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Hotel New Otani Osaka

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1-4-1 Chuo-ku Shiromi, Osaka 540-8578, Osaka Prefecture
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Hotel New Otani Osaka
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Hotel New Otani Osaka
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656 reviews from our community

Traveler rating
    320
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    59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (656)
  • Mar-May only
    (177)
  • Jun-Aug only
    (143)
  • Sep-Nov only
    (187)
  • Dec-Feb only
    (149)
All months
渋谷
Top Contributor
68 reviews 68 reviews
38 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I was happy eating the great sheff's "Maabo doofu" while I stay this hotel. The invitation was only one time in the year. Also,the scenaly from the hotel room is good. Romantic castle was shown by spot light seeing from the room at night time. The TAXI fee is not so expencive from Osaka Umeda, around 2000yen. To Nanba, around... More 

Was this review helpful? Yes
HotelNewOtaniOsaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for staying at the Hotel New Otani Osaka. We are grateful to know of your happy dining experience at our Chinese restaurant TAIKAN-EN. Not only concerning the cuisine, but I am also pleased to learn of your satisfaction toward our staff, location and the view from your room. When you have a chance to visit Osaka... More 

Hong Kong
Top Contributor
71 reviews 71 reviews
49 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is right opposite the Osaka Castle park and is a short walk away from the JR Osaka Castle Park station and the metro Osaka Business Park station. There is also a footbridge system that connects to the Kyobashi Station, which is a more lively district served by the Keihan line. The room was big and it offered a... More 

Was this review helpful? Yes 2
HotelNewOtaniOsaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for your stay at Hotel New Otani Osaka. We are pleased to know you enjoyed our convenient location and the great view from your room. Your words give us an incentive to continue to offer the best at all times. We will continue to focus on creating a more obvious WOW factor for your next visit.... More 

Shanghai, China
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel that has all the great facilities of what you would expect from it. One of the delightful service is the English team that helps foreigners get to where they want and what they want as easy as possible. It's pretty important with the fact that there isn't much English spoken in most places. In regards... More 

Was this review helpful? Yes 1
HotelNewOtaniOsaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you so much for staying at the Hotel New Otani Osaka. It is our pleasure to learn that you enjoyed our service with English and our convenient location so close to Osaka Castle and Park. Thank you very much, also, for leaving such a fine comment! We hope that your visit to Osaka was good in every way and... More 

Perth, Australia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We found this hotel surprisingly easy to get to, even though there were 5 of us with heavy suitcases and backpacks. We were able to catch the JR line from Shin-Osaka to Osakajokoen, where the hotel is then only a 5 minute walk away. The hotel is also about a 10 minute walk from Osaka Castle. It is a bit... More 

Was this review helpful? Yes 1
HotelNewOtaniOsaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for your stay at the Hotel New Otani Osaka and for the great review you left for us. I am happy to hear that you enjoyed our convenient location and pleased that you found our staff to be helpful during your stay. Our priority is always the comfort of our guests. Thank you again for your... More 

Malaysia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arriving via Shinkansen in Shin-Osaka, then changing for the JR line and alighting at Ōsakajōkōen Station, we were pleased to find our hotel, a mere 4 minute walk from the JR Train station. The best thing about this hotel was that it was directly located across the road form Osaka Castle. If you are looking for a hotel in a... More 

Was this review helpful? Yes 1
HotelNewOtaniOsaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you for choosing the Hotel New Otani Osaka and for your superb, comprehensive review. We are delighted that you were so pleased with every aspect of our hotel and look forward to the pleasure of welcoming you back anytime you chance to visit our city. Manager, Hotel New Otani Osaka More 

Hong Kong, China
Contributor
16 reviews 16 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located at business area and near Osaka Castle. It's only 5mins walk from subway. However, it takes around half an hour to Shopping area. The room is very spacious compared with other hotels in Japan. The service is ok. If I come back to Osaka, I will stay another hotel which near the shopping area. If the... More 

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HotelNewOtaniOsaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for staying at Hotel New Otani Osaka. We are sorry to hear that you were not happy with our location. As you have pointed out, we are not in the shopping area. For shopping, we have to ask you to take a train to a major shopping area, such as SHINSAIBASHI or UMEDA. It takes 10... More 

Perth, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 20, 2015

We stayed at New Otani for 3 nights in a Castle View room. The lobby and staff were impeccable. The only way to stay here is with the castle view room. It made the entire stay. The room was neat and tidy. The hotel was close to the Osaka Loop JR line but tended to require multiple transfers when trying... More 

Was this review helpful? Yes 1
HotelNewOtaniOsaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for your stay at Hotel New Otani Osaka. We are happy to hear that you enjoyed our location and especially, the view of Osaka Castle from your room. When traveling by subway, underground around Osaka, there is a convenient card which can be purchased to use on all the trains in the city, so you would... More 

Stratford-upon-Avon, United Kingdom
Top Contributor
58 reviews 58 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 18, 2015

I have stayed at this hotel many times over several years, when on business in Japan. It is a fairly large modern hotel located very close to Osaka Castle and park.....this makes it an ideal location if you want the opportunity to take a walk and relax in the relative peace and quiet of the park, in this otherwise very... More 

Was this review helpful? Yes
HotelNewOtaniOsaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for your loyal patronage of the Hotel New Otani Osaka over a period of years. It is our great pleasure to hear that you enjoy your stays with us, along with our ideal location. We are also happy to know that you appreciate our service, since our highest priority is to serve our valued guests with... More 

San Carlos, California
Top Contributor
61 reviews 61 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 16, 2015 via mobile

This hotel is located near the castle. It is an old fashioned not a Japanese modern hotel. Very good internet. The rooms are clean, could be upgraded slightly, gym opens at 7:0 only. Breakfast is ok. There is a bar on the 18th flood with a nice view. For some reason the rooms smells the cigarette smoke, I am not... More 

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HotelNewOtaniOsaka, 支配人 at Hotel New Otani Osaka, responded to this review

We would like to thank you for your stay at Hotel New Otani Osaka. I am happy to know that you enjoyed the breakfast at SATSUKI and the bar, Four Seasons, on the 18th floor. I am sorry to hear that you could smell the cigarette smoke in your room. We are now in the process of renovating guest rooms,... More 

Singapore, null, Singapore
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 10, 2015

It's more or less located right smack in the Osaka Business Park. 5mins walk to Osaka castle. Nice rooms, with decent breakfast selections. Not recommended for tourists as it's not bear any shopping malls. Very quiet neighbourhood at night as the offices are close.

Was this review helpful? Yes
HotelNewOtaniOsaka, Manager at Hotel New Otani Osaka, responded to this review

Thank you very much for your stay at Hotel New Otani Osaka. We are happy to know that you enjoyed the room and our breakfast. As you have pointed out, we do not have big shopping malls in the immediate vicinity of the hotel, but it is only 8 minute walk to Kyobashi Station area or 10 minute train ride... More 

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