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The St. Regis Osaka

Travelers' Choice award winner
3-6-12 Hommachi, Chuo-ku, Osaka 541-0053, Osaka Prefecture
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The St. Regis Osaka
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Ranked #1 of 269 Hotels / Ryokan in Osaka
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913 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (913)
  • Mar-May only
    (283)
  • Jun-Aug only
    (237)
  • Sep-Nov only
    (190)
  • Dec-Feb only
    (203)
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1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed at this great hotel for 3 weeks now so my knowledge of the hotel has increased significantly. The best thing about this hotel is that everyone seems to be genuinely pleased to be working here. You do not encounter the apathy some other hotels has. I think that is the most important thing about hospitality since if... More 

Was this review helpful? Yes 1
Taipei, Taiwan
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed my 2-night stay in St. Regis Osaka, which literally just ended yesterday. And as a satisfied customer, it would be my one and the only choice when I return Osaka someday. The decoration and atmosphere in both public area and guest rooms is impeccable. Luxurious,elegant, classic but yet with modern vibe; and the beautiful Japanese garden definitely... More 

Was this review helpful? Yes
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear DennisCLCheng, We would like to take this opportunity to show our appreciation for your kind comments regarding your last stay with us. I shared your wonderful comments to everyone. It is a great pleasure and rewarding to know that you appreciate our facilities and staff. It certainly gives us motivation to aim higher for our valuable guests. Many thanks... More 

Brooklyn, New York
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

The butler service was outstanding - they helped us book restaurants, provided directions, bullet train information and more. Room was clean and comfortable. The Wifi in the room was the only disappointing thing - it was slow at times or timed out. Overall, I enjoyed my stay here and would definitely stay here again.

Was this review helpful? Yes
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear born_t0_travel, Thank you for posting such wonderful comments following your last stay at the St. Regis Osaka. We are very glad that you felt like home here and you appreciate our signature butler service. We feel sorry for your disappointment about the WI-FI in the room. Our hi-speed WI-FI is accessible for a daily fee of 1,000 yen. (Complimentary... More 

1 review
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at the St Regis in June for 2 nights. It is up there with one of the best hotels I've ever stayed (aria suites in vegas being up there too) and I would definitely recommend anyone to stay. The butler service was so unique and helpful and I couldn't have asked for a better... More 

Was this review helpful? Yes
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Tarini k, Thank you for posting your comments regarding your last stay with us. It is our pleasure that you like our butler service. If there's anything we can do to make your stay more comfortable, please let us know. Please come visit us again. We are looking forward to welcoming you back. Sincerely yours, More 

San Diego, California
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

The ultimate in service when they called and booked a sushi restaurant for us and then escorted us the five blocks to the restaurant. Rooms are crisp, elegant and comfortable. Located in a business district, so a lot of restaurants closed early on weekends, but around the corner from a Metra station and across the street from a Starbucks. Wifi... More 

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TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear mehaul11, Thank you for sharing your experience about our facility and service. It is always a great pleasure to hear positive comments from our guests. Please come visit us again. We are looking forward to welcoming you back. Sincerely yours, More 

Hong Kong, China
3 of 5 stars Reviewed 1 week ago

Great hotel but we should not expect any less from the brand. Seeing how other guests have given this hotel excellent ratings make me wonder if my experience tonight is an isolated one as I was fairly annoyed by their non-existent concierge service. It took three visits to the concierge desk before I was attended to and the guy on... More 

Was this review helpful? Yes
TheStRegisOsaka0726, Guest service at The St. Regis Osaka, responded to this review

Dear dunnolar, Thank you very much for your recent stay here at The St. Regis Osaka and taking your valuable time to give us your feedback. We would like to extend our sincere apologies for the inconvenience and disappointment we caused you. Please kindly rest assured that your feedback has been taken very seriously, particularly your comment regarding the concierge... More 

Sydney, Australia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

From the moment you arrive it is pure luxury. No early check in so be prepared to wait or go out wandering. The staff on the ground floor collect your bags and deliver them invisibly to your room. They are eager to assist you. The cafe on the ground floor is expensive and slow - time must be a luxury... More 

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TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear CapLeoConsulting, We would like to thank you for posting your experience on tripadvisor regarding your recent stay with us. It is such a pleasure to hear favorable comments about our guest room, zen garden and service. We are very sorry to hear that our café service was slow. Your comment will be shared within team members for improvement. Again... More 

Melbourne, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and i had an amazing time at The St. Regis Osaka. We had a huge room with a breath taking view on the 26th floor. The bedroom was so large, comfortable and clean. The housekeeping staff did a great job cleaning the room. The bar on the 12th floor was fantastic. We enjoyed the live music played at... More 

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TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear MissPepperCorn, First of all, allow us to thank you for posting such a wonderful comment and 5 star rating regarding your last stay with the St. Regis Osaka. Also, thank you for choosing us for your precious trip. Your comment about our hotel is truly appreciated. It is always pleasure to hear positive comments about our service, which makes... More 

Columbus, Ohio
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right from the moment you step foot on the property, you are treated exceptionally well. We stayed in a king bed room on the 19th floor and had a wonderful time. The hotel has wonderful butlers, a great breakfast buffet, is close to 3 subway lines, is a 30 minute stroll to Dotonbori, and has a huge room/bathroom. This hotel... More 

Was this review helpful? Yes
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Allan W, Thank you for sparing your precious time to share your thoughts about our facility and service. It is always a great pleasure to hear positive comments from our guests. Please come visit us again. We are looking forward to welcoming you again. Sincerely yours, More 

Surabaya, Indonesia
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have to return! Yes, in the year 2013 I stayed here while visiting Osaka and just last March 2015 I got a chance to return to this Osaka gem. I just have to stay here :D My trip was with friends, they are also wowed by the St Regis. Truly the highlight of our Japan trip. The room was... More 

Was this review helpful? Yes
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear aplusw, We are honored to read your wonderful comments. We are truly glad that you and your friends enjoyed the stay. It is always our great pleasure to hear positive comments about our facilities and service. Many thanks for choosing us again.We are looking forward to the next opportunity of welcoming you back at best address in Osaka. Sincerely... More 

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