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Metropolitan Nagano Hotel

Certificate of Excellence
1346 Minamiishidocho, Nagano 380-0824, Nagano Prefecture
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Metropolitan Nagano Hotel
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Ranked #2 of 74 Hotels / Ryokan in Nagano
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Adrian H Houston, Texas
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208 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Top Contributor
76 reviews 76 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel as it was close to Nagano Station. The room was rather small for a exectutive queen but normal for Japan. No noise from the train station, quiet and peaceful even with the hotel being full for Nagano Marathon. Staff very helpful in arranging some trips and allowed us to store luggage after checking out for several... More 

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Contributor
18 reviews 18 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is right next to the station as others already mentioned. Our room had a double bed (rare in japan) both huge and comfortable. View from room was nice and size was very good. Breakfast also very yummy. Nothing to fault... Excellent 2 nights!

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A good class hotel for a reasonable sum. The location is good, with direct access to a classy shopping mall and to the Nagano railway station, and the room is fine although not remarkable. Does its work.

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Banstead, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel has direct access from the station and a very helpful Police officer kindly took us all the way. Very helpful staff and some with good English. Very clean and pleasant rooms. We took a trip to the Monkey Park (Snow Monkeys). Buy a combined bus and entrance ticket in the subway and save. Bus stand 23 And the... More 

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Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 15, 2015

Nagano is a wonderfully hospitable town and this is true of this hotel. The reception staff helped us organise buses to the Snow Monkeys and were well informed and courteous. The room was comfortable and warm and the restaurants well staffed and pleasant. The hotel has a lovely cake selection in the foyer!

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Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 25, 2015

Only stayed the one night before heading to Hakuba. The hotel is in a Very good location close to the Nagano train station. Great staff. Breakfast was included. Room was large and comfortable. An all round nice hotel and great for a stop over.

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Montreal
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 20, 2015

if you need to stop over by Nagano for one night, the Metropolitan is perfect. Clean and spacious, its location next door to the train station is perfect. Presently, the train station is under big renovations and is getting bigger with some new shopping which will be great for future stays. You can walk to the Temple or take a... More 

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darwin
Top Contributor
57 reviews 57 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 12, 2015

Can not fault service, presentation and the location is clearly UNBEATABLE. I can only give it an average rating though because wow, that is the hardest bed I've ever slept on!!!! Other reviews mentioned it and I thought, how bad could it be? But I repeat... Wow. Completely fine for one night, and to be fair I slept no worries... More 

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Bangkok, Thailand
Top Contributor
58 reviews 58 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 12, 2015

Although the hotel is located right by the train station, it is not noisy at all. There are some construction works being done outside, but walkway is clearly marked. Beds and pillows in the room are a bit on the hard side, but for a short stay should be ok. Again English is pretty limited to the basics.

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Kerikeri, New Zealand
Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 22, 2015

We stayed during a snow storm in January 2015 and due to the station renovations the path to the hotel was icey and slippery and the extreme cold came through into the restaurant on ground level. The reception staff were excellent and spoke good English. It is in a superb position being so close to the railway station and downtown... More 

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