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All 42 Nagano hotels

Hotel JAL City Nagano

3.0 of 5 Hotel   |   1221 Toigoshomachi, Nagano, Nagano Prefecture 380-0834, Japan
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Hotel JAL City Nagano
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Ranked #2 of 42 hotels in Nagano
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed April 27, 2014
thompr12 London, United Kingdom
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277 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
London, United Kingdom
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 27, 2014

Built for the Nagano Winter Olympics the JAL is starting to feel its age. We overnighted so we could check out the amazing snow monkeys nearby (a must do and worth the hike). Rooms tiny. We've spent two weeks in Japan and the tiniest yet. Could barely turn around in the bathroom and the bed was hard work for two.

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Sydney, Australia
Top Contributor
186 reviews 186 reviews
72 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed April 20, 2014

If you're looking for a central hotel & dont intend to spend much time in your room - this hotel fits the bill nicely. Staff are efficient & helpful (reception, housekeeping, restaurant) but lacking in warmth. Its a business/tour group kind of hotel & the rooms are tiny. Very cramped for 2 persons & you cant help but bump into... More

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Tokyo, Japan
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 28, 2014

This was a stop over on our trip through to Yuyado Sekiya. After an extreme drive through the heavy snow, a 12 hour drive from Tokyo... We arrived in Nagano. Finding this hotel is very easy, parking is easy however take your bags out while the car is at the front, otherwise you need to carry them around through the... More

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Lucerne, Switzerland
Top Contributor
424 reviews 424 reviews
83 hotel reviews
394 helpful votes 394 helpful votes
4 of 5 stars Reviewed October 26, 2013

We stayed in this Hotel for three nights. We chose it based on good feedback, a good online-price and its location. It's about a 10min walk away from the train station, which makes this Hotel pretty conveniently located. Around a mile away you can reach the Zenko-ji. The Hotel is at a main street, but the town was (in summer)... More

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Arnhem, The Netherlands
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2013

Stayed here 1 night. Helpful staff and good service. Location is great; within walking distance from the biggest wooden temple in Japan. We had a room on the corner almost top floor, so the view was great! Almost the same as when you have breakfast on the top floor. Also easy to park your car at this hotel. Overall; good... More

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Cairns, Australia
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 28, 2013

My husband and I spent five days at this hotel and have no complaints at all. Hotel staff speak good English and give excellent service, check in/out was quick and easy, room as fairly large and immaculate and toiletries were good quality. The view of the mountains was nice. This hotel is located in a convenient position, however, it is... More

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Oahu, Hawaii
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2013

This hotel is showing its age some. I can’t remember the last time I had a physical key to open my hotel room with. The room is good size though and nicely done. The bathroom looks like a prefab. It gets the job done, but won’t win a beauty contest. They do need to deep clean the carpet in the... More

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Adelaide, Australia
14 reviews 14 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 7, 2013

Not bad for Y10,000 for 2, for Japan a big room and decent sized bathroom. Nice big window with a nice view. Big beds and reasonably soft for Japan, with good pillows (that is not the norm in Japan). Hard to fault for the price but Sheraton Hiroshima for $15 more set the bar very high indeed. Taxi from train... More

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Tokyo, Japan
Top Contributor
116 reviews 116 reviews
48 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 23, 2013

No negative claims against this hotel. Ok if you stay one or two nights for business. The location is central, but not in front of the station. Take a taxi if you have luggage, otherwise you can easily walk. The double-rooms-single-use were clean (a bit shabby) and spacious for Japanese average. The staff however is a bit peculiar. The breakfast... More

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Gold Coast
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 6, 2013

3 star hotel which has seen better days, about a 10 minute easy walk from station on way to the must see Zenkoji temple, lots of restaurants close by. Staff were really friendly but spoke very limited English so hard to be understood. Room not bad but we had paid for an upgrade (which I would recommend, wouldn't have liked... More

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Additional Information about Hotel JAL City Nagano

Address: 1221 Toigoshomachi, Nagano, Nagano Prefecture 380-0834, Japan
Location: Japan > Chubu > Nagano Prefecture > Nagano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel JAL City Nagano 3*
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Dining (2)
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Room/suite (5)
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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
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Official Description (provided by the hotel)
The Hotel JAl City Nagano, has 16 stories above ground. It provides 242 guest rooms, including non smoking options and internet availability. You will enjoy a fine view from your room of the landscape such as Zenkoji temple and the Northern Alps. The hotel has four banquets halls including a sky banquet-room available for party or wedding use. It is situated on the Central Street of Zenkoji Omote-sandou in Nagano city. For business travelers the hotels is conveniently located; a 7-minute walk from the Nagano Station and 5-minute walk from the governmental offices and a business center; and for tourists, it provides easy access to noteworthy sites; a 15-minute walk to Zenkoji, National Treasure, and Higashiyama Kaii gallery. The hotel serves throughout all seasons as a base for hopping to other sightseeing areas, Obuse, Togakushi and Hakuba.. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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