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Swissotel Nankai Osaka

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1-60 Namba 5-chome, Chuo-ku, Osaka 542-0076, Osaka Prefecture
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Swissotel Nankai Osaka
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Swissotel Nankai Osaka
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1,706 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
  • All months
    (1706)
  • Mar-May only
    (442)
  • Jun-Aug only
    (433)
  • Sep-Nov only
    (439)
  • Dec-Feb only
    (392)
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Singapore
Contributor
16 reviews 16 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at the Swissotel Nankai (Junior Suite / 31st floor) from Mar 23-26 for a vacation/anniversary celebration with my wife, and then at Marriott Associa Nagoya for 2 nights (Deluxe Room) and I have had the opportunity to compare the two. My primary consideration is the location and easy access to the major railways and both hotels are distinctively... More 

Was this review helpful? Yes
Iloilo City, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Our stay with the hotel is good. We stayed for a total of four nights broken into two days each stay with a gap of a day wherein we have to check out and leave our bags to visit an island called Miyagima. We left our luggages there and claimed them after our overnight stay out of the hotel. Our... More 

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear anndivi, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and posting review on Trip Advisor. We are glad to read that you had a positive impression on our service and that our hotel location was convenient to your stay. For us, guest's comfort is very important. Therefore please rest assured that we will continuously strive... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My family and I stayed in this hotel for 4 nights in Jan 15. As the hotel is strategically located on top of the Osaka Nankai train station, we were well - connected to everywhere we wanted to go. There were plenty of restaurants and shops around the hotel, including Takashimaya Osaka which offered tons of take - away food.... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear PDainty, Thank you very much for making Swissôtel Nankai Osaka your home away from home and posting such a fantastic review on Trip Advisor. We are very happy to read that you had a great impression on our team members for their service provided as well as the room we arranged for your stay. Your kind compliment is very... More 

Perth, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent experience from arrival to departure. Breakfast at the restaurant on the top floor is something not to be missed, or rushed. We followed detailed directions about how to get from the airport to Nankai that can be found among these reviews and found them accurate and very helpful.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Sidney E, Thank you very much for staying at Swissôtel Nankai Osaka and writing an excellent review on Trip Advisor. We are thrilled to learn that you found our transportation guide accurate and useful and that you enjoyed your dining experience at Tavola 36, our top floor restaurant. For us, guest's comfort is always very important. Accordingly please feel... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

City centre, great front desk personnel, very useful amenities in the room, friendly housekeeping, can't think of a negative comment about this hotel. Looking forward to try the swissotel trademark in other cities.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Guest, Thank you very much for making Swissôtel Nankai Osaka your home away from home and writing such a wonderful review on Trip Advisor. We are very pleased to learn that you had an excellent impression on our service, amenities and room cleaning. As guest's satisfaction is always our top priority to us, we are thrilled to read that... More 

singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked 2 rooms from 16-20 Mar 2015 but we flew to Osaka on 12th Mar 2015 and was able to keep our 4 big luggage at their luggage storage while we proceeded for the1st leg of our trip to Kumano Kodo and Koyasan. Staff were very helpful and also help us make a call to a Japanese Strawberry Farm in... More 

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Burpss, Thank you very much for making Swissôtel Nankai Osaka your home away from home and posting excellent review on Trip Advisor. We are pleased to learn that our guest room and services were both up to your liking. In addition, we are glad to hear that our hotel location enabled you to enjoy what the area offers and... More 

San Jose, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed two nights for business. Room, lobby, breakfast, service and staff were excellent. Didn't try restaurants, pool or other hotel venues. Very fast internet connection. Ideal for a business stay. Would return there if I need to go to Osaka again.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Farouk Z, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and writing positive review on Trip Advisor. We are glad to read that you had an excellent impression on our guest room, breakfast offerings, services and team members. In addition, we are pleased to learn that the speed of our Internet was able to enhance... More 

Singapore, null, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I just returned from Osaka and wanted to share my pleasant and wonderful experience that I got from the hotel. The assistance from the concierge officer (Ms Chen) was fantastic especially the part where she single-handedly manage to help transport all my baggage (2 luggage & 2 big bags) from the hotel to Nankai Railway Station and also help me... More 

Was this review helpful? Yes 1
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear AndySeng, Thank you very much for making Swissôtel Nankai Osaka your home away from home and posting wonderful review on Trip Advisor. We are very happy to learn that our Guest Service team member was able to provide you with pleasant departing experience through her luggage assistance. In addition, we are pleased to read that our room preparation was... More 

Tokyo, Japan
1 review
5 of 5 stars Reviewed 5 days ago NEW

Facility, food and service are outstanding in this hotel. In particular appreciated the Nespresso machine in the room and all the comfort of the nice guest rooms. Also to mention the very friendly and helpfull employees. Whenever I am in Osaka there is only one choice for me - the swissotel Nankai!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Markus G, Thank you very much for choosing Swissôtel Nankai Osaka as your venue of accommodation and writing positive review on Trip Advisor. We are very glad to read that you found our guest room comfort and nice with Nespresso coffee machine. In addition, we are pleased to learn that you found our teams very friendly and helpful. For... More 

Geneva, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

This hotel is very old and very tired, and badly needs a refurb. It's location is excellent, close to the station and the shops and restaurant area. Lobby bar rather expensive and average service, as was housekeeping.

Was this review helpful? Yes
Swissotel_Osaka_Mgt, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Saigonolive, Thank you very much for staying at Swissôtel Nankai Osaka. We sincerely regret to learn that we were not able to provide you with positive impression on our hotel. We took note of your highlight and will certainly keep on making our best efforts to provide our valuable guests with excellent staying experience. Kindly be informed that we... More 

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