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Matsuya Ryokan

484 Motoyoshicho, Nagano 380-0851, Nagano Prefecture
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Matsuya Ryokan
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Ranked #5 of 74 Hotels / Ryokan in Nagano
A recent review
5 of 5 stars reviewed 1 week ago
Malin J Stockholm, Sweden
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29 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockholm, Sweden
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location close to the temple. Stayed for one night and the hosts could not have been more helpful. The food was excellent and included local specialties. The area is quiet and great to stroll around in.

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Kyoto Prefecture, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

An elderly couple who own and manage this Ryokan (and all of the staff) were extremely welcoming and friendly. The onsen was good to warm up after travelling. There was always nice little touches like hot tea and biscuits when we returned from the day. This was my first stay in a Ryokan with my partner and it was great... More 

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Sao Paulo, SP
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 6, 2015

I stayed at this hotel for only a night sharing a room with 3 other friends. We were suppose to check in after 6pm, however we arrived around 2pm and they allowed us into our room (which was surprisingly nice)! This ryokan is a proper japanese ryokan I reckon, I had stayed at two ryokans before however I had the... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 10, 2014

It's a traditional old-style Japanese Inn (Ryokan) very conveniently located steps from the Zenko-ji temple. The tatami room was clean although it showed some wear and tear and could use some fresh wallpaper. The staff was very friendly and the Japanese style breakfast was delicious. The clean rotemburo bath was on a smaller side, but it did have English language... More 

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Pottsville, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 6, 2014

I have been to Japan 4 times our family stayed here and it is still one of the best towns and nicest accomodations we have found. An antique building with character truly warm hosts who are excelent with childeren, highly reccomend!

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Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 25, 2014

The ryokan is situated within the Zenkoji temple area. 10-min. bus ride from JR Nagano station. Big Japanese style room. Good Japanese style breakfast. Public bath onsen is quite small though. The entrance is located on the left side, after you passed the 1st entrance of the temple. No wifi in the room, only in the reception area. Friendly staff.... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2014

We really enjoyed our stay at the Matsuya Ryokan in shibu onsen. We called ahead from Nagano to let them know when we would arrive at Yudanaka station. The owner was waiting and friendly and we got a warm reception with tea, maps of the town and explanations for everything as soon as we got to the ryokan. Yukatas were... More 

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Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 3, 2013

Would recommend as a great place to stay, in a great location. Really easy to find from the station by just heading for the Zenkoji temple. We didn't speak any Japanese and the staff spoke little English but still took the trouble to explain that we might want to use the Onsen before the visiting school party descended!

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Sydney
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed August 2, 2013

This friendly little ryokan is located within the temple grounds. We enjoyed our stay - it was our introduction to ryokans and it was so fun.:) the food was yummy, the bath lovely, and the staff friendly and accommodating. I would stay here again if i return to Nagano.

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Baltimore
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed July 27, 2013

From the second we walked in the door, service was terrible, despite speaking in Japanese. The front desk clerk stayed on the phone while checking us in, we were woken up by employees coming into our room TWICE to tell us to go to breakfast - a half hour before the set time, and the baths are tiny and never... More 

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