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Hearton Hotel Shinsaibashi

1-5-24 Nishi-Shinsaibashi, Chuo-ku, Osaka 542-0086, Osaka Prefecture
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Hearton Hotel Shinsaibashi
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Ranked #106 of 269 Hotels / Ryokan in Osaka
A recent review
4 of 5 stars Reviewed December 28, 2014
Travelogist_HK Hong Kong, China
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236 reviews from our community

Traveler rating
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    58
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Italian first
  • Japanese first
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  • Spanish first
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Hong Kong
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Send an e-mail to request early checkin and double bed room. The reply is only talking about money money and money. I asked for a remarks or request but was being ignored. The staff only ask you to pay if you want something from them. not services oriented. Won't offer alternative or showing any consideration. Will consider to cancel my... More 

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Bangkok, Thailand
Top Contributor
247 reviews 247 reviews
50 hotel reviews
153 helpful votes 153 helpful votes
2 of 5 stars Reviewed January 14, 2015

I booked this hotel in avance for only 2 nights (stay on 12-13 Dec 2014). And i had travelled from Hiroshima city by overnight willer express coach 7 hours (bus leave HRSM town at 11pm and reach Osaka Umeda at 5:30am) With on that arrived Kansai area day; the weather temperature is close to 0 celcius degree plus a freezing... More 

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Hong Kong, China
Top Contributor
129 reviews 129 reviews
43 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed December 28, 2014

If you treat the hotel as a place to sleep and won't spend much time there then the location is perfect. The room was so small (even in Japan standard) that we barely had place to open our suitcase. Won't recommend to people travelling with kids.

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Kuala Lumpur, Malaysia
Top Contributor
75 reviews 75 reviews
36 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed December 7, 2014

Excellent location just a 1-min walk from exit 7 of Shinsaibashi subway station (take the lift just near the stairs leading up exit 7, go right & when you see Puma store, turn right into the lane leading to the hotel), making this a strategic hotel to connect to Namba (a major station housing the lines to Kyoto, Nagoya, etc).... More 

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Colombes, France
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 4, 2014

my second time in this hotel, I've been given great quality of services, I did appreciate very nice & professional staff, the hotel has a perfect location and you can visit a lot of things on foot all around. It fully met my expectations

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Kota Tinggi, Malaysia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 2, 2014

superb location, just a minute or 2 away from metro station. easily accessible, can get to anywhere easily by taking metro. hotel room was clean, tidy even though space was very limited, but still acceptable. Bed was comfortable.

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KL
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

Location is excellent for access to Shinsaibashi area. Lots of food outlets about Burgerking and Mos Burger are within walking distance. Daimaru Department store is just across the street with great shopping. They housed us on the annexe building which was quieter than main building.. Room was small as with most Japanese hotels. Was cleaned well everyday during our stay.... More 

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HK
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 6, 2014

The hotel location is perfect. Just a couple of minutes to the heart of shopping in Osaka on foot. Room is however small, but what could be expected in Japan. Breakfast in hotel could be skipped unless you must be fed before going out.

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Kuala Lumpur
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 5, 2014

This hotel is situated in the heart of what osaka has to offer. I stayed for 3nights and i loved every part of it. Service was great. The rooms are so clean and everything looks and feels new although i think it is an old building. Food n shopping is just a stone's throw away making it my favourite place... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 3, 2014 via mobile

It was impossible for the hotel to print and rescan an urgent one page document that I had to sign and resend. The front desk staff wanted to help, the front desk manger refused it. Very disappointing of a hotel that charges rates of a good business hotel.

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