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The St. Regis Osaka

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3-6-12 Hommachi, Chuo-ku, Osaka 541-0053, Osaka Prefecture
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1 room 1 adult
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The St. Regis Osaka
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1,058 Reviews from our TripAdvisor Community

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Hingham, Massachusetts
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent several nights here on a trip that also included Tokyo and Yokohama. the St Regis was a treat by comparison. The restaurant is quite good and reasonable, as is the bar and coffee area. The 'free/included' pressing of several items of clothing a day was wonderful. If any of you have tried to use one of those mini... More 

Helpful?
Thank Edp25
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Edp25, Thank you for sparing your precious time to share your experience with us. It is always a great pleasure to hear positive comments from our guests. We are looking forward to welcoming you back. Sincerely yours, More 

New York City, New York
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our suite had a butler service, which was a great feature to have. The butler was a one stop service to anything you needed from pressing, choosing pillow types, to ordering room service. The hotel is smaller, but still had restaurants and nearby local markets as well as upscale shopping areas within walking distances. we enjoyed our stay.

Helpful?
Thank L K
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear L K, Thank you for sparing your precious time to post your comments regarding your recent stay at The St. Regis Osaka. We are truly glad that you enjoyed your stay here. It is such a pleasure to hear favorable comments about our signature butler service. Again, thank you for choosing us as an accommodation for your precious trip.... More 

Hong Kong, China
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Every staff here is so helpful and friendly, especially the butlers. They help us a lot to book the restaurants! Pros: -service is the best! From baggage, front desk, concierge, Italian restaurant staff , housekeeping staff and butler! - super cool location, just a few steps away from the subway station - Italian restaurant food was superb, we had a... More 

Helpful?
Thank iris1025
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear iris1025, Thank you so much for your posting such a wonderful comment regarding your last stay with The St. Regis Osaka. It is our pleasure that you like our staffs and butler service. We have already shared your feedback about facilities with related department and we shall take some appropriate improvements. Please come visit us again. We are looking... More 

Jurong, Singapore
Level Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We were at the concierge before 11am on the day of arrival and was shown to the check in reception on L12. Swift as swallows was our check in done and we were soon relaxing in our room. No breakfast was included in our package, but butler will bring our coffee in the morning when requested. Pressing of clothing was... More 

Helpful?
Thank centrisleng
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear centrisleng, Thank you for sparing your precious time to share your experience with us. It is always a great pleasure to hear positive comments from our guests. We are looking forward to welcoming you back. Sincerely yours, More 

HK
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We chose this hotel firstly based on the branding of St. Regis and it didn't disappoint ! Service : Known for their butler service worldwide - the Osaka kept on the tradition & it really helps when you can communicate with the hotel staff comfortably in English - sorted out any bookings for you easily! All the staff are very... More 

Helpful?
Thank azzache
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear azzache, Thank you for sparing your precious time to share your experience with us. Your feedback is much appreciated as well as the recommendation you are kindly providing to other travelers. It is a great pleasure and rewarding to hear your kind comments regarding the location, room, staff and our signature butler service. We are very pleased to hear... More 

Balmain, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well located, very well appointed rooms and the staff are so lovely, they cannot do enough for you. Highly recommend either Business or pleasure we were there for a holiday and were treated amazingly!

Helpful?
Thank John C
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

DearJohn C, Thank you for sparing your precious time to share your experience with us. We are glad to hear that you like our room, service and staffs. We are looking forward to welcoming you back. Sincerely yours, More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The St. Regis Osaka is by far the best St. Regis hotels I have stayed in Asia and the best hotel in Osaka. It's a luxury hotel and yet located conveniently near Shinsaibashi. The service is impeccable and the room is extremely clean and tidy each time I checked in. Staff is very well trained and can communicate well in... More 

Helpful?
Thank Annie C
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Annie C, Thank you so much for posting such a good comments and e-mailing us regarding your last stay with the St. Regis Osaka. It is always a great pleasure to hear positive comments from our guests! And we are happy to know that all of your friends liked our hotel also. Please allow me to share your comment... More 

Pak Kret
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 week for business and holiday. Pros:- Service is extremely trained and has Asian touching. We love it. Kids friendly- The staff, service and hotel provided kid support more than we can expect e.g. potty, bed fence and kid bathroom set (everything). Hotel is well maintained, location is over the subway, taxi is always ready, limousine... More 

Helpful?
Thank 40piyat
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear 40piyat, First of all, allow us to thank you for posting such kind comments and 5 star rating regarding your last stay with the St. Regis Osaka. We were truly glad to hear that you enjoyed your time during stay. We have already shared your feedback about delay of delivering service with the related department and we shall take... More 

Honolulu
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the address to have when in Osaka. We spent a week here visiting friends.We took train trip to Temples, Shrines, Kyoto from here. The restaurant and Bar were all spectacular. Especially the buffet breakfast. Stay were kind and attentive but somewhat English challenged and NOT good at directions. Upgrade to the largest suite. Otherwise rooms are tiny. Bathroom... More 

Helpful?
1 Thank HGKCFP
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear HGKCFP, We would like to thank you for posting your experience and thoughts on tripadvisor regarding your recent stay with us. It is such a pleasure to hear favorable comments about our buffet breakfast, bar and service. We are sorry for English level and directions of service staff. Your comment will be shared within team members for further improvement.... More 

Los Angeles, California
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The St. Regis Osaka was my least favorite St. Regis that I’ve stayed at so far. I much preferred the St Regis Singapore, Bangkok, and Beijing. The St Regis Osaka rooms were a bit smaller that the other St Regis hotels. I also tried to get a Platinum Suite upgrade and was denied. The breakfast buffet was a big disappointment... More 

Helpful?
1 Thank travelmypassion
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear travelmypassion, Thank you for your loyalty as SPG member, and also thank you for sparing your precious time to post your experience regarding your recent stay at The St. Regis Osaka. It's our pleasure to hear that our butler, Makiko was able to help your trip. We are very sorry to hear the inconvenience you encountered at breakfast. I... More 

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