I've stayed at this hotel a couple of times, and the main thing that keeps me coming back is the lack of an alternative that really wows me. The New Otani is a very nice, but slightly outdated property next to the Osaka Castle. That location is possibly the best selling point of the hotel, since the park around the... More

Although the hotel is next to the Osaka Castle and with direct access to the beautiful park, it is located in a very quiet office neighborhood, with no shopping and limited restaurant offering. Also access to the airports and train stations are either taxi or metro (loop) ride away. From Kansai you can take JR's express to Tennoji and then... More

My friend and I stayed at the New Otani for five nights this April and everything about the hotel lived up to our expectations. We arrived via the airport shuttle from Kansai which was great value at 1500 compared to the 15,500 you're looking at for a taxi! As soon as we got off the shuttle, a member of staff... More

Hotel with an excellent view of Osaka castle. Very close to tube and railway station. Staff is excellent, breakfast choice is very good. Bedding changed every day was crisp and immaculately ironed. Nice restaurants within walking distance. The only shame is that most of the restaurants would close early

A little walk from the train station is the hotel,no bus for shin osaka Eki only fo airport..I thought that was tough! It was light rain when I got out of train station, had to walk a bit , anyway it was cosy , had free internet in room . Bed was soft and pillows good, woken at 6 am... More

Osaka Castle is just as spectacular at night! Try getting rooms on this side. Was on vacation with a large group of 170+. Though the prepared breakfast food was not that great, since we were a large group, the food served in the main resto had an excellent selection. The rooms are REALLY clean. Was even witness to the Team... More

We had an excellent stay at the New Otani Osaka, as part of our 12 day trip to Japan. As an American (and standing at 6'4"), I was really worried about the size of the rooms and the quality (smoke free). We expect only the best at an economical cost, as most do. We also travelled with an elderly and... More

We were lucky enough to pick up a castle view room on the tenth floor for a lot less than the going rate. That made this totally worth it. So much so we picked up a picnic from the local 24 hour store and sat in to watch the view all evening. Otherwise we hate these pompous, self aggrandising, obsequious... More

we stayed 2 nights at the hotel; the room was very spacious(for the 3 of us) and the biggest we got overal on our trip in Japan. The staff were very kind and courteous. Breakfast is very complete but a bit pricy at 3500 Yen......