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The St. Regis Osaka

Travelers' Choice award winner
3-6-12 Hommachi, Chuo-ku, Osaka 541-0053, Osaka Prefecture
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The St. Regis Osaka
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Ranked #1 of 268 Hotels / Ryokan in Osaka
A recent review
5 of 5 stars reviewed 3 days ago
Arien G Seoul, South Korea
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883 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (883)
  • Mar-May only
    (283)
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    (207)
  • Sep-Nov only
    (190)
  • Dec-Feb only
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Seoul, South Korea
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After a quick flight from Tokyo, we had our next trip in Osaka. We stayed here for 2 nights. Unfortunately i had a fever during my stay in St Regis. Thankfully the hotel staff was very helpful. The butler help my daughter wrote a medicine name in Japanese and told the taxi driver to wait for my daughter during her... More 

Was this review helpful? Yes
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Arien G, Thank you so much for posting such good comments related to your last stay with the St. Regis Osaka. We are very glad to hear that our staff was able to assist you and your daughter when you had a fever here. Again, thank you for choosing us as an accommodation for your precious trip.We are looking... More 

Singapore, Singapore
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed six nights at the St Regis Osaka during our recent trip to Osaka, and we were completely won over by the hotel's fantastic service. Our interactions with the St Regis Osaka started three months before our arrival in Osaka when we contacted the butler to assist with a list of dining reservations for restaurants we... More 

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TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Alvanessa, Thank you for sparing your precious time to post your comments regarding your recent stay at the St. Regis Osaka. We appreciate your wonderful comments about the facilities, staff and our signature butler service. We are very glad to hear that our butler was able to assist the surprises separate from you and your wife. It is always... More 

Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

i wonder why there're so many positive comments for St Regis! Am I being the harsh reviewer? ok..here r my experiences. As we booked 4 rooms for 4 nights, before our arrival, we asked St Regis to help us make some restaurants reservation, which we usually did (last time Tokyo Peninsula went v smooth..so did Park Hyatt) as we would... More 

Was this review helpful? Yes 1
TheStRegisOsaka0726, Butler team at The St. Regis Osaka, responded to this review

Dear Minna1228, Greetings from the St Regis Osaka and I was very concerned to read your comments about your experience. Please accept my sincere apology for your disappointment and failing to deliver the level of standard which you had expected from The St. Regis Osaka. As you mentioned, the Butler service is our signature service of the St. Regis which... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the St. Regis for 2 nights as part of a family trip. The hotel staff is very attentive, helpful and extremely polite. The room was beautifully decorated with dark wooden furniture and was equipped with any amenity one can think of. The room was very large in size and spotlessly clean. It offers a large marble bathroom... More 

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TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Christoph K We would like to take this opportunity to show our appreciation for your kind comments regarding your last stay with us. I shared your wonderful comments to everyone. It is a great pleasure and rewarding to know that you had enjoyed our guest rooms, our bar, and the level of service provided by our Butlers. Thank you... More 

Irvine
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was very fortunate to spend 3 days at this wonderful property. From the sophisticated dark-wood paneling in the elevators, the beautiful stone walls in the lobby, the view of the zen garden from the lobby, this property is pristine and immaculate. There is a sense of balance throughout the hotel that is difficult to fully explain in words...you'll just... More 

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TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Alex C, Thank you for sparing your precious time to post your comments regarding your recent stay at the St. Regis Osaka. We appreciate your wonderful comments about our staff, service and facilities (except the business center. we will resolve this problem). It is always a great pleasure to hear positive comments from our guests. Allow me to share... More 

Hong Kong, China
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second stay at St. Regis Osaka in 2 years and I was please to say they have maintained their high level of service that has made them #1 Hotel of Osaka as listed in Tripadvisor ranking. From check-in at the reception, porter, in-room service staff, house-keeping staff to the concierge has all done a wonderful job in... More 

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TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear gregiling, Thank you for sparing your precious time to post your comments regarding your recent stay at the St. Regis Osaka. We appreciate your wonderful comments about our staff and service and we are glad to hear that the advice from our concierge staff was able to help your way to the airport. Many thanks again for staying at... More 

Taipei, Taiwan
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A birthday celebration trip was planned to Kansai, Japan last year for my sister's partner and my spouse. We stayed at The St. Regis Osaka on my sister-in-law's birthday. I sent an advance email to notify the hotel about the birthday celebration. However, upon check-in, only my Deluxe Twin Room was able to be upgraded to Grand Deluxe Twin Room,... More 

Was this review helpful? Yes 1
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear aeroFormosa, Thank you for sharing your experience on your recent stay with us. Also, we would like to thank you for choosing us as an accommodation for your birthday celebration trip. We are glad to hear that we've been able to help with making of memory of your special stay and look forward to welcoming you back to our... More 

4 reviews
5 of 5 stars Reviewed 2 weeks ago

Great hotel with excellent service. My wife and I decided to visit again after we came visited earlier in Jan 2013 for our wedding anniversary. I wanted to make this special for her so sought the help of the hotel butler service to help with the purchase of 10 packets of popcorn from popcorn papa which was on the other... More 

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TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Greg C, Congratulations on your anniversary! Thank you so much for posting such a wonderful comment related to your last stay with the St. Regis Osaka. We really appreciate that you chose us on your anniversary stay again, and it is our great pleasure to hear that we've been able to help with making of memory of your special... More 

Irvine, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our trip to Osaka was started from Kyoto Station by taking a regular JR train. Even though we had to stand all the way to Osaka, it was quite short, maybe 20 minutes, ride without being crowded. From Osaka Station (a.k.a. Umeda Station)(not Shin Osaka Station which only serves Shinkansen trains), we took the subway (Midousuji Line) to Honmachi Station,... More 

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TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Klee007, We appreciate the time that you have taken to write a so detailed review about our hotel location, facilities and services and hope that this will be useful for future guests. It is always a great pleasure to receive such positive feedback.We will be aiming to provide bespoke service to all of our guests to reach beyond expectation.... More 

Dubai, United Arab Emirates
Level Contributor
203 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Unfortunately we didn't have long to experience this hotel, however we did enjoy what time we had immensely. The hotel is almost directly above a metro station, so very accessible, rooms are not huge, but perfectly adequate for a city centre hotel with great views and are well appointed. Breakfast was excellent, would happily go back.

Was this review helpful? Yes
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear jamiep84, Thank you so much for posting such a good comments regarding your last stay with the St. Regis Osaka. We are glad to hear that you enjoyed your time during the stay. It is always pleasure to hear positive comments about our hotel. Please come visit us next time, too! We are looking forward to welcoming you again.... More 

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