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New Osaka Hotel Shinsaibashi

3.0 of 5
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1-10-36 Nishishinsaibashi, Chuo-ku, Osaka 542-0086, Osaka Prefecture
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¥6,000 (JPY)
New Osaka Hotel Shinsaibashi
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Ranked #97 of 268 Hotels / Ryokan in Osaka
A recent review
5 of 5 stars Reviewed March 8, 2015
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92 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

the room is so small that we thought it was a single room, also there is only one towel one brush. Both my friend and I think this room is for S size Japanese girls not for M /L size ladies. we can't change the air conditioner the air inside the room is bad.The price (6400yen/person/night one room) is too... More 

Was this review helpful? Yes 1
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We sincerely apologize for your intolerable inconvenience you suffered in your room at our hotel. Your variable complaint would be used to advantage to improve our customer services, functionalities and all the facilities. Now, here we are coping with these matters you pointed out for us. So, we are really looking forward to your next stay when you come to... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2015 via mobile

Stayed in New Osaka Hotel Shinsaibashi for 4 nights. I booked this hotel because I wanted to be near the food/shopping area Shinsaibashi without spending too much. And boy, I gave myself a pat on the back for doing so! Clean, comfortable room despite being small, with a mini ref and a bathtub too. The subway, Shinsaibashi and a lot... More 

Was this review helpful? Yes 1
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

Oh, you stayed for 4 nights? Really! Thank you very much! Thank you for choosing our hotel from many in Osaka. Yes, as you mentioned, our hotel is located exactly in the efficientest area to the amusement districts and the central business workplaces. We certainly look forward to welcoming you again at our hotel in the near future. Thank you... More 

Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 8, 2015 via mobile

Whilst staff really great there are no facilities at this hotel - no restaurant no bar ( the area they have for a bar they use for functions both nights we were there) and breakfast offered is sub standard. In fairness to the hotel it's not expensive and you get what you pay for - rooms really small by Western... More 

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shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We really, really appreciate your valuable review. With that, we have been able to learn precious things we have to improve in our hotel with us. Thank you very much. We promise we will do our best to let our hotel more sofisciated, attractive and efficient to our guests, especially people from abroad. More 

Singapore, Singapore
Contributor
15 reviews 15 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 10, 2015

Stayed at this hotel for 2 nights in Jan 2015 and the location was rather good, just a short 5 - 10 mins walk to the subway (Midosuji Line - Shinsaibashi), it's just behind Nikko Osaka! The staff were extremely polite, I felt apologetic for having asked for the room keys for so many times as we went in and... More 

Was this review helpful? Yes 2
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We really appreciate your time to post a long, long hearty comment for us! Can you imagine how your comment made us feel so happy after the every day tremendous effort to welcome our guests from abroad? Thank you very much!! Then, ... First of all we have to sincerely apologize for having forced you leave in the uncomfortable room... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 20, 2014 via mobile

I stayed there for 3 nights because one of my family members went there before and she said that it was ok. Well that's all I can say. It's ok. The location is not that good. It is not really near the bustling street of shinsaibashi and dontonbori. Given that I was there in winter, it meant a 10 to... More 

Was this review helpful? Yes 1
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We really appreciate your time to review here. Then, first of all, we have to show our feelings of so sorry for letting you suffer such a painful experience in the cold street as walking to Dotonbori or somewhere from our hotel. Oh, we really happy to know that you found our services and efforts favorable! It's because we are... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 7, 2014

Location is perfect, right in the middle of Osaka. We were given a smoking room automatically as non smokers and the room was awful. The walls were yellowed, and the curtains had yellow streaks when closed. The entire floor stank as soon as you got out of the lift and the room was unbearable. Even though we were only staying... More 

Was this review helpful? Yes 1
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We appreciate your review. Oh, thank you for the compliment about the location surrounding our hotel. However we acknowleged your claim and dissatisfaction. We firmly understood how we have to do for our guests first by your precias advices. Again, thank you for your time to comment to us. Yes, that is right. It is about 12 years after establishment.... More 

Georgetown, Malaysia
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 2, 2014

It has a great location, 5 minutes walk to the shopping street and the transportation hub. Although the room is small, it has all the basic amenities and it is one of the lowest price hotel we can find in the town. The breakfast is good. We would definitely recommend it.

Was this review helpful? Yes 1
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

Thank you so much for your time to leave your comment here for all the people from abroad who might become our guests in the near future! I definitely think it would be pretty helpful for all the travelers. So we would like to sincerely apologize for the inconvenience occurred to you when staying (You felt the room you stayed... More 

Singapore
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 25, 2014

900 Yen breakfast is not bad. Not so yum but there are many kinds of foods. Double room is not too small. The hotel provides instant coffee and tea at the front counter. You may try several of them. My friends and I bumped into "premium pancakes" by GRAM located near the hotel. Very delicious pancake!!

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shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We appreciate your favorable review of our hotel. I really glad to hear of your satisfaction. As well, yeah, it sounds so nice you were able to enjoy a delicious pancake in a coincidental encounter, doesn't it? I wonder if we can meet again at our hotel. We can't wait for the day you will come to Japan again... Thank... More 

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 4, 2014

I love the price(in terms of japan standard, very costly) and location!!! The staff were very nice. In fact I felt bad for misunderstanding them for my own mistake. My friend had wrongly booked a smoking room, and without double checking her reservation. I went to ask why I was given a smoking room. Nevertheless, they still change the room... More 

Was this review helpful? Yes
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We are really, really glad to hear your satisfaction. You are welcome! We are not always reluctant to make an effort to cope with the accidents happened to our guests. Please feel free to ask us anything anytime! We will do our best for you to be comfortable in our hotel. We hope to be able to meet you in... More 

Manila, Philippines
Contributor
20 reviews 20 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 28, 2014

Stayed here for 6 nights with my family and we're glad that chosen this hotel. Service is great, the place is very clean and our rooms are newly renovated (8th). The place is just walking distance to the Shinsaibashi shoppping district , just 2 minutes walk and around 5-10 mins walk to Dotonbori area , where you can find great... More 

Was this review helpful? Yes 2
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

Thanks for the outstanding review and your stay! It is always appreciated when we get feedback that we are doing our jobs right and you feel you got what you were expecting! Oh, we are more than happy to hear you found the 8th floor had just renovated recently and felt nice! Even more, I wonder if you have already... More 

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