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Hotel JAL City Nagano

1221 Toigoshomachi, Nagano 380-0834, Nagano Prefecture
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Hotel JAL City Nagano
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360 Reviews from our TripAdvisor Community

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Traveler rating
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    209
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Japanese first
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Tokyo, Japan
Level Contributor
308 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed May 1, 2015

Staff miss often. Room is not wide. Just a Hotel. About breakfast, it seems there were so many kind of dishes. But actually, they were almost seasonings. Of course, I know that NAGANO is famous for MISO. But too many beans. They expect to eat them and rice together to us. Beans, beans, beans.......and dried seaweed,Natto, root vegetables mix etc.... More 

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Melbourne, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 20, 2014

The rooms here are small but very clean and serviceable. The breakfast buffet will suit most tastes. The staff were very helpful with our questions. It feels like the hotel has not been updated since the Olympics and is due for a renovation, but old does not equate with shabby and we enjoyed our stay here.

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Atlanta, Georgia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 13, 2014

The rooms are pretty small and tight. It is in a good location just down the street from the Senkoji temple. Good restaurants nearby. Staff were pleasant. Breakfast was an odd fusion not traditional Japanese.

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London, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 27, 2014

Built for the Nagano Winter Olympics the JAL is starting to feel its age. We overnighted so we could check out the amazing snow monkeys nearby (a must do and worth the hike). Rooms tiny. We've spent two weeks in Japan and the tiniest yet. Could barely turn around in the bathroom and the bed was hard work for two.

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Sydney, Australia
Level Contributor
234 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed April 20, 2014

If you're looking for a central hotel & dont intend to spend much time in your room - this hotel fits the bill nicely. Staff are efficient & helpful (reception, housekeeping, restaurant) but lacking in warmth. Its a business/tour group kind of hotel & the rooms are tiny. Very cramped for 2 persons & you cant help but bump into... More 

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Tokyo, Japan
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 28, 2014

This was a stop over on our trip through to Yuyado Sekiya. After an extreme drive through the heavy snow, a 12 hour drive from Tokyo... We arrived in Nagano. Finding this hotel is very easy, parking is easy however take your bags out while the car is at the front, otherwise you need to carry them around through the... More 

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Lucerne, Switzerland
Level Contributor
536 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 453 helpful votes
4 of 5 stars Reviewed October 26, 2013

We stayed in this Hotel for three nights. We chose it based on good feedback, a good online-price and its location. It's about a 10min walk away from the train station, which makes this Hotel pretty conveniently located. Around a mile away you can reach the Zenko-ji. The Hotel is at a main street, but the town was (in summer)... More 

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Arnhem, The Netherlands
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 31, 2013

Stayed here 1 night. Helpful staff and good service. Location is great; within walking distance from the biggest wooden temple in Japan. We had a room on the corner almost top floor, so the view was great! Almost the same as when you have breakfast on the top floor. Also easy to park your car at this hotel. Overall; good... More 

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Cairns, Australia
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed May 28, 2013

My husband and I spent five days at this hotel and have no complaints at all. Hotel staff speak good English and give excellent service, check in/out was quick and easy, room as fairly large and immaculate and toiletries were good quality. The view of the mountains was nice. This hotel is located in a convenient position, however, it is... More 

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Oahu, Hawaii
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 28, 2013

This hotel is showing its age some. I can’t remember the last time I had a physical key to open my hotel room with. The room is good size though and nicely done. The bathroom looks like a prefab. It gets the job done, but won’t win a beauty contest. They do need to deep clean the carpet in the... More 

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