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New Otani Hotel Osaka

4.0 of 5
1-4-1 Chuo-ku Shiromi, Osaka, Osaka Prefecture 540-8578, Japan
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New Otani Hotel Osaka
Ranked #10 of 246 hotels in Osaka
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321 reviews from our community

    Trip type
Traveler rating
    159
    121
    29
    10
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Date Rating
Brighton, United Kingdom
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 17, 2013 NEW

From check in to check out service was first class. Warm and highly competent. There was a lack of rigidity and an emphasis on just old fashioned trying to please the customer! So refreshing compared with Osaka Hilton! Room was elegant and clean. Bathroom a little basic for this level of hotel.Room service delicious and fast and good value. Views... More

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Palo Alto, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 16, 2013 NEW

I've stayed at this hotel a couple of times, and the main thing that keeps me coming back is the lack of an alternative that really wows me. The New Otani is a very nice, but slightly outdated property next to the Osaka Castle. That location is possibly the best selling point of the hotel, since the park around the... More

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Helsinki, Finland
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 11, 2013

Although the hotel is next to the Osaka Castle and with direct access to the beautiful park, it is located in a very quiet office neighborhood, with no shopping and limited restaurant offering. Also access to the airports and train stations are either taxi or metro (loop) ride away. From Kansai you can take JR's express to Tennoji and then... More

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2013

My friend and I stayed at the New Otani for five nights this April and everything about the hotel lived up to our expectations. We arrived via the airport shuttle from Kansai which was great value at 1500 compared to the 15,500 you're looking at for a taxi! As soon as we got off the shuttle, a member of staff... More

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Baku
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 3, 2013

Hotel with an excellent view of Osaka castle. Very close to tube and railway station. Staff is excellent, breakfast choice is very good. Bedding changed every day was crisp and immaculately ironed. Nice restaurants within walking distance. The only shame is that most of the restaurants would close early

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2013

A little walk from the train station is the hotel,no bus for shin osaka Eki only fo airport..I thought that was tough! It was light rain when I got out of train station, had to walk a bit , anyway it was cosy , had free internet in room . Bed was soft and pillows good, woken at 6 am... More

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Quezon City, Philippines
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 21, 2013

Osaka Castle is just as spectacular at night! Try getting rooms on this side. Was on vacation with a large group of 170+. Though the prepared breakfast food was not that great, since we were a large group, the food served in the main resto had an excellent selection. The rooms are REALLY clean. Was even witness to the Team... More

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San Diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 18, 2013

We had an excellent stay at the New Otani Osaka, as part of our 12 day trip to Japan. As an American (and standing at 6'4"), I was really worried about the size of the rooms and the quality (smoke free). We expect only the best at an economical cost, as most do. We also travelled with an elderly and... More

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 14, 2013 via mobile

We were lucky enough to pick up a castle view room on the tenth floor for a lot less than the going rate. That made this totally worth it. So much so we picked up a picnic from the local 24 hour store and sat in to watch the view all evening. Otherwise we hate these pompous, self aggrandising, obsequious... More

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Oostende
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 10, 2013

we stayed 2 nights at the hotel; the room was very spacious(for the 3 of us) and the biggest we got overal on our trip in Japan. The staff were very kind and courteous. Breakfast is very complete but a bit pricy at 3500 Yen......

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Additional Information about New Otani Hotel Osaka

Also Known As:
New Otani Osaka
Osaka New Otani Hotel
Address: 1-4-1 Chuo-ku Shiromi, Osaka, Osaka Prefecture 540-8578, Japan
Phone Number:
Region: Japan > Kinki > Osaka Prefecture > Osaka
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Osaka
#8 Luxury Hotels in Osaka
#14 Business Hotels in Osaka
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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New Otani Hotel Osaka
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