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Best Western Hotel Fino Osaka Shinsaibashi

1-2-19 Shinsaibashi, Chuo-ku, Osaka 542-0083, Osaka Prefecture
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Best Western Hotel Fino Osaka Shinsaibashi
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Ranked #53 of 268 Hotels / Ryokan in Osaka
A recent review
4 of 5 stars reviewed 3 days ago
Noellebellz Chatan-cho, Japan
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307 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chatan-cho, Japan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Spent four nights here on a last minute planned trip to Kyoto/Hiroshima/Kobe. Booked direct through the hotel website and the only thing they had available were smoking rooms. On checking in I stated I didn't smoke and they offered to check on non-smoking availability. They didn't have any available but made sure I had a room on the end. They... More 

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cairns
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

this is a good place to base yourself in Osaka. Near to a seven 11 and a supermarket to get bits and pieces, the train around the corner. Shinsaibshi shopping district a short walk away. The hotel rooms are small but clean. Staff were very friendly to us and helped with all our enquiries. Some staff have limited English but... More 

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1 review
5 of 5 stars Reviewed 1 week ago

My sister and I booked this hotel for 4 nights - it will be our last night here. All I can say is we are loving it here! The location is excellent. There is a 7/11 and MOS burger across from the hotel. It is only a 5 minute walk to Shisaibaishi shopping street and train station. Around 9 minute... More 

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ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

Thank you very much for staying at Best Western Hotel Fino Osaka Shinsaibashi on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Osaka again... More 

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The only benefit for moving in this hotel is location...but still have many other choices. No greeting was offered. During check-in the FO asked whether we required a smoking room but I already stated a non-smoking room is required and already stated in the booking slip... You can find dust in many places such as the main lobby desk corner,... More 

Was this review helpful? Yes 1
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

This time it is I look forward to your stay to the hotel, Thank you very much. However, this time, to our customers, not come true that to offer a 100% customer satisfaction, did not apologize. All staff, this time thus your words that was charged, with everyone, and I was allowed to read. Your words that I look forward... More 

Gold Coast, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 7 nights! We found the standard double room to be bigger than other Japanese hotel rooms. We were on the top floor so there were no noise worries (even with a construction going on next door). The best part was location.. It's a 5 minute walk to the main shopping strip which leads you to Dotombori.... More 

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ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

Thank you very much for staying at Best Western Hotel Fino Osaka Shinsaibashi on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Osaka again... More 

Malaysia
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The directions given to this hotel were to take the subway to Nagahoribashi station. For those coming on the Midosuji main subway line, that would require a change of trains at Shinsaibashi. Here's a tip : You do NOT need to change trains. Get off at Shinsaibashi and it's only a short 6-8 mins' walk along the underground shopping walkway.... More 

Was this review helpful? Yes 1
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

Thank you very much for staying at Best Western Hotel Fino Osaka Shinsaibashi on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Osaka again... More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

One station away from Shinsaibashi, this hotel is conveniently close to many of Osaka's key locations, making travelling a comfortable experience. Right opposite was the ever-most abundant 7-eleven store; filled with everything you could ever need. The underground station was just 5 minutes away. Besides location, the hotel itself was decent: Tidy room, thorough clean-up before we came back in... More 

Was this review helpful? Yes
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

This time it is I look forward to your stay to the hotel, Thank you very much. However, this time, to our customers, not come true that to offer a 100% customer satisfaction, did not apologize. All staff, this time thus your words that was charged, with everyone, and I was allowed to read. Your words that I look forward... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights on my recent visit to Osaka. Location is pretty good as it is about 10 min walk to Shinsaibashi and Dotonbori area. Room is clean though it isn't very big. Booking a room with twin beds gives a bit more space I think. Had requested not to have room cleaned but wanted new towels after... More 

Was this review helpful? Yes 1
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

This time, you can now look forward to your visitors, stay to the hotel, Thank you very much. Moreover, it is like I got your post, and look forward to your words of welcome compliments, it is proposed to excuse me. All staff, your words that I look forward this time, and I was allowed to read happy from the... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights in Best Western. The room is clean and has all the amenities you need. As I ordered the room not to be made up, there was no chance for change of towels. The hotel staff were considerate enough to offer us a new set of towels and other amenities on our 2nd night. Very considerate service.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

This time, you can now look forward to your visitors, stay to the hotel, Thank you very much. Moreover, it is like I got your post, and look forward to your words of welcome compliments, it is proposed to excuse me. All staff, your words that I look forward this time, and I was allowed to read happy from the... More 

Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is 5 minutes away from nearest subway station, Shinsaibashi & around 15 minutes away from the famous Dotonbori area, where you will pass plenty of fashion stores along the way. This hotel is very suitable for those who only need the room for rest since it is very compact but still lift up to its name.

Was this review helpful? Yes
ベストウェスタンホテルフィーノ大阪心斎橋, 支配人 at Best Western Hotel Fino Osaka Shinsaibashi, responded to this review

This time I received available to our hotel from among others Thank you very much. Now also pleased to many people who can think that the "also like to stay." We will continue to efforts aimed at the hotel. We're looking forward to seeing next time. More 

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