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Super Hotel City Osaka & Natural Hot Springs

Certificate of Excellence
3-6-35 Edobori, Nishi-ku, Osaka 550-0002, Osaka Prefecture
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Super Hotel City Osaka & Natural Hot Springs
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Ranked #37 of 268 Hotels / Ryokan in Osaka
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
William C Hong Kong, China
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272 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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Hong Kong, China
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice service staff and good facilities like free hot spa and delicious breakfast included. Location is convient near the subway with a 5-8 minutes walk. Clean rooms although a bit small (common in Japan) and they will provide you with some surprise if you do not require their housekeeping service to save the environment.

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rome
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is not much to look at but the staff is friendly, the room is small so there's not much room to move but we enjoyed the free goofy for women consisting of care products and the restaurant down stairs. They didn't speak a lot of English so translation was tricky but the food was great and affordable. The... More 

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Toronto
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 3, 2015

Stayed 4 nights and enjoyed the onsen and sauna every night. For those that never used an onsen before, you must be naked (no bathing suit) and take a shower inside before using the pools. Also no tattoos allowed. Room was basic as you would expect, but it was clean and comfortable. Staff was also really nice. Wifi worked well.... More 

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Udupi, India
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 22, 2015

This hotel location is good, near to metro station, Awaza exit 9 and to convention centre. The staff are very friendly. Breakfast is quite good. Room is quite comfortable with AC and TV. The wifi is very good. Free hot springs is an added luxury

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Hong Kong, China
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 28, 2015

I revisited this hotel in February. The hot spring was good. I would continue to give a "very good" rating for the facility and service. However, the hotel service was below average. It was the worse out of the three hotels which I visited this time. There were incidents which I could raise. 1. The soap dispenser did not work... More 

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shanghai
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed February 23, 2015

This place is easy to get to if you are coming from osaka/umeda station by taking bus 88 at terminal #3. The bus stops next to the hotel building. Also a 5 minute walk to Awaza station. The staff is very helpful and friendly. They gave you spa amenities packet shampoo and cleansers and mask. I found the shampoo and... More 

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Adelaide, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 3, 2015

What we liked about this hotel was that it was conveniently located - we only had to walk a few minutes to the subway (Awaza station). The station was only a couple of stops away from Namba which meant we didn't have to travel too far to have access to the major malls/restaurants. Room-wise, our's was very small and the... More 

Was this review helpful? Yes 5
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 8, 2014 via mobile

Pictures reflect reality, rooms are just basics rooms. It's just a stop to sleep. You can choose your pillow (soft, medium, hard) but you have to choose quickly because at 21h every Pillow are gone... The check in is at 15:00 and the check out at 10:00 (almost the same in every Japanese's hotel) The biggest strength of the hotel... More 

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Vancouver, Canada
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 16, 2014

The main attraction of this hotel is, of course, the onsen. So, if you will not use the onsen, I suggest that you stay elsewhere. Because with all things being equal, I think you can probably find another hotel for better value for the room size that you get (which is small). My room was supposed to be non-smoking, but... More 

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Singapore, Singapore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 11, 2014

Well located hotel with small but very functional rooms. Good value for money. the hot spring is one of the plus of this hotel, with a possibility to relax after a long day of meeting or visit. The staff are very helpful and polite. The only drawback is the limited entertainment and frustrating language barrier for tourists. No international TV... More 

Was this review helpful? Yes 2
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