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Arashiyama Benkei

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34 Sagatenryuji Susukinobabacho Ukyo-ku, Kyoto 616-8385, Kyoto Prefecture
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Arashiyama Benkei
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Arashiyama Benkei
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36 reviews from our community

Traveler rating
    26
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    1
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (36)
  • Mar-May only
    (15)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (13)
All months
Contributor
11 reviews 11 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This authentic ryokan inn was everything that we had expected and more. The service was outstanding and frankly, a bit humbling. We were given the greatest degree of care and attention during our stay and made to feel very welcome. The level of dedication we experienced from the staff was second to none. The room was spacious, spotless and beautiful.... More 

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Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago NEW

First stay in traditional Japanese Onsen hotel, impressive , relaxed and enjoyable . Always looking for another stay in this hotel, so heart warming with the caring and personal service of the staff. However, hope the Onsen size will be improved .

Review collected in partnership with this hotel

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benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Guest [mychoweva], Thank you for your recent visit to Arashiyama Benkei. It is always our pleasure to welcome the guests who are first time staying at Japanese Authentic Ryokan. Your comment and rating about us helps many of foreign visitors to have comfortable feeling towards Japanese ryokan for sure. It's unique stay, therefore we do our best of the... More 

Singapore
Top Contributor
53 reviews 53 reviews
53 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Whilst in Japan we really wanted to have an 'authentic' Ryokan experience and after a lot of searching we chose to book here. It is quite expensive but we're so glad we did, from start to finish it was amazing and well worth the money. A top highlight of our Japan holiday. The service was impeccable, the keiseki dinner and... More 

Was this review helpful? Yes 1
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Guests [Club Street], First of all, thank you very much for your visit to Arashiyama Benkei, and we are very pleased see your rating which is to prove our hospitality was approved. We always dedicate ourselves for the customer’s comfortable stay in Arashiyama. It is very simple but also, it’s difficult to maintain. We can keep our professionalism, it’s... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've travelled all over JAPAN, experienced any kind of accommodations from mid to high class. I must say Arashiyama Benkei is possibly the best one for the any purpose of stay. General hospitality, Food, Room, Location. Everything is perfect. It's definitely worth for around 40,000Jpy per person. I'll be a fool if I don't recommend this Ryokan to my mates... More 

Was this review helpful? Yes 1
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [Udydtk], First of all, thank you for your visit to Arashiyama Benkei. And, we are much appreciated with your comment and rating. It is always our pleasure to welcome the guest from anywhere in the world to provide true traditional Japanese hospitality. As we approved by many of our guests who have entered into our facility, it proves... More 

Singapore, Singapore
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2015

We wanted a Ryokan experience and was pleased to have experienced it at Arashiyama Benkei! The staff were friendly, courteous and helpful. Food was fantastic. The private outdoor hot spring was fabulous, especially on a cold winter evening. The view was breath-taking both from our room (we had the garden view) to the view of the river directly opposite the... More 

Was this review helpful? Yes 2
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [XinHuiNg], Thank you for your visit to Arashiyama Benkei, and we are very pleased see your rating which is to prove our hospitality was approved. We always dedicate ourselves for the customer’s comfortable stay in Arashiyama. It is very simple but also, it’s difficult to maintain. We can keep our professionalism, it’s only because of customer’s smile and... More 

Singapore, Singapore
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 6, 2015

My stay in Aarashiyama Benkei Ryokan was absolutely perfect!! The ryokan is a 15 min walk from JR Saga-Arashiyama Station. On reaching the ryokan, my name was displayed on a chalk board outside the main door, nice touch! The ryokan was situated RIGHT next to the river and a 2 min walk from Togetsu Bridge. The staff alsowiped our luggages... More 

Was this review helpful? Yes 2
benkei-staff, お客様担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [geebaboom], First of all, we would like to let you know that we are very pleased to see your comment. It is very well explained around our site of Arashiyama. And also, we are glad that you have approved our hospitality. As you know, the view of Arashiyama have different specialty every season. We really hope to see... More 

Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 8, 2014

We stayed here in October 29th 2014. The traditional feel and ambience of the place made it a very restful and relaxing stay. Arashiyama town is beautiful and I am glad we stayed at Benkei Ryokan for two nights. This gave us enough time to explore the town. The menu for the two nights were different and we especially like... More 

Was this review helpful? Yes 3
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [DanaPerth], First of all, we would like to thank you for your visit to our site “Ryokan ARASHIYAMA BENKEI”. It was our pleasure to welcome you in October last year. We are pleased see your comment as you have approved our hospitality. It is our motto to welcome customer comfortably into Japanese tradition. The view of Arashiyama have... More 

Scarsdale, New York
Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 26, 2014

We had a great time in this ryokan. It was our first experience on this type of hotel. They pick is up from the station and put the luggage in our room. They were very punctual and tried really hard to make us feel comfortable . The food was fantastic and the view from the main hall where you have... More 

Was this review helpful? Yes 1
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [Lucrecia1...], Thank you very much for your visit to Ryokan ARASHIYAMA BENKEI. It was our pleasure to welcome you. The view of Arashiyama is different to every season. Arashiyama Benkei is always provide you the splendid view of Arashiyama from our facility with hospitality of Japanese tradition. We really hope to welcome you again. Please feel free to... More 

London
Top Contributor
156 reviews 156 reviews
61 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed May 3, 2014

This is the real Japan with a real focus on meeting the needs of the visitor. From the signboard welcoming all visitors by name to the staff accompanying you to the pavement on exit and waiting until you have disappeared from sight. Location on the riverside is fantastic and a river view room is worthwhile (restaurant for breakfast overlooks river... More 

Was this review helpful? Yes 2
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [LondonKay], Thank you very much for your wonderful comment for us. Your kind comment is meant a lot for all of our staff. As you know already, we are always here at Arashiyama in Kyoto to provide you the best and unique Japanese culture experience. We very much hope to see and welcome you at our site again.... More 

Honolulu, Hawaii
Contributor
12 reviews 12 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 8, 2014

We indulged! Trying to experience as much japanese culture in a short trip as we can, we stayed in a different ryokan each night of our stay. As our final treat, we decided on Arashiyama Benkei, with full dinner-breakfast accommodation ..... Grounds were perfect; Staff was gracious. Scenery was astoundingly gorgeous! It was an absolutely perfect experience!

Was this review helpful? Yes 3
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Customer [alfieyr], First of all, we would like to thank you for your stay at our site “Arashiyama Benkei”. We are always here at Arashiyama in Kyoto to provide you the best and unique culture experience. We truly wish to be able to welcome you again. Please feel free to contact us at any time. Yours sincerely, 嵐山辨慶 Arashiyama... More 

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