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Step Inn Shin-Osaka Higashiguchi

1-3-16 Nishiawaji, Higashiyodogawa-ku, Osaka 533-0031, Osaka Prefecture
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Step Inn Shin-Osaka Higashiguchi
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Ranked #232 of 269 Hotels / Ryokan in Osaka
A recent review
4 of 5 stars Reviewed October 8, 2014
aoaltamirano
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64 Reviews from our TripAdvisor Community

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Traveler rating
    7
    35
    12
    7
    3
See reviews for
7
8
28
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (19)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (13)
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Singapore, Singapore
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I have traveled Japan so many times, and have stayed in many different class hotels, but have never encountered one as bad as this. First of all it was hard to locate from the east exit of the station, due to poor signage. If you get in the correct direction when you get out of the station, it takes 5... More 

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Manila, Philippines
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed April 29, 2015

This is my 3rd trip to Japan so I am well-aware of the tiny hotel rooms and I am ok with them. At Step-inn, not only are the rooms small, they are not well-appointed and you really feel that you're in a budget hotel. The rooms can use a little updating. Maybe change the desk (very small) or scrub the... More 

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Travelers are raving about these Osaka hotels

Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed October 8, 2014

A five minute walk to Shin-Osaka station; very convenient for us because we were on the move most of the time. The Shin-Osaka station also has a lot of restaurants and the best Takoyaki. The hotel is also near a family mart. Staff were helpful. Our only complaint was the cleanliness. The first room given to us had an unpleasant... More 

Was this review helpful? Yes 4
Manila
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 4, 2014

The hotel is located behind Shin-Osaka Station (same block get out through the east exit and keep turning right at each intersection with a road) so it is quite some distance away from downtown Osaka. But if you have a rail pass, you should be able to get around easily as Shin-Osaka Station is just one station away from the... More 

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Hong Kong, China
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed August 3, 2013

If you are going to get a JR pass and fly around the cities and head back to a central location (Osaka) for sleep, this is the place (instead of Umeda / Osaka station where you need another change of subway / JR). I was not having JR pass when I stayed, but we spent 4 nights at this hotel... More 

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Brisbane, Australia
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 12, 2013

Very small room, though clean and comfortable and we got a good nights sleep. Reception staff helpful and spoke pretty good English. No breakfast included (though available at extra cost). We wanted to make a phone call to book a walking tour for our next day in Nara - but no telephone in the room. We went to reception and... More 

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Singapore, Singapore
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 2, 2013

Room reservation : Double room through booking.com for 3 nights Reception : Arrived in Osaka after hours on the Shinkasen from Tokyo. Greetly by a busy reception but we went soon checked in by the staff. Some of the toilet amenities are only available at the reception. (comb, tooth paste/brush, cotton buds, sponge etc). You can also help yourself to... More 

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Jakarta
Level Contributor
218 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed January 15, 2012

The hotel is only about a 5-minutes walk from the exit of the Shin-Osaka station; here's some tips to get to the hotel: 1. After exiting the entry/exit gates with your train ticket/card, make a left 2. Pass through restaurants & shops until you hit a dead-end, which has an elevator 3. Don't take the elevator or stairs on your... More 

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