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Best Western Hotel Fino Osaka Shinsaibashi

1-2-19 Shinsaibashi, Chuo-ku, Osaka 542-0083, Osaka Prefecture
Hotel amenities
Best Western Hotel Fino Osaka Shinsaibashi
Best prices for: 1 room 1 guest
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Ranked #58 of 268 Hotels / Ryokan in Osaka
A recent review
4 of 5 stars reviewed 2 days ago
Hussain S Hong Kong, Hong Kong
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320 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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    (94)
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Hong Kong, Hong Kong
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with my wife last week and we were satisfied with our stay at Best Western, Shinsaibashi, Osaka. The room was very small but clean. It is a good value for money and the location is very good. It is within walking distance from most happening parts of Osaka. Staff was also quite helpful. In short, if you... More 

Review collected in partnership with Best Western

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Bulgaria
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was average, nothing special. Small rooms, clean enough. There were many shops in the Hotel and connection with the metro at 2nd floor. The staff was not speaking English, even though they try to arrange us with rent a car, unfortunately demand something like international driving license!!? The breakfast was OK, but very busy with Japaneses people, who... More 

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ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

This time it is I look forward to your stay to the hotel, Thank you very much. However, this time, to our customers, not come true that to offer a 100% customer satisfaction, apologize. All staff, this time thus your words that was charged, with everyone, and I was allowed to read. Your words that I look forward this time,... More 

Manila, Philippines
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love the location of this hotel. Very near the station with the crista underground mall. 7 eleven right in front and walking distance to shisaibashi shopping and my fav place tokyu hands! Clean compact and very good for price range. Staff spoke english and helpful. Around 10 min to get to limousine bus service to airport. A good walk to... More 

Was this review helpful? Yes
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

Thank you very much for staying at Best Western Hotel Fino Osaka Shinsaibashi on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Osaka again... More 

Hana, Hawaii
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in some VERY chic hotels on this trip, and the Fino BW exceeded our expectations by a long shot. Super, helpful staff. Clean contemporary rooms. The area is exciting whether you're 20 or 70!

Was this review helpful? Yes 1
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

Thank you very much for staying at Best Western Hotel Fino Osaka Shinsaibashi on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Osaka again... More 

Singapore, Singapore
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 3 nights. Excellent location! 10mins walk to Dotonburi and 15mins walk to Kuromon market. It's very near to train station so I always come back to offload my shopping stuff and go out again. There's a 7/11 opposite. The underground shopping linked to Shinsaibashi shopping. Near Tokyo Hands! Room is clean and small but still have space for my... More 

Was this review helpful? Yes
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

First of all thank you so much for choosing our hotel for your stay in Japan. We would like to extend our apology for the staff survice . We do not take for granted your frustration will be alleviated by this email but we take this matter seriously and reconsider the guideline not to reoccur a blunder like this. Again... More 

서울, South Korea
1 review
5 of 5 stars Reviewed 4 weeks ago

Shinsaibashi shopping mall and also very close Metro station is 30 seconds walk Positional a very nice hotel . Haejusyeoseo upgraded room when you check in The room was used very widely . Also drinks through vending machines Floor liked it it easy to buy Breakfast is also very tidy and also as one bunpung Housekeeping It's very neat tip... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

Thank you very much for staying at Best Western Hotel Fino Osaka Shinsaibashi on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Osaka again... More 

Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice area to stay, not too crowded but also near station. About 10 min walk to shopping street...not that near after whole day of exploring Osaka. Near 7/11 and Mo Burger. Room a bit small...but hey its Japan

Was this review helpful? Yes
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

Thank you very much for staying at Best Western Hotel Fino Osaka Shinsaibashi on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, location were to your satisfaction. We hope that if you decide to visit Osaka again in the... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Small rooms, but very close to dotonburi and daimaru, if you don't mind walking a little, streets behind the hotel are littered with a lot of small restaurants. Rooms are clean even if it's small just don't look under the bed.

Was this review helpful? Yes 1
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

This time, you can now look forward to your visitors, stay to the hotel, Thank you very much. Moreover, it is like I got your post, and look forward to your words of welcome compliments, it is proposed to excuse me. All staff, your words that I look forward this time, and I was allowed to read happy from the... More 

Tokyo, Japan
1 review
3 of 5 stars Reviewed 4 weeks ago

There are many fascinating izakaya and restaurants near this hotel. Fee is expensive for room grade, but good for business trip because the location is nice and convenient. You have Seven-eleven and Moss burger in front of the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

Thank you very much for staying at Best Western Hotel Fino Osaka Shinsaibashi on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms location were to your satisfaction. We hope that if you decide to visit Osaka again in... More 

Chatan-cho, Japan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 25, 2015

Spent four nights here on a last minute planned trip to Kyoto/Hiroshima/Kobe. Booked direct through the hotel website and the only thing they had available were smoking rooms. On checking in I stated I didn't smoke and they offered to check on non-smoking availability. They didn't have any available but made sure I had a room on the end. They... More 

Was this review helpful? Yes
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

This time it is I look forward to your stay to the hotel, Thank you very much. However, this time, to our customers, not come true that to offer a 100% customer satisfaction, did not apologize. All staff, this time thus your words that was charged, with everyone, and I was allowed to read. Your words that I look forward... More 

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