We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Arashiyama Benkei

Hotel deals
Hotel website
34 Sagatenryuji Susukinobabacho Ukyo-ku, Kyoto 616-8385, Kyoto Prefecture
Special Offer
10% off Direct Booking!!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Arashiyama Benkei
Professional photos View all
Browse nearby
Arashiyama Benkei
Write a Review

31 reviews from our community

Traveler rating
    21
    8
    1
    0
    1
See reviews for
14
10
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (31)
  • Mar-May only
    (10)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (13)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I've travelled all over JAPAN, experienced any kind of accommodations from mid to high class. I must say Arashiyama Benkei is possibly the best one for the any purpose of stay. General hospitality, Food, Room, Location. Everything is perfect. It's definitely worth for around 40,000Jpy per person. I'll be a fool if I don't recommend this Ryokan to my mates... More 

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2015

We wanted a Ryokan experience and was pleased to have experienced it at Arashiyama Benkei! The staff were friendly, courteous and helpful. Food was fantastic. The private outdoor hot spring was fabulous, especially on a cold winter evening. The view was breath-taking both from our room (we had the garden view) to the view of the river directly opposite the... More 

Was this review helpful? Yes 2
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [XinHuiNg], Thank you for your visit to Arashiyama Benkei, and we are very pleased see your rating which is to prove our hospitality was approved. We always dedicate ourselves for the customer’s comfortable stay in Arashiyama. It is very simple but also, it’s difficult to maintain. We can keep our professionalism, it’s only because of customer’s smile and... More 

Singapore, Singapore
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 6, 2015

My stay in Aarashiyama Benkei Ryokan was absolutely perfect!! The ryokan is a 15 min walk from JR Saga-Arashiyama Station. On reaching the ryokan, my name was displayed on a chalk board outside the main door, nice touch! The ryokan was situated RIGHT next to the river and a 2 min walk from Togetsu Bridge. The staff alsowiped our luggages... More 

Was this review helpful? Yes 2
benkei-staff, お客様担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [geebaboom], First of all, we would like to let you know that we are very pleased to see your comment. It is very well explained around our site of Arashiyama. And also, we are glad that you have approved our hospitality. As you know, the view of Arashiyama have different specialty every season. We really hope to see... More 

Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 8, 2014

We stayed here in October 29th 2014. The traditional feel and ambience of the place made it a very restful and relaxing stay. Arashiyama town is beautiful and I am glad we stayed at Benkei Ryokan for two nights. This gave us enough time to explore the town. The menu for the two nights were different and we especially like... More 

Was this review helpful? Yes 3
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [DanaPerth], First of all, we would like to thank you for your visit to our site “Ryokan ARASHIYAMA BENKEI”. It was our pleasure to welcome you in October last year. We are pleased see your comment as you have approved our hospitality. It is our motto to welcome customer comfortably into Japanese tradition. The view of Arashiyama have... More 

Scarsdale, New York
Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 26, 2014

We had a great time in this ryokan. It was our first experience on this type of hotel. They pick is up from the station and put the luggage in our room. They were very punctual and tried really hard to make us feel comfortable . The food was fantastic and the view from the main hall where you have... More 

Was this review helpful? Yes 1
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [Lucrecia1...], Thank you very much for your visit to Ryokan ARASHIYAMA BENKEI. It was our pleasure to welcome you. The view of Arashiyama is different to every season. Arashiyama Benkei is always provide you the splendid view of Arashiyama from our facility with hospitality of Japanese tradition. We really hope to welcome you again. Please feel free to... More 

London
Top Contributor
152 reviews 152 reviews
60 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed May 3, 2014

This is the real Japan with a real focus on meeting the needs of the visitor. From the signboard welcoming all visitors by name to the staff accompanying you to the pavement on exit and waiting until you have disappeared from sight. Location on the riverside is fantastic and a river view room is worthwhile (restaurant for breakfast overlooks river... More 

Was this review helpful? Yes 2
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [LondonKay], Thank you very much for your wonderful comment for us. Your kind comment is meant a lot for all of our staff. As you know already, we are always here at Arashiyama in Kyoto to provide you the best and unique Japanese culture experience. We very much hope to see and welcome you at our site again.... More 

Honolulu, Hawaii
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 8, 2014

We indulged! Trying to experience as much japanese culture in a short trip as we can, we stayed in a different ryokan each night of our stay. As our final treat, we decided on Arashiyama Benkei, with full dinner-breakfast accommodation ..... Grounds were perfect; Staff was gracious. Scenery was astoundingly gorgeous! It was an absolutely perfect experience!

Was this review helpful? Yes 2
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [alfieyr], First of all, we would like to thank you for your stay at our site “Arashiyama Benkei”. We are always here at Arashiyama in Kyoto to provide you the best and unique culture experience. We truly wish to be able to welcome you again. Please feel free to contact us at any time. Yours sincerely, 嵐山辨慶 Arashiyama... More 

Singapore
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed January 13, 2014

We stayed at the Arashiyama Benkei in mid December as an alternative to our first choice, Hoshinoya, which was unfortunately closed for repairs. Taking the Hankyu railway from Kyoto, we alighted at the Hankyu Arashiyama station a short half hour later. On foot, crossing the famed Togetsukyo bridge, we found the ryokan by the river a short 8 minute walk... More 

Was this review helpful? Yes 5
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [WYMC], First of all, we would like to thank you for your stay at Arashiyama Benkei back in December 2013. We are more than happy to see your comment about our Area "Arashiyama" as well as our site "Arashiyama Benkei". Recently, we have established a team which is to improve our response for customers from overseas and also... More 

Hong Kong, China
Top Contributor
73 reviews 73 reviews
49 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed April 16, 2013

Six days in Kyoto, four different accommodations. Arashiyama Benkei was my favorite. We had an enormous room. I do not know how many tatami mats, but we had a private onsen, a lovely view of the gardens, and space! The futon was thick and comfortable, and the staff were incredibly accommodating. Dinner was full on and at least ten courses.... More 

Was this review helpful? Yes 8
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [BruyereinHK], We are truly appreciated with your rating to us. Recently, we have established a team to take quick and best respond for our customer from all over the world. Arashiyama Benkei is always here for you to have splendid time in Arashiyama, Kyoto. As we are traditional Japanese Ryokan, our mission to maintain the great and classical... More 

Senior Contributor
44 reviews 44 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 10, 2013 via mobile

Right off the river next to Arashiyama bridge. Didnt have chance to try the rooms as we were staying somewhere else, rather went for lunch on a sunny day Tofu is great - sashimi too although in small portion Relaxing for a lunch with a view when hanging around basically.

Was this review helpful? Yes 1
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer, Thank you very much for your comment. And we are very sorry for delay the reply to your comment. Your word means a lot to us. Recently, we have established a team for the prompt response to customers from overseas. We would be truly appreciated to welcome you again. Please feel free to contact us when your next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (8)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question