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All 247 Osaka hotels

Hotel Keihan Universal City

3.5 of 5 Hotel   |   6-2-78 Shimaya, Konohana-ku, Osaka, Osaka Prefecture 554-8585, Japan
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Ranked #44 of 247 hotels in Osaka
A recent review
3 of 5 stars Reviewed July 26, 2014
SG671
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  • Reviews (332)
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332 people have reviewed this hotel

Traveler rating
    85
    173
    62
    4
    8
See reviews for
225
34
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 26, 2014 via mobile

I had a choice of choosing from Hotel Keihan Universal City or Hotel Keihan Universal Tower. I should have chosen the Tower. This hotel was a bit more in price so I assumed it was the better of the two. The hotel uses actual keys not key cards so obviously it's not up to date. Had to turn in the... More

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Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. I am very to hear that your stay was not as delightful as we hoped it would be. We will put your comments into consideration for the future developments of our facilities. Our sister hotel, Hotel keihan Universal Tower is also available for you to try. We are pretty sure... More

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 9, 2014

HIGHLY RECOMMENDED! The hotel staff were fantastic! Check-in was a breeze as most of them speak very good English. Their service is warm & friendly! There were free USJ themed stickers and also cheese snacks on the counter which the staff encourage us to "take as many as you (we) want". Buying the USJ tickets were a breeze at the... More

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Keihan_Universal, フロントスタッフ at Hotel Keihan Universal City, responded to this review

Thank you for taking a time to write a review for our hotel. We are pleased to hear that you enjoyed the services that we offered. Your through review will help us improve our services for the guests' needs. We hope that you will consider staying with us o your next visit in the city. Have a wonderful day and... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed May 24, 2014

Decent clean and right in the center of Universal walk. Affordable, staff are very friendly. Buffet is decent and you can buy park tickets downstairs. Will be staying here again. Train station 4 minutes away. Universal studios 4 minutes away. Very convenient.

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Keihan_Universal, Clerk at Hotel Keihan Universal City, responded to this review

Thank you for staying her at Hotel Keihan Universal City. We are glad to hear that you had a delightful stay. We are looking forward to seeing you again on your next travel here in Osaka. Thank you and have a nice day. Marlon C. Cunanan HOtel Keihan Universal City Front Desk Officer More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2014

Fantastic location to visit Osaka, even if you aren't going to Universal City (which we didn't). Close to a Subway station that easily connects to the Osaka Loop. Lots of familiar restaurants for those looking for less adventurous fair. Surprising large bed for a Japanese hotel. Lots of kids in the lobby and hallways, but no noise complaints here.

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Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to hear that you and your companion had a delightful stay. Please consider us again on your next trip to Osaka. Thank you and have a nice day. Marlon C. Cunanan Hotel Keihan Universal City Front Desk Clerk More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 20, 2013 via mobile

Worth every yen. KEIHAN UNIVERSAL CITY HOTEL became one of my favorite hotels. I am sure that you will love the hotel if you are planning to go to Universal Studios Japan. I went there when I was a high school student, and I thought it was something like a dream. First of all, the hotel is conveniently located and... More

Was this review helpful? Yes 3
Nonthaburi
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 1, 2013

Best location, i.e. only steps away from Universal Studio. Strongly recommended for families with small children. There are plenty of restaurants and shops to find necessities. One drawback is the poorly-handled baggage process as the queue is very long and slow.

Was this review helpful? Yes 1
Singapore
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 23, 2013

Family character room was nothing much more than loud cartoon curtains and bedsheets, After placing one double and single bed side by side, not much space anymore. View was terrible - rusty industrial area (which explains the curtains!). Just a min walk from Universal City station. It was easy to get here from Osaka Station - 10 m ride. If... More

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Kyoto, Japan
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 25, 2012

The reason for staying at this hotel and the clientele it attracts should be fairly obvious. You're paying for the location, and although it's nothing spectacular it's certainly reasonable value. We stayed in a double room, which was typical of other hotels (small prefab room). The room was possibly a little smaller than you could get at the same price... More

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Hong Kong, China
Top Contributor
54 reviews 54 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 30, 2012

We rode the JR Yumesaki line and got here at about 10:40am. There was already a long queue of people trying to check in, that really took me by surprise. (Same thing happened next morning.) Everyone wanted to check-in first and drop their luggages so they can get in the park to play without worries. We queued for 1/2 hour... More

Was this review helpful? Yes 2
Manila, Philippines
Contributor
20 reviews 20 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 29, 2012

this was our home for 6 nights last october 22 to 28, 2012. it was a wonderful time to visit japan as the weather was perfect, not too cold nor hot about 15 to 20 celsius. the family room was big enough for 2 adults and a child since it has a queen bed and a single bed plus room... More

Was this review helpful? Yes 3
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Additional Information about Hotel Keihan Universal City

Address: 6-2-78 Shimaya, Konohana-ku, Osaka, Osaka Prefecture 554-8585, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Keihan Universal City 3.5*
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Also Known As:
Keihan Universal City Osaka
Keihan Universal City Hotel

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Amenities

Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style
#22 Family Hotel in Osaka
Hotel Class
Number of rooms
330

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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