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Arashiyama Benkei

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34 Sagatenryuji Susukinobabacho Ukyo-ku, Kyoto 616-8385, Kyoto Prefecture
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Arashiyama Benkei
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52 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (52)
  • Mar-May only
    (17)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (13)
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Santa Monica, California
1 review
5 of 5 stars Reviewed 2 weeks ago

They have nice Tatami-room and some of their rooms have own Rotenburo (outside bath) in the room. Only 2 minute to Arashiyama, so it's wonderful location also. Food was good and their service were very kind and helpful. Strongly recommend if you are looking Ryokan in Kyoto.

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Benkei-staff1, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear travel4mylife, Thank you for your recent stay at our Ryokan and we much appreciate with your detailed review to our facility. It will certainly helps TripAdvisor users who travel over the world. We hope to see you again here at "Authentic Japanese Ryokan" ARASHIYAMA BENKEI. Yours sincerely, Arashiyama Benkei 嵐山辨慶 More 

Singapore, Singapore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this Ryokan for a nite and I have to admit, their rooms are huge. As the hotel is rather large by Ryokan standards, you will be ushered into other rooms for dinner and breakfast. I had the luxury of ryokan hopping for 2 nites, staying at Hanaikada across the river then crossing the bridge and staying at Benkei.... More 

Was this review helpful? Yes 1
Benkei-staff1, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Les317, First of all, thank you for your recent stay at Arashiyama Benkei!! You have mentioned in your review that our ryokan as its luxury with large rooms and food (Kaiseki Cuisine) was exceptional, but you've also mentioned that there was not enough warmth. We are really grateful with your comment, and take your word to serious concern to... More 

South Salem, New York
5 of 5 stars Reviewed 2 weeks ago

Thank you so much! Our family had a wonderful time at your place! Your staffs were extremely polite & attentive and the room was very nice and clean! We still remember your staffs waited outside to greet us when we arrived. It was very warm gesture! We definitely will come back and visit your place again! Sincerely Yours, Kwok and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Benkei-staff1, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Kwok and Min Chan, We much appreciate your rating and review and it was our pleasure to provide our service to you with spirit of JAPAN. We are really hoping to meet you again here at Arashiyama Benkei. Yours sincerely, Arashiyama Benkei 嵐山辨慶 More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

My family of four stayed there for two nights. The staff there are very friendly and detail-oriented. The meals are delicious. We love both the public and private onsei. Great experience and we will return!

Review collected in partnership with this hotel

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Benkei-staff1, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear wattsjon2, Firstly, thank you for your recent visit to us "Arashiyama Benkei". We were grateful to welcome you and provide our service to you. And, we must thank to your review and rating to our Ryokan which will help us to realize our hospitalities are always for the guest and moreover, it helps our potential guest to know more... More 

Duxbury, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

Incredible service, unbelievable food and an authentic Japanese experience. The location was very quiet at night and relaxing. I thoroughly enjoyed the outdoor onsen, which helped ease sore muscles from walking all day. I recommend this to anyone!

Review collected in partnership with this hotel

Was this review helpful? Yes
Benkei-staff1, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear wattsjon2, Thank you for your recent stay at Arashiyama Benkei!! We are much grateful to see your review and rating to our service. And also, your review will surely helps our potential guest from all over the world. Again, thank you very much!! We hope to see you again here at "Authentic Japanese Ryokan" ARASHIYAMA BENKEI. Best regards, 嵐山辨慶... More 

Melbourne, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for 2 nights in January 2015. The hotel was very accommodating for our family of four (2A, 12yo, 10yo). We had a room that included our own onsen, which was the first time my wife and I could soak together in an onsen (as men and women are separated in public baths). The room was lovely and had... More 

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Benkei-staff1, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear 4Senses, First of all, thank you for your previous stay at Arashiyama Benkei in January this year. We were much grateful to meet you and your family and much appreciate with your rating and review about us. The point you've reviewed is very detailed and it will certainly helps potential guests from all over the world. We hope that... More 

Winnipeg, Canada
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Your dreams of experiencing traditional Japan will come true when you visit ryokan Arashiyama Benkei. The rooms and hot tubs (a slate one indoors and a wood one outdoors) are beautiful and calming. My room was very large and the futon was very comfortable. The food is superb: delicious and beautifully presented. The staff is attentive and charming and patient... More 

Review collected in partnership with this hotel

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Benkei-staff1, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear englishjayanne, First of all, thank you for your recent stay at Arashiyama Benkei!! and we are really delighted that you have chosen us for your stay in Kyoto. Truly appreciate to give us opportunity to provide you our service to you. Your review is just perfect to help every potential visitor to Kyoto and even to Japan. And for... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed June 22, 2015 via mobile

Love the gorgeous bamboo forest. Getting there from rinku town, I had to switch 3 train station.first it is a bit confusing, I used my own google mapto track down the station. it all worth it. Took me 2hour to reach destination.

Was this review helpful? Yes
Benkei-staff1, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Malena Y, Thank you for your visit to Arashiyama Benkei, and we are very pleased see your rating and review, We always dedicate ourselves for the customer’s comfortable stay in Arashiyama. As you've mentioned the location of our ryokan is in the middle of Arashiyama which has world famous bamboo forest, heritages with authentic view of classic Japan. It... More 

Kuala Lumpur, Malaysia
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 14, 2015

This ryokan in Arashiyama is well located in the centre of town by the Oi River with wonderful views if your room is river facing. It is a two stories building with natural spring water onsen. The staff are friendly and there are some who can speak English who are assigned to serve the non-Japanese speaking guests. The room I... More 

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Benkei-staff1, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Guest [marigo13], First of all, thank you for selected us for your stay in Kyoto and we were delighted to welcome you and had opportunity to provide our service. And more, we are much appreciate and grateful to see your detailed review for us. Your words are really impressive and it meant a lot to all of our staff,... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed June 3, 2015

One of my favourite experiences of Japan! Never stayed at a ryokan before and after reading reviews I decided to stay here. Hospitality was fantastic, very friendly and helpful staff and meals were amazing! It faces the lake and a close walk to the Bamboo Forest. Highly recommended!

Review collected in partnership with this hotel

Was this review helpful? Yes
Benkei-staff1, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear jwp813, First of all, thank you for your recent stay at Arashiyama Benkei!! You have mentioned in your review for our ryokan as one of your favourite experience. We are really grateful with your comment, it is very emotional thing for us. Thank you very much. We hope that you will select us again for your next trip to... More 

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Staying in Western Kyoto

Neighborhood Profile
Western Kyoto
Western Kyoto is home to some of the city's best eccentricities. Kyoto's Saga-Toriimoto Preserved Street takes visitors back in time to the Meiji Period, where old homes have been transformed into tea houses and eateries. Pleasure boats drift down the riverbank, under wooden bridges that beckon nature lovers to hiking trails and botanical walks. The area's famously tall bamboo groves, monkey park, and impressive vistas during the Hanami cherry blossom viewing season mean that it is busiest in warmer months, though also gorgeous in the fall, when the mountains and hills along the banks turn multi-colored. Historic and engaging, even the rail cars in Western Kyoto seek to exemplify its traditional nature and scenic beauty. Many people, including natives, come to visit the 1,200 rakan statues at the Otagi Nenbutsuji Temple, which is still in use as a religious site.
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