for being a tourist as well. Only drawback was the cigarette smoke the came through out vents into our room from the smoking floor above us. When I spoke to someone at the front... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Cynthiafp2, Thank you very much for making Swissôtel Nankai your home away from home while visiting Osaka and for your valuable feedback and we are pleased to read that you like our location and apologize for the inconvenience caused during your stay due to smoking smell and glad to hear, that the problem was solved promptly. Hopefully you will... More 

Hotel Review Summarization

What travelers say

  • Namba Station(23)
  • Very good(5)
  • Hotel staff(5)
  • Department stores(4)
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