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All 247 Osaka hotels

Hotel Keihan Universal Tower

3.5 of 5 Hotel   |   6-2-45 Shimaya, Konohana-ku, Osaka, Osaka Prefecture 554-0024, Japan (Osaka Station / Umeda)
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Ranked #59 of 247 hotels in Osaka
A recent review
3 of 5 stars reviewed 2 weeks ago
Paulus S Jakarta, Indonesia
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440 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Jakarta, Indonesia
Top Contributor
52 reviews 52 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed there with my family for holiday. The location was near the Universal City Walk, very convenient to go back and forth for shopping! Beds were set up for 4. Room amenities were very attractive, such as hair brush that was packed with USJ character. The only setback was the hotel staffs were not able to speak English fluently.

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Tokyo, Japan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed with my family in Jul,19th,2014. They are announced as official hotel of USJ. But they did not know well about USJ. Reception staffs were nice but did not know well. The room I stayed was just a economical type which was far away form their room charge. I am sorry but I feel they do need because of... More

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Keihan_Universal, Reception at Hotel Keihan Universal Tower, responded to this review

Thank You for staying here at Hotel Keihan Universal Tower. I am sorry to hear about your stay in our hotel. Our rooms are actually matched with half western and half Japanese point of view. With regards with our staff, I am sorry to inform you that we have many newly hired staff at the moment that needs to be... More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 17, 2014

We booked a Deluxe Twin Room and stayed in this hotel for 3 days 2 nights. The room is clean and in good size. The bed is big and comfortable. But the bath room need to be upgraded and make it to have a modern look. From the widow we can see Universal Studios clearly. This hotel and Universal Studios... More

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Keihan_Universal, Clerk at Hotel Keihan Universal Tower, responded to this review

Thank you for staying here at Hotel Keihan Universal Tower. We are glad to hear that you had a delightful stay in our hotel. With regards to the bathroom facilities, we will put your comment into our considerations for future advancements of our hotel. Your comment will help us improve our facilities for the guests to enjoy theirb stay. We... More

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 1, 2014

I cant comment much on the rate because we stayed there for free (courtesy of a friend). But I can say that the service is really good and the place is very clean. Well, they should be because its a 5-star hotel. This hotel is a stonethrow away from Universal Studios too and walking distance from the train station.

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Keihan_Universal, Receptionist at Hotel Keihan Universal Tower, responded to this review

Thank you for staying at Hotel Keihan Universal Tower. I am glad to hear that you had a delighted stay at our hotel. We hope that you would consider staying with us again on your future visits here in Osaka. Thank you for taking a time to write a review for our hotel. This review will help us develop our... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 27, 2014

We arrived early to leave our luggage so that the day can be spent at USJ. Did checkin as well and was informed that we can pick up key card after we are done at USJ. It was a nice gesture to have them bring our bags to our room when we collected the key card. The 20th flr room... More

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Keihan_Universal, Front Desk Officer at Hotel Keihan Universal Tower, responded to this review

Thank You for staying here at Hotel Keihan Universal Tower. We are glad to hear that you had a delightful stay. Your review will help us improve our services and facilities. About the vending machines, we have them available on every guest room floors. Although the items included are very limited, We can put into consideration to add other items... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 22, 2014

We (2A+2C)stayed in a triple room and found it quite spacious for Japanese hotel standards. The hotel is next to the JR train station and next to the Universal walk and shops. Universal studios is located about 600m away. What's more there is a convenience stall just below the hotel.

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Glasgow, United Kingdom
Top Contributor
54 reviews 54 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 19, 2014

Fantastic hotel, wish we'd stayed here for our whole holiday. I was a little concerned about it being out of the city centre but the trains are excellent so it was very easy to get around, and the hotel is literally right next to Universal City Station (turn left on exiting and the entrance is right there, go up the... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 3, 2014

We spent the very last night of our holiday in Japan here, travelling by train from Kyoto to Universal City, and found it to be a real treat. The room was spacious, clean and comfortable and offered a great view of our destination for the following day - Universal Studios Japan. The staff at Universal Tower were very helpful. After... More

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Keihan_Universal, フロントスタッフ at Hotel Keihan Universal Tower, responded to this review

Thank you for staying at Hotel Keihan Universal Tower. We are very glad to hear that you have enjoyed your stay here in our hotel. Whenever you plan to visit Univer Studios Japan or plan any Osaka City tour in the future, feel free to stay at our Hotel. We hope that you could extend your stay next time. If... More

Tokyo, Japan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 17, 2014 via mobile

Currently staying in this hotel but looking at other hotels even thought it will be an unnecessary cost. Hard beds, sheets that have ruined my skin even though I've never had an allergic reaction and untidy/ unkept rooms. Very unhappy!

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Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 25, 2014

I stayed for a night in this hotel.Nothing better than to be greeted with warmness of japanese hospitality. The hotel is located very near to the Universal Studio Japan and Universal Walk.It is also located next to the Universal City Station.There is a mart a groundfloor, and Starbucks too,if you need that warm hot cocoa in this winter weather.There is... More

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Additional Information about Hotel Keihan Universal Tower

Address: 6-2-45 Shimaya, Konohana-ku, Osaka, Osaka Prefecture 554-0024, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Keihan Universal Tower 3.5*
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Also Known As:
Hotel Keihan Universal

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Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style
#18 Romantic Hotel in Osaka
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Number of rooms
641

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