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Hotel Keihan Universal City

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6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Osaka Prefecture
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Hotel Keihan Universal City
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461 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 6, 2016

The hotel is located very close to Universal Studio, just 5 minutes walk. The hotel's interior is also has the same theme with the famous theme park. The amenities are cute and can be kept like a souvenir. The price is a bit pricey but it still understandable.

Helpful?
Thank Imeldagaia
Nagoya, Japan
Level Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed January 5, 2016

While the idea of a theme hotel is nice, it doesn't justify the over-priced room and the fact they charge exorbitant amounts for everything. Firstly, it was a pleasant stay overall. The breakfast buffet was ok, food quality was good, but rather bland. My daughter enjoyed the breakfast chocolate fondue... The room was hot, and had only controls for the... More 

Helpful?
Thank steven_nagoya
Singapore
1 review
5 of 5 stars Reviewed December 23, 2015

Good service with English communication and spacious room. Able to deposit luggage and will move to room before check in. Recommend to come again especially with large luggage and very near universal studio

Review collected in partnership with this hotel

Helpful?
Thank leetj6
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to know that you hada a delightful stay in our hotel. Our facility is known to be near Universal studios with a quick access to Osaka City. Please feel free to invite your friends and family to experience a quility type of service. We are hoping that... More 

1 review
4 of 5 stars Reviewed December 21, 2015

Nice hotel and convenient hotel for family. Great location near to many shops (souvenirs shops, Lawson, etc) and restaurants such Sushi, Starbucks, Macdonald . Very near to the USJ entrance - about 3 minutes walk. Quick check in/check out, and your luggage can be stored with the hotels after checkout. The room was of adequate size for family of 4... More 

Review collected in partnership with this hotel

Helpful?
Thank Khairun Nisa T
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to know that you hada a delightful stay in our hotel. Our facility is known to be near Universal studios with a quick access to Osaka City. Please feel free to invite your friends and family to experience a quility type of service. We are hoping that... More 

Metro Manila, Philippines
1 review
5 of 5 stars Reviewed December 6, 2015

Both location and comfort of this hotel were perfect! With two toddlers, we had the most comfortable stay. Location was perfect as it was right next to the train station and of course at the doorstep of USJ. Staff were very friendly and helpful too.

Review collected in partnership with this hotel

Helpful?
Thank 238cgabriel
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to hear that you had enjoyed your stay in our Hotel. We are famous for giving a quality service to both local and foreign guests, and having a location that is convenient to access both Universal Studios and Osaka city. Please consider staying with us again when... More 

Sao Paulo, SP
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 11, 2015

Perfect stay! The service was great, very fast check in/check out, and there are lockers to keep your luggage after the check out. The room was very spacious and cute, the bed confortable, a really nice bathroom and everything clean. Free Wifi, and very fast, worked all the time. The view was quite nice as well! We reserved with Universal... More 

Helpful?
Thank Julie T
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to know that you had a delightful stay in our hotel. We strive everyday to make sure that we give an excellent quality of service to both our foreign and local guests. Please feel free to invite your friends and family to our facility to experience a... More 

Quezon City, Quezon City, Philippines
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 27, 2015 via mobile

We were supposed to book Hotel Kintetsu since we got to stay there last Dec 2014 and had a fantastic experience. But unfortunately it was fully booked. Other hotels around the area were extremely expensive so I chose KEIHAN having read reviews about its good location and clean rooms etc. Our flight arrived at 8:30pm and it took us an... More 

Helpful?
Thank Aizza R
Keihan_Universal, フロント オフィス マネージャー at Hotel Keihan Universal City, responded to this review

Thank you very much for staying with us. We are relieved for your safety flight and arrival.Our hotel is good location for not only the Universal Studios Japan but also many places in Osaka.We are glad if you would have had a good trip in Japan. It is an honor for us and the front desk clerk to be told... More 

Okinawa, Japan
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed October 16, 2015

I went to Universal Studios with my girlfriend. I stayed here but to me it was more geared for a family with children. Location was great. It is located right on the City Walk and next to Universal. They have a buffet which was included with my room. The food was average. The dinner buffet was expensive so I didn't... More 

Helpful?
1 Thank usmcmvp
Keihan_Universal, フロント オフィス マネージャー at Hotel Keihan Universal City, responded to this review

Thank you for staying with us on this occasion. Our sister hotel; Hotel Keihan Universal Tower is more for couples than Universal City actually. Please stay there if you have another chance to come to Universal Studios. Besides, We will make your opinion about buffet a reference for the future. We look forward to meeting you again. Thank you very... More 

Scotland
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed September 20, 2015

If you want to stay nearby when visiting Universal Studios Japan, you can't do much better than this hotel. It is right next to the train station and just a few minutes walk from the park entrance. We stayed for 2 nights and enjoyed our large, comfortable room - much bigger than we experienced in other locations in Japan. The... More 

Helpful?
Thank loladelorean
Keihan_Universal, Receptionists at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to be informed that you had a delight ful stay in our facility. Our hotel is famous for being close to the station which gives the guests a quick access to other places in Osaka City and a good distance to the Park in just a few... More 

Singapore, Singapore
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 22, 2015 via mobile

If you don't want to squeeze with the masses on the train after a fun but tiring day at USJ, then this hotel is ideal -- it's just a minute's walk from the entrance of the theme park. Rooms are small as expected, but the layout maximizes the space. There's also free ice, a microwave and vending machines on each... More 

Helpful?
1 Thank littleteacosies
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Thank you for Staying here at Hotel Keihan Universal City. We are glad to be informed that your you had a delightful stay in our facility. Our hotel is known to be a convenient facility for being located 2 minutes away from the station and 3 minutes away from the park. Different stores, restaurants, gift shops, and a convenient store... More 

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